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Tech Talks Daily

If every company is now a tech company and digital transformation is a journey rather than a destination, how do you keep up with the relentless pace of technological change? Every day, Tech Talks Daily brings you insights from the brightest minds in tech, business, and innovation, breaking down complex ideas into clear, actionable takeaways. Hosted by Neil C. Hughes, Tech Talks Daily explores how emerging technologies such as AI, cybersecurity, cloud computing, fintech, quantum computing,

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All Episodes

28:21

Making Industrial AI Deliver Real Operational Value...

Tech Talks Daily ·

2026/09/01

What happens when an AI system moves beyond generating answers and begins influencing machinery, maintenance schedules, technician dispatch, and safety? In this episode of Tech Talks Daily, I speak with Bob De Caux, Chief AI Officer at IFS, about moving industrial AI from promising pilots into dependable production deployments. Bob explains why access to advanced models is no longer the main obstacle. Successful enterprise AI depends on understanding the processes, operational logic, metadata, and

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22:06

Building AI Data Readiness With Kiteworks

Tech Talks Daily ·

2026/08/31

Could your organization produce a complete record of everything its AI systems accessed, sent, or shared within one business day? In this episode of Tech Talks Daily, I welcome Tim Freestone, Chief Strategy Officer at Kiteworks, back to the podcast for his third appearance. Our conversation centers on the company's 2026 Data Security and Compliance Risk Annual Survey and the difference between buying security technology and being able to demonstrate that sensitive data is properly controlled

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29:47

Testing the Blast Radius of Agentic AI With NTT DATA

Tech Talks Daily ·

2026/08/30

What happens when an AI agent follows your documented process perfectly, but that process bears little resemblance to how decisions are actually made? In this episode, I speak with Bill Wilson, Executive Head of Data and AI Solutions at NTT DATA UK&I. Bill oversees AI globally for NTT DATA's public sector work, giving him a close view of how governments are using AI while trying to manage risk, accountability, public confidence, and constrained resources. Bill offers a refreshingly practical test

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25:50

Building Legal Accountability for AI Agents With Norm AI

Tech Talks Daily ·

2026/08/29

Who carries responsibility when an AI agent begins reviewing contracts, applying regulatory rules or making commercial decisions on behalf of an organization? In this episode of Tech Talks Daily, I speak with John Nay, founder and CEO of Norm Ai, about Agentic Law and the attempt to redesign legal work around AI agents, legal engineers and experienced attorneys. John has worked across AI, law and public policy for approximately 14 years. His early research adapted neural network methods to legal and

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22:51

Moving Enterprise AI From Hype to Accountable Results...

Tech Talks Daily ·

2026/08/28

Has enterprise AI finally reached the point where impressive demonstrations are no longer enough? In this episode, I speak with Murali Swaminathan, CTO at Freshworks, about the growing pressure on AI investments to deliver measurable business value. Murali has over 30 years of enterprise software experience, including roles at ServiceNow and CA, and now leads engineering and architecture teams at Freshworks. Murali believes the AI hype cycle is being replaced by an accountability cycle. Buyers want

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25:57

Building Infrastructure That Can Govern AI Agents...

Tech Talks Daily ·

2026/08/27

What happens when an organization writes careful AI governance policies but its infrastructure cannot enforce any of them? In this episode of Tech Talks Daily, I speak with Sabina Anja, Chief Technologist at Broadcom within the VMware Cloud Foundation division, about the infrastructure controls required as AI agents move from generating answers to accessing data, calling APIs, modifying systems, and triggering work. Sabina brings experience from both sides of enterprise technology. She remembers

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27:06

Turning Rising AI Cloud Costs Into Business Value...

Tech Talks Daily ·

2026/08/27

What does a rising cloud bill actually tell you about the value your business is creating? Eight years after our first conversation, I welcome Kunal, co-founder and CEO of Unravel Data, back to Tech Talks Daily. We compare the data infrastructure he was optimizing during the Hadoop era with today's enterprise stacks built around Databricks, Snowflake, BigQuery, AI pipelines, and autonomous agents. Kunal says Unravel Data has analyzed over 10 billion workloads across hundreds of enterprises. From

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29:45

Testing AI That Never Stops Changing With UL Solutions

Tech Talks Daily ·

2026/08/26

How can an independent safety evaluation remain meaningful when the AI inside a product may change after its next update? In this episode of Tech Talks Daily, I speak with Dr. Robert Slone, Senior Vice President, Chief Scientist, and Innovation Officer at UL Solutions. Robert has spent almost 30 years leading science, research, product development, and innovation teams. He now helps guide UL Solutions' scientific work across safety, security, and sustainability. Many listeners will recognize the UL

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36:07

Reducing NHS Waiting Times Through Patient Self...

Tech Talks Daily ·

2026/08/26

Could allowing patients to choose their own appointment times help reduce missed visits and shorten NHS waiting lists? In this episode of Tech Talks Daily, I speak with Alison MacDonald, European Lead and Senior Vice President at Nordic Global. Alison brings an unusual combination of clinical and technology experience as a registered nurse who moved into digital health over 15 years ago. Her career began in community nursing, where she was asked to lead an electronic health record project because

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28:43

Breaking Customer Service Silos With Fin AI Agents

Tech Talks Daily ·

2026/08/25

What would change if a customer could return three days later through a different channel and continue the same conversation without repeating a single detail? In this episode of Tech Talks Daily, I speak with Paul Adams, Chief Product Officer at Fin, the company previously known as Intercom. Paul has spent almost 13 years with the business and provides a candid account of how it abandoned its previous roadmap, placed a company-wide bet on AI, and rebuilt its products and working practices around AI

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28:06

Moving AI Beyond Black Box Answers With Neo4j

Tech Talks Daily ·

2026/08/24

Can organizations trust an AI recommendation when they cannot understand the evidence, relationships, and previous decisions behind it? In this episode of Tech Talks Daily, I welcome back Jim Webber, Chief Scientist at Neo4j, to discuss the company's acquisition of GraphAware and its move from graph database provider to graph intelligence platform. GraphAware has worked with Neo4j for many years and developed Hume, an intelligence analysis platform used to connect and examine complex information

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30:46

Building the Business Context Autonomous AI Agents...

Tech Talks Daily ·

2026/08/23

What does an AI agent need to understand about your business before you allow it to make decisions and take action without waiting for human approval? In this episode of Tech Talks Daily, I speak with Kash Mehdi, Field CTO at Reltio, about the move from analytical AI that supports decisions to agentic AI that can execute them. Kash argues that leaders should begin treating AI agents as a workforce rather than another collection of software tools. A digital workforce needs training, boundaries,

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29:55

The Swivel Chair Problem Holding Back Enterprise AI...

Tech Talks Daily ·

2026/08/23

How much of your technology stack is being held together by people swiveling between screens, copying information, and quietly compensating for systems that cannot communicate? In this episode, I speak with John Foreman, Chief Product Officer at Clio, about what he calls the "swivel chair problem." John previously served as Chief Product Officer at Mailchimp and Podium, and now helps guide product development at a company seeking to support the complete operation of a law firm. We discuss why legal

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21:34

Preparing Small Businesses for Making Tax Digital...

Tech Talks Daily ·

2026/08/22

Could Making Tax Digital improve the way small businesses manage their finances, or will it become another administrative burden competing for an already crowded evening? In this episode, I speak with Caroline Duong, Head of Business Admin at ANNA Money, about Making Tax Digital, quarterly reporting, AI bookkeeping, and the reality of running a small business when one person is often responsible for almost everything. ANNA Money stands for Absolutely No Nonsense Admin. It is an AI-powered, app-based

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33:45

Regaining Control of Enterprise Software With Origina

Tech Talks Daily ·

2026/08/21

Who really controls your enterprise technology strategy: your organization or the vendors writing its software contracts? In this episode of Tech Talks Daily, I speak with Tomás O'Leary, founder and CEO of Origina, about enterprise software vendor lock in, forced upgrades, subscription contracts, and the financial consequences of surrendering control over mission-critical systems. Tomás founded Origina in Dublin after working within the enterprise software supply chain and questioning the value

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25:42

Fixing Broken Customer Service Before Agentic AI...

Tech Talks Daily ·

2026/08/20

Why are companies preparing for agent-to-agent customer service when many customers still cannot get a chatbot to answer a straightforward question? In this episode of Tech Talks Daily, I speak with Latané Conant, Chief Marketing Officer at Parloa, about the state of customer experience and what businesses must repair before agentic AI becomes another barrier between customers and support. Parloa's State of Agentic CX report assessed 10,000 enterprise websites, 4,000 chat interactions, and 100 phone

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31:15

Building an AI Ready Workforce Without Abandoning...

Tech Talks Daily ·

2026/08/19

What happens to tomorrow's leadership pipeline when employers automate the entry-level tasks through which beginners learn? In this episode of Tech Talks Daily, I speak with Gary Flowers, Chief Information Officer for Transformation and Technology Services at Year Up United, about AI fluency, human skills, economic mobility, skills-first hiring, and the future of entry-level work. Year Up United prepares young adults without bachelor's degrees for meaningful careers while helping employers reach

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28:09

When Trusted Mobile Apps Become a Security Risk With...

Tech Talks Daily ·

2026/08/18

Can an app approved by Apple or Google still expose your business to security, privacy, and governance risks? In this episode of Tech Talks Daily, I welcome back Michael Covington, Vice President of Strategy at Jamf, for a conversation about the false confidence that can surround mobile security. Apple and Android provide strong protections, including app review processes, sandboxing, and device authenticity controls. However, Michael argues that a device being secure on day one does not mean it

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22:45

How BlackLine Turns Finance AI Investment Into...

Tech Talks Daily ·

2026/08/17

How should finance leaders measure AI ROI when adoption has slowed and the cost of models, tokens and disconnected tools remains difficult to predict? In this episode of Tech Talks Daily, I welcome Jeremy Ung, Chief Technology Officer at BlackLine, back to the podcast to discuss how businesses can move from finance AI experimentation to operational deployment. Figures supplied for the interview show AI adoption in finance rising from 37% in 2023 to 58% in 2024, before moving only slightly to 59% in

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28:46

Securing AI Agents at Machine Speed With C1

Tech Talks Daily ·

2026/08/17

What happens when an autonomous AI agent can complete thousands of actions before a traditional access review has even identified that something has gone wrong? In this episode of Tech Talks Daily, I speak with Alex Bovee, CEO and co-founder of C1, about identity security, runtime governance, shadow AI, and the controls companies need as humans and agents begin working together. Alex has spent much of his career in identity and security. He and his co-founder previously worked at Okta on zero trust

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