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PODCAST

The Watson Weekly - Your Essential eCommerce Digest

Join Rick Watson, 20+ year eCommerce veteran and CEO & Founder of RMW Commerce, to hear all the latest in the world of eCommerce — from established players like Amazon and Shopify to the new startups, fresh off their latest round of funding. From Marketplaces to Direct-to-Consumer to Supply Chain to Payments, it’s all here. New episodes every Monday, just in time for your morning commute! Find more great content from Rick on LinkedIn: https://www.linkedin.com/in/ecommercestrategyconsulting/ This

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All Episodes

01:00:48

Redefining Retail: Commercetools, InStore, and the...

The Watson Weekly - Your Essential eCommerce Digest ·

2025/04/10

In this special episode of The Watson Weekly, we sit down with Dirk Hoerig, co-founder of Commercetools, to explore the company’s journey from Germany to global eCommerce leader. Dirk shares insights on their ideal customer, key pain points they solve, and why their North American market entry succeeded where others failed.We also dive into the launch of commercetools InStore, a groundbreaking solution helping retailers unify online and in-store operations under one flexible backend. Dirk explains

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13:36

April 7th, 2025: Key takeaways on public and private...

The Watson Weekly - Your Essential eCommerce Digest ·

2025/04/07

Is There a Worse Owner For TikTok Than Amazon?Look, I am going to bottom line it for you guys. I can’t think of a worse owner for Tiktok than logistics company Amazon. I know there are a lot of chocolate and peanut butter theories of how these two great companies could taste better together, but I think this would be the start of a slow boringification of Tiktok the likes of which.In fact, I bet for this reason, Elon Musk and Mark Zuckerberg are cheering for Amazon’s bid to go through!You’ll find

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43:50

Watson Weekly: Navigating the Digital Commerce Maze...

The Watson Weekly - Your Essential eCommerce Digest ·

2025/04/03

Why is digital commerce still hitting roadblocks in 2025? In this special episode, Bryan House of Elastic Path joins us to unpack the paradox: companies claim to have a clear digital strategy, yet budgets for tech investment remain elusive. We tackle the real barriers—lack of knowledge, outdated mindsets, and the hidden opportunity cost of standing still.From the evolving CFO-CMO dynamic to the role of AI, platform discovery challenges, and the tension between growth and efficiency, we’re breaking

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09:46

March 31st, 2025: Shoptalk Recap

The Watson Weekly - Your Essential eCommerce Digest ·

2025/03/31

Today on our show:Shoptalk Recap- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today's episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

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13:07

March 24th, 2025: Adobe teases new commerce...

The Watson Weekly - Your Essential eCommerce Digest ·

2025/03/24

Is Adobe Hopeless or Will The New Product Teases Get Them Back in the Game?This week on the Watson Weekly podcast, we unpack two new product announcements from Adobe that are expected to launch by June 2025. One is the Adobe Commerce Optimizer, an eCommerce front-end that can be used with any storefront platform. This is one that I’m excited to see, particularly for larger merchants.Second is a new cloud version of the Adobe Commerce Suite. This is a managed cloud version of the current Adobe

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11:25

March 17th, 2025: Paypal in hot water over its Honey...

The Watson Weekly - Your Essential eCommerce Digest ·

2025/03/17

Is Paypal Running an Affiliate Scam? That’s What Google’s New Chrome Rules Seem to Be Saying. Many users don’t realize that Paypal’s Honey Application, the plugin which is supposed to secure you discounts on items. Instead, it looks to be cutting certain publishers out of affiliate credits that they would otherwise be due.You’ll find this and other stories about Shoptalk, AllBirds, and Walmart on this week’s Watson Weekly podcast, coming straight to your earhole wherever you find your favorite

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14:02

March 10th, 2025: Target 2024 earnings shows company...

The Watson Weekly - Your Essential eCommerce Digest ·

2025/03/10

Today on our show:Target 2024 earnings shows company falling behindWhen will merchants stop treating data as a project?Commercetools layoffs throws into question IPO plansHas Shopify Enterprise turned a corner?- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today's episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

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15:39

March 3rd, 2025: Is Beyond.com doomed? Klaviyo...

The Watson Weekly - Your Essential eCommerce Digest ·

2025/03/03

Today on our show:Is Beyond.com doomed?Klaviyo reports 2024 earningsKlaviyo coming for Salesforce Service CloudPaypal Investor Day offers problematic vision- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today's episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

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17:11

February 24th, 2025: Walmart reports fiscal year 2025...

The Watson Weekly - Your Essential eCommerce Digest ·

2025/02/24

Today on our show:Walmart reports fiscal year 2025 earningsSaks stopped paying vendors on timeTikTok subscriptions could help creatorsBigCommerce reports 2024 earningsAnd finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today’s episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

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17:55

February 17th, 2025: Shopify Q4 2024 earnings: The...

The Watson Weekly - Your Essential eCommerce Digest ·

2025/02/17

Today on our show:Shopify Q4 2024 earnings: The age of efficiency comes to ShopifyIt’s not just you - age of efficiency acceleratingAmazon Q4 earnings wins the Grammy for free cash flowAmazon ad engine getting hungry: look out Google ShoppingAnd finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today’s episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

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13:56

February 10th, 2025: Trump eliminates the de minimis...

The Watson Weekly - Your Essential eCommerce Digest ·

2025/02/10

Today on our show:Trump eliminates the de minimis for ChinaAI won't solve all the problems, but we don't realize it yetUPS Q4 2024 earnings: steering towards margin, away from AmazonAI is not the new SEO. Brands could be in a marketplace without realizing itAnd finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today’s episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

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35:26

Special Episode: Global eCommerce Leaders Forum,...

The Watson Weekly - Your Essential eCommerce Digest ·

2025/02/06

Today on a special edition of our show:Remembering Kent AllenEvolution of Global eCommercePioneers in Cross-Border TradeCurrent Trends and PlayersJim OkamuraPartner, McMillanDoolittle andco-founder, Global E-Commerce Leaders ForumJim has over 25 years of consulting experience focused on strategic planning in the retail industry. His work in retail innovation and digital transformation has resulted in industry-leading thinking on retailer best practices and strategy. Jim has published global and

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14:57

February 3rd, 2025: Risks to Amazon in the AI Wars,...

The Watson Weekly - Your Essential eCommerce Digest ·

2025/02/03

Today on our show:Risks to Amazon in the AI WarsPrivate equity outlook in 2025Artificial Intelligence moving from creating to doing with OpenAI OperatorHow to grow faster is an elusive questionAnd finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today’s episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

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11:11

Shaping the Future: Social Commerce, AI, and...

The Watson Weekly - Your Essential eCommerce Digest ·

2025/01/23

In the final episode of this special 3-partWatson Weeklyseries, Rick Watson is joined by Kelly Goetsch, Advisor at Commerce Tools, to discuss what’s next for the world of commerce. Key topics include:The rise of social shopping and platforms like TikTok ShopsHow AI is redefining brand discovery and trustPredictions for retail growth and consumer behavior in 2025The enduring influence of earned media in building connectionsThis episode ties the series together with forward-looking insights and

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10:58

January 20th, 2025: Our 2025 NRF event analysis,...

The Watson Weekly - Your Essential eCommerce Digest ·

2025/01/20

Today on our show:Our 2025 NRF event analysisRecapping the first ever RMW Commerce Five Forces event in New York CityAnd finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today’s episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

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18:33

Modernizing B2B Commerce: Overcoming the Bob Problem...

The Watson Weekly - Your Essential eCommerce Digest ·

2025/01/16

In Part 2 of this specialWatson Weeklyseries, Rick Watson and Kelly Goetsch dive deep into the complexities of B2B commerce. They discuss:The generational shift reshaping the industryChallenges like the "Bob Problem" and outdated practicesThe role of composable commerce in streamlining processesHow solutions like Commerce Tools Foundry are enabling businesses to innovateExplore how B2B is evolving to meet modern demands while navigating its unique challenges. Don’t miss this insightful conversation

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14:26

January 13th, 2025: Shopify 2025: The Entrepreneur,...

The Watson Weekly - Your Essential eCommerce Digest ·

2025/01/13

Today on our show:Shopify 2025: The Entrepreneur, the Rulemaker and the Bridge-BuilderMastercard Holiday numbers show roses for eCommerceIs 2025 the year of the niche down?Amazon still the king of warehouse growthAnd finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today’s episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

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28:14

Breaking Barriers in E-commerce and Healthcare with...

The Watson Weekly - Your Essential eCommerce Digest ·

2025/01/06

In this special episode ofWatson Weekly, Rick Watson is joined by Kelly Goetsch, a Commercetools Advisor and industry thought leader. Kelly shares his unique insights into the evolving landscape of e-commerce, focusing on the intersection of technology and healthcare. Together, they explore key topics like consumer behavior trends, the growing role of composable commerce, and the untapped opportunities in health tech. From tackling HIPAA compliance to redefining retail experiences, this episode

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13:18

December 23rd, 2024: Amazon building 25% of all...

The Watson Weekly - Your Essential eCommerce Digest ·

2024/12/23

Today on our show:Amazon building 25% of all warehousesUPS hiking SurePost rates by 10%Lowes develops a new marketplaceQuickbooks partners with Amazon Marketplace Seller CentralAnd finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today’s episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

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18:15

December 16th, 2024: Shopify releases a boring...

The Watson Weekly - Your Essential eCommerce Digest ·

2024/12/16

Today on our show:Shopify releases a boring updateWas Amazon haul launched sooner as political strategy?What is the potential impact of tariffs on eCommerce?Why use an outside consultant to help you solve a problem?And finally, The Investor Minute, which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today’s episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly

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