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PODCAST

Management Mastery: The Human Side of Business

Daily Leadership Dialogue

Management Mastery: The Human Side of Business - Looking to take your people management and leadership skills to the next level? Tune in to ”Management Mastery: The Human Side of Business" for insightful daily conversations with top business executives, HR leaders, and industry experts from around the world. Join us as we explore a wide range of topics critical to organizational success - from building high-performing teams and developing future leaders, to designing effective employee development

business management

All Episodes

18:13

The Right Way to Give Negative Feedback to Your...

Management Mastery: The Human Side of Business ·

2025/05/26

Abstract: This article examines the delicate art of providing negative feedback to supervisors in professional settings. While potentially uncomfortable, well-delivered constructive criticism plays a vital role in fostering healthy workplace relationships and organizational improvement. The article presents a comprehensive framework for effective upward feedback, including preparation strategies (private settings, specific examples, positive intent), delivery techniques (using "I" statements,

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19:29

Leading the Multigenerational Workforce: Practical...

Management Mastery: The Human Side of Business ·

2025/05/25

Abstract: This article explores the complex dynamics of today's multigenerational workplace, where Baby Boomers, Generation X, Millennials, and Generation Z collaborate despite their distinct formative experiences and work preferences. Drawing on academic research and organizational case studies, the authors present practical leadership strategies for effectively managing this diversity. The framework includes understanding each generation's defining traits, building cross-generational awareness,

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20:12

When One Bad Apple Spoils the Bunch: How Leaders Can...

Management Mastery: The Human Side of Business ·

2025/05/24

Abstract: This article examines how a single toxic employee can undermine an entire team's culture and performance, and why organizational leaders often hesitate to address such problems despite their damaging consequences. Drawing on research demonstrating how negative behaviors spread through social influence and conformity pressures, the authors outline the serious ramifications of inaction: decreased productivity, fractured communication, increased turnover, and potential legal risks. The

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20:34

Leveraging Data to Transform the Human Experience:...

Management Mastery: The Human Side of Business ·

2025/05/23

Abstract: The intersection of big data and human resources has created a powerful new discipline that is revolutionizing how organizations understand and manage their workforce. This article examines how companies are leveraging people analytics—the practice of applying data-driven methods to analyze employee metrics—to transform their operations and strategy. While data analytics has long been embedded in functions like marketing and finance, its application to human capital management represents a

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18:23

Why You Should Stop Trying to Fix Yourself, by...

Management Mastery: The Human Side of Business ·

2025/05/22

Abstract: This article challenges the culture of perfectionism that permeates personal development and organizational leadership, arguing instead for acceptance of human limitations. Drawing on psychological research, it demonstrates how striving for flawless performance activates harmful stress responses and contradicts our inherent imperfections. The article proposes that leaders should foster environments where imperfection is normalized through vulnerability, strength-focused development, and

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18:19

Innovation Fatigue: Making Creativity Sustainable, by...

Management Mastery: The Human Side of Business ·

2025/05/21

Abstract: This article challenges the misconception that creativity thrives without structure, instead arguing that "innovation fatigue" can only be overcome through disciplined approaches to organizational creativity. The article presents a comprehensive framework for sustainable innovation that includes establishing clear strategic objectives, implementing structured processes with helpful boundaries, maintaining team enthusiasm through deliberate engagement tactics, carefully managing

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34:41

Net Connected Score, A New KPI for Workplace Culture,...

Management Mastery: The Human Side of Business ·

2025/05/21

In this podcast episode, Dr. Jonathan H. Westover talks with Dennis S. Holland about the Net Connected Score, a new KPI for workplace culture.As CEO, Dennis is leading Quantum Connections into a new era of innovation, expansion, and transformation. Leveraging the organization’s 40-year history of clinical innovations and philanthropic successes, he is charting an exciting path of sustainable growth through the delivery of transformative relational competency programs to new markets including

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20:15

Transforming Organizational Culture: A Practitioner's...

Management Mastery: The Human Side of Business ·

2025/05/20

Abstract: This article explores the strategic approach to organizational cultural transformation, presenting a comprehensive framework that combines theoretical foundations with practical implementation. Beginning with a thorough assessment of existing cultural dynamics through multiple data collection methods, leaders can establish a baseline before envisioning their desired cultural state. The process emphasizes the critical importance of gaining stakeholder buy-in through transparent

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19:54

The Habits of High-Trust Teams and High-Trust...

Management Mastery: The Human Side of Business ·

2025/05/19

Abstract: This article explores how trust serves as the cornerstone of effective organizational performance in today's rapidly changing business environment. Drawing on extensive research, it outlines specific trust-building habits exhibited by high-performing teams, including clear expectation-setting, transparency in communication, consistent reliability, and psychological safety. The article detail how these practices must be modeled at leadership levels and embedded throughout organizational

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21:07

The Not-So-Charm of Toxic Leadership, by Jonathan H....

Management Mastery: The Human Side of Business ·

2025/05/18

Abstract: This article explores the critical issue of toxic leadership in organizations, examining its defining characteristics, manifestations across different sectors, and potential remediation strategies. Drawing on scholarly research from Lipman-Blumen, Padilla, and others, the authors identify key toxic traits including narcissism, lack of integrity, self-interest, and poor self-awareness, demonstrating how these behaviors undermine organizational health and effectiveness. Through analysis of

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18:24

The Strategist's Craft: Honing Your Inquisitive Mind...

Management Mastery: The Human Side of Business ·

2025/05/17

Abstract: This article explores practical approaches for leaders to demonstrate strategic thinking capabilities in their daily work, a critical skill for navigating today's complex business environment. Strategic thinking—defined as synthesizing information to envision future states and formulate long-term plans—is characterized by systems thinking, change anticipation, and cross-functional perspective. The article outlines five key practices: engaging in strategic conversations that connect

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17:53

Don't Just Tell Employees Organizational Changes Are...

Management Mastery: The Human Side of Business ·

2025/05/16

This article explores the critical importance of effective communication during organizational change, emphasizing that successful transformation requires more than simply announcing changes. It demonstrates how leaders must proactively build trust by explaining the rationale behind changes, addressing employee concerns with empathy, and fostering two-way communication throughout the process. Drawing on research and real-world examples, the authors illustrate how transparency helps overcome natural

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21:59

How Perfectionists Can Get Out of Their Own Way, by...

Management Mastery: The Human Side of Business ·

2025/05/15

Abstract: This article explores perfectionism as a double-edged sword among successful professionals, examining how the relentless pursuit of flawlessness can both drive achievement and sabotage progress. It distinguishes between self-oriented and socially prescribed perfectionism while detailing how these tendencies manifest in workplace behaviors such as analysis paralysis, procrastination, diminished creativity, and fear of failure. Through personal examples and research-backed strategies, the

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36:03

Empower Your Team, with David Gray

Management Mastery: The Human Side of Business ·

2025/05/14

In this podcast episode, Dr. Jonathan H. Westover talks with David Gray about empower your team. David Gray is the CEO of FedUp Foods, a leading external manufacturer for functional, flavorful beverages in North America. An innovator in his field, David leverages his wealth of experience to help companies grow in a way that positively impacts society and the environment. David’s work as a CEO centers around his commitment to community, culture and continual learning. David is a Six Sigma trained

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36:03

Empower Your Team, with David Gray

Management Mastery: The Human Side of Business ·

2025/05/14

In this podcast episode, Dr. Jonathan H. Westover talks with David Gray about empower your team.David Gray is the CEO of FedUp Foods, a leading external manufacturer for functional, flavorful beverages in North America. An innovator in his field, David leverages his wealth of experience to help companies grow in a way that positively impacts society and the environment. David’s work as a CEO centers around his commitment to community, culture and continual learning. David is a Six Sigma trained

en-us

17:21

Creating an Inclusive Culture: How Organizational...

Management Mastery: The Human Side of Business ·

2025/05/14

Abstract: This article examines the critical role of inclusion and belonging in contemporary organizational success as workplaces become increasingly diverse. Drawing on established research from scholars like Nishii (2013) and Shore et al. (2011), the authors demonstrate how psychologically safe environments where employees feel valued for both their uniqueness and group membership drive enhanced engagement, creativity, and performance outcomes. The paper presents a comprehensive framework

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19:57

Finding Higher Purpose: Helping Your Team Discover...

Management Mastery: The Human Side of Business ·

2025/05/13

Abstract: This study examines how leaders can foster meaningful engagement by helping teams discover higher purpose beyond routine responsibilities. Drawing from research on purpose-driven motivation, the article explores how connecting work to broader significance enhances individual well-being and organizational outcomes. The authors review evidence demonstrating that purpose orientation increases motivation, reduces burnout, improves health outcomes, and creates competitive advantages through

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34:32

Evolving Your Team So That It Doesn't Need a...

Management Mastery: The Human Side of Business ·

2025/05/07

In this podcast episode, Dr. Jonathan H. Westover talks with Cameron Herold about evolving your team so that it doesn't need a "tie-breaker". Cameron Herold has decades of experience in operations, scalability, company culture, and so much more. Cameron Herold, founder of the COO Alliance and the Invest In Your Leaders course, is known as the "CEO Whisperer" for helping top businesses like Sprint Telecom and a Middle Eastern monarchy double their profits and revenue within three years. Starting his

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34:32

Evolving Your Team So That It Doesn't Need a...

Management Mastery: The Human Side of Business ·

2025/05/07

In this podcast episode, Dr. Jonathan H. Westover talks with Cameron Herold about evolving your team so that it doesn't need a "tie-breaker".Cameron Herold has decades of experience in operations, scalability, company culture, and so much more. Cameron Herold, founder of the COO Alliance and the Invest In Your Leaders course, is known as the "CEO Whisperer" for helping top businesses like Sprint Telecom and a Middle Eastern monarchy double their profits and revenue within three years. Starting his

en-us

25:04

The Moderating Role of Person-Job Fit and...

Management Mastery: The Human Side of Business ·

2025/05/06

Abstract: This research brief examines how person-job fit (P-J fit) and person-organization fit (P-O fit) moderate the relationship between workplace spirituality and employee physical and mental health outcomes. Drawing on empirical research and professional consulting experience, the analysis reveals three primary moderation patterns: an amplification effect, where high P-J and P-O fit strengthen the positive health impacts of workplace spirituality; a buffering effect, where strong fit dimensions

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126 results

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