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PODCAST

Fixed Ops Roundtable

The Fixed Ops Roundtable, hosted by Ted Ings, is your source for cutting edge information, technology, and best practices from leaders and innovators in the retail automobile industry. Enjoy weekly episodes featuring expert interviews that originally aired during Ted Ings popular Fixed Ops Roundtable live and virtual events.

business management

All Episodes

15:33

Bethany Johnson: The Secret Science Behind Better...

Fixed Ops Roundtable ·

2025/01/20

In this episode I sit down with the incredible Bethany Johnson from vAuto by Cox Automotive—a dynamic leader whose passion for innovation in automotive retail is nothing short of contagious. Whether you’re a single-store dealership or managing a sprawling group of rooftops, this conversation is packed with actionable insights that could transform the way you approach appraisals and inventory management.👉 Register for the upcoming Fixed Ops Roundtable EventWhat we discuss in this episode:The

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25:31

Turning Reconditioning into a Profit Powerhouse with...

Fixed Ops Roundtable ·

2025/01/13

In this episode I’ve got two absolute powerhouses joining me on the Fixed Ops Roundtable. First up, Dennis McGinn, the founder of Rapid Recon, a guy who’s been leading the charge in transforming how dealerships think about reconditioning. Alongside him is Josh DeYoung from Velocity Automotive, a hands-on expert who’s been in the trenches with dealers across the country, helping them streamline their operations and boost profitability.👉 Register for the upcoming Fixed Ops Roundtable EventWhat

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22:33

How to Transform Your Dealership's Fixed Ops with...

Fixed Ops Roundtable ·

2025/01/06

On today’s episode, I’m joined by two incredible guests you don’t want to miss. First, we’ve got Colin McElhatton, the founder of Mobile Dealer Data, who’s been making waves in the industry with cutting-edge tools that take the guesswork out of dealership service operations. And we’re also welcoming Ed Roberts, COO of Bozard Ford-Lincoln, someone I’d call a true innovator in the fixed ops space. Between Colin’s tech-savvy solutions and Ed’s real-world experience running a massive operation wi...

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18:36

Bill Demaree: How to Build a Winning Fixed Ops Team

Fixed Ops Roundtable ·

2024/12/30

This week, I’ve got a special treat for you. I’m sitting down with Bill Demaree, the Corporate Director of Fixed Operations at Tom Wood Automotive Group. With nearly four decades of experience in the industry, Bill has seen it all—from pumping gas at a full-service station to running the fixed ops strategy for a massive 30-store group. Trust me, you’re going to love hearing his story.👉 Register for the upcoming Fixed Ops Roundtable EventWhat we discuss in this episode:In this episode, Bill

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18:19

Jason Fayling: How Skaivision’s Visual AI Spots and...

Fixed Ops Roundtable ·

2024/12/23

In this episode of the Fixed Ops Roundtable, I sit down with Jason Fayling, CTO and Co-Founder of Skaivision, to lift the hood on the groundbreaking technology reshaping service lanes across the automotive world. Jason isn’t just talking about AI—he’s redefining it with Visual AI, the same tech that powers self-driving cars, tailored to solve the bottlenecks that have plagued dealerships for years.👉 Register for the upcoming Fixed Ops Roundtable EventWhat we discuss in this episode:From

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18:59

Brian Kramer: Lessons from Carvana to Future-Proof...

Fixed Ops Roundtable ·

2024/12/16

What if you could transform your dealership into a powerhouse of efficiency, profitability, and customer satisfaction—without reinventing the wheel? In this episode of the Fixed Ops Roundtable, I sit down with Brian Kramer, EVP of Dealer Growth at Cars Commerce and General Manager of Accu-Trade, to explore how dealers can take cues from industry disruptors like Carvana and turn challenges into opportunities.👉 Register for the upcoming Fixed Ops Roundtable EventWhat we discuss in this

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25:12

Tom Kline: Are Your Dealership’s Hidden Risks Costing...

Fixed Ops Roundtable ·

2024/12/09

Tom Kline is a renowned risk and compliance expert in the automotive retail industry. As the founder of Better Vantage Point, Tom specializes in helping dealerships protect their assets, reduce risks, and ensure long-term profitability. His unique approach blends deep industry knowledge with practical solutions, allowing dealers to navigate the often-overwhelming challenges of compliance, insurance, and operational efficiency. 👉 Register for the upcoming Fixed Ops Roundtable EventW...

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23:15

Tyler Nathan: Avoid Costly Warranty Mistakes

Fixed Ops Roundtable ·

2024/12/02

Tyler Nathan is the Director of Marketing at Jupiter Warranty Management, a leading company revolutionizing how dealerships handle warranty operations. With years of experience in the automotive industry, Tyler is passionate about helping service departments streamline their processes, increase profitability, and keep technicians happy. 👉 Register for the upcoming Fixed Ops Roundtable EventWhat we discuss in this episode:Here’s the deal: warranty management isn’t just a backend task. It’...

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28:49

Tim Jackson: Dude, Where’s My Flying Car?

Fixed Ops Roundtable ·

2024/11/25

Hey there, friends—welcome back to the Fixed Ops Roundtable! You’re going to want to buckle up for this one because we’re diving into a conversation that’s equal parts fascinating, futuristic, and downright practical.This episode, I’m joined by a great friend of the industry, Tim Jackson—author of Dude, Where’s My Flying Car? and past President/CEO of the Colorado Automobile Dealers Association. Tim’s not just an advocate for dealers; he’s a true innovator with a passion for the history and f...

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16:40

Randy Kobat: The Blueprint for Faster Vehicle...

Fixed Ops Roundtable ·

2024/11/18

Randy Kobat is the visionary CEO and President of Repair OnDemand, who’s leading the charge in revolutionizing dealership operations. Randy is the man behind one of the industry’s most transformative tools—the BlueDriver device. With over one million units sold and 26 million scans performed, it’s safe to say Randy knows a thing or two about innovation and efficiency. But what sets him apart is his ability to connect the dots between diagnostics, reconditioning, and real-world dealership succ...

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18:17

David Farabaugh: The 3-Year Secret to Maximizing...

Fixed Ops Roundtable ·

2024/11/11

David Farabaugh is the VP of Operations at ESI-Q, a company deeply embedded in the automotive industry. With over two decades of experience, David is a respected figure, renowned for his data-driven approach to understanding dealership workforce dynamics. His ongoing work with the NADA workforce study has provided invaluable insights into automotive workforce trends, making him a trusted authority in the Fixed Ops community.👉 Register for the upcoming Fixed Ops Roundtable EventWhat we

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19:38

Steve Greenfield: The Future of Automotive Retail

Fixed Ops Roundtable ·

2024/11/04

Steve Greenfield is the General Partner of Automotive Ventures, a company focused on investments in automotive technology. With decades of experience in the automotive retail space, Steve is also the author of The Future of Automotive Retail, where he explores industry trends and advises dealers on navigating the technological changes reshaping automotive.👉 Register for the upcoming Fixed Ops Roundtable EventWhat we discuss in this episode:Steve Greenfield is a guy who’s not only tuned into

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19:17

Euwart Anderson: How Vehlo’s Suite is Empowering...

Fixed Ops Roundtable ·

2024/10/28

Euwart Anderson is the driving force behind Vehlo’s impactful footprint in the automotive industry. With a robust background that includes finance, SaaS for various industries, and a keen focus on enhancing dealership operations, Euwart’s leadership has positioned Vehlo at the cutting edge of fixed ops innovation. Since joining Vehlo four years ago, he’s been instrumental in integrating top-tier brands like Rapid Recon and TEXT2DRIVE into Vehlo’s portfolio, making it a powerhouse in customer-...

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18:19

Sandy Angello: Redefining Leadership in the...

Fixed Ops Roundtable ·

2024/10/21

You know that feeling when you meet someone who’s been in the industry for years and yet their passion burns just as brightly as day one? That’s exactly what happened in this episode with the incredible Sandy Angello, Vice President and Dealer Operator of Pohanka Automotive Group, and the rising star, Katrina Ness, from Northwood University.👉 Register for the upcoming Fixed Ops Roundtable EventWhat we discuss in this episode:Sandy’s journey started when she was just 15, answering a

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19:16

Mike Maroone: The Next Big Shift in Automotive Retail

Fixed Ops Roundtable ·

2024/10/14

What happens when a seasoned automotive titan like Mike Maroone looks at the future of car dealerships? How do rising costs, electric vehicle (EV) challenges, and cutting-edge technologies redefine the dealership landscape? In this engaging episode, Mike Maroone, Chairman of Maroone USA, shares his insights on what it takes to thrive in a rapidly evolving industry. From the potential of artificial intelligence (AI) to unlocking new revenue streams through personalization, this conversation to...

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22:32

Derek Simonds: How NUMA is Revolutionizing Dealership...

Fixed Ops Roundtable ·

2024/10/07

Derek Simonds is the Executive Vice President Automotive at NUMA, a company that’s truly revolutionizing the way dealerships operate with Generative AI. I’m talking about AI that doesn’t just help run the business but transforms customer experience, builds lasting relationships, and boosts performance across the board. You’ll hear us get into how AI can supercharge dealership efficiency, empower employees, and turn casual customers into lifelong fans.👉 Register for the upcoming Fixed Ops

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16:47

Anthony Blubello: The Secrets to Building a Thriving...

Fixed Ops Roundtable ·

2024/09/30

Anthony Blubello is the Parts Director at BMW and Mini of West Chester, Pennsylvania. He has become an influential figure in the automotive parts industry, thanks to his innovative approach, dedication to e-commerce, and unwavering commitment to providing top-notch customer service. From humble beginnings, Anthony’s career trajectory is a testament to his adaptability, strategic mindset, and passion for excellence in fixed operations.👉 Register for the upcoming Fixed Ops Roundtable EventWhat

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23:03

Andrew Wright: What is the Future of Car Buying?

Fixed Ops Roundtable ·

2024/09/23

Andrew Wright, with a career spanning over 25 years in the automotive industry, is the dynamic force behind Vinart Dealerships' growth and innovation. As a second-generation dealer, Wright has expanded his influence beyond the dealership floor to significant roles such as the Chairman of the Hyundai Dealer Council. His visionary leadership is marked by a commitment to excellence and a keen insight into the future of automotive retail.👉 Register for the upcoming Fixed Ops Roundtable EventWhat

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18:06

Don Andres: Why Service Departments Fail to Grow

Fixed Ops Roundtable ·

2024/09/16

Don Andres is the President of Auto SCT Consulting and Training and the author of Why Service Departments Fail to Grow. With decades of experience in fixed operations, Don has worked with countless dealerships across the country to refine their service departments, improve performance, and increase profitability. His passion for leadership training and customer engagement shines through in both his book and his work. Don’s practical strategies help service departments succeed in an increasing...

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19:29

Andy Baldassarre: What Makes BG Products the Best...

Fixed Ops Roundtable ·

2024/09/09

In this episode, I’m thrilled to sit down with Andy Baldassarre, the Director of Marketing and Training at BG Products, Inc. Known for their industry dominance and relentless pursuit of excellence, BG Products continues to set the bar high. If you’re in the automotive industry or manage a dealership, you’ll want to hear what Andy has to say about the latest innovations and strategies that are reshaping the market.👉 Register for the upcoming Fixed Ops Roundtable EventWhat we discuss in this

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251 results

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