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PODCAST

Freight 360

It"s the Freight360 podcast from Freight Broker Sales tips to Sports Talk. This podcast is all about helping you grow as a Freight Broker with your hosts, Nate Cross and Benjamin Kowalski.New episodes every Friday and our Q&A series "The Final Mile" every Tuesday.Join us as we dive into the freight industry to provide you with the latest in Freight Broker education and industry news.If you have a question you would like answered on our show visit the website below or leave a comment wherever you

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All Episodes

20:52

Growing Your Book of Business & Hostage Loads | Final...

Freight 360 ·

2025/08/05

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Customer keeps asking for quotes but never books — what to do? 📈 How to find new shippers and grow beyond one customer. 🚨 Carrier holding freight hostage — who do you report it to? Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here Recommended Products: Click Here

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59:56

How to Manage Your Brokerage's Profits in Market...

Freight 360 ·

2025/08/01

How can freight brokerages stay profitable in the toughest market in modern history? In this episode, we break down real strategies—like cross-training staff and maintaining a growth mindset—that help companies survive downturns and stay competitive when margins shrink. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here Recommended Products: Click Here F...

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19:52

Bids and RFPs for Freight Brokers | Final Mile 104

Freight 360 ·

2025/07/29

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💰 Walmart Bid: New broker asks if bidding 94.75% of Walmart’s RPM is a smart strategy. 🤬 Broker Backlash: Trucker calls brokers “legal scammers” and slams their role in the industry. 🎁 Gifts & Content: Best/worst customer gifts and best/worst social media posts for leads Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first

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62:38

AI Revolutionizing Freight | Episode 304

Freight 360 ·

2025/07/25

AI isn’t the future—it’s already transforming freight. In this episode, we chat with Thilo from Levity AI about how tools like ChatGPT and Levity are automating quoting, tracking, and sales insights to boost broker productivity and eliminate soul-crushing tasks. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here Recommended Products: Click Here Freight B...

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16:40

Broker vs Dispatcher & More | Final Mile 103

Freight 360 ·

2025/07/22

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Broker vs Dispatcher: We break down the differences between a freight broker and a dispatcher, and whether one person can legally and effectively perform both roles. Fraudulent Carrier Scenario: A listener shares a case where a broker paid a fraudulent carrier and now refuses to pay the real trucking companies who actually moved the freight. We discuss legal and ethical options to resolve the situation. Insur...

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59:18

Protecting Your Customer's Shipments | Episode 303

Freight 360 ·

2025/07/18

Today’s freight thieves are no longer just hijackers—they're hackers, posing as carriers by infiltrating email accounts and exploiting weak verification processes. In this episode, we break down a real theft case where criminals redirected a shipment using a hacked carrier profile, exposing the failure of standard vetting methods. We reveal how these theft rings operate like corporations, and why software alone isn’t enough to stop them. Learn practical, low-cost strategies—like enhanced FMCS...

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55:21

Market Shifts and Innovation with Quikskope | Episode...

Freight 360 ·

2025/07/11

In this episode, Ben Kowalski and Mike Fullam break down current freight market challenges, including tariffs and shifting consumer habits. They also discuss the new version of Quikskope, a tool designed to combat freight fraud and improve accountability in the transportation industry. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here Recommended Produc...

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19:45

Expedite Loads, CWT vs Linehaul Rates | Final Mile 101

Freight 360 ·

2025/07/08

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Expedite freight for aerospace industryFlat rates vs. CWT – how to switchQuoting linehaul-only rates without fuel Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click Here C...

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57:18

Why Most Freight Sales Reps Fail | Episode 301

Freight 360 ·

2025/07/03

Why do 95% of new sales reps wash out in their first year? This episode uncovers the mindset shifts, psychological hurdles, and authentic communication strategies that separate top freight brokers from those who struggle. Whether you're building a sales team or trying to thrive in the industry yourself, you'll get actionable insights to transform your results and boost retention. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics -...

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15:37

Securing Your Freight: Insurance, Theft Prevention,...

Freight 360 ·

2025/07/01

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: "What insurance coverage does a freight broker actually need—Contingent Cargo, General Liability, or both?""Two friends had loads stolen due to email hacks—how can brokers prevent this type of fraud?""Should brokers call a driver before booking, or is email confirmation enough?" Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first...

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55:24

Our Best Freight Brokerage Advice | Episode 300

Freight 360 ·

2025/06/27

We’re celebrating 300 episodes by sharing the most valuable lessons we’ve learned in building a successful freight brokerage. From finding your niche and qualifying leads to building strong carrier relationships and tracking profit—not just revenue—this episode is packed with time-tested strategies. Whether you're new or seasoned, these fundamentals will help you grow smarter and stronger in any market. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT F...

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21:13

Software, LTL, & Low Rates | Final Mile 99

Freight 360 ·

2025/06/24

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📦 Recommended freight broker software tools to manage rate confirmations, BOLs, PODs, and invoices.🚚 Strategies for pricing and moving LTL (Less-than-Truckload) shipments.🥔 What to do when shippers underpay: Can brokers ask for more money without damaging relationships? Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year

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53:05

Moving DoD Freight | Episode 299

Freight 360 ·

2025/06/20

Military logistics is one of the most complex and overlooked areas in transportation. In this episode, we break down how moving freight for the Department of Defense really works—from navigating organizations like SDDC, to managing tight timelines, limited carrier capacity, and high-stakes coordination. You'll also hear firsthand stories and relationship-building tips that can help brokers succeed in this specialized niche. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Lev...

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16:26

Export Rail, Cross-Border Hay, and Load Cancellations...

Freight 360 ·

2025/06/17

Stephen Ruhe & Ben Kowalski answer your freight brokering questions and discuss: 🚆 Export & Domestic Rail Freight - How can brokers source both export and domestic rail freight?🍁 Moving Hay from Canada to the U.S. - If you’re brokering freight like hay from Canada to the U.S., can you handle customs clearance yourself—or do you need to involve a customs broker or freight forwarder?❌ Carrier Cancels After Booking – Now What? - What happens when a carrier books a load and then cancels

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62:53

Tech in Freight Brokerage | Episode 298

Freight 360 ·

2025/06/13

Benjamin and Stephen dive into how technology is changing freight brokerage in this episode of Freight 360: Using TMS and automation to boost efficiencyHelping small brokerages adopt and improve techAvoiding the hype and making sure systems actually work Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here Recommended Products: Click Here Freight Broker Bas...

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23:02

Insurance, Sourcing Freight, and Objections | Final...

Freight 360 ·

2025/06/10

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: ✅ Insurance and surety bond requirements for starting a freight brokerage in Florida📦 How brokers find loads and the role of load boards vs. direct shippers🚫 Handling the "we only work with asset-based carriers" objection Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here

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54:07

The Art of Customer Relationship Building | Episode 297

Freight 360 ·

2025/06/06

🎧 This Freight 360 episode explores winning brokerage strategies, industry risks, and economic shifts. -Securing more freight through strong communication and customer value -FMCSA identity verification changes and rising fraud concerns -Tariffs, safety budget cuts, and their economic impact -Tech, AI, and personal productivity tips for brokers Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT

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20:58

Working the Spot Market, Cold Calling Success, and...

Freight 360 ·

2025/06/03

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📦 Are load boards enough? — Can brokers actually find spot market loads directly on load boards, or do they first need to secure customers independently and then post the freight?📞 Cold call math — Out of 80 outbound calls, how many typically answer on the first try? And how many return the call later?🔁 From sales to ops — Has anyone successfully transitioned from a pure sales role into an Account Management

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69:38

The Future of Freight Payments: Outgo and DAT |...

Freight 360 ·

2025/05/30

In this episode of Freight 360, we’re joined by Ken Adamo, Chief of Analytics at DAT, and Marcus Womack, CEO and Co-founder of Outgo, to break down the current freight market and DAT’s recent acquisition of Outgo. We discuss how this move enhances payment speed, transparency, and financial control for carriers. Topics include challenges like capacity constraints and high operating costs, plus how Outgo’s tech simplifies back-office operations and factoring. We also explore fraud prevention, t...

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36:38

Training, Automation, & More | Final Mile 95

Freight 360 ·

2025/05/27

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Freight Broker Certificate CoursesCanceling a Freight Brokerage Start-UpCovering Step Deck LoadsAI for Freight Brokers Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click H...

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