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PODCAST

Freight 360

It"s the Freight360 podcast from Freight Broker Sales tips to Sports Talk. This podcast is all about helping you grow as a Freight Broker with your hosts, Nate Cross and Benjamin Kowalski.New episodes every Friday and our Q&A series "The Final Mile" every Tuesday.Join us as we dive into the freight industry to provide you with the latest in Freight Broker education and industry news.If you have a question you would like answered on our show visit the website below or leave a comment wherever you

business careers

All Episodes

55:24

Our Best Freight Brokerage Advice | Episode 300

Freight 360 ·

2025/06/27

We’re celebrating 300 episodes by sharing the most valuable lessons we’ve learned in building a successful freight brokerage. From finding your niche and qualifying leads to building strong carrier relationships and tracking profit—not just revenue—this episode is packed with time-tested strategies. Whether you're new or seasoned, these fundamentals will help you grow smarter and stronger in any market. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT F...

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21:13

Software, LTL, & Low Rates | Final Mile 99

Freight 360 ·

2025/06/24

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📦 Recommended freight broker software tools to manage rate confirmations, BOLs, PODs, and invoices.🚚 Strategies for pricing and moving LTL (Less-than-Truckload) shipments.🥔 What to do when shippers underpay: Can brokers ask for more money without damaging relationships? Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year

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53:05

Moving DoD Freight | Episode 299

Freight 360 ·

2025/06/20

Military logistics is one of the most complex and overlooked areas in transportation. In this episode, we break down how moving freight for the Department of Defense really works—from navigating organizations like SDDC, to managing tight timelines, limited carrier capacity, and high-stakes coordination. You'll also hear firsthand stories and relationship-building tips that can help brokers succeed in this specialized niche. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Lev...

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16:26

Export Rail, Cross-Border Hay, and Load Cancellations...

Freight 360 ·

2025/06/17

Stephen Ruhe & Ben Kowalski answer your freight brokering questions and discuss: 🚆 Export & Domestic Rail Freight - How can brokers source both export and domestic rail freight?🍁 Moving Hay from Canada to the U.S. - If you’re brokering freight like hay from Canada to the U.S., can you handle customs clearance yourself—or do you need to involve a customs broker or freight forwarder?❌ Carrier Cancels After Booking – Now What? - What happens when a carrier books a load and then cancels

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62:53

Tech in Freight Brokerage | Episode 298

Freight 360 ·

2025/06/13

Benjamin and Stephen dive into how technology is changing freight brokerage in this episode of Freight 360: Using TMS and automation to boost efficiencyHelping small brokerages adopt and improve techAvoiding the hype and making sure systems actually work Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here Recommended Products: Click Here Freight Broker Bas...

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23:02

Insurance, Sourcing Freight, and Objections | Final...

Freight 360 ·

2025/06/10

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: ✅ Insurance and surety bond requirements for starting a freight brokerage in Florida📦 How brokers find loads and the role of load boards vs. direct shippers🚫 Handling the "we only work with asset-based carriers" objection Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here

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54:07

The Art of Customer Relationship Building | Episode 297

Freight 360 ·

2025/06/06

🎧 This Freight 360 episode explores winning brokerage strategies, industry risks, and economic shifts. -Securing more freight through strong communication and customer value -FMCSA identity verification changes and rising fraud concerns -Tariffs, safety budget cuts, and their economic impact -Tech, AI, and personal productivity tips for brokers Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT

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20:58

Working the Spot Market, Cold Calling Success, and...

Freight 360 ·

2025/06/03

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📦 Are load boards enough? — Can brokers actually find spot market loads directly on load boards, or do they first need to secure customers independently and then post the freight?📞 Cold call math — Out of 80 outbound calls, how many typically answer on the first try? And how many return the call later?🔁 From sales to ops — Has anyone successfully transitioned from a pure sales role into an Account Management

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69:38

The Future of Freight Payments: Outgo and DAT |...

Freight 360 ·

2025/05/30

In this episode of Freight 360, we’re joined by Ken Adamo, Chief of Analytics at DAT, and Marcus Womack, CEO and Co-founder of Outgo, to break down the current freight market and DAT’s recent acquisition of Outgo. We discuss how this move enhances payment speed, transparency, and financial control for carriers. Topics include challenges like capacity constraints and high operating costs, plus how Outgo’s tech simplifies back-office operations and factoring. We also explore fraud prevention, t...

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36:38

Training, Automation, & More | Final Mile 95

Freight 360 ·

2025/05/27

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Freight Broker Certificate CoursesCanceling a Freight Brokerage Start-UpCovering Step Deck LoadsAI for Freight Brokers Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook Group: Click H...

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61:56

Renegotiating Failed Bids | Episode 295

Freight 360 ·

2025/05/23

In this episode of Freight 360, we cover key issues in freight and trucking—from 4% of truckers being unlicensed to low freight volumes and economic pressures. They break down double brokering vs. interlining, highlight fraud and safety risks, and explore challenges in trailer rentals, bids, and project management Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: C...

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20:23

DAT Rating, Insurance, and Contracts | Final Mile 94

Freight 360 ·

2025/05/20

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: MC Authority Delay? New brokerage struggling on DAT — is 1.5 years to gain traction legit? Broker Contracts Help Lawyer vs. templates — what’s best for new logistics brokerages? Insurance Needed Hard time raising liability to $2M? Here's where to look. Cameron Pechia: Cameron@AllLinesInsure.com Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytic...

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68:23

Credit Policies for Freight Brokers | Episode 294

Freight 360 ·

2025/05/16

This episode exposes real cases of internal fraud at freight brokerages—from agents moving loads under fake approvals to inflating commissions and abandoning contracts. Learn how to protect your business with better system controls, document checks, and shared account access. Plus, hear how China’s tariff cuts could shake up freight volumes—and who’s liable when customers don’t pay. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytic...

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42:28

Transportation Law with Matt Leffler Part 2 | Episode...

Freight 360 ·

2025/05/13

In this second segment of 2 part episode, attorney and law professor Matthew Leffler joins the hosts to unpack key legal issues in trucking. They cover non-compete agreements, broker transparency, driver safety, shipper-broker contracts, and recent cases like Werner and Wabash. Leffler shares insights on legal risks, evolving regulations, and how automation could reshape the industry—emphasizing the need for education, clear contracts, and better documentation. Armchair Attorney Matt Leffle...

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65:34

Transportation Law with Matt Leffler Part 1 | Episode...

Freight 360 ·

2025/05/09

In this first segment of 2 part episode, attorney and law professor Matthew Leffler joins the hosts to unpack key legal issues in trucking. They cover non-compete agreements, broker transparency, driver safety, shipper-broker contracts, and recent cases like Werner and Wabash. Leffler shares insights on legal risks, evolving regulations, and how automation could reshape the industry—emphasizing the need for education, clear contracts, and better documentation. Armchair Attorney Matt Leffler...

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19:20

Inspections, Landstar, & Top Load Boards Explained |...

Freight 360 ·

2025/05/06

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🔍 Why brokers request carrier inspections 🧑‍💼 Is Landstar a good choice for agents? 📦 Best load boards for freight brokers Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here Recommended Products: Click Here Freight Broker Basics Course: Click Here Join Our Facebook

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58:58

Email Essentials for Freight Brokers | Episode 292

Freight 360 ·

2025/05/02

Poor email habits can cost you customers. In this episode, we break down the fundamentals of professional email communication for freight brokers and why it matters more than you think. 🔹 Write clear, purpose-driven messages 🔹 Use subject lines and recipient lists effectively 🔹 Repackage sloppy carrier emails before forwarding 🔹 Always follow up calls with confirmation emails 🔹 Avoid costly miscommunication and protect your business Listen now and sharpen one of your most overlooked

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17:25

Are Brokers Parasites? & More Q&A | Final Mile 91

Freight 360 ·

2025/04/29

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Is there a platform where brokers can bid on available freight shipments?What should I do if someone is fraudulently using my MC number to book loads?I'm getting started as a broker, but people say I can't compete with the big guys—any advice?Responding to claims that brokers are "parasites" and the root cause of low rates in the industry. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity:...

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48:03

Carrier Selection Criteria | Episode 291

Freight 360 ·

2025/04/25

When it comes to vetting motor carriers, each freight broker has their own preferences on what to look for and what to avoid. In this episode, we're opening the hood on our own personal rule sets that we use when selecting motor carriers. Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here DAT Freight & Analytics - Get 10% off your first year! DAT Power - Brokers & Carriers: Click Here Recommended Products: Click Here Freight Broker Basics Course: Cli...

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22:56

How to Make $1M Per Year as a Freight Broker | Final...

Freight 360 ·

2025/04/22

Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: Should I be using an official quote form when sending pricing to a customer?Is it realistic to earn $1 million a year as a cradle-to-grave rep handling mostly LTL with 25% commission?When managing LTL and FTL with FedEx and UPS, should I explore alternative shipping options beyond current contracts? Support Our Sponsors: QuikSkope - Get a Free Trial: Click Here Levity: Click Here Bluebook Services: Click Here...

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416 results

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