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PODCAST

The Fleet Success Show

RTA, Josh Turley

Welcome to the Fleet Success Show, a podcast dedicated to talking about the fundamentals, standards, and best practices that empower today"s fleets to achieve fleet success. Let"s get into the show!

business careers

All Episodes

00:34:48

Episode 171: “I’m a Fleet Manager, Now What?”...

The Fleet Success Show ·

2025/04/10

“No one goes to school for fleet management—so if you’re in this role, you’re already on an unconventional journey. The only question is: what are you doing to bridge the gap?”Drawing on 35+ years of experience and 450+ consulting engagements across North America, Tony shares hard-earned insights into the two major career paths that land someone in a fleet manager seat—and more importantly, the gaps each path leaves behind. Whether you're lacking technical knowledge or strategic business management

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00:38:04

Episode 170: Fleet Rookie Mistakes (We Made Them So...

The Fleet Success Show ·

2025/04/03

Sara shares how her fifth-year leap into the "100 Best Fleets" was game-changing, and Facundo recounts how being stuck behind a train on his first day led to earning the trust of a skeptical technician. The duo emphasizes networking, certifications, and shutting up long enough to actually hear your team out. Whether you're brand new or looking for a fleet leadership refresh, this episode is a goldmine of actionable advice—and it's way more fun than a fleet manual. 🎓 Key Takeaways: 🎯 Don’t change

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00:40:18

Episode 169: Parts Management: The Hidden Goldmine in...

The Fleet Success Show ·

2025/03/27

🛠️ "A great parts manager is worth their weight in gold. Without the right parts at the right time, even the best fleet operation grinds to a halt.”– Marc Canton🚀 Episode SummaryFrom the importance of hiring the right parts professionals to leveraging technology for inventory control, they discuss how optimizing your parts program can save both time and money. They also explore common pitfalls in fleet maintenance, the pros and cons of outsourcing, and how a well-managed parts department directly

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00:58:31

Episode 168: How to Fix a Broken Fleet in Six Months:...

The Fleet Success Show ·

2025/03/20

From identifying key metrics and leveraging leading indicators to managing people effectively and making data-driven decisions, this episode is packed with practical takeaways for fleet professionals looking to transform their operations. Whether you’re a new fleet manager or a seasoned pro, this conversation will give you a roadmap for fleet success.Key Takeaways:🚛 The First 30 Days Matter – Why listening to stakeholders and analyzing data is crucial before making changes.📊 The Power of Metrics –

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00:22:27

Episode 167: Why Fleet Techs Are Leaving – And How to...

The Fleet Success Show ·

2025/03/13

✅ Are we missing a crucial step in technician career paths?✅ Why do techs leave—and is it really just about pay?✅ How can fleet managers develop their own future leaders?This episode dives deep into the career progression of fleet professionals, from turning wrenches to leading a shop, and the massive gap in training that’s holding many back. If you’re managing a fleet, hiring techs, or wondering how to grow in your career, this is a must-listen episode!✔️ Fleet Career Paths Are Broken – Most techs

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00:58:13

Episode 166: Mandates, Mayhem, and Managing Fleets:...

The Fleet Success Show ·

2025/03/06

The episode opens with introductions from Josh, Marc, and guest Mike Kastner, who shares his decades-long journey with NTEA. Mike explains NTEA’s core mission: representing manufacturers, distributors, and users of vocational trucks. The conversation explores critical industry topics, including:Electrification Challenges:While light-duty EV adoption has accelerated, Mike stresses the technological and infrastructural hurdles of electrifying heavier work trucks. NTEA’s neutral stance on fuels focuses

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00:38:48

Episode 165: Why Your Fleet Software Implementation...

The Fleet Success Show ·

2025/02/27

Drawing from decades of experience across thousands of implementations, Marc and Josh highlight the key reasons fleet managers struggle with adopting new technology. From data migration nightmares to lack of training and buy-in, they share hard-hitting lessons learned from real-world failures—and successes.Key Takeaways from the Episode:🚨 Data Migration Can Make or Break You – Many implementations go off the rails due to bad data. If your fleet reporting was garbage before, don’t expect miracles

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00:39:38

Episode 164: The Cost of Doing Nothing: Why Delaying...

The Fleet Success Show ·

2025/02/20

The conversation dives deep into common objections fleet managers have when considering new software: fear of change, lack of time, data cleanup concerns, and the dreaded RFP process. Josh and Marc emphasize that waiting is actually costing fleet teams time and money. They debunk the myth that staying manual saves time, illustrating how a properly implemented FMIS system—whether from RTA or another provider—transforms fleet operations, improves efficiency, and ultimately, gives managers clarity,

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00:53:10

Episode 163: "The Making of a Fleet Manager of the...

The Fleet Success Show ·

2025/02/13

Throughout the episode, Sara emphasizes the importance of building relationships, prioritizing continuous learning, and empowering team members to take pride in their work. By implementing key performance indicators (KPIs), automating processes, and introducing recognition programs, she created an environment where employees felt valued and motivated. Sara's leadership principles highlight how intentional culture and curiosity can drive success in any organization.Key TakeawaysEmbrace Change and

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00:25:00

Episode 162: Fleet Challenges Uncovered: Navigating...

The Fleet Success Show ·

2025/02/06

At the end of 2024, RTA’s head of product and consulting Marc Canton went to several conferences and trade shows and gathered some of the biggest topics and challenges that will be facing fleets in 2025 and beyond. In this insightful episode of The Fleet Success Show, hosts Josh Turley, CEO at RTA, and Marc Canton, a 30-year fleet industry veteran, dive deep into those pressing challenges facing fleet managers today. With decades of combined experience, Josh and Marc discuss critical issues such as

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00:31:07

Episode 161: Don't Judge a Book by its Cover: The...

The Fleet Success Show ·

2025/01/30

“Culture is the free tool that you’re not using. It’s the difference maker in any organization.” – Facundo TassaraFacundo shares the inspiration behind starting the book club, describing it as a way to dive deeper into the principles outlined in the Fleet Success Playbook. From fostering open discussions about intentional culture to addressing the unique challenges of electric vehicle adoption, the book club provides a platform for fleet managers to connect, learn, and grow.Key Takeaways:Intentional

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00:28:08

Throwback 011: What Metrics Should I Use to Measure...

The Fleet Success Show ·

2025/01/23

Discover how the right metrics can transform your fleet operation by reducing costly road calls, improving efficiency, and saving money. The co-hosts break down the specific data points you should be tracking to drive success, avoid common pitfalls, and make smarter operational decisions.Whether you’re a seasoned fleet manager or new to the industry, this episode offers actionable insights you can’t afford to miss.Want to take your fleet’s performance to the next level? Explore Fleet360 by RTA, the

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00:49:28

Episode 160: Past, Present, and Future of Fleet |...

The Fleet Success Show ·

2025/01/16

🚗 Key Highlights:Reflecting on the EV burnout and infrastructure challenges faced by fleet managers.Addressing technician retention, recruitment, and leadership growth in the fleet industry.The role of AI in fleet operations and why early adoption is key to staying ahead.Predictions for 2025, including breakthroughs in nuclear energy and clarity on fleet data ownership.The importance of continuous learning to adapt and thrive in a rapidly evolving industry.💡 Learn More:Fleet Success Playbook for

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00:53:22

Episode 159: Connect Keynote: Uncomfortable...

The Fleet Success Show ·

2025/01/09

Highlights from the episode include:Why leaders often avoid difficult conversations.The critical difference between hurt and harm in leadership.A five-step framework to approach hard conversations with clarity and empathy.Real-life examples of success and missteps in managing team dynamics.The importance of modeling transparency and accountability for your team.About Josh TurleyJosh Turley is the CEO of RTA Fleet Management Software and a passionate advocate for intentional leadership and

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00:48:51

Episode 158: Connect Keynote: The 7 Ls of Leadership...

The Fleet Success Show ·

2025/01/02

In this episode of The Fleet Success Show, we’re showcasing one of the most exciting keynotes from Connect 2024 in Atlanta, Georgia. Mike Pitcher, former CEO of LeasePlan USA, delivers an engaging presentation on his "7 Ls of Leadership": Laugh, Learn, Listen, Language, Legacy, Lanyap, and Love. He emphasizes the importance of humor to build trust, continuous learning to adapt, and active listening to strengthen relationships. Mike highlights how thoughtful language and small, extra efforts (Lanyap)

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00:54:24

Episode 157: Connect Keynote: RTA Product Roadmap

The Fleet Success Show ·

2024/12/19

RTA’s head of product & consulting, Marc Canton, dives into the myriad features that are coming to Fleet360, and how these features are going to change the way fleet teams work. Explore the enhanced analytics, the automations, and other features that are going to simplify and streamline your operations. See where Fleet360 leads the fleet management software industry in measuring elements like stakeholder satisfaction and intentional culture. Get excited by how much easier it’s going to be to collect

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00:28:06

Throwback: 010: Net Promoter Score: Why Your Fleet...

The Fleet Success Show ·

2024/12/12

In this throwback episode of “The Fleet Success Show,” fleet Hall of Famer Steve Saltzgiver and RTA CEO Josh Turley talk about measuring customer satisfaction. It’s important to know how your fleet operation is performing for your customers – especially when something goes wrong -- so you can address the situation and make corrections. Listen as the trio discusses how using a net promoter score may benefit your fleet operation. Have feedback on the show? We'd love to hear it! Send us your comments,

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00:33:21

Episode 156: Your Fleet’s Dashboard Shouldn’t Look...

The Fleet Success Show ·

2024/12/05

In this episode of The Fleet Success Show, RTA CEO Josh Turley and RTA’s head of product & consulting Marc Canton discuss the dangers of data overload and how to better manage your fleet’s data. From having too many metrics and KPIs to purchasing more data tools without having the proper data training in place, Marc and Josh provide expert insights for managing and understanding your data. Get specific examples on the importance of data for metrics like fleet availability and replacement planning,

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00:28:14

Throwback: 009: Employee Retention

The Fleet Success Show ·

2024/11/28

In the ninth episode of “The Fleet Success Show,” former trucking executive Jeff Jenkins, fleet Hall of Famer Steve Saltzgiver, and RTA CEO Josh Turley discuss ways to retain your fleet employees. Between the national labor shortage and the ongoing technician and driver shortages, it’s crucial to hang onto your current employees. The trio provides examples of ways to retain your staff, from regular one-on-one meetings to increased training opportunities and positive onboarding processes.Have

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00:31:26

Episode 155: The Disaster Preparedness Playbook

The Fleet Success Show ·

2024/11/21

In this episode of The Fleet Success Show, RTA CEO and co-host Josh Turley is joined by fleet success ambassador and former Palm Beach County fleet manager Sara Burnam to discuss the importance of being prepared for disasters. From creating a disaster plan to war gaming potential issues to staffing preparedness, Sara and Josh run through all of the important considerations fleet managers need to have in mind before a disaster strikes. Get the details and advice you need from a fleet expert who has

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221 results

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