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PODCAST

The CU2.0 Podcast

Robert McGarvey

This podcast explores contemporary, critical thinking and issues impacting the nation"s credit unions. What do they need to be doing to not just survive but prosper?

business non-profit

All Episodes

31:41

CU 2.0 Podcast Episode 342 the Credit Union - Pro...

The CU2.0 Podcast ·

2025/03/05

Send us a text Can a $350 million credit union play in the big leagues? Don’t tell Christine Blake, CEO of $350 million Cardinal Credit Union in Ohio, that she can’t. Because she is. A few years ago Cardinal signed on as the official credit union of the Cleveland Browns, one of the historic football teams dating back to 1946. Yes, the Browns have had a few rough years recently but this is a team with real history. And an enthusiastic fan base in Cleveland, said Blake. ...

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39:16

CU 2.0 Podcast Greatest Hits #24 Cliff Rosenthal on...

The CU2.0 Podcast ·

2025/03/03

Send us a text Cliff Rosenthal literally wrote the book on CDFIs, community development financial institutions. Hear his story in this podcast that dates back to 2019, episode 37 in the vaults. Rosenthal was on the show last year - episode 311 - talking about a new book he co-authored with Michael McCray entitled Community Capital. It’s part Rosenthal autobiography, part the sgtory of the death - the murder? - of an African AMerican credit union. Hard hitting stuff. But...

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50:32

CU 2.0 Podcast Episode 341 Steven Reider of...

The CU2.0 Podcast ·

2025/02/26

Send us a text Here’s the money question for you to ponder: : should you close that branch on Third Street and open a new branch in a neighboring town? Keep in mind that the ballpark cost of opening a new branch is $2.5 million. As for costs in a branch closure there always are some and there also may be remember losses. How to do the math? Meet Steven Reider, president of Bancography - that’s the company that won best in show at Finovate fall 2024 for its Bancography Plan ...

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35:27

CU 2.0 Podcast Credit Union Lobbyist John McKechnie...

The CU2.0 Podcast ·

2025/02/24

Send us a text Call this your must listen podcastg before GAC. Because in this show you will be hearing explicit advice about your CAC 2025 to do. Here's what is at stake: the credit union tax exmption on the future of NCUA. Will credit unions lose their federal tax exemption? Will NCUA be shuffled into a couple desks in the basement of the Treasury Department? Issues of monumental importance to the credit union movement are actively under discussion in Washington DC and longtime...

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45:47

CU 2.0 Podcast Episode 340 Josh Rodriguez on the...

The CU2.0 Podcast ·

2025/02/19

Send us a text If I told you I have a podcast where a credit union executive tells you about high rates on CDs, free checking, and super cheap new car loans, how quickly would you turn the dial and give a listen to Joe Rogan? Right, you know the answer. So I will tell you what I really have is a fascinating podcast with Josh Rodriguez at West Community Credit Union in Missouri, an institution approaching a half billion in assets. That’s because Rodriguez is doing things I’ve never heard...

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36:27

CU 2.0 Podcast Golden Oldies #23 Keith Leggett on...

The CU2.0 Podcast ·

2025/02/17

Send us a text Keith Leggett is a name that used to provoke cursing by usually mild mannered credit union executives - and so here he is again in a CU 2.0 Golden Oldies podcast. Leggett has retired from the American Bankers Association, where he was chief economist, and he also has put -30- on his Credit Union Watch blog but this show from the archives is well worth a listen in 2025 because it focuses on credit union - bank mergers and also on credit union tax exemption. Two issues th...

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41:29

CU2.0 Podcast Episode 339 DCUC's Jason Stverak on...

The CU2.0 Podcast ·

2025/02/12

Send us a text Could this really be the end? For going on 20 years I have heard screams - usually emanating from one trade group - that the credit union tax exemption was in peril. I thought that was a terrific membership renewal hook but didn’t seen any likelihood of passage. This year is different. This year the threat is real. On the show is Jason Stverak,, chief advocacy officer at DCUC, the Defense Credit Union Council, whose membership includes the nation’s biggest credi...

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47:25

CU2.0 Podcast Money Talks with Kirk Kordeleski on...

The CU2.0 Podcast ·

2025/02/10

Send us a text Here’s the question: Is the First Tech - DCU merger of behemoths a sign of mergers to come or it is an outlier, a one-off deal that arose because of unique circumstances and histories?? Kirk Kordeleski, onetime CEO at Bethpage, itself a member of the behemoth club, and now a SERP expert with PARC Street Partners, and he comes with strong opinions abut credit union mergers. But there’s more on the show including Kordeleski’s musing about the longevity of the cred...

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37:23

CU2.0 Podcast Episode 338 ABBYY's Marlene Wolfgruber...

The CU2.0 Podcast ·

2025/02/05

Send us a text Live from Munich Germany on today’s podcast is Dr. Marlene Wolfgruber, AI Strategy Lead at global automation company ABBYY and, between her advanced education at Ludwig-Maximilians-Universität München, a school Google’s AI tool Gemini says is one of Germany’s best and a leading university in global rankings., and her work for ABBY, a global technology company specializing in intelligent document processing (IDP), process mining, and linguistic software., she brings ...

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36:15

CU 2.0 Podcast Episode 337 On Fractional and...

The CU2.0 Podcast ·

2025/01/29

Send us a textIf I say a temp worker, probably you think of a fill in receptionist and that’s true as far as it goes. But talk with O2 Consulting Group and it’s a plunge into a whole new world - especially impacting smaller credit unions, ones under perhaps $500 million in assets. Where exactly does that CU find the talent to, say, implement an AI program? Just maybe a fractional e CTO - shared by two or more CUs - or a temporary exec is exactly the cure.Enter Bonnie Ortiz, ...

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41:28

CU 2.0 Podcast Episode 336 Alex Jimenez Backbase on...

The CU2.0 Podcast ·

2025/01/22

Send us a textHere’s the bad news: AI today is more of a promise than a working reality at most credit unions, says Al;ex JImenzez, a consultant with Backbase, which focus on helping FIs achieve more and better consumer engagement.But then Jimenez has plenty of very good news for credit unions - and, he insists, their size gives them exceptional advantages when competing with far less nimble mega banks. Do not think smallness is a liability. It just may be a winning advantage.Along the way Ji...

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54:03

CU 2.0 Podcast Greatest Hits #22 Bert Hash, Jr. MECU...

The CU2.0 Podcast ·

2025/01/20

Send us a textWhen Bert Hash, Jr. took over as CEO of MECU in 1996 it was a $400 million institution with one branch that served municipal employees of Baltimore. In this podcast he tells about the institution he took charge of. It had exactly zero ATMs. It did not dispense cash to members - if a member wanted a withdrawal, they were issued a check and most went across the street to a bank to cash it. Hash, who came to MECU after a long career with banks, knew there had to be chan...

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43:33

CU 2.0 Podcast Episode 335 Tech Integration, AI and...

The CU2.0 Podcast ·

2025/01/15

Send us a textBeware the shiny tech objects.On the show today is Tennessee Credit Union League's CRO David Griffiths who says a huge problem many of the league’s credit unions wrestle with is fragmented technology adoption - how do the many tech pieces work together? Or more bluntly: can they work together at all?Old cores are a real problem for many Tennessee credit unions. So is the cost of middleware.Griffiths tells about solutions that are working in his state, with both big credit ...

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31:09

CU 2.0 Podcast Episode 334 Doug Brown Candescent ...

The CU2.0 Podcast ·

2025/01/08

Send us a textThank you for joining our podcast with Doug Brown of Candescent.That’s no mistake. I have talked with Doug many times but always before he has worn an NCR hat where he was president of digital banking. Here’s one show, another , and one more. . Looking in my archive I find interview notes with him dating back a dozen years when he was at FIS.But now, to quote the bard James Brown, poppa’s got a brand new bag.Not exactly. What has happened is t...

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44:56

CU 2.0 Podcast Greatest Hits #21 Steve Winninger on...

The CU2.0 Podcast ·

2025/01/06

Send us a textSteve Winninger is the man to talk with about credit union boards and governance.A longtime credit union CEO - 20 years at Lake Trust - now a $1.6 billion institution based in Michigan - plus he also served as CEO at IBM Lexington and since retiring from Lake Trust he has put in stints as CEO at four credit unions (only one of which merged out of existence).But Steve is a rare CEO. He loves talking about the role of the board and - done right - a board should be crucial in...

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41:15

CU 2.0 Podcast Episode 333 Apiture's Chris Cox Has...

The CU2.0 Podcast ·

2025/01/02

Send us a textYet another show about AI but this conversation with Chris Cox, COO at Apiture, a North Carolina based digital banking company, covers the gamut from small, practical AI powered steps a credit union can take now to truly big ideas that just might revolutionize how we bank. Such as?Cox tosses out this idea: what if a digital banking app could become like Chat GPT. that is, the user logs in, sees a bar for asking a question, and the resulting session is highly tailored to th...

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44:09

CU 2.0 Podcast Episode 332 Jack Henry's Rene Perez on...

The CU2.0 Podcast ·

2024/12/23

Send us a textCall this show all you never wanted to know about the fraudemic that credit unions today are fighting - but you have to know about it because knowledge is a key to beating the armies ff criminals who are besieging FIs across America.Who are they? What weapons do they have? On the show is Rene Perez, a financial crime expert who works with Jack Henry, who tells us what the fraudsters are doing.But he also is very upbeat that the tide is turning against the criminals as more...

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33:03

CU 2.0 Podcast Greatest Hits #20 Renee Sattiewhite AACUC

The CU2.0 Podcast ·

2024/12/21

Send us a textCan credit unions help eradicate racism in America?Renee Sattiewhite says so in this 2020 podcast that is our greatest hit #20.But ask her if there is racism in US financial institutions and the answer is yes.Renee Sattiewhite is CEO of the African American Credit Union Coalition and in this show she expresses optimism that the US can rid itself of its racist demons.The time for change is here, she believes.Sattiewhite is keenly interested in job opportunities in credit unions f...

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37:34

CU 2.0 Podcast Episode 331 Payfinia's Siva Narendra...

The CU2.0 Podcast ·

2024/12/18

Send us a textLiterally a couple days before I recorded this podcast with Siva Narendra, CEO and founder of Tyfone and now Payfinia, a story moved over the wire with this headline: Payfinia Launches CUSO with Star One Credit Union.The story added that Star One - a Silicon Valley behemoth - had invested $4.5 million in the CUSO. That money, by the way, moved in a series of $500,000 instant payments into Payfinia’s coffers. At its end Payfinia has built in layers of controls to guard agai...

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39:50

CU 2.0 Podcast Episode 330 Glia's Jake Tyler on...

The CU2.0 Podcast ·

2024/12/11

Send us a textAI - it’s the word on every lip in credit union land as most institutions scramble to find ways to usefully harness AI.And then there is Glia, the company known for contact center tools that are at work in many credit unions and now Glia has debuted a suite of AI powered contact management tools that are ready to use now.If you’ve been wondering when AI would get real for credit unions, know it already is real at many Glia customers.Glia unveiled its AI collection at its Interac...

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