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PODCAST

Third Sector Podcast

A weekly podcast from Third Sector, the UK’s leading publication for everyone who needs to know what’s going on in the voluntary and not-for-profit sector. Hosted on Acast. See acast.com/privacy for more information.

business non-profit

All Episodes

31:35

How a pivot to social enterprise solved one small...

Third Sector Podcast ·

2025/05/09

Lucinda Rouse and Andy Ricketts are joined by Dan Tickle, chief executive of the National Migraine Centre, and Peter Holbrook, chief executive of Social Enterprise UK.Dan recounts how the National Migraine Centre adopted a social enterprise model to deliver its services in the face of declining voluntary income and expanded its patient offering in the process.Peter echoes Dan’s assertion that one of the biggest changes needed for a charity moving to a social enterprise model is a cultural one. He

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21:22

Back to the basics of cost-effective programming

Third Sector Podcast ·

2025/05/02

Lucinda Rouse and Dami Adewale are joined by Ben Williamson, director of recruitment at the incubator organisation Charity Entrepreneurship.Ben outlines the different ways of modelling, tracking and evaluating the cost-effectiveness of direct delivery and systems change programmes.He explains why it can pay off to apply the risk appetite of a start-up entrepreneur to voluntary sector initiatives, and potential ways of communicating failure to donors.Tell us what you think of the Third Sector

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26:19

Successfully navigating a restructure

Third Sector Podcast ·

2025/04/25

Lucinda Rouse and Andy Rickettsare joined by Iain Heaton, deputy chief executive and chief financial officer at the Blue Cross, and Tiggy McCool, partner at the management consultancy Nine Feet Tall.Iain describes how the Blue Cross implemented major changes to its animal rehoming services, starting with the closure of four rehoming centres in response to Covid-19-related financial pressures.He recounts the charity’s subsequent adoption of a new pet foster model, which has reduced the overall cost

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29:02

Self-care for overworked charity professionals

Third Sector Podcast ·

2025/04/17

Lucinda Rouse and Emily Harle are joined by Claire Goodwin-Fee, chief executive of the psychological support organisation Frontline19, to consider the mental health challenges facing charity leaders.They discuss recent research by Fair Collective, in which 85 per cent of participating small charity leaders said their mental health had been negatively affected by their work.Claire describes her own experiences of burnout in Frontline19’s early days and shares some of the approaches she took to

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29:58

Ways forward after the aid cuts

Third Sector Podcast ·

2025/04/11

Lucinda Rouse and Emily Harle are joined by Philip Goodwin, chief executive of Unicef UK, to discuss the realities facing international development and humanitarian charities following announced reductions in overseas development assistance by the US, UK and other European governments.Philip stresses the need to communicate with the public on the sector’s achievements and explain the importance of foreign aid as an investment in domestic security, as well as advocating the government.He explains why

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22:13

Furthering DEI through brave leadership

Third Sector Podcast ·

2025/04/04

Lucinda Rouse and Emily Harle are joined by Louise Harris, chief operating officer of the homelessness charity Crisis, to learn about successful and meaningful approaches to advancing diversity, equity and inclusion in the voluntary sector.Louise outlines the importance for organisations working in the social justice space to treat DEI as a strategic issue as well as a people one, with accountability mechanisms included in monitoring frameworks to keep track of progress.She stresses the need for

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30:01

Co-designing communications campaigns for maximum impact

Third Sector Podcast ·

2025/03/28

Lucinda Rouse and Dami Adewale are joined by Claire Gauci, public safety campaigns and programme manager at the Canal and River Trust, and Emily Rayner, senior consultant at the behaviour change and communications agency Claremont.Claire describes how a video intended to educate teenagers about water safety fell flat, prompting the charity to adopt a co-design approach involving a youth group in Wigan.She explains how the process led to a realisation that social media was not an effective way to

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29:53

Bringing co-creation into the core of charity strategy

Third Sector Podcast ·

2025/03/21

Lucinda Rouse and Andy Ricketts are joined by Okela Douglas-Norgrove, chief executive of Sister System, which supports young women and girls who have been affected by the care system.Okela outlines how Sister System has grown since its formation in 2018 in partnership with 17 care leavers. She describes some of the challenges of co-creating the charity’s strategy with its service users, including additional time and resource demands.She provides insight into navigating the often-complicated power

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30:32

How to manage a charity rebrand

Third Sector Podcast ·

2025/03/14

Acting editor Andy Ricketts and senior reporter Emily Harle are joined by Emma Guise, director of marketing and communications at Great Ormond Street Hospital Charity.Emma talks through the reasons behind the charity’s first rebrand since 2017, what it was hoping to achieve and how it will measure its success.She discusses how the charity worked to update its brand for a new digital era and reveals her top tips for charities of all sizes about to embark on a rebrand of their own.Do you have stories

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32:09

How ditching fundraising targets has led to income...

Third Sector Podcast ·

2025/03/07

Lucinda Rouse and Dami Adewale are joined by Keith Wilson, director of income and engagement at the Hampshire and Isle of Wight Air Ambulance.Keith explains how depressed fundraising revenues during the Covid-19 pandemic prompted a major restructure that saw corporate, community and individual fundraising roles merged into supporter engagement officers.He describes how removing income targets and scaling back one-off, transactional donations, such as merchandise sales and the charity’s lottery, has

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28:24

What’s happening to major donor giving?

Third Sector Podcast ·

2025/02/28

Lucinda Rouse and Emily Harle are joined by Mark Greer, managing director at the Charities Aid Foundation, and Charlotte Prothero, external affairs manager at Pro Bono Economics.Mark outlines the growing importance of major donor revenue to the voluntary sector and sets out the cause areas favoured by high-net-worth individuals.He stresses the need for charities to develop long-term relationships with major donors and to treat them as individuals, rather than a homogenous income subset.Charlotte

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33:25

A beginner’s guide to Zakat

Third Sector Podcast ·

2025/02/21

Lucinda Rouse and Dami Adewale are joined by Sohail Hanif, chief executive of the National Zakat Foundation, and Taqwa Sadiq, presenter and producer of the BBC audio series Sacred Money.Taqwa explains how an individual’s choice of destination for their annual zakat donation can be influenced by the emotions surrounding their sense of belonging and home.Sohail describes the role of the National Zakat Foundation in collecting and distributing zakat among communities in the UK, with donations rising in

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31:10

Impact measurement and the systems change approach

Third Sector Podcast ·

2025/02/14

Lucinda Rouse and Emily Harle are joined by Elliot Trevithick, principal consultant for charities evaluation and learning at the think tank NPC, and Annie Hinton, senior programme design manager at the youth support charity Right to Succeed.Elliot explains how being one step removed from a charity’s service users can present difficulties when it comes to evaluating programmes that work to change the systems surrounding social problems, rather than directly addressing their symptoms.He stresses the

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29:58

How Hospice UK has built a national hospice movement

Third Sector Podcast ·

2025/02/07

Lucinda Rouse and Andy Ricketts are joined by Toby Porter, chief executive of Hospice UK, to discuss the charity’s function as a membership platform for a particularly financially strained section of the voluntary sector.Toby explains how a reset in member relationships has led to hospices alerting Hospice UK to financial and staffing challenges at an earlier stage than previously, enabling his organisation to co-ordinate helpful media coverage at opportune moments.He identifies workforce challenges

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38:00

Why charity leaders should pay more attention to...

Third Sector Podcast ·

2025/01/31

Lucinda Rouse and Emily Harle are joined by Danny Sriskandarajah, chief executive of the New Economics Foundation, to discuss his views on the need for charities to understand the economic context of the issues they work to address.Danny explains why a failure to engage with economic issues has contributed to charities often being treated as an afterthought in government-led discussions about economic growth.The former Oxfam chief also shares his thoughts about the role of more formalised charities

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27:51

The merits of a corporate advisory board

Third Sector Podcast ·

2025/01/24

Lucinda Rouse and Dami Adewale are joined by Tamsyn Hanrahan, director of partnerships and philanthropy at Save the Children UK, and Beth Knight, social sustainability director at Lloyds Banking Group and chair of Save the Children UK’s corporate advisory board.Tamsyn explains why Save the Children UK decided a corporate advisory board would be of benefit to the charity, and how it went about forming one a year ago, including a rigorous recruitment process for senior executives.She describes the

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33:46

How being more controversial has paid off for the...

Third Sector Podcast ·

2025/01/17

Andy Ricketts and Dami Adewaleare joined by Kate Lee, chief executive of the Alzheimer’s Society.Kate provides insight into the brand work recently undertaken by the charity, with a focus on raising awareness of dementia as well as the charity’s own profile.She explains how taking a more controversial approach to public messaging, including the charity’s recent ‘Long Goodbye’ advertising campaign, has brought attention to the organisation and coincided with increased donations.She also talks about

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34:14

What does 2025 have in store for charities?

Third Sector Podcast ·

2025/01/10

Lucinda Rouse and Andy Ricketts are joined by Polly Neate, chief executive of Shelter, and Wanda Wyporska, chief executive of Safe Passage International, to discuss some of the issues facing the voluntary sector in 2025.These include ways of engaging with local and national government, addressing the chief executive churn, and effectively balancing learned and lived experience to deliver on charitable purposes.They share their views on the need for less division within the sector, which is

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27:24

How did the sector fare in 2024?

Third Sector Podcast ·

2024/12/18

Lucinda Rouse, Andy Ricketts and Emily Harle dissect the leading stories from the voluntary sector in 2024.Lucinda delivers a speedy round-up of the year’s charity news before the three discuss their selected top stories.These include the closure of the British Youth Council and the National Citizen Service, the finding that charities are subsidising government service contracts by £2.4bn a year, and the implications of a new government for the sector.They share their nominations for the year’s

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31:25

Michelle Mitchell on innovation at Cancer Research UK

Third Sector Podcast ·

2024/12/13

Lucinda Rouse and Andy Ricketts are joined by Michelle Mitchell, chief executive of Cancer Research UK, to discuss the charity’s approach to fundraising, supporter engagement and advocacy.Michelle provides insight into the charity’s ongoing data and digital transformation programme: a major investment that aims to personalise supporter engagement and raise the systems surrounding it to the same level as the world-leading research funded by CRUK.She stresses the importance of promoting innovation and

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286 results

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