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PODCAST

The AI in Business Podcast

Daniel Faggella

The AI in Business Podcast is for non-technical business leaders who need to find AI opportunities, align AI capabilities with strategy, and deliver ROI. Each week, Emerj research staff and journalists interview top AI executives from Fortune 2000 firms and unicorn startups - uncovering trends, use-cases, and best practices for practical AI adoption. Visit our advertising page to learn more about reaching our executive audience of Fortune 2000 AI adopters: https://emerj.com/advertise

technology management

All Episodes

26:30

Turning CPG Complexity into Real-Time Decisions with...

The AI in Business Podcast ·

2025/09/03

The consumer goods and retail industries face an overwhelming challenge: too much fragmented data and too little clarity. From mismatched retailer reports to legacy systems that can’t keep up with today’s SKU volumes, many organizations find themselves bogged down in “data indigestion” instead of actionable insights. Today’s guest is Henrique Wakil Moyses, Vice President of Data Science at Crisp. Crisp is a data platform designed for the consumer goods ecosystem, helping brands, retailers, and

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38:46

Unlocking Infrastructure as the Engine of...

The AI in Business Podcast ·

2025/09/02

What if the real AI revolution isn’t in the models — but in the reimagined systems beneath them? In this episode, Deborah Golden, U.S. Chief Innovation Officer at Deloitte, joins Emerj CEO and Head of Research Daniel Faggella to rethink what powers (or derails) AI at scale. The conversation challenges conventional wisdom – proposing that the future of AI may hinge less on algorithms and more on the invisible infrastructure that surrounds them. Golden surfaces the hidden risks of silo systems,

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29:22

How Financial Institutions Can Prepare for the Future...

The AI in Business Podcast ·

2025/09/02

As AI capabilities evolve, financial institutions face pressure to balance innovation with security, trust, and regulatory compliance. From fraud prevention to customer experience, deterministic AI applications continue to form the backbone of financial services—even as new technologies like generative and agentic AI emerge. In this episode, JoAnn Stonier, Data and AI Fellow at Mastercard, joins us to share how Mastercard is navigating these dynamics. She explains how AI-driven analytics reduce

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38:46

Rethinking Infrastructure As the New Competitive Edge...

The AI in Business Podcast ·

2025/09/02

What if the real AI revolution isn’t in the models — but in the reimagined systems beneath them? In this episode, Deborah Golden, U.S. Chief Innovation Officer at Deloitte, joins Emerj CEO and Head of Research Daniel Faggella to rethink what powers (or derails) AI at scale. The conversation challenges conventional wisdom – proposing that the future of AI may hinge less on algorithms and more on the invisible infrastructure that surrounds them. Golden surfaces the hidden risks of silo systems,

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23:45

Balancing Efficiency and Trust in Field Service...

The AI in Business Podcast ·

2025/08/28

In today’s high-volume service environments, the smallest misstep can erode both efficiency and customer trust. In this episode, Eric Rivas, Director for Service Repair at Electrolux, joins Emerj Editorial Director Matthew DeMello to share how frontline data and technician expertise can be better captured, organized, and applied to deliver consistent, first-visit success. Rivas advises service leaders on best practices for approaching the challenges of tribal knowledge transfer, skill development,

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44:36

Why System Integrators Are Key to AI Success - with...

The AI in Business Podcast ·

2025/08/27

In this episode of the AI in Business podcast, Pallab Deb, Managing Director in SI & Industry GTM Partnerships at Google, joins Emerj CEO Daniel Faggella to discuss how AI infrastructure has evolved into a platform-centric foundation for enterprise transformation. Pallab explains why the modern AI stack extends beyond compute and storage to include network performance, data governance, multi-model integration, and agentic interfaces that enable real-time, multilingual, and multimodal engagement. He

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16:39

How Data Ownership Drives Trustworthy AI Models -...

The AI in Business Podcast ·

2025/08/27

Joe Lang, Vice President of Service Technology and Innovation at Comfort Systems USA, joins the AI in Business podcast to discuss why a clear data strategy must come before investing in storage infrastructure for AI adoption. Joe outlines the risks of assuming that cloud providers or storage solutions alone will produce reliable intelligence, and why organizations should approach AI initiatives as iterative R&D projects rather than instant ROI efforts. He shares practical guidance on right-sizing

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15:30

GenAI, Trust and Talent in Modern Loss-Prevention -...

The AI in Business Podcast ·

2025/08/26

AI-powered video intelligence is transforming the retail environment from one of surveillance to one of support. In this episode, Joe Troy, Senior Manager of Site Risk at Amazon, shares how generative AI is helping organizations not only reduce shrink and detect fraud, but also foster transparency, trust, and operational efficiency across frontline teams. Joe explains how AI can detect patterns that traditional systems miss—like organized fraud rings and duplicate refund behaviors—while still

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25:22

Operationalizing Portfolio Decisions at Speed and...

The AI in Business Podcast ·

2025/08/25

Today’s guest is Madhav Madaboosi, who is with bp. Madhav Madaboosi leads a global Digital Transformation Team in Future Midstream and Strategy at bp, where he is involved in leading initiatives spanning supply chain, logistics, energy movement, and customer-facing operations. With over two decades of experience in AI, advanced analytics, strategy, and portfolio management, he specializes in driving enterprise-wide transformation that bridges business strategy and digital innovation. bp is an

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25:09

Turning Legacy Service Contracts into First Time Fix...

The AI in Business Podcast ·

2025/08/21

Today’s guest is Joe Lang, Vice President of Service Technology and Innovation at Comfort Systems USA — a leading national provider of mechanical, electrical, and plumbing building systems services, with more than 45 operating companies across 170+ locations. Joe shares insights on managing data complexity in large field service operations — from translating tribal knowledge into clean, usable data to building internal tools that treat technicians like their own customers. He explains why cleaning

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16:58

Storage Strategies That Keep GenAI on Budget - with...

The AI in Business Podcast ·

2025/08/20

Today’s guest is Amit Gupta, Chief Digital Officer, Life Sciences Manufacturing Industry, at Danaher. Amit returns to the program to share the operational playbook behind building enterprise-ready AI infrastructure. While AI headlines tend to focus on models, Amit emphasizes that success begins with what’s underneath — the data. He outlines a four-part architecture that includes data aggregation, integration, transformation, and harnessing, walking listeners through how Danaher built a system that

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21:16

AI Use Cases Streamlining Commercial Insurance...

The AI in Business Podcast ·

2025/08/19

Today’s guest is Sidharth Ojha, Head of Process Optimization in Data and AI at the AXA XL Global Underwriting Office. AXA XL is the property and casualty and specialty risk division of AXA, serving mid-sized companies and large multinationals across more than 200 countries and territories. In this episode, Sidharth breaks down where insurers are seeing real GenAI adoption beyond the back office — including use cases in underwriting efficiency, regulatory alignment, and internal risk triage. He

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15:46

Moving from Pilot to Profit in Service AI Deployments...

The AI in Business Podcast ·

2025/08/14

In today’s enterprise landscape, many AI initiatives stall before delivering real business value—especially in service operations, where data lives in disconnected systems and frontline speed is critical. For Amit Gupta, Chief Digital Officer, Life Sciences Manufacturing Industry, at Danaher, overcoming these challenges requires a structured, business-first approach. On this episode of the AI in Business podcast, Amit shares how Danaher uses a 70/30 buy-versus-build strategy to accelerate time to

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17:18

Turning AI Vision Into Value in Financial Services -...

The AI in Business Podcast ·

2025/08/12

Today’s guest is Kelly Dempski, Head of Solutions for Banking, Financial Services, and Insurance (BFSI) at Turing. Turing is one of the world’s fastest-growing Artificial Intelligence companies, working with the world’s leading AI labs to advance frontier model capabilities and leveraging that work to build real-world AI systems that help businesses solve their toughest problems — delivering real business results, faster, smarter, and at scale. Kelly is a seasoned technology executive and innovator

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17:18

Ethical AI Solutions and Their Impact on Life...

The AI in Business Podcast ·

2025/08/12

Today’s guest is Dr. Steffen Hoffmann, Managing Director of Bosch UK. Dr. Hoffmann joins Emerj Editorial Director Matthew DeMello to explore the strategic deployment of AI across industrial sectors, from manufacturing operations to internal business systems. Dr. Hoffmann shares how AI is helping manufacturers address upstream process variables to reduce defect rates and improve efficiency. He also discusses the importance of “human in the loop” oversight in regulated environments, and how Bosch’s

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24:07

Scaling Growth in Asset Management with AI-Ready Data...

The AI in Business Podcast ·

2025/08/08

What does it really take to bring AI into the heart of financial services—and why are so many firms still stuck in manual mode? In this episode of the ‘AI in Business’ podcast, Frank Hattann, Chief Commercial Officer at Ocorian, joins Emerj Editorial Director Matthew DeMello to explore how legacy financial institutions can unlock real commercial value from AI without losing the human touch. Frank draws from his unique background across Microsoft, PayPal, and professional services to explain why

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26:53

Overcoming Compliance Challenges in Legal AI Adoption...

The AI in Business Podcast ·

2025/08/06

Today’s guest is Ryan Anderson, CEO and Founder of Filevine. Filevine is a cloud-based enterprise legal practice management platform that automates and centralizes workflows—covering case and document management, contract lifecycle, client communication, billing, e-signatures, analytics, and AI‑powered insights. Ryan joins Emerj Editorial Director Matthew DeMello on today’s show to discuss how enterprise legal teams can move from reactive to proactive operations with the help of agentic AI systems

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29:07

Enhancing Clinical Workflows and Optimizing...

The AI in Business Podcast ·

2025/08/05

Today’s guest is Patricio La Rosa, Head of End-to-End Decision Science in Seed Production Innovation at Bayer Crop Science. Patricio joins the AI in Business podcast to explore how AI is transforming the clinical trial lifecycle, from biomarker discovery to long-term patient engagement. Drawing on his academic expertise, Patricio explains how AI-powered systems such as metagenomics, NLP, and multimodal sensing are helping researchers identify robust biomarkers and predict patient outcomes more

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29:48

Accelerating Retail & CPG Transformation through AI...

The AI in Business Podcast ·

2025/08/04

Today’s guests are Dwight Hill, Vice President of Retail & Consumer Products at Turing, and Joe Troy, Senior Manager of Site Risk at Amazon. Turing is one of the world’s fastest-growing Artificial Intelligence companies, working with the world’s leading AI labs to advance frontier model capabilities and leveraging that work to build real-world AI systems that help businesses solve their toughest problems —delivering real business results, faster, smarter, and at scale. Joe and Dwight join Emerj

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33:29

Transforming Manufacturing with AI-Powered 3D Digital...

The AI in Business Podcast ·

2025/07/31

For decades, manufacturers have relied on traditional dashboards that often fell short when it came to understanding the complexity of real-time operations. In this episode of the ‘AI in Business’ podcast, Microsoft’s Rad Desiraju and NVIDIA’s Mike Geyer explore how AI-powered 3D digital twins and real-time simulation are transforming the way manufacturers monitor, collaborate, and optimize production environments. The conversation begins with a breakdown of how dashboards have evolved—from static

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1,055 results

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