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PODCAST

CX RIOT RADIO

CX Riot Radio is the blue-collar CX podcast for dispatchers, CSRs, and field techs who don’t have time for buzzwords. Duct-taped headsets. Real talk. No fluff. Just call center grit, trade industry truth, and leadership without the corporate gloss.

All Episodes

00:10:06
BURN THE SHIPS
CX RIOT RADIO ·
2025/04/23
en
00:08:37
CaffCX Classic: Pay Your Dues! | Call Center Talk
CX RIOT RADIO ·
2025/04/16
en
00:33:21
Using Comfy Nostalgia to Win Back Customers
CX RIOT RADIO ·
2025/04/09
en
00:18:08
no gods no managers
CX RIOT RADIO ·
2025/04/02
en
00:22:22
Don't Weaponize Data
CX RIOT RADIO ·
2025/03/26
en
00:17:20
Leaning Out Your Call Center
CX RIOT RADIO ·
2025/03/19
en
00:26:58
Coaching
CX RIOT RADIO ·
2025/03/12
en
00:25:41
Your Supervisors Need to be Fast, Too
CX RIOT RADIO ·
2025/03/05
en
00:21:01
We Need to Talk About Empathy Statements
CX RIOT RADIO ·
2025/02/26
en
00:25:23
Power Lists and Time Blocking
CX RIOT RADIO ·
2025/02/19
en
00:22:56
not everyone is going to figure it out at work
CX RIOT RADIO ·
2025/02/12
en
00:13:19
excellence is a choice
CX RIOT RADIO ·
2025/02/05
en
00:37:30
Why Remote Work is Good (or can be)
CX RIOT RADIO ·
2025/01/29
en
00:19:39
Strive For Excellence, NOT Perfection
CX RIOT RADIO ·
2025/01/08
en
00:04:06
HAPPY NEW YEAR I LOVE YOU
CX RIOT RADIO ·
2025/01/01
en
00:02:25
Merry Christmas From CX Riot Radio
CX RIOT RADIO ·
2024/12/25
en
00:18:04
THE TERROR OF THE DISENGAGED
CX RIOT RADIO ·
2024/12/18
en
00:20:02
Call Center Leadership
CX RIOT RADIO ·
2024/12/11
en
00:21:16
automating societal decay
CX RIOT RADIO ·
2024/12/04
en
00:20:24
brown friday
CX RIOT RADIO ·
2024/11/27
en
280 results

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