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PODCAST

Retail Unwrapped - from The Robin Report

The Robin Report

Welcome to Retail Unwrapped, a podcast from The Robin Report.Join Shelley E. Kohan as she shares insights and unpacks issues at the core of retail and consumer products. The conversations are lively and the opinions are honest.New episodes every Friday.

business management

All Episodes

24:10

EP 249: Why the Fed’s Policy Paralysis Threatens BTS...

Retail Unwrapped - from The Robin Report ·

2025/07/25

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! The Federal Reserve's policy paralysis is creating a perfect storm for retailers heading into the most critical selling season of the year. Inflation is still threatening, labor markets are more fragile than they appear, and tariff-driven price increases are hitting apparel and durables precisely when consumers need to make back-to-school and holiday purchases, Join Shelley and economist Daniel Al...

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35:03

EP 248: Stop Chasing Normal: Disruption Is Your...

Retail Unwrapped - from The Robin Report ·

2025/07/18

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! The retail apocalypse isn't coming—it's here, and survival depends on adaptation, not market dominance. Consumer behavior has fundamentally shifted beyond price sensitivity to a complex value equation encompassing convenience, curation, and experiential factors. Consumers have restructured how they engage with brands, migrating away from traditional retail stores toward a melding of physical retai...

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30:03

EP 247: Watch What Your Customers Do, Not Say

Retail Unwrapped - from The Robin Report ·

2025/07/11

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Do you know how to unlock the hidden opportunities in what your customers aren’t telling you? Traditional consumer research captures what customers say they want but misses the subconscious decisions driving 85 percent of purchasing behavior. Ethnographic research reveals the gap between stated preferences and actual shopping patterns identifying untapped revenue opportunities hiding in plain sigh...

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33:38

EP 246: The Retail Marketing Test: AI or Human?

Retail Unwrapped - from The Robin Report ·

2025/07/04

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Special Guest: Greg Licciardi, Vice President of Sponsorships and Partner Programs at the Association of National Advertisers; Adjunct Professor of Marketing at Fordham and Seton Hall Universities. AI may replace some marketing functions as a more precise, cost-efficient way to reach and retain customers. The challenge is to match AI’s efficiency with the fundamental human connections that ...

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25:51

EP 245: Wholesale Isn't Dead, It’s Revitalizing Growth

Retail Unwrapped - from The Robin Report ·

2025/06/27

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! The traditional wholesale model isn't dying—it's evolving into something far more strategic and profitable than many executives realize. The widespread belief that direct-to-consumer channels automatically deliver superior margins is a myth. Successful brands are leveraging sophisticated wholesale partnerships to achieve sustainable growth and profits. Join Shelley and Liza Amlani, Founder of Reta...

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24:32

EP 244: Market Chaos Demands New In-Store Retail...

Retail Unwrapped - from The Robin Report ·

2025/06/20

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Special Guest: Nikki Baird, VP of strategy and product at Aptos The retail landscape is facing unprecedented disruption as traditional profit centers collapse, and new opportunities emerge from the chaos. This isn't just another economic downturn—it's a fundamental shift where retailers must choose between playing defense with outdated tactics or seizing the moment with innovative tech strat...

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65:43

EP 243: Marketing Newsflash: Demographics Are So Over

Retail Unwrapped - from The Robin Report ·

2025/06/13

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Special Guests: Lisa Holland, Executive Head Enterprise Analytics at Albertsons Companies Dan Bonert, Senior Vice President of Retail Media, Merchandising Analytics and Collaborations at NIQ Wendy Liebman, CEO and Founder/Chief Shopper at WSL Strategic Retail Craig Dubitsky, Founder of Happy Coffee The retail apocalypse isn't coming from economic downturns; it's being driven by executives wh...

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30:26

EP 242: Trump Majeure Surprise: Tariffs Trigger...

Retail Unwrapped - from The Robin Report ·

2025/06/06

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Special Guest: Arick Wierson, Emmy-winning producer and TRR contributor The retail apocalypse isn't coming from Amazon or an economic recession—it's being manufactured in Washington through tariff policy that defies basic business logic. A comprehensive analysis of C-suite perspectives across small, medium, and large retailers reveals an industry caught between political conviction and econo...

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39:06

EP 241: Reeling from Tariff Whiplash

Retail Unwrapped - from The Robin Report ·

2025/05/30

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Special Guests: Sonja Chapman: Associate Professor in the Department of International Trade and Marketing at SUNY Fashion Institute of Technology Ken O’Brien: CEO and President of Gemini Shippers Group The shifting seas of trade policy is creating economic whiplash and ripple effects far beyond immediate cost implications, forcing strategic pivots that impact everything from production tim...

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42:50

EP 240: How to Bridge the Retail Tectonic Shift

Retail Unwrapped - from The Robin Report ·

2025/05/23

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Special Guest: Jan Kniffen, CEO of retail consultancy, J Rogers Kniffen Worldwide Today's retail industry faces unprecedented transformation driven by three major forces: tariff restructuring affecting global supply chains, AI implementation across all business functions, and evolving consumer behaviors that reject mediocrity. Industry expert Jan Kniffen, CEO of retail consultancy, J Rogers ...

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27:50

EP 239: The Tariff Storm: Navigating the Harsh...

Retail Unwrapped - from The Robin Report ·

2025/05/16

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Special Guest: Maytee Pereira, Managing Director in PwC’s US Customs and International Trade practice Regardless of the flipflops of the Trump administration’s trade policies, retailers are operating in the middle of a tariff war. When nations retaliate, executive strategies for tariff-driven disruption are thrown into chaos. Retailers face unprecedented challenges managing the transformatio...

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29:28

EP 238: Luxury in Flux: LVMH's American Gambit

Retail Unwrapped - from The Robin Report ·

2025/05/09

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Guest: Marie Driscoll, a retail analyst, consultant and TRR contributor The luxury market finds itself at a critical inflection point with industry titan LVMH serving as a perfect case study of resilience buffeted by volatility. As aspirational consumers pull back spending and economic uncertainty prevails, LVMH is making strategic pivots to redefine luxury's trajectory. The recent luxury boom is ...

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31:05

EP 237: How Chewy Is Reimagining Veterinary Care

Retail Unwrapped - from The Robin Report ·

2025/05/02

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Guest: Mita Malhotra, President of Chewy Health Pets are big business; 66% of U.S. households are pet parents. Chewy has been a pioneer in online pet care and is now transforming in-person veterinary care by seamlessly integrating ecommerce convenience with personalized clinical experiences. In fact, Chewy was named a 2024 Crave Retail Radical by The Robin Report. Their digital-first healthc...

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39:49

EP 236: How Forever Chemicals Are Reshaping Retail's...

Retail Unwrapped - from The Robin Report ·

2025/04/25

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Guests: Michelle Bellanca, CEO and co-founder of Claros Technologies Arick Wierson, Emmy Award-winning producer and TRR contributor The retail industry faces a transformative reckoning beyond tariffs and supply chain disruptions: PFAS chemicals. These "forever chemicals" are ubiquitous in everything from textiles and cosmetics to food packaging and electronics. What’s more, PFAS compounds ha...

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26:34

EP 235: How Flow Fashion Could Save Our Planet and...

Retail Unwrapped - from The Robin Report ·

2025/04/18

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Guests: Ann Cantrell, small business owner and FIT associate professor Liz Alessi, retail supply chain expert We’re celebrating Earth Day Week early! The fashion industry has an environmental crisis on its hands. It uses an astronomical number of resources (a single T-shirt requires 700 gallons of water to manufacture) contributing 10 percent of global carbon emissions. Fast fashion brands a...

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26:24

EP 234: Retail Media Redefines Customized Marketing

Retail Unwrapped - from The Robin Report ·

2025/04/11

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Special Guest: Dominick Miserandino, CEO of Retail Tech Media Nexus Consumer attention is the ultimate currency in today’s disruptive marketplace. Retailers are becoming publishers as a strategy to forge deeper connections with customers through authentic storytelling. Savvy retailers are leveraging first-party data with insights to create experiences that resonate on a personal level, upending th...

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28:54

EP 233: Store Closures and Lease Structures Are...

Retail Unwrapped - from The Robin Report ·

2025/04/04

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Guest: Stephanie Cegielski, VP of Research at ICSC The retail marketplace is in the throes of transformation. Despite the popular narrative of a retail apocalypse, commercial spaces are undergoing a renaissance. If developers and retailers are inventive and bold, store closures offer an opportunity for innovative reinvention. Today, vacancy rates hovering around just 4 percent; there's inten...

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30:49

EP 232: Urban Outfitters Masters Strategic Innovation

Retail Unwrapped - from The Robin Report ·

2025/03/28

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Guest: Sandy Stein, founder of Retail Speak, and TRR contributor What makes a retail brand resilient? It starts with visionary leadership that sees the business holistically balancing merchandising expertise and creativity with financial discipline. Urban Outfitter CEO and founder Richard Hayne has a merchant-first mentality and leads the organization with strategic pivots to align with changing c...

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32:31

EP 231: Hudson’s Bay's Downfall: Why Richard Baker...

Retail Unwrapped - from The Robin Report ·

2025/03/21

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Guest: Mark A. Cohen Former Director of Retail Studies at the Columbia Business School, and Former CEO Sears Canada. Hudson’s Bay, once Canada's proud retail institution, has descended into Chapter 11 restructuring. And the blunt truth is it’s not because of recent trade tensions as the company proclaimed, but rather from years of financial neglect, unpredictable customer experiences, and qu...

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27:40

EP 230: Rethinking Retail Marketing Leadership: AI...

Retail Unwrapped - from The Robin Report ·

2025/03/14

We'd love to have your feedback and ideas for future episodes of Retail Unwrapped. Just text us! Guest: Lindsey Scheftic, CMO, Owner and Founder, The CMO Sidekick Fractional CMOs with blue-chip experience are sources of enterprise-level talent accessible even to mid-market companies. Couple that resource with AI tools that are moving at the speed of light, these strategic co-pilots are separating marketing winners from losers. With the explosion of video channel fragmentation creating ...

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289 results

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