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PODCAST

Think Fast Talk Smart: Communication Techniques

Matt Abrahams, Think Fast Talk Smart

One of the most essential ingredients to success in business and life is effective communication. Join Matt Abrahams, best-selling author and Strategic Communication lecturer at Stanford Graduate School of Business, as he interviews experts to provide actionable insights that help you communicate with clarity, confidence, and impact. From handling impromptu questions to crafting compelling messages, Matt explores practical strategies for real-world communication challenges. Whether you’re

business careers

All Episodes

27:05

207. From Conflict to Connection: Having Crucial...

Think Fast Talk Smart: Communication Techniques ·

2025/06/03

How victim, villain, and helpless stories sabotage our most important conversations.The hardest conversations aren’t just about what you say to the other person. According to Joseph Grenny, critical conversations begin with the stories that you tell yourself.As a leading expert on business performance and communication, and a New York Times bestselling co-author of Crucial Conversations, Grenny explains that navigating high-stakes communication starts by examining the internal narratives we

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24:36

206. Crafting Narratives That Motivate: What’s Your...

Think Fast Talk Smart: Communication Techniques ·

2025/05/29

Great strategy starts with a question—and a story worth believing in.A good strategy isn’t just built—it’s told. For Martin Reeves, chairman of the BCG Henderson Institute and author of The Imagination Machine and Like: The Button That Changed the World, strategy and imagination are both deeply communicative processes, rooted in storytelling, curiosity, and the courage to reframe assumptions.“A strategy is really just a special kind of story,” Reeves explains. “It begins with the present

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41:05

205. Say What Sucks: Catalyzing Organizational Change...

Think Fast Talk Smart: Communication Techniques ·

2025/05/27

A live SXSW panel on how employee complaints illuminate the path to organizational innovation.Wrong question: How can AI revolutionize productivity in my organization?Right question: What do my employees hate most about their jobs?For the Portland Trail Blazers, a winning game plan for AI implementation didn’t begin with a tech-first approach — it began with a talk-first one. “The whole concept was to talk about pain points," explains David Long, VP of Digital Innovation, describing the

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29:06

204. Tough Talks: Turn Tension Into Trust

Think Fast Talk Smart: Communication Techniques ·

2025/05/20

How to have the conversations that are most difficult — and most important.Before you can have hard conversations with others, you need to have an honest conversation with yourself. That's the counterintuitive advice from Sheila Heen, who says our own internal narratives often derail our attempts at negotiation and conflict resolution."The first negotiation is actually a negotiation I have with myself about my own story," explains Heen, a Harvard Law School lecturer and co-author of

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16:19

203. No Script, No Problem: Final Secrets to Speaking...

Think Fast Talk Smart: Communication Techniques ·

2025/05/15

Stay sharp, sound confident, and speak with impact — even when you're put on the spot.Communicating clearly is challenging enough when there’s time to prepare. But in most situations — whether in meetings, casual conversations, or high-stakes moments — we rarely have the luxury of scripting our words. We must think and speak in real time.Spontaneous communication is a daily challenge, yet few of us receive formal training in how to handle it with poise and confidence. So how can we stay

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23:50

202. Own Your Brand: How to Communicate with Presence...

Think Fast Talk Smart: Communication Techniques ·

2025/05/13

The power of creating the reputation you want to have.Whether you know it or not, you have a brand. What that brand is, says Lorraine Lee, doesn’t happen by accident. “You can either form and create it, or you can let people define it for you.”A teacher, content creator, speaker, and author of Unforgettable Presence: Get Seen, Gain Influence and Catapult Your Career, Lee helps people improve their communication presence and define their personal and professional brands. “Your brand is

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27:14

201. Ballpark to the Boardroom: How Alex Rodriguez...

Think Fast Talk Smart: Communication Techniques ·

2025/05/06

Alex Rodriguez shares why in sports and business, striking out is just a part of the game.From the baseball field to the boardroom, great communication is critical for success. But as Alex Rodriguez knows, we don’t always hit it out of the park. For this sports superstar turned entrepreneur, striking out is never the end of the story.“I'm fifth all-time in the history of strikeouts,” says Rodriguez. “That means there's only four people in the history of mankind that have failed more than

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43:55

200. Four Keys for Focused Communication: Live...

Think Fast Talk Smart: Communication Techniques ·

2025/04/29

This live Q&A with host Matt Abrahams celebrates 200 episodes of Think Fast, Talk Smart.In an age of endless content and information, how do we ensure our communication cuts through the noise? Across 200 episodes of Think Fast, Talk Smart, host Matt Abrahams has discovered four essential ingredients that help messages rise above the chatter: concision, relevance, accessibility, and precision.“Attention is our most precious commodity in the world today, and we need to make sure that we

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22:45

199. Blunder Pressure: Mastering In-the-Moment...

Think Fast Talk Smart: Communication Techniques ·

2025/04/22

This three-part miniseries is all about keeping your cool when speaking on the spot.Communicating effectively can be challenging enough, even with plenty of time to prepare what we want to say. But for most of our communication, there’s no time to plan, practice, or perfect — we have to respond in the moment.Spontaneous communication is a part of our everyday lives, but few of us have been trained to handle these impromptu situations with confidence. What does it take to flow, not freeze,

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25:02

198. Pause and Effect: Mastering In-the-Moment...

Think Fast Talk Smart: Communication Techniques ·

2025/04/17

This three-part miniseries is all about keeping your cool when speaking on the spot.Communicating effectively can be challenging enough, even with plenty of time to prepare what we want to say. But for most of our communication, there’s no time to plan, practice, or perfect — we have to respond in the moment.Spontaneous communication is a part of our everyday lives, but few of us have been trained to handle these impromptu situations with confidence. What does it take to flow, not freeze,

en

25:12

197. Prep or Perish: Mastering In-the-Moment...

Think Fast Talk Smart: Communication Techniques ·

2025/04/15

This three-part miniseries is all about keeping your cool when speaking on the spot.Communicating effectively can be challenging enough, even with plenty of time to prepare what we want to say. But for most of our communication, there’s no time to plan, practice, or perfect — we have to respond in the moment.Spontaneous communication is a part of our everyday lives, but few of us have been trained to handle these impromptu situations with confidence. What does it take to flow, not freeze,

en

22:30

196. Ditch the Dictionary: Communicate Confidently...

Think Fast Talk Smart: Communication Techniques ·

2025/04/08

Communication isn’t about perfect word choice, it’s about connecting with others.For native speakers and language learners alike, communicating comes with all kinds of challenges. But no matter how much we stumble over our words, Lindsay McMahon says communication isn’t about perfection — it’s about connection.The CEO and founder of All Ears English and host of the All Ears English podcast, McMahon is on a mission to help non-native English speakers around the world hone their ability to

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13:15

195. Q&A on Conflict, Confidence, and Connection:...

Think Fast Talk Smart: Communication Techniques ·

2025/04/03

Stanford experts answer live questions on leadership, authenticity, and communication.What happens when four top Stanford thinkers take live questions from a room full of leaders? In Part 2 of this special Think Fast, Talk Smart series from the Stanford LEAD Me2We Conference, Matt Abrahams and his panel of expert GSB faculty—Allison Kluger, Naomi Bagdonas, Christian Wheeler, and Nir Halevy—answer questions from a live audience. They cover real-world challenges around leadership,

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32:17

194. Live Lessons in Levity and Leadership: Me2We...

Think Fast Talk Smart: Communication Techniques ·

2025/04/01

Effective leadership begins with the way you communicate.Leading with impact isn’t about speaking louder—it’s about communicating in ways that resonate with what people already value. In Part 1 of this special two-part series from the Stanford LEAD Me2We Conference, Matt Abrahams brings together four expert GSB faculty—Allison Kluger, Nir Halevy, Christian Wheeler, and Naomi Bagdonas—to explore how to lead and communicate with intention. They share how authenticity builds trust, why

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12:40

193. Conquer questions: ADDing Value To Your Answers

Think Fast Talk Smart: Communication Techniques ·

2025/03/25

Turn Q&A from nerve-wracking to confidence-boosting with strategies for clear, controlled answers.A great presentation doesn’t end with the final slide—it continues through the Q&A, where real engagement happens. Yet, for many speakers, this is the most nerve-wracking part. In this episode, Matt Abrahams explores why Q&A can feel intimidating and how shifting your mindset can turn it into an opportunity rather than a challenge. Drawing from his book, Speaking Up Without Freaking

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10:45

192. Quick Thinks: How to Supersize Your Stories

Think Fast Talk Smart: Communication Techniques ·

2025/03/20

How to craft compelling stories that captivate, inspire, and make an impact.Great storytelling isn't just about telling tales—it’s about crafting experiences that captivate, inspire, and drive change. In this special Quick Thinks bonus episode of Think Fast, Talk Smart, Matt Abrahams welcomes bestselling author Dan Heath for a masterclass on the power of stories.Dan breaks down the elements of an impactful story, sharing a case study from his book Reset, outlining how to find compelling

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23:16

191. Memorable Messages: Choose Words That Capture...

Think Fast Talk Smart: Communication Techniques ·

2025/03/18

How to craft communication that your audience will remember.Why do some messages stick, while others go in one ear and out the other? When it comes to crafting memorable communication, Ada Aka says not all verbiage is created equal. “Certain words are intrinsically more memorable than others,” says Aka, an assistant professor of marketing at Stanford Graduate School of Business. In her research of consumer behavior and decision-making, she’s uncovered how language shapes not just our

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25:32

190. Motivation Matters: How to Leverage What People...

Think Fast Talk Smart: Communication Techniques ·

2025/03/11

How to turn latent motivation into fuel for change.If you want to be a changemaker, you’ll have to convince others to join your cause. But according to Dan Heath, persuading your audience isn’t about creating new motivation — it’s about leveraging the motivation that’s already there.“The most important fuel for any change effort is motivation,” says Heath, the number-one New York Times bestselling author of Reset: How to Change What's Not Working. Instead of struggling to persuade people to

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21:09

189. Numbers Need Narrative: Use Data to Influence...

Think Fast Talk Smart: Communication Techniques ·

2025/03/04

Why numbers are only as compelling as the narratives we attach to them.Facts and figures can be your friend, but before you load your presentation full of data, Miro Kazakoff has a word of caution: “Data’s objective, but people are not.”You might think that your data speaks for itself, but Kazakoff says numbers need a narrative. A senior lecturer at MIT Sloan School of Management and author of Persuading with Data: A Guide to Designing, Delivering, and Defending Your Data, he says the key

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24:48

188. Mind Reading 101: To Know What Your Audience...

Think Fast Talk Smart: Communication Techniques ·

2025/02/25

How to really know what your audience is thinking.To be a great communicator, you have to get out of your own head. But that’s not all, says Matt Lieberman. According to him, you also have to get into the head of someone else.“Mind-reading is this remarkable ability that humans have,” explains Lieberman, a professor of psychology, director of UCLA’s Social Cognitive Neuroscience Lab, and author of Social: Why Our Brains Are Wired to Connect. But even as we engage in perspective-taking,

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252 results

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