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PODCAST

Confessions of a Cleaning Business Owner

Domestic Cleaning Business Network

How to run a cleaning business, secrets of the cleaning industry and what really goes on behind the scenes. Louise and Diane chat about hot topics, they share their experiences of learning to clean and navigate the highs and lows of running a cleaning business.

business

All Episodes

39:49

Can I change my business to the agency model?

Confessions of a Cleaning Business Owner ·

2025/02/19

Struggling to decide between the agency model and the fully managed model for your cleaning business? In this episode, we break down both approaches, helping you understand which one aligns best with your goals.You'll discover: ✅ The key differences between the agency and fully managed models ✅ The pros and cons of each, including cost-effectiveness, VAT advantages, and quality control challenges ✅ How technology can streamline operations and improve efficiency ✅ The impact of market changes on

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18:47

Will it get easier to recruit in 2025

Confessions of a Cleaning Business Owner ·

2025/02/12

In this insightful episode, Diane sits down with industry expert Louise Trehearn to discuss the evolving recruitment landscape in the cleaning industry as of January 2025. They delve into the challenges business owners face amidst rising employer national insurance costs, new employment laws, and shifting economic conditions.Discover how these changes are impacting hiring strategies, why flexibility in work is becoming more crucial than ever, and how the agency model might reshape the industry

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34:27

Being undercut on price in your local area

Confessions of a Cleaning Business Owner ·

2025/02/05

Are you feeling the squeeze from competitors slashing prices in your neighborhood? In this eye-opening episode of Confessions of a Cleaning Business Owner, we tackle the challenge head-on. Join industry experts Louise Trehearn and Diane Greenwood as they unpacks strategies to overcome price undercutting and highlights how to differentiate your cleaning business through superior service, added value, and smart marketing. Whether you're competing with bargain hunters or looking to reposition your

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22:01

Finding your first customer when starting a cleaning...

Confessions of a Cleaning Business Owner ·

2025/01/29

🚀 Confessions of a Cleaning Business Owner 🎙️Struggling to find your first customers in the cleaning business? In this episode, Louise and Diane break down proven marketing strategies to help you get started. From Facebook groups and Nextdoor to leafleting and networking, they share practical tips to build trust, make connections, and grow your client base. 🔥 Key Takeaways: ✅ Leverage Facebook & Nextdoor for local reach ✅ Build strong relationships through networking ✅ Use leaflets &

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28:12

Commonly Asked Questions

Confessions of a Cleaning Business Owner ·

2025/01/22

🎙 Navigating Common Challenges in the Cleaning BusinessIn this episode of Confessions of a Cleaning Business Owner, Louise and Diane answer pressing questions from cleaning business owners. They delve into managing travel time between clients, navigating self-employment and subcontracting, implementing effective pricing strategies, handling employee absences, and understanding insurance and maternity leave considerations in the cleaning industry. Whether you're struggling to set the right price,

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37:19

Dreaming big and planning smart

Confessions of a Cleaning Business Owner ·

2025/01/15

🎙 Dream Big, Plan Smart: A Business Owner's GuideIn this inspiring episode of Confessions of a Cleaning Business Owner, Louise and Diane dive into the art of combining ambition with practicality. From the power of 90-day planning to the importance of reflecting on past challenges, they share actionable strategies for cleaning business owners and entrepreneurs looking to make 2025 their best year yet. Discover how to set realistic goals, find joy in the journey, and use social media as a learning

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35:22

Aldi vs. Waitrose: A Pricing Perspective

Confessions of a Cleaning Business Owner ·

2025/01/08

Summary In this conversation, Louise and Diane discuss the pricing strategies of cleaning businesses by comparing the supermarket chains Aldi and Waitrose. They emphasise the importance of understanding your target market and how pricing can reflect the quality of service provided. The discussion also touches on marketing strategies, the significance of customer experience, and the implications of choosing a business model that aligns with personal values and lifestyle

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37:10

Get ready for employment law changes in April

Confessions of a Cleaning Business Owner ·

2024/12/31

In this episode, Louise and Diane discuss the upcoming changes to employment laws set to take effect in April 2025. They explore various aspects of these changes, including eliminating unfair dismissal from day one, introducing the Fair Work Agency to enforce employee rights, and the implications of zero-hour contracts. The conversation also covers flexible working requirements, sick pay regulations, and the responsibilities of employers regarding harassment and maternity leave. The hosts emphasise

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01:02:35

Business is a game - How to win

Confessions of a Cleaning Business Owner ·

2024/12/26

In this episode of Confessions of a Cleaning Business Owner, Diane and Louise dive into the fascinating world of business strategy through the lens of game theory. They explore the concept of treating business as a game, where mindset, trust, and resilience are the keys to success.From navigating ethical dilemmas to crafting dynamic pricing strategies, this episode unpacks the complex challenges faced by cleaning business owners. Diane and Louise discuss the importance of building trust with

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30:32

Domestic Cleaning industry awards review

Confessions of a Cleaning Business Owner ·

2024/12/20

In this episode of Confessions of a Cleaning Business Owner, Louise and Diane dive into the highlights and lessons from the recent Domestic Cleaning Business Industry Awards. They explore the journey of transitioning the awards from online to in-person events, emphasizing the power of community support in making such initiatives a success.The discussion sheds light on the strategic value of participating in industry awards, offering tips on how to craft compelling applications and why nominating

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36:27

Taking cleaning from a hobby to a business

Confessions of a Cleaning Business Owner ·

2024/12/04

In this episode of Confessions of a Cleaning Business Owner, Louise and Diane explore the transition from cleaning as a hobby to a professional business. They discuss the challenges and realities of running a cleaning business, including client expectations, the physical toll of cleaning, and the importance of valuing one's skills. The conversation emphasizes the need for professional products, the joy of cleaning, and strategies for building a sustainable business while maintaining a work-life

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21:14

Why December is the worst month of the year for...

Confessions of a Cleaning Business Owner ·

2024/11/27

🎙️ New Episode Alert: Why Diane Hates December! 🎙️In this festive-but-frustrating episode of Confessions of a Cleaning Business Owner, Louise and Diane dive into why December can feel more bah humbug than holly jolly for cleaning business owners. From the financial headache of holiday pay to the seemingly impossible task of recruitment during the holiday season, they break down why this time of year is a perfect storm for stress. (Spoiler: not all industries struggle—some are downright

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20:26

Why your staff training is failing

Confessions of a Cleaning Business Owner ·

2024/11/20

In this episode of Confessions of a Cleaning Business Owner, Louise Trehearn and Diane Greenwood discuss the common pitfalls in staff training within cleaning businesses. They explore why training often fails, emphasizing the importance of structured training, practical techniques, and creating a positive learning environment. The conversation highlights the need for business owners to invest time and money in training to ensure long-term success and quality service delivery. They also provide

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28:34

Training CoSHH in a real domestic Setting

Confessions of a Cleaning Business Owner ·

2024/11/14

In this episode of Confessions of a Cleaning Business Owner, Louise Trehearn and Diane Greenwood delve into the importance of COSHH training in the domestic cleaning sector. They discuss the integration of COSHH principles into practical training, emphasizing the need for understanding safety data sheets, risk assessments, and the real-world application of cleaning techniques. The conversation highlights the dangers of mixing chemicals, the significance of dwell time, and the necessity of informed

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49:09

Interview with MBT about starting a business and...

Confessions of a Cleaning Business Owner ·

2024/11/06

In this episode of Confessions of a Cleaning Business Owner, Diane chats with Keith and Bex from MBT Property Management about their journey into the cleaning business. They discuss their backgrounds, the challenges they faced in starting and growing their business, and the importance of pricing and outsourcing. Bex shares her initial reluctance towards cleaning, while Keith reflects on his diverse work history. Together, they highlight the evolution of their business and the strategies they

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30:05

Training your cleaning team

Confessions of a Cleaning Business Owner ·

2024/10/30

In this episode of 'Confessions of a Cleaning Business Owner', Louise discusses the critical importance of training staff in the domestic cleaning industry. She highlights the costs associated with inadequate training and the challenges of traditional training methods. Louise emphasizes the need for structured training programs, effective techniques, and the importance of assessing and empowering cleaners. The conversation also touches on innovative training environments and the long-term benefits

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26:08

Are you stuck in a busy trap?

Confessions of a Cleaning Business Owner ·

2024/10/23

In this episode of Confessions of a Cleaning Business Owner, Louise and Diane discuss the challenges faced by busy entrepreneurs, particularly in the cleaning industry. They explore the balance between work and personal life, the pitfalls of hustle culture, and the importance of setting boundaries. They emphasise the need for business owners to evaluate their pricing strategies and the impact of survival pricing on their overall success. The conversation also touches on the significance of personal

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26:50

Creating your own cleaning products

Confessions of a Cleaning Business Owner ·

2024/10/16

In this episode of 'Confessions of a Cleaning Business Owner', Louise and Diane discuss the viability of making your own cleaning products, particularly in a professional cleaning context. They explore the health and safety regulations that apply to professional cleaners, the risks associated with homemade cleaning solutions, and the importance of consumer trust in cleaning products. The conversation also delves into the regulatory landscape for cleaning products, emphasising the need for proper

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35:54

Cleaning Safely including PPE and infection control

Confessions of a Cleaning Business Owner ·

2024/10/09

In this conversation, Louise and Diane discuss essential practices for cleaning safely, focusing on personal protective equipment (PPE), particularly gloves, and the importance of understanding their types and uses. They delve into the significance of colour coding in cleaning, waste management regulations, and the differences between professional and supermarket cleaning chemicals. The discussion also highlights the shift towards eco-friendly products and the importance of using appropriate masks

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21:32

Should I make a cup of tea for my cleaner?

Confessions of a Cleaning Business Owner ·

2024/10/02

In this episode of 'Confessions of a Cleaning Business Owner', Louise and Diane discuss essential tips for clients to enhance their cleaning experience. They cover topics such as the importance of tidying up before cleaners arrive, realistic expectations regarding cleaning time, effective communication, and the significance of tipping during the holiday season. The conversation also touches on managing pets, the etiquette of offering drinks, and the need for clear access to homes. Ultimately, the

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173 results

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