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PODCAST

What Works

Work is central to the human experience. It helps us shape our identities, care for those we love, and contribute to our communities. Work can be a source of power and a catalyst for change. Unfortunately, that"s not how most of us experience work—even those who work for themselves. Our labor and creative spirit are used to enrich others and maintain the status quo. It"s time for an intervention. What Works is a show about rethinking work, business, and leadership for the 21st-century economy. Host

business entrepreneurship

All Episodes

29:52

EP 481: Preservation in the Post-Information Age with...

What Works ·

2024/10/25

Stop me if you've heard this before: we're overloaded and overwhelmed by information. There's more content than you could ever hope to consume. More scientific theories, philosophical concepts, and art forms than you could ever hope to engage with.Enter personal knowledge management (PKM). It's a modern term for an ancient practice—how one collects, preserves, and utilizes knowledge worth remembering. In this episode, I speak with Sari Azout, the founder of Sublime, an app for personal

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20:32

EP 480: Exceedingly Complex Systems

What Works ·

2024/10/17

In management cybernetics, there are 3 types of systems: simple, complex, and exceedingly complex. The systems we pay the most attention tend to be, you guessed it, exceedingly complex. In this episode, I explore what that means for how we do our work and run our businesses—and what happens when we forget that people are exceedingly complex systems, too.Footnotes:Cyberboss by Craig GentThinking In Systems: A Primer by Donella MeadowsEmergent Strategy by adrienne maree brown"Practicing the

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17:50

EP 479: A Theory of Resourcefulness

What Works ·

2024/10/10

You've probably heard of a scarcity mindset. Maybe you've even been accused of having one! In this short, I explore the false binary of scarcity and abundance mindsets to propose a third way: resourcefulness.Footnotes:"Thought-terminating cliché" on WikipediaAdam Tooze on The Ezra Klein ShowInformation on the US tax gap"Breaking boundaries to creatively generate value" in The Journal of Business VenturingBraiding Sweetgrass by Robin Wall KimmererThis is a significant revision of a piece

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23:50

EP 478: Data Never Speak For Themselves

What Works ·

2024/09/26

We're constantly bombarded by data. And it's easy to think that with the right clues, we could answer the ultimate questions of life, the universe, and everything.But data aren't facts. They're not a secret code. Data are media—they mediate our interactions with the world around us. To make them useful and meaningful, we need a critical framework for working with data as media. That's what I've got for you today—a deep dive on how predictability, relevance, and actionability can help us see

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28:17

EP 477: Here's a tip

What Works ·

2024/09/20

Today's episode is about tips. As in gratuity. Wait, wait, wait! Where are you going?I know, you probably don't receive tips for your work. Maybe you don't live in the US, and you're thinking, 'What is this American BS about tips?'Well, when I first heard about Trump's (and then Harris's) proposal to eliminate federal taxes of tipped income, my brain went a hundred different places: how many people would it impact, how much savings are we talking about, what will this do to the

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18:09

EP 476: Cult Value

What Works ·

2024/09/12

If a chatbot writes your novel, did you really complete NaNoWriMo?Two niche internet panics caught my eye over the last couple of weeks: a bungled AI policy by the organization that promotes National Novel Writing Month and a viral story about people hiring Strava surrogates to run for them so they can claim the kudos. And those two stories got me thinking about the ways that we delegate away the intrinsic value of other activities.So with the help of a 1935 essay by Walter Benjamin, let's

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7:24

EP 475: Values aren't chains; they are wings

What Works ·

2024/08/22

Inspired by the current vibe shift, I'm interrupting my rebroadcast of the Self-Help, LLC series with an interlude about values—personal values, business values, American values, even Christian values. And it's about what is so often misunderstood about values. Values aren't chains; they are wings. ★ Support this podcast ★

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39:41

What Does Power Sound Like?

What Works ·

2024/08/15

This is the 6th installment in the Self-Help, LLC series, which originally ran in October 2022. Today's episode has been revised and re-engineered!We form an impression of our voices early in life. While it might shift some as we age, those impressions tend to stick with us. For many of us, what we learn about our voices is how they don’t quite measure up to the ideal: too high, too low, too soft, too loud, too this, too that. This is especially true for women, queer people, transgender

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38:50

The Spectacle of Influence(rs) with Sara Petersen

What Works ·

2024/08/08

How influencers, well, influence the way we see the world, our work, our families, and ourselves? And how does the spectacle we immerse ourselves in daily contribute to our perfectionism, anxiety, or fear? In the fifth installment of Self-Help, LLC, I talk about all that and more with Sara Petersen. This is an edited version of an episode that originally ran in October 2022.There’s an influencer for every thing these days. Camping equipment? Sure. Nutritional supplements? You bet

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31:05

What's Your Type? with Steph Barron Hall

What Works ·

2024/08/01

This is the 4th part of my series Self-Help, LLC, which I'm replaying over the summer! Enjoy!If your Instagram feed or Explore page looks anything like mine, then you likely see a preponderance of posts about personality types, conditions, or other self-knowledge. We’re hooked on learning about ourselves! And perhaps even more hooked on sharing what we’ve learned—which means that the Instagram algorithm (as well as TikTok’s and Pinterest’s algorithms) has learned to love this kind of

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27:56

The Paradox of Self-Help Expertise with Patrick Sheehan

What Works ·

2024/07/25

This is an updated version of the 3rd installment in my series Self-Help, LLC, from 2022. Enjoy!Our quest for self-improvement requires us to decide who (or what) to trust with our time, energy, and money. What book do you decide to read next? Which coach do you hire? What accounts do you follow? Our consumer choices seem endless—so finding someone or something to put your trust in might feel like an Olympic feat.On the flip side, as business owners or independent workers whether explicitly

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36:18

"She Looks Like an Instagram" Or, How Empowerment...

What Works ·

2024/07/18

I’m continuing my rebroadcast of a series I did a couple of years ago called Self-Help, LLC, and asked the question, "Are we all in the self-help business now?" Today’s episode is all about the aesthetics of self-help and what my guest Kelly Diels has dubbed the female lifestyle empowerment brand. If you’ve ever fussed with your hair or outfit before taking a selfie or sought out the perfect Instagram-worthy spot on vacation, this episode is for you. And if you haven’t? Well, hopefully,

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32:12

How Advice Culture Makes Us Winners (And Losers)

What Works ·

2024/07/11

This is Part 1 of a series from 2022 called Self-Help, LLC. This summer, I’ll be republishing this series as I work on new essays and episodes. There’s a good chance this series is new to you, and if its previous reception is any indication, I think you’ll love it! If you listened to it the first time through, I’d love to know how it hits differently today. ***It’s hard to escape the language and politics of self-help today. Whether you’re browsing your LinkedIn, Instagram, or even TikTok

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34:37

EP 474: Making Non-Obvious Choices at Work with...

What Works ·

2024/06/13

For justice-minded people, navigating the world of work in the 21st-century economy can feel... impossible. A real no-win scenario. There's a constant tension between what's good for the communities we inhabit and what's good (and necessary) for us as individuals. But it's in this tension that we find a "margin of maneuverability"—a source of hope, possibility, and creativity.That's the theme of a new book called The Myth of Making It by Samhita Mukhopadhyay, a feminist writer and editor,

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28:10

EP 473: Unpacking Attention Fetishism with Jess Shane

What Works ·

2024/05/23

Our podcast feeds and streaming services are full of real stories of real people. And not all of those stories feel... true. I mean, even if the facts are accurate, the way something is edited, packaged, and marketed can dramatically alter a story's impact.Artist and audio producer Jess Shane wanted to create a project that would expose some of the problematic elements of this booming (and highly profitable) industry. The result is a podcast series for Radiotopia Presents called Shocking,

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15:39

EP 472: Speculative Investing Made Personal

What Works ·

2024/05/16

Okay, this isn't really an episode about speculative investing. Well, it is. But I'm not talking about crypto or meme stocks. I'm talking about the challenges of living and working as a speculative investment.Today's episode is a brief reflection on self-speculation, the "anticipatory, speculative self," and why the second person is so ubiquitous on social media. Footnotes:"Verified: Self-presentation, identity management, and selfhood in the age of big data" by Alison Hearn in

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32:26

EP 471: The Many Hats of Leigh Stein

What Works ·

2024/05/02

What would happen if you archived all of your Instagram content, announced that you had taken a job at a fictional wellness company, and then got fired for disclosing your experience with company-mandated colonic hydrotherapy? Well, Leigh Stein did exactly that.Leigh wears many hats—novelist, poet, cultural critic, book coach, publishing expert. And when she realized that she wasn't wearing the hat she wanted to wear on Instagram, she decided to have some fun with a satirical performance

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21:22

EP 470: Rethinking Creativity—A Cautionary Tale

What Works ·

2024/04/25

Good luck going anywhere today without running into a message about creativity.I was going to say, "anywhere online," but really, it's just about anywhere. We get creative in the kitchen. Creative in our workouts. Creative in bed. And of course, creative at work. Creativity is somewhat of a "cult object," as Samuel Franklin put it in his cultural history of creativity.Today, I want to get uncomfortably close to that cult object and ask, "What is our fascination with creativity hiding?" So

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9:54

NEW: World-Building for Business Owners

What Works ·

2024/04/19

I'm teaching a new workshop on May 15 & 16, 2024! It's called World-Building for Business Owners, and it's based on a process I've been honing for more than a decade. I'll help you apply creative, even playful thinking to your business strategy—and help you create an internally consistent business that causes fewer headaches, meets your needs more efficiently, plays to your strengths, and creates satisfying work.Click here for all the details or go to explorewhatworks.com/world ★

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34:40

EP 469: Building Solidarity in the Creator Economy...

What Works ·

2024/04/18

"How do I want to live?" Philosopher Rahel Jaeggi says this question is bound up in the concept of alienation. Our disconnection and dissatisfaction keep us from answering that question—but they also keep us from asking it in the first place.So in this episode, Kate, Charlie, and I ask that question—and five more. We examine how work in the creator economy can reinforce competition and individualism when what we really need is solidarity and collective action. If you're curious what you can

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