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PODCAST

The Retail Podcast (Video Feed)

The Retail Podcast

Welcome to The Retail Podcast, the must-listen podcast for retail professionals and enthusiasts seeking to unlock the secrets of retail success. Whether you’re a store owner, manager, or a retail entrepreneur, this podcast is designed to help you stay ahead of the game in this fast-paced industry. Our Retail Podcast podcast brings you the latest retail trends, emerging technologies, and best practices in customer experience, e-commerce, and omni-channel retailing. Our team of industry insiders

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All Episodes

15:01

Magnum Ice‑Cream Trend, Primark Home, Retail...

The Retail Podcast (Video Feed) ·

2025/08/01

Episode at a glance 0:00 Intro – Alex & Simone set the scene 1:21 Magnum’s affordable luxury play 5:11 Smaller, faster, more targeted UK store formats 8:12 Cybersecurity breaches erode consumer trust 11:13 Omnichannel fulfilment: John Lewis × Uber Eats & B&Q marketplace C&C 12:41 Culture collabs: Buzz Social app and community‑first retail 14:23 Wrap‑up & next week’s teaser Key takeaways Affordable luxury wins Gen‑Z wallets. Magnum positions a £1.50 treat as a lifestyle

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18:13

Is Email Dead? Debunking the Myth with Ben Jackson,...

The Retail Podcast (Video Feed) ·

2025/07/29

Ben Jackson of Klaviyo explains why email still outperforms, how regional channel preferences are shifting (Germany loves WhatsApp, Nordics swear by SMS), and where AI genuinely moves the needle for retail CMOs drowning in data. Host Alex digs into practical roadblocks—from siloed martech stacks to missing content workflows—and how Klaviyo’s new Customer Hub and AI agent aim to solve them.Timestamp Chapter title 00:00 Intro & why email still matters 00:27 Conferences,

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18:01

Ulta Beauty’s UK Launch, Target’s Back-to-School,...

The Retail Podcast (Video Feed) ·

2025/07/25

Ulta Beauty enters the UK, Target goes big on back-to-school, AI hits a trust challenge, cannabis beverages gain ground, and Walmart eyes tween fashion. Alex Rezvan and Jill Dvorak (SVP of Content, NRF) decode five major trends reshaping retail in America:Ulta Beauty’s Global Move: Expanding internationally with 83 new stores in the UK. ⁠🔗 Ulta’s Announcement⁠ Target’s Back-to-School Strategy: Huge discounts, cross-category deals, and personalized offerings. ⁠🔗 Target Press Release⁠ Retail

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15:49

Circular Fashion, Topshop’s Comeback & Currys’ AI: 5...

The Retail Podcast (Video Feed) ·

2025/07/25

Nostalgia meets innovation from swaps to smart service. Resale is mainstream, loyalty looks like an airline, and Topshop is back. In this Five Things Friday – UK Edition, Alex Rezvan and Simone Oloman break down five signals every retailer should track right now: RIXO Pre‑Loved – How a premium label keeps inventory (and spend) inside its own ecosystem. Community Clothes Swaps – Loanhood & Islington Council prove circular fashion can scale locally. Topshop × Cara Delevingne – Millennial

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21:28

Retail Crime Surge, Marketplace Power, and APAC’s...

The Retail Podcast (Video Feed) ·

2025/07/24

From safe rooms to social commerce, we unpack what’s shaping the APAC retail landscape now.Recorded live during Australia’s largest retail conference, this episode of Five Things Friday – APAC Edition dives into two polarizing forces in retail: rising crime rates and retail media growth. Co-host Laura, chair of the Online Retailer Conference, joins Alex to dissect what’s making headlines—and what’s shifting power—in the Asia-Pacific market. Key Topics: 📉 66% YoY growth in weapons-related

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06:41

Why Twilio Says Personalization Is Broken | NRF APAC...

The Retail Podcast (Video Feed) ·

2025/07/22

Live from NRF APAC, The Retail Podcast brings you exclusive access to Twilio’s 2025 State of Customer Engagement Report. This isn’t theory—it’s what leading global brands are actually doing on the ground.We unpack: Why 82% of brands think they personalize well—but only 16% of customers agree How AI is redefining CX across channels What customer data unification looks like in diverse APAC markets Why privacy and consent are the new battlegrounds for loyalty And what brands can do today to

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12:45

Five Things Friday EU: Carrefour AI Accelerator,...

The Retail Podcast (Video Feed) ·

2025/07/18

Join Alex Rezvan and Alexandra Boisson for another engaging Five Things Friday EU edition. This week, we explore:Carrefour’s innovative "Store Me Up" startup accelerator, aiming to redefine in-store AI experiences. Pinterest’s AI-driven partnership with La Redoute, creating a seamless transition from inspiration to purchase. Insights from Germany highlighting rising retail theft, reduced reporting rates, and increased security investments. French heritage brand Kiabi’s ambitious RFID

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13:50

Five Things Friday UK: Topshop’s Return, John Lewis...

The Retail Podcast (Video Feed) ·

2025/07/18

On this week’s Five Things Friday UK, Alex Rezvan and Simone Oloman dissect the most impactful developments shaping retail: Topshop’s major comeback, Studio Seven’s London pop-up, the escalating rivalry between John Lewis and M&S, Eco by Sonia’s debut in the UK, and the burgeoning market for non-alcoholic beer highlighted by Baro Brewing at Wimbledon.Highlights include: The challenge of reinventing nostalgia for today’s shoppers. Pop-ups as powerful tools for brand discovery. Strategies

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17:02

Five Things Friday: Consumer Mobility, Asian Loyalty...

The Retail Podcast (Video Feed) ·

2025/07/17

Ryf Quail returns energized from New Zealand to join Alex Rezvan in dissecting fascinating retail shifts across APAC. They delve into consumer mobility, the impact of currency fluctuations on shopping behaviors, the evolution of rational brand loyalty programs, and emerging quick-commerce opportunities, including rapid jewellery delivery in India. Plus, a deep dive into how Korean brands Musinsa and Coupang are reshaping regional retail dynamics amid China’s efforts to boost domestic

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27:40

Shopify’s CRO on Scaling Simplicity: Bobby Morrison...

The Retail Podcast (Video Feed) ·

2025/07/15

Guest: Bobby Morrison — Chief Revenue Officer, Shopify Host: Alex, Founder of The Retail Podcast & RetailNews.AI Shopify CRO Bobby Morrison explains why making the complex simple—at Black‑Friday scale—beats piling complexity onto merchants. We unpack AI‑powered search, Sidekick, the rise of wholesale & retail POS on Shopify, and the partner ecosystem that’s moving 42 brands to the platform for every one leaving. What we cover - 00:00 Complexity vs. simplicity: 10 trn data queries,

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24:54

Stanley 1913: Reinventing Hydration & Heritage Brands...

The Retail Podcast (Video Feed) ·

2025/07/15

Join Alex as he interviews Kate Ridley, Chief Brand Officer at Stanley 1913, exploring the brand’s remarkable evolution from a traditional heritage company to an innovative hydration industry leader. Kate shares powerful insights on maintaining authenticity through strategic partnerships, harnessing cultural trends, and prioritizing sustainability. Essential listening for anyone interested in brand strategy, consumer trends, sustainability, and the secrets behind long-term brand relevance. Key

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14:54

Five Things Friday USA #1: Glossier’s TikTok Move,...

The Retail Podcast (Video Feed) ·

2025/07/11

Alex & Jill Dvorak unpack key US retail stories: Glossier on TikTok, Adidas’ Superstar comeback, NRF Back-to-School data & Prime Day showdown.⏩ Jump straight into it: 00:00 Welcome & Intro to Jill Dvorak (NRF) 00:47 Glossier’s Big TikTok Move 03:17 Adidas Superstar Relaunch (Missy Elliott & Samuel L. Jackson) 05:15 Cannes Lions: Creators vs Agencies (Walmart Connect & more) 07:54 NRF’s Back-to-School Insights (Shopping Trends & Spending) 11:09 Amazon Prime Day vs Walmart

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15:20

Five Things Friday EU #1 – Drive‑Thru Grocery,...

The Retail Podcast (Video Feed) ·

2025/07/11

Why Europe’s grocers love ‘Le Drive’ and how Mango turned AI into a personal stylist. ⏩ Jump to a topic: 00:00 Intro | 01:05 Drive‑Thru Grocery (Leclerc, Carrefour) | 04:03 Auchan × Houra deal | 06:28 Spain’s BM premium format | 07:37 Mango AI Stylist | 12:05 ‘Messy Era’ culture shift | 15:05 Sign‑off Welcome to the European edition of *Five Things Friday*. 🔹 **Drive‑thru grocery (‘Le Drive’)** now 10 % of French grocery sales – flagship operators **Leclerc** & **Carrefour** 🔹

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18:41

Five Things Friday UK #2 – Rapid Delivery, Festival...

The Retail Podcast (Video Feed) ·

2025/07/11

From 15‑minute grocery to Oasis‑fuelled nostalgia, the retail week decoded. ⏩ Skip to a segment: 00:00 Intro | 01:33 Need It For Tonight | 02:24 Festival Fashion Pop‑Ups | 06:25 TikTok’s ‘Messy Era’ | 10:37 15‑Minute Delivery | 14:01 Adidas vs Nike | 17:09 New Balance Flagship | 18:20 Wrap‑up In this UK edition of *Five Things Friday*, host **Alex** (The Retail Podcast) and co‑host **Simone Oloman** decode culture, commerce and convenience: 1. **Free People, Wimbledon & Glastonbury** – Why

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16:25

Marketplace Reset, Mosaic Collapse, Shanghai...

The Retail Podcast (Video Feed) ·

2025/07/10

wo Australian marketplaces vanish, a $300 million fashion group liquidates, and community‑first retail in Shanghai proves experience still wins. Ryf’s skiing, so Alex and Laura trade this week’s five. Marketplace closures – Catch and MyDeal shut after big‑box acquisitions; retailer‑run hybrids (The Iconic, Kogan, Woolworths) surge. Mosaic Brands liquidation – 2,800 jobs lost and a looming investigation into private‑equity practices. Deja Vu Shanghai – 12 million users trade 36 million

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17:38

Nagarro’s Rahul Mahajan: AI Demand Planning,...

The Retail Podcast (Video Feed) ·

2025/07/08

How a €1 B digital‑engineering firm uses generative AI and agent tech to reinvent retail supply chains and CX.18 000 engineers, €1 B revenue, 50+ patents—Nagarro’s Global CTO Rahul Mahajan explains how generative AI, vector databases and knowledge graphs are reshaping demand planning and personalization at scale. ⏱️ CHAPTERS 00:00 Intro: product‑to‑service mind‑set 00:22 Meet Rahul Mahajan & Nagarro overview 01:17 Missed NRF meetings + digital engineering culture 02:35 Diversified

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15:49

Loyalty 2.0, Autonomous AI Agents, Luxury Pop‑Ups,...

The Retail Podcast (Video Feed) ·

2025/07/03

ASOS launches a next‑gen loyalty ladder, LVMH test‑drives autonomous AI agents, luxury pop‑ups swamp central London, and JD Sports opens a 42 K ft² “department store for trainers.” In the debut Five Things Friday – UK Edition, Alex welcomes Simone Oloman (Co‑Founder & CEO, Need It For Tonight) to decode four trends and preview the quick‑commerce future.This week’s five things Loyalty 2.0 at ASOS – Tiered access, FOMO perks, and why points are passé. Rise of autonomous AI agents – LVMH

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30:27

Gulf Luxury Boom, LVMH “Cruise” Flagship, Aussie...

The Retail Podcast (Video Feed) ·

2025/07/03

Luxury malls in Dubai and Riyadh are booming while China cools; LVMH parks a “cruise‑liner” flagship in downtown Shanghai; Australian retail sales jump, but the growth comes from Shein, Temu and other bargain imports; Reliance Retail strikes a game‑changing partnership with Shein, blending Indian and Chinese fast‑fashion supply; and live‑commerce numbers in Southeast Asia prove the next big shopping format is travelling east‑to‑west. 🎙️ What we cover Middle‑East luxury surge – Dubai Mall draws

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15:51

AI: Retail’s New Operating System with TCS VP...

The Retail Podcast (Video Feed) ·

2025/07/01

Dynamic pricing, omnichannel fulfilment & sustainable retail in 2025. Dynamic pricing, omnichannel fulfilment & sustainable retail in 2025. AI rewired retail—and Abhijit Niyogi built the circuit. In this 28‑minute masterclass, TCS’s Retail VP breaks down: • Why stores behave like software post‑pandemic • How AI pricing drives margin without raising shelf prices • Electronic shelf labels: ROI thresholds & rollout traps • Retail media networks: monetising Gen Z attention •

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26:35

Brick-and-Mortar CAC • Aesop’s $2.5B Playbook •...

The Retail Podcast (Video Feed) ·

2025/06/19

Customer-acquisition costs exploded online. Smart brands are responding with bricks, data—and a dash of theatre.⚡️ What we tackle in 20 minutes Physical retail as the new CAC – DTC brands discover rent can be cheaper than Meta ads when the store becomes a stage. Aesop’s $2.5 billion masterclass – From Melbourne to 400 boutiques, every location is bespoke, scented, and digitally wired for replenishment. Digital-first, store-second – Love, Bonito show why in-store staff now behave like

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113 results

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