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PODCAST

eCom@One with Richard Hill

Unfiltered conversations with eCommerce owners, industry experts and more... Our podcast is raw, honest and damn right insightful, as we chat to some of the best minds in eCommerce. Welcome to the eCom@One Podcast. Hello there, So, you are a passionate eCommerce enthusiast just like us? Richard Hill, our CEO, interviews guests from a wide range of eCommerce related industries. On this weekly podcast, we interview store owners, marketers and those on the frontline of online retailing. Listen to

business marketing

All Episodes

01:05:30

E178: Dan Temple - Leading with Empathy and...

eCom@One with Richard Hill ·

2024/02/26

In this episode, Richard Hill sits down with Dan Temple, Director and Lead Trainer at Cobalt Human Solutions. By focusing on the most important element of your business, your staff, they take the Human Factors learning from safety critical industries such as aviation and healthcare and apply it to your business, regardless of industry.Humans are invariably highly motivated, trained and skilled people yet they make mistakes. Cobalt doesn't help organisations come to the conclusion it was

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00:45:02

E177: Dave Morrissey & Liam Phillips - Is TikTok Shop...

eCom@One with Richard Hill ·

2024/02/19

TikTok is changing buying habits and this can’t be ignored In this episode, Rowan Payne chats to Dave Morrissey (Head of Lifestyle Retail and eCommerce at TikTok) and Liam Phillips (Head of Partnerships at TikTok Shop). They talk about how businesses are using one of the fastest growing platforms in the UK right now to grow their revenue online. They head straight into how TikTok is quickly becoming a master at end to end shopping experiences, how businesses can leverage human to human

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00:43:36

E176: Paul Jarrett - Customisation, Logistics, and...

eCom@One with Richard Hill ·

2024/02/12

In this episode, Richard sits down with Paul Jarrett, CEO of Bulu, a company that specialises in shipping subscription boxes for established brands. Paul shares insights on the challenges and successes of getting into eCommerce, particularly with their transition into the subscription box business. From solving shipment and technology challenges to catching the attention of big brands, Paul offers valuable advice on adding excitement and personalisation to the subscription box delivery

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00:38:44

E175: Ciaran Duffy - The Rise Of Automation In...

eCom@One with Richard Hill ·

2024/02/05

It’s time to automate those tasks that are killing your time. In this episode, Ciaran Duffy, Director at Rackzone, discusses warehouse management, third-party logistics and innovation. Rackzone is a business that provides storage solutions such as shelving, pallet racking and storage bins, to private and commercial clients in the UK and Ireland. With over 13 years of experience in this industry, Ciaran has seen all the changes and advancements in this area of eCommerce. That’s why we invited

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00:40:49

E174: Adam Chronister - Focus on AI Adoption for...

eCom@One with Richard Hill ·

2024/01/29

In this episode, Richard is joined by Adam Chronister, Chief Executive Officer of Enleaf. They are a successful agency that focuses on digital marketing, website design, and eCommerce. Their goal is to help emerging businesses strengthen their online presence through innovative and fast-paced marketing strategies. After meeting at an Irish Bar in Chiang Mai during the world’s biggest SEO conference, Richard and Adam pledged to have a chat about all things AI and that’s what they’ve done

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00:41:16

E173: Thomas Atkins - Humanise Your Business Through...

eCom@One with Richard Hill ·

2024/01/22

Brand vs Marketing, what’s the difference? In this episode, Richard Hill is joined by the Founder of Identity Agency, Thomas Atkins. He delves deep into the process of branding, how you need to constantly adapt to stay relevant and the importance of creating touch points that resonate with your customers. Identity Agency works with brands to help them grow online with a consistent brand image. As a Business Owner, Thomas is very much aware of the challenges of running a company. In this honest

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00:49:40

E172: Brad Houldsworth - Choosing The Right Channels...

eCom@One with Richard Hill ·

2024/01/15

Richard Hill is joined by Brad Houldsworth , a seasoned eCommerce professional with over 15 years of experience in marketing. As the Director of Sales and Strategy at Remarkable Commerce, Brad is responsible for the innovation instilled in the agency, sales and marketing activities, leading the team and onboarding multi million pound clients. In this podcast, Brad shares valuable insights into eCommerce strategies and technological usage. If you are struggling with deciding which sales

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00:39:45

E171: Ben Leonard - How He Built, Scaled and Exited A...

eCom@One with Richard Hill ·

2024/01/08

In this episode Ben Leonard, Entrepreneur, Ecom Consultant, Founder, Author and Speaker of a multitude of businesses, discusses how he started a business from a laptop in a cupboard, grew it to a seven-figure brand and exited after three years. And he shares how you can do it too! Ben shares a wide range of topics from manufacturing in Vietnam, maximising valuations and the importance of timing when exiting your business. Find out the challenges he has faced during his career journey and he

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00:45:42

E170: Tim Loughlin - Expert Advice on Finance,...

eCom@One with Richard Hill ·

2024/01/02

In this episode, Tim Loughlin, Chief Financial Officer at Salesfire, delves deep into the world of finance and business management. As a Commercial CFO working in the SaaS arena with fast growing companies, he has a wealth of experience that he shares with our listeners. From the daily habit of checking your bank account before making a cup of tea, to the importance of cash flow management and the impact of interest rate changes, Richard and Tim share valuable insights for business owners and

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00:51:08

E169: Krisi Smith and Mike Turner - Sustainability,...

eCom@One with Richard Hill ·

2023/12/18

In this episode Krisi Smith and Mike Turner, Founders of Bird and Blend Tea, share their mission as a purpose-driven company that focuses on sustainability and making an impact. They are a B Corp Certified, independent, award winning company that have a goal of spreading happiness around the world with their selection of delicious teas. They have built their multi-million pound company from the ground up, starting from their bedroom to selling their product at markets to operating an online

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00:42:15

E168: Carrianne Dukes - How Podcasting and...

eCom@One with Richard Hill ·

2023/12/11

In this episode Carrianne Dukes, Senior Marketing Manager at eComOne, dives deep into the world of partnerships, relationship building and the power of podcasting for eCommerce brands. With over three years of growing and commercialising the eCom@One podcast under her belt, she knows a thing or three about the challenges facing this media channel. Carrianne has built eComOne’s partnership strategic ecosystem. Partnering with leading tech companies such as, Sendcloud, BigCommerce, Salesfire,

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00:46:37

E167: Theo Roberts - Mastering Customer Retention...

eCom@One with Richard Hill ·

2023/12/04

In this episode, Theo Roberts, Account Manager here at eComOne, shares how every eCommerce brand can leverage online tactics to retain their customers for years to come. From working with Sony Music Entertainment to scaling seven and eight figure brands, Theo knows a thing or two about customer value optimisation (CVO). Throughout this discussion, Theo sheds light on the importance of nurturing existing customers and optimising customer value in the competitive world of eCommerce. They delve

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00:41:41

E166: Thea Chippendale - Boosting Sales With...

eCom@One with Richard Hill ·

2023/11/27

In this episode, Thea Chippendale shares her untraditional career journey and how going viral has led her to becoming a Digital PR Freelancer. During her time at Rise at Seven and MediaVision, Thea has worked on global brand accounts, from the likes of Misguided, New Look and PrettyLittleThing to Moss Bros, MyProtein and SpaSeekers. She has learned a thing or two about what works for effective Digital PR. Listen to this episode to find out how you can leverage creative PR, thought leadership,

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00:53:06

E165: Sam Jackson - Globalisation and International...

eCom@One with Richard Hill ·

2023/11/20

In this episode, Sam Jackson joins Richard to take a deep dive into the capabilities of one of the biggest eCommerce platforms in the world, BigCommerce. As the Associate Partner Growth Manager at this tech software, Sam has years of experience and insights in the world of eCommerce that he shares on this podcast. Listen to find out the importance of global expansion and ways you can navigate this change to minimise the risks and reap the rewards. Sam also shares how to know when it’s right

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00:44:51

E164: Benjamin Gorman - Will AI Take Your Job? The...

eCom@One with Richard Hill ·

2023/11/13

Benjamin Gorman, Content Writer and Copy Editor, is a seasoned professional with an impressive background in research and creative writing. He works with major brands around the globe, including Purple Mattress and Hotels.com, helping them refine their communications to boost engagement and drive conversions. In this episode, Ben shares valuable insights into the world of content creation in eCommerce. He emphasises the utmost importance of quality content, effective marketing research and the

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00:44:51

E163: Erika Varangouli - Securing Budget for...

eCom@One with Richard Hill ·

2023/11/06

In this episode, Erika Varangouli, Head of SEO Branding at SEM Rush, joins Richard Hill on the eCom@One podcast to discuss building a brand with eCommerce SEO. Erika has over 15 years of writing and editing experience, from working at a media business to agencies, she is now responsible for growing the legacy of one the biggest SEO tools out there. Listen to this podcast episode to learn the right approach to your SEO strategy and AI. Erika shares her expertise on three key areas every

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00:31:02

E162: Jamie-Lee Watts - Turning TikTok Lives Into...

eCom@One with Richard Hill ·

2023/10/16

Jamie-Lee Watts is the Co-Founder of JamieLeeCosmetics, an eCommerce beauty brand that leverages the influence of social media to grow her business. She has taken the TikTok world by storm, using live sessions to not only showcase her passion for cosmetics but also to sell a significant amount of products. In this episode, Jamie-Lee dives deep into her journey of launching a brand on TikTok and the process of running a live show every day. Plus, she shares some invaluable tips for

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00:25:12

E161: Skye Tunks - The User-First Approach in SEO:...

eCom@One with Richard Hill ·

2023/10/09

Skye Tunks is the Senior Growth Manager here at eComOne. Her main focus is helping eCommerce businesses thrive online from SEO. She excels in crafting effective growth strategies for clients and ensuring that the entire team is aligned with the plan. With a strong emphasis on data-driven decision marketing, Skye leverages various strategies to drive client growth and achieve measurable results from their organic marketing. In this podcast, Skye divulges our proven SEO strategies, going into

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00:29:35

E160: Mike Shields - From Vanity to Validity:...

eCom@One with Richard Hill ·

2023/10/02

In this episode, Mike Shields joins Carrianne Dukes on the eCom@One Podcast, where they dive deep into the world of measuring the impact of Digital PR campaigns and the power of storytelling. Mike is the Head of Digital PR here at eComOne. With a wealth of experience working on PR campaigns for leading eCommerce and B2B brands inhouse and on the agency side, it was a no-brainer to get him on the podcast to share his insights, trends and knowledge from years of real world experience in the

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00:34:29

E159: Caitlin Dell'Orfano - Maximising Performance...

eCom@One with Richard Hill ·

2023/09/18

In this episode, we delve deeper into the world of Google Shopping, data feeds and optimisation with our fabulous guest, Caitlin Dell'Orfano, Senior Agency Program Manager at Feedonomics From working in the email marketing space to B2B, feeds and BigCommerce, she has a wealth of real world experience and knowledge on this topic. Caitlin discusses the benefits of Google Shopping Ads, sharing tips, insights, expertise and tactics along the way to help you reduce your costs and improve the

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219 results

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