PODCAST
Pink Elephant - The IT and ITIL Service Management Experts
The podcasts dedicated to leading the way in IT Management Best Practices .
All Episodes
30:20
PR33 - ITSM Is Just BSM with IT Examples
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30:55
PR32 - Project and Change Management Integration
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28:15
PR31 - Experiential Learning and Simulations
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30:52
28:21
PR29 - Justifying Service and Process Improvement
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29:20
PR28 - The Role of The Service Owner
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27:17
PR27 - Dealing with Rogue Support Agents
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30:18
PR26 - Distributed Service Desk Strategies
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30:10
PR25 - Communication and Education Planning
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30:13
PR24 - Problem and Availability Management The...
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29:01
23:20
PR22 - The Service Management Office 2.0 (Live From...
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28:00
PR21 - Culture and ITSM Transformation Projects
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34:08
PR20 - Deploying vs Documenting Processes
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31:36
PR19 - The Strategic Role Of An IT Operating Model
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25:58
PR18 - TOC, LEAN and Six Sigma The Three CSI Sisters
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26:06
PR17 - Technology vs Service Management
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27:14
28:38
PR15 - Business Relationship Management
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29:38