Patients Know Best

“UHNM is one of a handful of Trusts involved in the NHSE Weight Management pilot and is the only Trust with an automated approach. The automation of these referrals is working brilliantly with minimal staff overheads. Furthermore, UHNM is ranking first in the pilot for referral count to the service.” Andrew Fraser, UHNM Business intelligence manager The post Use of automation and PKB questionnaires enables effective and rapid referrals saving significant administrative time appeared first on

Maidstone & Tunbridge Wells NHS Trust (MTW) has taken a significant step in its digital transformation journey, signing a three-and-a-half year contract to deploy Patients Know Best’s (PKB) personal health record solution across the Trust, serving its 1.9 million citizen population. The post Maidstone & Tunbridge Wells NHS Trust becomes the third acute trust within Kent and Medway ICS to contract with Patients Know Best appeared first on Patients Know Best.

This work holds the principles of personalised care at its centre, and is an excellent example of how true coproduction can produce innovative, user led tools to enable everyone to self-manage their mental health and wellbeing. City and Hackney also holds the impressive achievement of being the first (and only so far!) site to have their PHB support plan and information visible and accessible via the NHS App, and is also the first to flow information from a non-Statutory VCSE to the app through its

Waiting list validation is a crucial component of the national elective recovery plan. Patients Know Best's (PKB) Questionnaire function enables trusts to validate a patient's status, prioritise appointments, and filter out individuals who no longer require them. By doing this within PKB's health record platform, trusts can access more detailed data to analyse and optimise their waitlist management as part of an on-going programme, engaging patients in a consistent system that supports broader