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PODCAST

The Raving Patients Podcast

The Raving Patients Podcast, where reputation matters! Get ready to learn not only how to revitalize your dental practice"s online reputation, but also increase your visibility and credibility on Google and how to use the power of your happy patients to market your practice online with The Reviews Doctor himself, Dr. Leonard Tau! For more information visit: https://www.drlentau.com/

business marketing

All Episodes

37:24

A Mouthful of Insurance: Demystifying Dental Billing...

The Raving Patients Podcast ·

2025/04/04

If insurance headaches are draining your energy and slowing your growth, you’re not alone—and today’s guest has the tools to help you take back control. In this episode, I sit down with Colleen Huff, an industry veteran with over 30 years of hands-on experience in dental insurance, revenue cycle management, and practice consulting. From her early days at MetLife to managing multi-location practices and now educating thousands through speaking, writing, and online courses—Colleen knows what it takes

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36:18

Reclaim Time and Joy in Your Dental Practice with...

The Raving Patients Podcast ·

2025/03/28

If you're feeling overwhelmed by the day-to-day grind of running your dental practice while trying to grow and stay competitive, you're not alone. But today’s episode will help you take back control. Efficiency isn’t just about working harder—it’s about working smarter. To break this down, I’ve invited Gabe Hofmann, the Dental Efficiency Guy, to the show. Gabe has spent 17 years in the dental industry, helping DSOs and private practices streamline their operations, reclaim lost time, and boost

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34:06

All Things Marketing , Call Tracking and Call Rail

The Raving Patients Podcast ·

2025/03/21

If you’re spending money on marketing but have no clear way to track what’s actually bringing in new patients, you’re not alone. The good news? There’s a way to fix that. In today’s episode, we’re talking about one of the most overlooked yet powerful tools in marketing: call tracking. If you’re not tracking your calls, you could be wasting thousands on campaigns that aren’t delivering results. That’s why I invited Nick Jascomb, Sales Manager at CallRail, to break down how dentists can easily track

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38:17

Empowering Dentists: Luxury CE and Strategic...

The Raving Patients Podcast ·

2025/03/14

If you’ve ever felt like your dental career is a nonstop hustle, you’re not alone. Balancing patient care, business growth, and personal well-being can feel overwhelming. But what if there was a way to elevate your practice while also investing in your own professional and personal development? In today’s episode of The Raving Patients Podcast, I’m joined by Dr. Jim Arnold, a veteran in the dental industry who’s taking education and practice transitions to a whole new level. With over two decades of

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34:52

Safe Spaces, Strong Teams: Building a High-Performing...

The Raving Patients Podcast ·

2025/03/07

If you've ever struggled with hiring the right people, fostering a positive workplace culture, or keeping your team engaged, you’re not alone. But today’s episode of The Raving Patients Podcast can help you change that. To break this down, I’ve invited Jonathan Bonanno, an expert in leadership development, workplace culture, and psychological safety. With a background in corporate consulting and dental practice optimization, Jonathan specializes in helping practices attract top talent, build

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36:48

Getting Your Team to Perform Like "Owners"!

The Raving Patients Podcast ·

2025/02/28

If you’ve ever wished your team cared about your practice as much as you do, this episode is a must-listen! Building a successful dental practice isn’t just about providing great care—it’s about creating a culture where your team takes ownership, works together, and drives growth. To break down how you can make that happen, I’m joined by Craig McVey, Chief Operations Officer and Acquisition Analyst at Mountainside Dental Group. With 18 years in the dental industry and a deep understanding of

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40:48

Reduce Your Debt Fast Without Living on Ramen Noodles

The Raving Patients Podcast ·

2025/02/21

Think a low interest rate is the key to paying off debt fast? Think again! Banks have mastered the art of distraction—getting you to focus on interest rates while the real secret to reducing debt stays hidden. If you're a dentist or business owner struggling with high monthly payments, there’s a better way to take control of your finances, free up cash flow, and pay off debt faster than you ever thought possible—without sacrificing your lifestyle. That’s why I’m joined by Dr. Howard Polansky, a

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38:40

Critical Questions That Get Your Patients To Say Yes!

The Raving Patients Podcast ·

2025/02/14

If you've ever wondered why some patients hesitate to move forward with treatment, you're not alone. Case acceptance isn't just about presenting a treatment plan—it's about understanding the psychology behind a "yes." That's why I’ve invited the highly respected Debra Engelhardt Nash to the Raving Patients Podcast. With decades of experience in dental consulting and coaching, Debra knows exactly how to help dental teams transform their patient conversations into powerful case acceptance strategies

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35:48

Dental Insurance SOS: Mastering AR and Streamlining...

The Raving Patients Podcast ·

2025/02/07

If you’re like most dental practices, managing accounts receivable (AR) can feel overwhelming. But I’ve got good news—this episode is going to help you take control and make insurance systems work for you. I’m thrilled to welcome Bri Richardson, the powerhouse behind Elevate My Practice and founder of Dental Insurance SOS, to the podcast. Bri brings over 15 years of experience in the dental industry as a coach, trainer, and speaker. Her mission? To help practices get paid in full within 30 days and

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36:39

Is Your Cup Full? Callie Ward’s Blueprint for a...

The Raving Patients Podcast ·

2025/01/31

Are you running on empty while trying to pour into everyone else? Running a dental practice comes with its fair share of challenges—from managing patient care to motivating your team—all while trying to maintain a healthy work-life balance. In this episode of the Raving Patients Podcast, I sit down with Callie Ward, founder of Dash Dental Consulting, to uncover practical strategies that will help you transform your practice and reclaim your energy. With over 30 years of experience in the dental

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38:32

How to Build a Life of Your Dreams Working Smarter...

The Raving Patients Podcast ·

2025/01/24

Are you working harder than ever but still feel like you’re not living the life you dreamed of when you started your dental journey? You’re not alone—but here’s the good news: it doesn’t have to be this way. If you’re a dentist looking to work smarter—not harder—and live the life of your dreams, this episode is for you. I’m Dr. Len Tau, and today, I had the privilege of speaking with Scott Manning, founder of Dental Success Today, a dynamic coach, author, and speaker with nearly two decades of

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37:53

Selling Your Office in 2025 and Beyond: Strategies to...

The Raving Patients Podcast ·

2025/01/17

Thinking about selling your dental practice? Let me ask you this: do you want to walk away with just a fair deal—or the best deal possible? If that sounds like a no-brainer, you’re in the right place. In today’s episode, I sit down with Elijah Desmond, a trailblazer in the dental industry, to uncover exactly how to do just that. From understanding your practice’s true value to creating a roadmap for a seamless transition, we dive into everything you need to know to prepare for this life-changing

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41:56

Start Up or Shut Up: Real Estate Secrets for Dental...

The Raving Patients Podcast ·

2025/01/10

Thinking about starting a dental practice or renewing your lease? You could be leaving thousands of dollars—or your dreams—on the table. In this episode, I sit down with Brian Mills, founder of Roam Commercial Realty, to uncover the hidden pitfalls and golden opportunities in dental real estate. From debunking myths about retail locations to sharing strategies for building long-term wealth, this conversation is essential for dentists who are ready to take charge of their future. Whether you’re

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37:00

Why I Love the Word No: A Game-Changing Approach to...

The Raving Patients Podcast ·

2025/01/03

Is sales really a "dirty word"? Not for Cathy Hazen, and this episode will show you why embracing the power of "no" is key to getting more "yeses." Dr. Len Tau sits down with Cathy, a seasoned expert with over 30 years of sales and management experience, to explore the secrets to boosting case acceptance and empowering your dental team. From managing orthodontic practices to creating virtual office manager services, Cathy’s passion for team development and patient-centered sales strategies shines

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33:50

The Evolution of Staffing in Dentistry: Why Virtual...

The Raving Patients Podcast ·

2024/12/27

If you’re struggling to keep your front desk running smoothly, then believe me, you don’t want to miss this episode. You see, ever since COVID hit, the dental industry, like every other industry, has been facing unprecedented staffing challenges. This, in turn, has made remote staffing a very attractive option—and if you’re feeling the same, and looking to hire VAs to make your job easier, then this is the episode for you. In it, I sit down with Cory Pinegar. Cory is the CEO of Utah-based company

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39:03

How to Add to Your EBITDA & Boost Your Dental...

The Raving Patients Podcast ·

2024/12/20

Are you leaving money on the table? My guess is, probably! And in this episode, you’ll learn how NOT to do that by enhancing your practice—while still making a difference. You see, dentists are some of the few (if not only) doctors and health practitioners that can diagnose people through their mouths, and by taking advantage of that skill, they can add up to $200K to their practice annually by offering additional services. “This is all nice to hear, but how can I even start implementing that?” you

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38:06

Your Dental Office Is Fugly: Why Patient Experience...

The Raving Patients Podcast ·

2024/12/13

Could the design of your dental practice be the reason why you’re not getting enough patients? As we all know, today, your patients’ experience starts before they even sit on the dental chair, and I mean way before—it starts on your website or your Google page or your social media accounts, where they get to see what your practice looks like. This is why your office’s design is now more important than ever. But don’t take it from me, instead, listen to the expert I’ve interviewed on today’s episode

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34:22

Transparency in Action, Real Results: Building Trust...

The Raving Patients Podcast ·

2024/12/06

Transparency in dental marketing, especially when supported by real results and guarantees, always builds trust and helps dental practices achieve measurable success. And to be able to do this, you need to find a marketing agency that actually gets you the results you want. Easier said than done, right? Well, if you’re tired of paying marketing agencies for dental marketing services that never deliver results, then this is the episode for you! In it, I sit down with Spencer McCutchen, a business

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36:54

Getting New Patient Leads Is Science, Converting Them...

The Raving Patients Podcast ·

2024/11/29

If you’re relying on marketing alone to bring in new patients, then you’re missing a HUGE piece of the puzzle: lead conversion. Lead generation and lead conversion are two completely different things, and this means they need completely different strategies. To discuss this in more depth, I’ve invited an expert on this week’s episode of the Raving Patients Podcast. His name is Jake Goates and he is the founder of GOAT Marketing Consultants and a seasoned expert in dental marketing and sales

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34:45

Crush the Call: Phone Skills to Grow Your Dental...

The Raving Patients Podcast ·

2024/11/22

What makes your first phone call so important? As dentists, we often forget that the first impression we make—even on the phone—can go a long way. A practice’s first interaction with a potential patient is critical in setting the tone for trust, connection, and care. And so, knowing how to deal with these phone calls and training your employees to do the same is a must for patient retention. To discuss this in more detail, I’ve invited an expert on the podcast today. In this week’s episode of the

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415 results

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