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PODCAST

The Retail Razor Show

Ricardo Belmar | Top Retail Expert

Cutting through the clutter in retail strategy, retail technology, and executive leadership.Welcome to The Retail Razor Show—your go-to podcast for bold insights and real-world innovation in the retail industry. We spotlight the trends transforming retail, from AI-powered solutions and retail media networks to the human connection that drives exceptional customer experience and maximizes employee satisfaction. Hosted by RETHINK Retail Top Retail Expert, Thinkers360 Top Thought Leader and one of

business management

All Episodes

63:38

S3E5 Retail Transformers – Ron Thurston - Ossy

The Retail Razor Show ·

2023/07/26

Today as part of our Back to Basics of Retailing theme this season, we are once again focusing on people – the frontline workers in retail stores, and the process of hiring and retaining the best candidates. In this episode we answer two incredibly important questions– How do we change how we hire, connect, and match retail brands to retail workers, respectfully, transparently, and humanly? And can technology help? To answer these questions and more, we meet our latest Retail Transformer & fan

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49:26

S3E4 The Future of Delivery with Shipt

The Retail Razor Show ·

2023/07/12

In this episode we answer an incredibly important question in retail – what is the future of local delivery services? Delivery has become a core convenience service for most consumers in recent years. How will retailers continue to offer these services in a cost-effective manner for both them and their customers? The market for these 3rd party providers has also changed. Can business models adapt or will we continue to see consolidation and market exits from providers such as quick commerce delivery

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52:32

S3E3 Retail Transformers - Jeffrey P. McNulty - New...

The Retail Razor Show ·

2023/07/05

What makes a great retail leader, especially during constrained times like retailers are experiencing this year? How do you develop executive retail leadership? How do these leaders shape the success of their entire organization? What qualities do they need to create that success? We’re speaking with Jeffrey P. McNulty, Founder and CEO of New Retail Ethos Consultancy, author of The Ultimate Retail Manual, and creator of The Ultimate Retail Course: Become a Retail RockStar to answer these questions

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72:11

S3E2 Retail Transformers - Neil Redding - Auki Labs

The Retail Razor Show ·

2023/06/16

How will retailers embrace immersive commerce? Will it be via AR or VR or both? To answer this question, we meet our latest Retail Transformer – Neil Redding, head of product at Auki Labs. Plus, we welcome special guest host back to the show, Jeff Roster, host of This Week in Innovation podcast. Together we explore why AR and spatial computing may be the answer retailers are looking for to give digital assets a physical presence in the shopper journey. We also examine the impact of Apple’s new

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67:01

S3E1 What Can Be Done With Generative AI?

The Retail Razor Show ·

2023/06/09

What’s the buzz on everyone’s mind in retail right now? Yes, it’s Generative AI! Taking the industry by storm, but exactly what can you do with generative AI that’s so transformative for retailers and brands? We break it down in what’s likely the most grounded discussion you could hear today on this topic with two special guests: our Retail Avenger, Shish Shridhar, Global Retail Lead at Microsoft for Startups, and Michelle Bacharach, CEO of FindMine. We cover the use cases for today and tomorrow,

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6:03

The Retail Razor Show - Season 3 Trailer

The Retail Razor Show ·

2023/05/17

Ready or not, it’s Season 3 of the Retail Razor Show! Hosts Ricardo Belmar and Casey Golden are back to cut through the clutter to guide you through the most important trends in retail and retail technology. This season we’re bringing you more expert guests to explore 3 themes: Automation and AI, Immersive and Anywhere Commerce, and both of those against a backdrop of ‘back to basics’ retailing. Join us on the journey from store operations, to supply chain, to customer experience and back again –

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56:12

S2E13 The Razor's Edge - Season 2 Finale

The Retail Razor Show ·

2023/05/05

We’ve been on quite a wild ride this season with topics ranging from the metaverse, to retail media networks, to the future of ecommerce and DTC, plus our Retail Transformers, and including special interviews and recaps of three major industry events – Grocery Shop, NRF, and Shop Talk! But now we’ve reached The Razor’s Edge, our Season 2 finale, with special guest host Paul do Forno, Managing Director of the Commerce Practice at Deloitte Digital, turning the tables on our dynamic duo to walk through

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50:00

S2E12d #ShoptalkLive – SPECIAL – TRI Friends Fireside...

The Retail Razor Show ·

2023/04/28

Have you heard plenty of Shoptalk event and trend recaps by now? Did any of those dig into why those trends matter and what they really mean for the retail industry? Sometimes you just need to put four Top Retail Influencers into one recording session and let them talk about what those trends make them feel about the industry to get to the heart of the matter. And maybe ‘heart’ is what it’s truly all about – because retail is a people business.It’s Part 4 of our #ShoptalkLive podcast cross-over

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25:48

S2E12c #ShoptalkLive – SPECIAL – Digital Twins with...

The Retail Razor Show ·

2023/04/21

How can retailers perform A/B testing of merchandise layouts in their stores without cost and without burdening store teams? By using Digital Twins, that’s how! So how does a retailer build a digital twin of their stores? Meet startup Site Bionics and founder and CEO, Adam Blair. It’s Part 3 of our #ShoptalkLive podcast cross-over series with This Week in Innovation and special guest host Jeff Roster, recorded live and in-person at Shoptalk!In this episode, Jeff and regular host Ricardo Belmar sit

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41:52

S2E12b #ShoptalkLive – SPECIAL - In-Store Analytics...

The Retail Razor Show ·

2023/04/18

How well do you know your in-store shopper versus your online shopper? If you’re like most retailers, you probably believe you know more about those online shoppers. But what if you had a full set of analytics on your in-store shoppers? What if you knew how shoppers react to a product they pick up off the shelf? Why they put it back instead of purchasing it? Meet ShopperAI, a startup that’s trying to change that perception by leveraging the existing video footage you have from loss prevention

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55:07

S2E12a #ShoptalkLive – SPECIAL - Krystina Gustafson &...

The Retail Razor Show ·

2023/04/07

Did you miss Shoptalk 2023 this year? Or were you there and feel like you didn’t catch enough of the content and top trends? We’ve got you covered with another podcast cross-over event with This Week in Innovation and special guest host Jeff Roster! Kicking off this multi-part series, Jeff and regular host Ricardo Belmar sit down with Shoptalk’s content team of Krystina Gustafson and Ben Miller live and in-person on the final day of the event. Together they review the top 4 trends and what they mean

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33:20

S2E11 – Retail Transformers – Ashley Crowder - VNTANA

The Retail Razor Show ·

2023/03/10

How will retailers find a path to the metaverse? How can retailers leverage AR and VR along that path? It all starts with having a 3D product infrastructure, but what if all of your systems are designed for 2D and not 3D? How do you adapt your design process, your PLM, and your DAM to 3D when there are so many options? Meet Ashley Crowder, CEO and co-founder of VNTANA, the 3D infrastructure platform that is making 3D accessible to retailers and brands across design, development, sales, and

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40:11

S2E10e #NRFLive SPECIAL - NRF Recap with Greg Jones

The Retail Razor Show ·

2023/03/03

Did you miss #NRF2023 in January this year? No worries, we’ve got you covered this episode with our special NRF Recap! It’s all part of our special podcast cross-over series, #NRFLive, with the This Week In Innovation podcast. In Part 5, the final episode in the series, hosts Ricardo Belmar and Jeff Roster speak with the North America Lead for Retail & Consumer Goods at Avanade, Greg Jones. Join Greg, Jeff & Ricardo as they discuss the biggest trends and themes they saw at the show, from

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27:56

S2E10d #NRFLive SPECIAL - Micro-fulfillment with...

The Retail Razor Show ·

2023/02/27

How do you leverage micro-fulfillment capabilities as a retailer? What are the costs and capital investment necessary? Micro-fulfillment is a hot trend to bring retail products closer to the customer to meet rapid delivery schedules. But is there a better way, at a lower cost, without capital investment, that can deliver the customer experience you want? Enter 1MRobotics, a nano-fulfillment as a service provider that turns the concept into a cookie-cutter approach the size of a shipping

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26:04

S2E10c #NRFLive SPECIAL - web3 & blockchain with zblocks

The Retail Razor Show ·

2023/02/24

When you hear, “web3” and “blockchain”, if you’re like most retailers you might panic or realize that you just don’t know how to leverage these technologies in your retail business. Do you gain operational efficiencies? Reduce costs? Improve supply chain visibility? Deliver a better customer experience? Increase brand loyalty? Or is it all the above if done with the right technology partner?This episode continues our special podcast cross-over series, #NRFLive, with the This Week In Innovation

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34:12

S2E10b #NRFLive SPECIAL - Last Mile Delivery...

The Retail Razor Show ·

2023/02/23

When you hear, “last mile logistics” in retail, what do you think of? This episode continues our special podcast cross-over series, #NRFLive, with the This Week In Innovation podcast. In Part 2 of the series, hosts Ricardo Belmar and Jeff Roster speak with the CEO and CMO of last mile logistics provider FarEye to learn how they are helping retailers provide the most flexible, efficient, and sustainable delivery experience to their customers while keeping costs down! You’ll also hear some interesting

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61:27

S2E10a #NRFLive SPECIAL - #TRI Friends Fireside Chat...

The Retail Razor Show ·

2023/02/03

In honor of the NRF Big Show we’re kicking off a special podcast cross-over series, #NRFLive, with Jeff Roster’s show This Week In Innovation. This episode is a very special, intimately authentic conversation between four top retail influencers, recorded live, and in-person during the NRF show.Jeff and host, Ricardo Belmar, join retail legends, Vicki Cantrell, CEO of Vendors in Partnership, LLC, and Ron Thurston, author of Retail Pride and host of the Retail in America podcast and tour. Together our

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41:53

S2E9 - Top 10 Predictions for 2023

The Retail Razor Show ·

2023/01/25

It’s a new year, and after wrapping up another NRF Big Show, we felt it was time to share our Top 10 Predictions for retail and retail tech in 2023! What will retailers focus on this year? How will consumer shopping and buying habits change? From the evolution of retail media networks and loyalty programs, to web3, the metaverse, and ChatGPT, what technologies make the cut and deserve your attention? Hosts Ricardo and Casey cut through the clutter and give you their top 10 trends for 2023 in this

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42:17

S2E8 - #NRFforBeginners with Andrew Laudato

The Retail Razor Show ·

2023/01/06

Happy New Year from the Retail Razor Show! A new year means it’s time for the annual National Retail Federation Big show held in New York City. But what if it’s your first time? It can be quite overwhelming for retailers and retailtech beginners. Fortunately, we’re here to help by bringing you a seasoned NRF veteran with his best tips and tricks to get the most out of your NRF experience!Fan favorite friend of the show, Andrew Laudato, COO of The Vitamin Shoppe joins our hosts to talk all things NRF

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53:10

S2E7 - Retail Transformers - Bryan Dove

The Retail Razor Show ·

2022/12/21

What is the future of ecommerce? How will dropship, marketplaces, & fulfillment evolve to serve an ever-demanding consumer? These are complex issues so we invited our latest Retail Transformer to help us cut through the clutter – meet Bryan Dove, CEO of CommerceHub. Bryan talks us through how DTC brands and retailers alike can tackle these challenges while delivering the conveniences consumers demand – from communicating delivery schedules to fulfilling orders most efficiently, and so much more

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