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PODCAST

Property & Casualty 360 Perspectives Podcast

Property Casualty 360

Perspectives taps into PropertyCasualty360.com"s partners to provide leading insights on pressing topics shaping the industry. This podcast will feature new analysis on the technology, regulations and best practices that help P&C professionals guide their customers through all facets of the insurance, claims and risk management process.

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All Episodes

16:55

How Automated Decision Making Empowers Insurers with...

Property & Casualty 360 Perspectives Podcast ·

2022/12/19

The sheer volume of data insurers collect can make using it effectively an arduous task. But according to Dave Tobias, Betterview co-founder, and Rakesh Parikh, SVP of product development at OneShield Software, integrating the right data into the right process at the right moment is getting easier – improving speed, transparency, and the customer experience. They explain how technology plays a role in core insurance processes, such as helping underwriters make faster decisions about new policies and

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17:39

Greatest Technology Challenges for Carriers and MGAs

Property & Casualty 360 Perspectives Podcast ·

2022/12/15

In Q2 of 2022, OneShield surveyed PropertyCasualty360 readers to discover insurers’ biggest struggles in achieving their business goals. The survey found that almost half of respondents struggle with the same roadblock: accessing the right technology to stay competitive. Respondents also share the most significant barriers that prevent them from adopting innovation initiatives, including IT resources, staff, and infrastructure. Liza Smith, Chief Revenue Officer at OneShield Software, joins us to

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09:12

Achieve More Precise Rating in an Unstable Auto Market

Property & Casualty 360 Perspectives Podcast ·

2022/11/23

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14:38

How Insurers Can ‘Leap’ forward With Technology...

Property & Casualty 360 Perspectives Podcast ·

2022/11/01

The rapid evolution of technology has quickly transformed what customers expect, how business is conducted, and the best way to secure a competitive advantage. But this has also prompted an important question: Is it “future-proof?” That is, will it become obsolete shortly after implementing, and what will the next trend be, such as the metaverse or Web 3.0, that will become a requirement for the next generation of insurer? Vivek Gujral, CTO & Co-founder of OneShield Software, joins us to discuss

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11:54

How to Strengthen Digital Objectives and Create...

Property & Casualty 360 Perspectives Podcast ·

2022/09/07

Satyajit Nashikkar of OneShield breaks down the concept in this exclusive podcast episode from the “Top Tech Trends From Insurance Leaders” series. Launching a new initiative often starts with creating a “minimum viable product,” but for insurers who are increasingly expected to deliver fast and easy technology experiences, the path to creating a product that customers love isn’t always straightforward. “That’s where the “minimum lovable product” comes in” says Satyajit Nashikkar, Chief Customer

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16:28

Securing Your Technology Ecosystem from Present and...

Property & Casualty 360 Perspectives Podcast ·

2022/08/11

While the digital transformation has opened up new possibilities for insurance companies, it’s also opened up companies to new and more sophisticated security threats designed to take advantage of vulnerabilities and exploit unknown weaknesses. And they’re everchanging. In the first episode of the “Top Tech Trends From Insurance Leaders” podcast series sponsored by OneShield Software, we’ll join Chad Galgay, CISO at OneShield, on the potential risks and the best ways to protect against them. He’ll

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12:35

How Behavioral Biometrics Is Taking on the Next Breed...

Property & Casualty 360 Perspectives Podcast ·

2022/07/27

As cyberthreats get more sophisticated, a new tool is emerging for carriers to fight the risk: behavioral biometrics. Find out more in this podcast with LexisNexis Risk Solutions.

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14:45

Why the Future of InsurTech Is Much More Than Just...

Property & Casualty 360 Perspectives Podcast ·

2022/06/23

Digital transformation was already taking hold in the insurance industry, and it’s had some in the industry asking “What’s next?” According to Reid Holzworth, IVANS CEO, the correct answer may be “What’s now?” We recently spoke with Holzworth to understand how the key to digital success may lie outside the tech, how consumers are being enabled by these advancements, and how an insurer can future-proof themselves as technology marches forward. To learn more, hit play.

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11:39

Rising Expectations in the Home Insurance Market

Property & Casualty 360 Perspectives Podcast ·

2022/06/14

In recent years, customer expectations have evolved, with people expecting faster and more convenient experiences. This trend accelerated during the pandemic, partly driven by customers wanting to minimize unnecessary in-person interactions. As a result, customers became more comfortable with — and even prefer — online transactions. Carriers responded to this demand in many ways, but generally by using additional data and reducing unnecessary process steps. We recently spoke with Kelly Rush,

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10:17

Rising Risks in the Home Insurance Market

Property & Casualty 360 Perspectives Podcast ·

2022/06/14

The market is undergoing rapid changes — experiencing everything from rising inflation to increased costs of goods and supply chain issues. Many insureds reduced maintenance and repairs during the pandemic, and now getting these tasks completed is a challenge. Carriers need the ability to rate and underwrite based on accurate and up-to-date information, but evaluating risk continues to be difficult due to market changes, which are moving targets. We recently spoke with Kelly Rush, Director, Home

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10:05

Enabling the Adjuster of the Future: How Data,...

Property & Casualty 360 Perspectives Podcast ·

2022/05/27

The war on talent is disrupting the insurance market as staff are stretched thinner than ever, and many employees are on the brink of retirement. The result is longer customer hold times and shorter adjuster hours because there aren’t always enough resources to manage workloads. However, automation and smart data hold the promise of reducing adjuster workloads to address growing demands. We recently spoke with Frank Cesario, Director of Claims LexisNexis, and Megan Hunsucker, Senior Vertical Market

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17:47

Evolving Technologies Support Rising Customer...

Property & Casualty 360 Perspectives Podcast ·

2022/05/03

The pressure to deliver on rising customer expectations has never been higher. Up to 32% of customers report they are prepared to walk away from a poor experience, and this comes at a time when digital adoption is rapidly increasing. MGAs that leverage intelligent document processing enable faster times to market and unlock touchless processing capabilities, both important elements to improving customer satisfaction. We recently spoke with Mladen Subasic, Head of Product and Innovation at OIP

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22:46

The Data-Driven MGA: New Data Strategies Empowering...

Property & Casualty 360 Perspectives Podcast ·

2022/05/03

MGAs are navigating a highly competitive market and require tools and strategies to keep pace with rapid changes. With underwriters spending at least half their time on tedious tasks such as rekeying data, recovering that lost time with an intelligent document process and data automation is important. In this podcast episode, Mladen Subasic, Head of Product and Innovation at OIP Robotics, and Chris Sylvester, Chief Information Officer at XS Brokers Insurance Agency, join Nicki Howell to discuss how

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11:36

Exceed Customer Claims Expectations in the Wake of...

Property & Casualty 360 Perspectives Podcast ·

2022/04/28

Insurance carriers are focused on creating better claims experiences for customers, but when disruptors like a global pandemic or the Great Resignation add pressure to operations, it presents a challenge. As insurers navigate these forces, they are still required to deliver the easy and seamless interactions their customers seek, and data and automation can make this happen. In this podcast episode, the first in the “How Data Is Rewriting The Future Of Insurance” series by LexisNexis Risk Solutions,

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13:16

Stake Your Claim: Using Real-Time Data to Expedite...

Property & Casualty 360 Perspectives Podcast ·

2022/02/04

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15:56

Why Onboarding, Credentialing and Agent Compensation...

Property & Casualty 360 Perspectives Podcast ·

2022/01/20

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24:24

Getting Global Insurance Data to a Single Source of...

Property & Casualty 360 Perspectives Podcast ·

2022/01/20

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16:39

How Data and Analytics Are Transforming the Risk...

Property & Casualty 360 Perspectives Podcast ·

2021/12/06

With vast amounts of data available, many insurers face a difficult challenge finding the right data and using it effectively. Those that succeed, though, can see a significant payoff. According to a survey by Willis Towers Watson, over two-thirds of insurance companies reported that predictive analytics helped reduce underwriting expenses, and 60% credited the additional insights for increased sales and profitability. We recently spoke with Maroun Mourad, President of Global Underwriting at Verisk,

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10:00

How Telematics is Helping Commercial Auto Insurers...

Property & Casualty 360 Perspectives Podcast ·

2021/12/06

Auto and commercial fleets have always posed a risk management challenge, but evolving market conditions, such as the ongoing driver shortage and social inflation, are exacerbating those risks and further underscoring the need to mitigate these challenges. Telematics is a tool that helps insurers more accurately understand underwriting risk profiles to address potential issues and reduce exposure. We recently spoke with Greg Jacobs, Director of Product Management, IoT and Telematics at Verisk, to

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11:50

Why Data Is De-Mystifying Auto Insurance Risk

Property & Casualty 360 Perspectives Podcast ·

2021/12/06

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