Travel Buddy with Switchfly

In episode four of the Travel Buddy podcast by Switchfly, the discussion revolves around practical travel tips, focusing on the mechanics of planning and booking a trip. Topics include starting the booking process, assessing different booking avenues such as online travel agents (OTAs), direct bookings, and the importance of using loyalty and rewards programs effectively. The podcast also highlights the significance of preparing for your trip by discussing flexibility and refundability of

In this episode of Travel Buddy presented by Switchfly, the team delves into the realm of AI and automation in the travel industry. From the broad definitions of automation to the specific applications in different sectors of travel, the conversation explores the significance of leveraging technology to enhance traveler experiences. Highlighting the role of machine learning and artificial intelligence, the episode discusses how automation has evolved over the years and the current trends

In this episode of the Travel Buddy podcast, hosts James and Ian delve into the world of gift cards in the travel industry. They discuss the current state of travel, the growing popularity of gift cards, and the need for travel brands to offer a variety of options alongside gift cards. The hosts explore the economics of gift cards, including take rates, redemption rates, and the impact on customer relationships. They also highlight the rising demand for travel experiences among Gen Z and

In this first episode of the Travel Buddy podcast presented by Switchfly, hosts James and Ian delve into the exciting world of travel, rewards, and loyalty. They share personal stories, discuss the role of Switchfly in the travel industry, and explore the differences between employee and customer rewards. Join them as they provide valuable insights into the current state of the industry, the impact of disruptions on loyalty, and the importance of customer support. Get ready to learn about