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PODCAST

Loan Officer Leadership

The Loan Officer Leadership Podcast is designed to help mortgage professionals grow their production, strengthen their leadership, and build a predictable mortgage business. Hosted by nationally recognized mortgage leader Steve Kyles, the show delivers practical strategies, loan officer coaching insights, and proven systems used by top-producing loan officers nationwide. With more than two decades in the mortgage industry, Steve Kyles has helped thousands of families finance homes while building

business careers

All Episodes

11:57

422. Why Most Loan Officers Waste Their Database (and...

Loan Officer Leadership ·

2025/04/17

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. If you’re not getting at least 2–5 loans a month from your database, you’re leaving serious money on the table. In this episode, your host, Steve Kyles breaks down why most loan officers miss out on consistent, referral-rich business—and how to fix it with a simple, proven system. You’ll learn: Why fear, busyness, and lack of structure keep most LOs stuck What to say (and

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11:53

420. I Bet You Didn’t Know: 5 Ways to Turn No’s Into...

Loan Officer Leadership ·

2025/04/03

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your hosts, Steve Kyles are joined by Allison Johnston—President of Success Mortgage Partners and the queen of turning no’s into yeses. They break down five overlooked ways to save tough deals, from getting DPA exceptions to using odd-term loans and second FHA appraisals. If you want to close more loans with what’s already in your pipeline, don’t miss this one.

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14:56

419. 13 Conversations a Day = 8+ Loans a Month: The...

Loan Officer Leadership ·

2025/03/29

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your hosts, Steve Kyles and Frank Garay unpack the real results from our recent Call Stars 50 Blitz—nearly 4,200 outbound calls, over 1,800 conversations, 323 referrals, and 46 appointments in a single day. They break down the exact formula that’s helping loan officers close 8–10+ loans per month consistently with just 13 conversations a day—and it’s all backed by

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11:01

416. What 50 Conversations in 1 Day Taught Me:...

Loan Officer Leadership ·

2025/03/20

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. Not everyone hit 50 calls, but they still won the game—because momentum beats hesitation every time. In this episode, your host, Steve Kyles talks about why some don’t hit their goal, but they still win, how your story inspires others, and why results come when you take massive action. If you’ve been waiting for the perfect moment to start, this is your wake-up call. If you’re

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14:48

415. What 50 Conversations in 1 Day Taught Me: It's...

Loan Officer Leadership ·

2025/03/15

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. Making calls isn’t enough—you need conversations that convert. In this episode, your host, Steve Kyles dives into why first calls are never great, but they get better, why the right script matters, and how having a clear call to action changes everything. Loan officers who win aren’t just dialing—they’re moving deals forward. If you want your conversations to create results, listen

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22:15

412. From 2 to 8 Loans: How Greg Kohlhagen Continues...

Loan Officer Leadership ·

2025/03/06

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles sits down with Greg Kohlhagen, who went from closing just two loans a month to eight closings this month. Greg breaks down the three key things he focused on to grow his business and maintain momentum. Greg shares how he mastered: Daily prospecting habits that drive consistent closings Accountability strategies to stay focused and

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38:38

408. Building a Rockstar Mortgage Team with Chris Haynes

Loan Officer Leadership ·

2025/02/20

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles sits down with Chris Haynes, a powerhouse branch manager and top producer, to break down the keys to building and leading a high-performing mortgage team. They talk about the systems, structure, and mindset shifts that helped Chris scale to $44M in personal production while leading a $120M+ branch—all while keeping faith, family, and freedom at

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13:52

405. The Secret to Profitable Realtor Relationships:...

Loan Officer Leadership ·

2025/02/08

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles breaks down the key difference between being interested vs. being interesting—and how one of these will make you significantly more money. He also shares a simple but powerful framework for having effective meetings, conversations, and phone calls with agents and partners. When you implement this approach, you’ll go deeper, faster, and turn more

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18:06

403. Reigniting Success: Mark Pfeiffer’s Journey to...

Loan Officer Leadership ·

2025/02/01

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles sits down with Mark Pfeiffer who shares how he turned a post-COVID funk into a season of growth, doubling his leads and reigniting his passion for the mortgage business. Through discipline, focus, and a proven system, Mark has achieved incredible results—and he’s breaking it all down in this episode. Here’s what they cover: The three

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13:19

401. From Calls To Closings: The Art Of Agent...

Loan Officer Leadership ·

2025/01/25

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your hosts, Steve Kyles and Frank Garay discuss the "power of one" strategy for achieving success in the real estate industry, emphasizing that success is simpler than many believe. They break down a simple yet effective approach to building relationships with qualified agents that can lead to a significant increase in referrals and transactions. If you're ready to

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25:19

400. Turning Nos into Yeses: The Honey Badger of...

Loan Officer Leadership ·

2025/01/23

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles sits down with Allison Johnston, affectionately known as the “Honey Badger,” for her ability to turn 82% of turndowns from other lenders into closed and funded loans. As President of Success Mortgage Partners, she leads with a relentless focus on operational excellence, empowering sales teams to close more transactions. In this episode, we

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19:23

398. Part 1 of 2: Unlocking Realtor Presentations—How...

Loan Officer Leadership ·

2025/01/16

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles sits down with Sharon Wofford who shares her proven strategy for turning a single Realtor office presentation into 14 leads in one week. Learn how to create powerful "one-to-many" presentations that generate leads and closable business long after the event. Want a copy of the Realtor DSP and tips on how to hold your own Call Stars? Visit

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16:18

396. Wait... I Thought Nobody Was Buying?!

Loan Officer Leadership ·

2025/01/09

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your hosts, Steve Kyles and Carl White tackle the myth that "nobody's buying" in today's market. With the industry facing challenges, two distinct camps have emerged: Loan officers crushing it with double-digit closings and record-breaking months. Loan officers struggling to adapt and feeling stuck. Steve and Carl dive into the truth behind these trends,

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11:43

395. Gamify Your Prospecting: Turn Calls into Fun Wins!

Loan Officer Leadership ·

2025/01/04

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles sits down with Cat Terry, a standout member of The Network at Success Mortgage Partners, to uncover her innovative approach to making prospecting both effective and enjoyable. Cat shares her creative strategy of using bingo cards to gamify the prospecting process, aligning it with the Daily Success Plan. These cards not only include action

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29:50

394. From Operations to 22 Closings a Month: Brittany...

Loan Officer Leadership ·

2025/01/02

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles sits down with Brittany Bobbs who shares how she went from working in operations to becoming a top-producing originator, closing 22 transactions in just one month. What if you could completely transform your mortgage business in a matter of months? Brittany's journey is proof that massive success doesn’t have to take years—it takes focus,

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11:23

391. Never Send Another Christmas Card: Stand Out...

Loan Officer Leadership ·

2024/12/21

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your hosts, Steve Kyles and Carl White discuss why it’s time to ditch traditional marketing like Christmas cards and focus on strategies that help you truly stand out. Are you blending in with the crowd or standing out as a one-of-one? This week, we break down the keys to impactful marketing that grabs attention and builds genuine connections. If you’re ready to

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24:41

390. The Perfect 30-Second Introduction That Wins...

Loan Officer Leadership ·

2024/12/19

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. Did you know the first 30 seconds of your conversation can make or break your client’s trust? In this episode, your host, Steve Kyles teaches you the perfect 30-second introduction that wins clients every time. You’ll learn how to validate your referral partner with appreciation, outline the next steps to inspire confidence, and position yourself as the trusted expert they need.

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14:10

387. The Inverse Relationship Between Risk and Trust

Loan Officer Leadership ·

2024/12/07

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your hosts, Steve Kyles and Frank Garay dive deep into the critical relationship between trust and risk in the world of real estate and lending. They discuss strategies for loan officers to build trust with real estate agents, especially those who are high performers in the industry. Key topics include: Understanding the inverse relationship between trust and risk

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14:03

386. Why You’re Stuck: The Hidden Bottleneck Killing...

Loan Officer Leadership ·

2024/12/05

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your host, Steve Kyles tackles the bottleneck that keeps so many loan officers stuck in the day-to-day grind—handling files, putting out fires, and juggling endless busy work. Here’s the truth: every minute spent on tasks that don’t directly drive revenue is costing you money, time, and peace of mind. Steve walks you through the exact steps to fix this—how to

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21:30

385. The Winning Plan Revealed

Loan Officer Leadership ·

2024/11/23

Welcome to Loan Officer Leadership, your #1 podcast for Loan Officers who are looking for structure and success. In this episode, your hosts, Steve Kyles and Carl White dive deep into the importance of having a solid plan for success. They discuss how most people desire a great year but often lack a clear strategy to achieve it. Drawing parallels to NFL teams, they emphasize that success is intentional and requires a focused approach. Discover the concept of the One Page Business Plan, which

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91 results

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