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PODCAST

The Healthcare Leadership Experience

Healthcare management is ever-changing. Join Lisa Miller and Jim Cagliostro where you will hear from innovators and leaders within healthcare and from other industries. Lisa and Jim will bring you topics on the business and clinical sides of healthcare on strategy, finance, managed care contracting, nurse engagement, physician engagement, new patient care models, patient satisfaction, innovation, leadership, communication, marketing, plus much more. This show will challenge you to think

business medicine

All Episodes

38:15

Workplace Safety In The Healthcare Setting | E. 76

The Healthcare Leadership Experience ·

2023/07/05

As nursing shortages continue, occupational risks for healthcare workers are on the rise. Janelle Barowski discusses effective strategies to combat this growing issue with Jim Cagliostro. Episode Introduction Janelle draws on her nursing and writing experience to explain why staffing levels are at the root of workplace safety issues, how unsafe ratios are leading to unsafe choices and the need to shift the mindset away from martyrdom. She also reiterates why the General Duty Clause of the OSHA

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39:23

Compassion Fatigue & The Need For Self-Care | E. 75

The Healthcare Leadership Experience ·

2023/06/28

Post-pandemic burnout is affecting healthcare workers at every level. Certified Counselor Jahmaal Marshall shares his insights for effective self-care with Jim Cagliostro. Jahmaal explains why his ‘’secret sauce’’ is to understand who people are, how uncomfortable places help us to grow, why healing begins by disrupting our narrative, and the importance of boundaries in overcoming compassion fatigue. He also shares why every hospital needs a resilience worker, how to advocate for yourself, and

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28:16

Intergenerational Management in Healthcare | E. 74

The Healthcare Leadership Experience ·

2023/06/21

The healthcare demographic is changing as younger generations move into the workforce. Ryan Dos Reis shares his advice on leading and motivating employees with Jim Cagliostro. Episode Introduction Ryan reveals how advice from a world cup soccer referee influenced his leadership style, why the ability to ‘’reset your day’’ matters in CTICU. and explains why we should forget generational stereotypes in the workplace. He also shares his mantra of ‘’direct, motivate, develop’’, why hospitals need

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41:40

Improving the Hiring Process in Healthcare | E. 73

The Healthcare Leadership Experience ·

2023/06/14

The ongoing staffing shortage is one of the biggest challenges facing the healthcare sector. Meri Halilovich and Henry Lang share their strategies for creating an effective hiring process with Jim Cagliostro. Episode Introduction Meri and Henry explore how a repetitive application process can deter candidates at the first hurdle, why the resume is only a starting point for hiring managers and offer vital interview tips for job applicants. They also explore the importance of understanding culture,

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36:20

Healthcare’s Leadership Gap with Ronnie Kinsey | E. 72

The Healthcare Leadership Experience ·

2023/05/31

As healthcare continues to move through a challenging transition, Ronnie Kinsey explains to Jim Cagliostro how he works with healthcare leaders to surpass their greatest goals and resolve leadership gaps. Episode Introduction Ronnie highlights the importance of exposing clinicians to the business side of healthcare, how ‘’one to one to one up’’ leadership can lead to multiple gaps of ‘’abyss potential’’, and why people must prioritize behavior and check things at the door. He also explains why

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29:51

Connecting with your Patient Population with Doug...

The Healthcare Leadership Experience ·

2023/05/24

Healthcare marketing has seen a shift from ‘’patient’’ to ‘’consumer’’ in recent years. Doug Pohl explains to Jim Cagliostro how a focus on heart and emotions can help to reconnect hospitals with their patients. Episode Introduction Doug explains why hospitals need to prioritize ‘’humanity’’ over the bottom line, how to become a two-way mirror to build patient relationships, and why Business 101 is all about listening. He also shares how his experience as a singer/songwriter helped him to

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27:16

Closing Healthcare’s Purpose Gap with Lauren Pasquale...

The Healthcare Leadership Experience ·

2023/05/19

Lauren Pasquale Bartlett is the first Chief Marketing Officer at Ingenovis Health, healthcare workforce solutions providers. Here, she shares how hospitals can benefit from a clear purpose, and how to achieve it. Episode Introduction Lauren discusses how purpose is every organization’s North Star, how it creates passion and reveals the survey that shows people prioritize purpose over profit She also shares Ingenovis’ ACT (Advocacy, Careers, Tools) program, discusses the rationale behind

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47:08

Why Nurses Need Mentorship with Jenny Finnell | E. 69

The Healthcare Leadership Experience ·

2023/05/10

Growing numbers of nurses are struggling with the demands of their profession. Jenny Finnell explains the benefits of mentorship and the expanding mission of Nurses Teach Nurses to Jim Cagliostro. Episode Introduction Jenny shares her foundational belief in ‘’paying it forward’’, how everyone has a role to play in mentorship, why nurses need a safe zone, and the impact of the pandemic on burnout. She also highlights the financial benefits for hospitals supporting mentorship, her global vision

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32:41

Exposing Healthcare Fraud with Jonathan Tycko | E. 68

The Healthcare Leadership Experience ·

2023/05/03

High levels of government funding means that the value of healthcare fraud runs into billions of dollars annually. Attorney Jonathan Tycko discusses his role in representing whistleblowers, with Jim Cagliostro. Episode Introduction Jonathan explains why the value of healthcare related cases under the False Claims Act ($1.8 billion recovered in 2022) represents only a fraction of the real total, why most people are reluctant to become whistleblowers, and shares the universal mistake all health

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32:02

Taking Back The Business of Healthcare with Preston...

The Healthcare Leadership Experience ·

2023/04/26

US healthcare costs are the highest in the world, yet health outcomes lag behind other countries. Preston Alexander shares his mission to prioritize patient care and clinicians over profit with Jim Cagliostro. Episode Introduction Preston explains that the principal issue with US healthcare is its profit-driven approach, why healthcare must be a forward-thinking Netflix, rather than an obsolete Blockbuster, and why the nursing shortage is the result of a broken system. He also emphasizes how

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42:16

Empowering Nurses In Leadership & Innovation with...

The Healthcare Leadership Experience ·

2023/04/19

Giving nurses a voice in healthcare is the mission of Rebecca Love, Chief Clinical Officer at IntelyCare & President of SONSIEL. Here she explains why to Jim Cagliostro, and how a hackathon changed her life. Episode Introduction In a powerful conversation, Rebecca discusses the impact of the Woodhull study, plummeting post-Covid retention rates in nursing, and how the perception of nursing as ‘’cost’’ is damaging to healthcare. She also reveals the imminent launch of the Commission for

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29:32

The Role of a Stroke Coordinator with Monte...

The Healthcare Leadership Experience ·

2023/04/12

Every year, nearly 800,000 people in the United States have a stroke. Listen in to a Stroke Coordinator on how his role helps to save lives, transform patient care, and reduce costs. Episode Introduction Monte explains why data abstraction is the biggest part of a stroke coordinator’s role, the importance of maintaining patient focus and why ‘’responsibility without authority’’ means teamwork and communication are vital. He also highlights his unique position in understanding the time sensitive

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24:34

How AI is Transforming Healthcare with Moleen Madziva...

The Healthcare Leadership Experience ·

2023/03/15

Viz.ai is a tech company on a mission to fundamentally improve how healthcare is delivered through AI. Senior Director of Global Clinical Affairs, Moleen Madziva shares strategy and insights with Jim Cagliostro. Episode Introduction As AI continues to reshape healthcare, Moleen explains how Viz’s cloud based system drives efficiencies in patient care, and reveals the unique mobile app with a critical impact on surgeon decision making. She also explains why hospitals must allow the data to

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34:38

Changing Your Healthcare Mindset with Rhone D’Errico...

The Healthcare Leadership Experience ·

2023/02/22

Changing times require a change in mindset. Episode Introduction The pandemic forced health systems to explore new ways of delivering care and education. Rhone shares the benefits of LinkedIn as a mindset platform, the skills unique to Nursing Practitioners and how students in search of preceptorships can benefit by taking the ‘’cookie basket to the clinic’’. He also explains why telepsychiatry provides patients a safe space and extols the power of servant leadership. Show Topics Changing

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36:14

Optimizing Healthcare for Heart Disease with...

The Healthcare Leadership Experience ·

2023/02/01

Learn about HeartFlow, the technology revolutionizing precision heart care. Episode Introduction Heart disease is the leading cause of death in the US. HeartFlow’s non-invasive, cutting edge technology aims to improve the patient experience and make cardiovascular care easier for physicians. Topics include, the barriers to obtaining an accurate diagnosis of coronary artery disease (CAD), condensing the patient experience into a single CAT scan, the data supporting the new technology, and why 80% of

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29:31

Healthcare Cost Management Best Practices | E. 61

The Healthcare Leadership Experience ·

2023/01/25

Discover six ‘’better than best’’ practices in cost savings for hospitals. Episode Introduction Adopting new habits can reap significant cost savings rewards. Lisa introduces six proven best practices including, creating an Accelerating Cost Savings team, why hospitals should follow the cost savings ‘’yellow brick road’’, and why frontline employees are your best source of innovation. Lisa also cites Tom Cruise as an illustration of how hospitals can benefit from cost reduction experts and reveals

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31:47

Innovative Cost Savings Ideas For Hospitals In 2023 |...

The Healthcare Leadership Experience ·

2023/01/18

The top healthcare cost savings strategies for 2023. Episode Introduction As hospitals struggle with spiraling costs, Lisa Miller reveals seven key ways to save money in the next 12 months. Topics Include how ‘’flickering’’ helps to reflect on cost initiatives, the need for a Chief Expense Officer, the midterm contract reviews that helped to save one hospital over $19 million, and how data creates a 14% cost shift when presented to physicians. Show Topics Adopt a comprehensive approach to

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41:28

2022 Healthcare Cost Savings Year In Review | E. 59

The Healthcare Leadership Experience ·

2023/01/11

Lisa Miller shares her experience of successful hospital cost savings projects from the past 12 months and looks ahead to 2023. Episode Introduction Lisa Miller shares her experience of successful hospital cost savings projects from the past 12 months and looks ahead to 2023. Topics Include. the need to set big stretch goals, how dysfunctional teams affect change management projects, the in-depth cost analysis that saved jobs at one hospital, when people would ‘’rather be rich than right’’, and

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44:10

Why Communication Matters with Brian Morgan | E. 58

The Healthcare Leadership Experience ·

2023/01/06

Explore the impact of the written word and what it means for healthcare. Episode Introduction In this episode, Lisa Miller, Managing Director at SpendMend, interviewed Brian Morgan to learn more about the principles and mission of Think Deeply, Write Clearly. Topics include the impact of language and communication on business credibility, why comprehension of the written word belongs only to the reader, how better communication could improve healthcare, and why innovation isn’t always

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25:58

How Nurse Coaches Can Support Healthcare...

The Healthcare Leadership Experience ·

2022/12/16

The role of a nurse coach and her impact on the nursing community. Episode Introduction In this episode, Jim Cagliostro, VIE Healthcare’s Clinical Operations Performance Improvement Expert, interviewed Alexcie Sanchez to learn more about nurse coaches. Topics include, taking a more holistic approach to health and wellbeing, the growing need for nurse coaches, the positive impact of nurse coaching on burnout, and why nurse coaches are a ‘’shining light’’ in healthcare. Show Topics What

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117 results

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