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PODCAST

Service Management Leadership Podcast

Service Management Leadership Podcast

Thank you for visiting the Service Management Leadership Podcast. Our goal is to elevate conversations across the globe. This podcast platform will feature prominent leaders in the industry willing to share their expertise. Below, you will see a schedule of podcast hosts: ■ Monday: Jeffrey Tefertiller – Service Delivery topics ■ Tuesday: David Cannon, PeopleCert ■ Wednesday: Kenneth Gonzalez ■ Thursday: Jeffrey Tefertiller – Service Management topics ■ Friday: Rina Rhambhatt-Barot - Variety of

technology

All Episodes

00:04:29

Service Management Leadership - Digital Strategy...

Service Management Leadership Podcast ·

2023/11/08

A brief discussion from the DITS book (ITIL4) Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us

en-us

00:08:04

Service Management Leadership - The Role of Internal...

Service Management Leadership Podcast ·

2023/11/07

A brief discussion about having the right people - and their expertise - when trying to move to ITIL4 Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services

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00:09:07

Service Management Leadership - Moving to ITIL4

Service Management Leadership Podcast ·

2023/11/06

A brief discussion about moving to ITIL4 Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey

en-us

00:05:07

Service Management Leadership - Frameworks

Service Management Leadership Podcast ·

2023/11/02

A brief discussion about complementary, not competing, frameworks Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is

en-us

00:05:34

Service Management Leadership - The Concept of Value

Service Management Leadership Podcast ·

2023/11/01

A brief discussion about understanding value Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us

en-us

00:05:48

Service Management Leadership - Automation

Service Management Leadership Podcast ·

2023/10/31

A brief discussion about automation Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an

en-us

00:06:21

Service Management Leadership - Why We Need Great...

Service Management Leadership Podcast ·

2023/10/30

A brief discussion about service management Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us

en-us

00:04:31

Service Management Leadership - Assumptions

Service Management Leadership Podcast ·

2023/10/26

A brief discussion about continually assessing our assumptions Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is

en-us

00:06:52

Service Management Leadership - Maturity Assessment

Service Management Leadership Podcast ·

2023/10/25

A brief discussion about maturity assessments Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us

en-us

00:05:05

Service Management Leadership - You Get What You...

Service Management Leadership Podcast ·

2023/10/24

A brief discussion about measuring Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is an

en-us

00:06:54

Service Management Leadership - Digital Friction

Service Management Leadership Podcast ·

2023/10/23

A brief discussion about digital friction Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey

en-us

00:04:51

Service Management Leadership - Leadership

Service Management Leadership Podcast ·

2023/10/19

A brief discussion about accountability in leadership Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is

en-us

00:06:21

Service Management Leadership - Taking a Modular...

Service Management Leadership Podcast ·

2023/10/18

A brief discussion about ITSM Toolsets Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey is

en-us

00:05:52

Service Management Leadership - Automating Better

Service Management Leadership Podcast ·

2023/10/17

A brief discussion about measuring automation Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us

en-us

00:00:28

Service Management Leadership - Becoming a Hunter

Service Management Leadership Podcast ·

2023/10/16

A brief discussion about hunting for value co-creation Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is

en-us

00:03:54

Service Management Leadership - Better Reporting

Service Management Leadership Podcast ·

2023/10/12

A brief discussion about reporting better Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey

en-us

00:03:56

Service Management Leadership - Licensing

Service Management Leadership Podcast ·

2023/10/11

A brief discussion about the irony of tool licensing Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us

en-us

00:04:06

Service Management Leadership - 2 Things Every...

Service Management Leadership Podcast ·

2023/10/10

A brief discussion about transformation Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey

en-us

00:04:16

Service Management Leadership - IT Service Delivery

Service Management Leadership Podcast ·

2023/10/09

A brief discussion about service delivery Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership, an IT consulting firm specializing in Service Management, CIO Advisory, and Business Continuity services. The firm's website is www.servicemanagement.us. Jeffrey

en-us

00:07:12

Service Management Leadership - Guest Host Luigi...

Service Management Leadership Podcast ·

2023/10/06

Luigi Ferri takes the mic to talk about IT Certifications in his twelfth episode for the Service Management Leadership Podcast. Here is Luigi's LinkedIn profile: https://it.linkedin.com/in/ukbestpractices Each week, Jeffrey will either be sharing his knowledge or interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as tomorrow's show is one you will not want to miss. Jeffrey is the founder of Service Management Leadership,

en-us

1,105 results

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