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PODCAST

Uncle Marv"s IT Business Podcast (Real Talk for IT Pros & MSPs)

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topics such

technology entrepreneurship

All Episodes

00:36:42

551 ThreatLocker for the win?

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/08/03

In this episode, Uncle Marv discusses his choice between Threat Locker and CyberFox Elevate for privileged access management and auto elevation in his IT business. He provides insights into his decision-making process and explains why he ultimately chose Threat Locker due to its zero-trust approach, application whitelisting, and ring fencing capabilities.Key Takeaways:Uncle Marv shares his experience with renting a vehicle from SIXT and suggests sticking with reliable service providers even if the

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00:41:00

550 Shut Up and Listen!

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/27

In this episode of the IT Business Podcast, Marvin talks about the importance of customer service in running a successful IT business. He emphasizes the significance of active listening to understand customer needs and frustrations. Marvin shares his experiences and interactions with clients over the years, emphasizing the value of giving full attention, avoiding interruptions, and showing empathy to build strong client relationships.Key Takeaways:Prioritize active listening: Focus completely on the

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00:21:24

549 PitchIT Vendor Spotlight: Bizzity

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/26

In this episode of the IT Business Podcast, host Marvin Bee interviews Ed Mana, the founder and CEO of Bizzity, a software-as-a-service platform aimed at helping managed service providers (MSPs) improve their sales and marketing processes. Bizzity focuses on making sales and marketing faster and easier for MSPs, helping them save time, boost revenue, and focus on growing their business. The platform offers features such as streamlined quoting processes, efficient integration with other tools, fast

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00:20:29

548 PitchIT Vendor Spotlight: HacWare

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/26

In this episode of the IT Business Podcast, host Marvin Bee speaks with Juan Fernandez, the channel chief, and Tiffany Ricks, the founder of HacWare. HacWare is a startup competing in ConnectWise's PitchIT program, which aims to find vendors with emerging technologies that complement ConnectWise's ecosystem and support MSPs.HacWare provides a 100% automated phishing simulation and security awareness training platform to educate end-users on identifying and avoiding phishing attempts. Their platform

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00:19:13

547 PitchIT Vendor Spotlight: Datastream Insurance

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/26

In this episode of the IT Business Podcast, host Marvin Bee interviews Larry Meador, the channel chief for DataStream Insurance. DataStream is a specialty cyber insurance-only broker with over 40 different carriers in their portfolio. They focus on partnering with MSPs and MSSPs to help their SMB clients get insured. The company uses AI and machine learning to analyze data, enabling them to offer better products and help MSPs get ahead of the insurance process. The discussion revolves around the

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00:46:35

546 Maximize Your Tech Return on Investment (ROI)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/26

In this episode of the IT Business Podcast, host Marvin Bee interviews Nathaniel Morris, from EQ Digital, on maximizing technological value for businesses. They discuss how technology is an expensive investment, and many companies fail to get the most value out of it due to improper deployment, redundancies, and lack of understanding of its impact on the business. Nathaniel emphasizes that technical teams need to understand the business context and articulate how technology can enable better

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00:14:06

545 PitchIT Vendor Spotlight: vCIOToolbox

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/22

In this episode of the IT Business Podcast, host Marvin Bee and Sean Lardo discuss the ConnectWise PitchIT program, a shark tank-like competition for emerging vendor technologies and services that complement the ConnectWise ecosystem and support the MSP mission. They introduce Brian Doyle, co-founder and CEO of vCIOToolbox, a unified platform for VCIOs and VCsOs to engage with their customers, build roadmaps, and guide them towards using technology to improve their organizations. vCIOToolbox

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00:15:40

544 PitchIT Vendor Spotlight: Grok Stream

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/22

In this episode of the IT Business Podcast, host Marvin Bee continues the summer series on the ConnectWise PitchIT program. He is joined by Sean Lardo, who explains that PitchIT is a shark tank-like competition sponsored by ConnectWise. The featured vendor in this episode is Josh Kindiger from Grok Stream, a company specializing in AI and machine learning for operations centers of MSPs. They integrate with various systems, helping MSPs proactively and predictively identify and fix problems in

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00:17:07

543 PitchIT Vendor Spotlight: Phalanx

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/22

In this episode of the IT Business Podcast, host Marvin Bee and guest Sean Lardo discuss the ConnectWise 2023 Pitch It competition. PitchIT is a shark tank-like competition sponsored by ConnectWise, seeking emerging vendors in the IT space that complement ConnectWise's ecosystem and support the mission of managed service providers (MSPs). The guest for this episode is Ian Garrett from Phalanx, a lightweight data loss prevention and document mapping solution. Phalanx offers data protection by

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00:38:43

542 Do You Build Custom Servers?

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/20

Highlights:Marvin highlights the NetAlly AirCheck G3 Wireless Analyzer, a versatile tool for testing and analyzing Wi-Fi networks, and shares a real-world use case during a client visit.He talks about his experience in building custom servers for a major network upgrade project and compares the cost and convenience of doing so with established vendors like HP, Dell, and Lenovo.Marvin seeks advice from the community on installing Hyper-V for the first time and asks for tips and gotchas to look out

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00:12:42

541 PitchIT Vendor Spotlight: Orpheus Cyber

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/19

In this episode of the IT Business Podcast, our guest is Karla Reffold, COO of Orpheus Cyber, a company specializing in vulnerability prioritization and risk ratings. Karla explains how their platform helps organizations improve their security by predicting which vulnerabilities are likely to be exploited in the future, saving time and resources. She also discusses how Orpheus Cyber assists with supply chain management by providing risk ratings for suppliers. The episode concludes with the host

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00:15:19

540 PitchIT Vendor Spotlight: B2BToolbox

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/19

In this episode of the IT Business Podcast, Uncle Marv interviews Norm MacConkey from B2B Toolbox, formerly known as MPS Toolbox. B2B Toolbox provides a turnkey e-commerce solution for ConnectWise resellers, allowing them to create an online storefront and sell a wide range of products, including IT hardware and software. The platform enables customers to easily browse, select, and purchase products without the need for direct interaction. B2B Toolbox also offers marketing services to help drive

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00:16:24

539 PitchIT Vendor Spotlight: ComplianceRisk.io

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/19

In this episode of the IT Business Podcast, Uncle Marv and Sean Lardo discuss the upcoming Pitch IT competition by ConnectWise. They introduce Tim Golden from ComplianceRisk.io, who talks about their platform called Polygon, which provides governance as a service for MSPs. Polygon helps MSPs streamline their policies, procedures, and compliance documentation, making it easy and efficient to manage at scale. Tim explains how Polygon integrates with various tools, including ConnectWise, Fort Mesa, and

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00:17:10

538 PitchIT Vendor Spotlight: BinoxMSP

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/16

In this episode of the IT Business Podcast, Uncle Marv continues the summer series for the Connectwise Pitch It program. He interviews Walter Contreras from Binox MSP, who shares his experience as an immigrant and the development of Binox. Binox MSP is a Sales and Marketing solution for MSPs (Managed Service Providers) that provides human verified B2B leads, along with an exclusive PSA (Professional Services Automation) to CRM (Customer Relationship Management) bi-directional sync and marketing

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00:14:36

537 PitchIT Vendor Spotlight: Symoda

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/16

Wayne Creamer from Symoda joins the podcast to discuss their client-facing customer service platform. Symoda aims to improve the customer experience for MSPs and their clients by providing better communication, self-service solutions, and a focus on the client's overall support experience. The platform integrates with popular PSAs like ConnectWise and Autotask, allowing MSPs to create and update tickets directly within the app. Symoda also plans to harness AI to automate tasks and provide a more

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00:13:05

536 PitchIT Vendor Spotlight: Telivy

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/16

In this episode of Uncle Marv's IT Business Podcast, Marvin Bee and Sean Lardo discuss the ConnectWise PitchIT program, a Shark Tank-style competition for emerging and innovative vendors. They are joined by Naren Sathiya from Telivy, a company that automates cybersecurity risk assessments. Telivy helps identify and analyze cyber liabilities across various security areas and offers remediation plans through partner vendors. They also assist MSPs in educating clients about their cyber liabilities and

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00:07:24

535 Closing out ASCII Edge in Tampa

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/14

In this episode of the IT Business Podcast, Marvin Bee is joined by Lynn from ASCII and Technology Attorney Bradley Gross. They discuss the ASCIII Edge event in Tampa Florida, and the upcoming Taste of Success, which are local dinner learns organized by the ASCII group. The dinner learns offer an intimate setting for MSPs to network and learn from industry experts like Bradley Gross and Corey from new so. The hosts emphasize the importance of keeping the events small and conversational. The podcast

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00:59:11

534 The Microsoft 365 Journey to the Cloud (Live Q&A)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/13

In this episode of "Uncle Marv's IT Business Podcast," we took a deep dive into the Microsoft 365 Journey to the Cloud. We covered everything from enhanced email protection to customizing conditional access policies for top-notch security.But that's not all! We also discussed the benefits of utilizing Teams Channels for client communication and monitoring. And of course, we couldn't forget about the failed conditional access and password issues that can sometimes pop up.Now, let's talk about the

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00:27:28

533 The Microsoft 365 Journey to the Cloud (Part 3)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/12

In this podcast episode, Marvin Bee and Dinah Giles from Skyline IT Management discuss various topics related to Microsoft 365 and cloud migration. They cover subjects like licenses, cloud adoption, client criteria for migration, hybrid scenarios, customization and branding, and the cost considerations of transitioning to premium licenses. They also touch upon topics like calendar sharing and deploying Windows 10 using cloud configuration. The episode concludes with an invitation to a live show

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00:52:45

532 Introducing the MSP Corner

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2023/07/12

In this episode of "Uncle Marv's IT Business Podcast," the hosts discuss the importance of tailored content and videos for MSPs. They emphasize the need for guidance in creating content that aligns with an MSP's model, clients, and goals. They also highlight the value of being involved in meetings and providing guidance for implementing marketing plans. The hosts stress the importance of fair compensation for content production and goal alignment. The episode concludes with a discussion about the

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571 results

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