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PODCAST

The Home Service Expert Podcast

Tommy Mello: $200 Million Founder|Forbes, Inc., Entrepreneur Columnist

The Home Service Expert podcast is the No. 1 podcast for ambitious home service entrepreneurs, whether they are in plumbing, HVAC or another niche. In this show, Tommy Mello, a $200M business founder, will talk with the best entrepreneurs and experts in the home service industry and beyond, to share insights that have made them successful: from the newest marketing tools to the best scaling strategies. Previous podcast guests include Terry Nicholson (former national trainer of NYSE-listed home

business management

All Episodes

57:06

Generating $2M in Sales Through Thumbtack

The Home Service Expert Podcast ·

2018/08/16

Josh is the founder and CEO of Direct Movement Group, a multimillion-dollar custom home building and remodeling business based in Florida. He is the first contractor to reach millionaire status on online platform Thumbtack, which matches customers with local professionals for projects. In this episode, we talked about leadership, sales, networking...

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01:06:01

Writing Copy That Makes Customers Ready To Buy

The Home Service Expert Podcast ·

2018/08/09

Ben is a renowned Internet marketer and one of the top email marketing specialists in the world today. He has over 15 years of experience doing direct response copywriting for his clients, helping them earn multimillion dollar sales in hypercompetitive markets. In this episode, we talked about email marketing, sales, lead generation...

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01:15:30

Growing Your Bottom Line Through Better Execution

The Home Service Expert Podcast ·

2018/08/01

Thor is the founder of Peak Performance Group and the host of Peak Performance podcast. He is a successful entrepreneur who has founded, bought, and sold several multi-million dollar business throughout his entrepreneurial journey. As a profitability coach, his passion lies in helping business owners grow their bottom line through better execution. In this episode, we talked about accountability, client relationship management, hiring...

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55:24

Making Networking Your Most Powerful Business Tool

The Home Service Expert Podcast ·

2018/07/26

Zach is a masterful networker, and the author of the book, “Don’t Sleep on Planes”. Zach’s passion includes helping people get over their fear of networking so they can connect with other people and engage with their own local communities. In this episode, we talked about networking, productivity, customer service...

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41:43

Delivering Top-Notch Customer Service No Matter What

The Home Service Expert Podcast ·

2018/07/18

Parker is the CEO of Answer 1, a virtual receptionist and business answering service that caters to businesses from various industries. Among many of Answer 1’s achievements include maintaining a 0.01% complaint rate of number of calls answered, and making it to the Inc 5000 List of 2012. In this episode, we talked about customer service, marketing, hiring...

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53:00

Setting Yourself Apart From The Rest In Your Market

The Home Service Expert Podcast ·

2018/07/11

Simone is the owner of Demo Diva Demolition, a trail-blazing business in a male-dominated industry. She made her mission of helping her neighbors a full-fledged business success after she lost her home and her job in the aftermath of Hurricane Katrina. In this episode, we talked about management, marketing, business leadership...

en

01:01:43

Building A Multi-Million Dollar Business From The...

The Home Service Expert Podcast ·

2018/07/04

Jason is the Founder, President, and CEO of Phillips' Painting, Roofing and Gutters, a multi-million dollar business. He was featured in CNBC’s Blue Collar Millionaires in 2017, which cast light on how he built his business 19 years ago with with a bucket of paint, $2 to his name, and unparalleled determination. In this episode, we talked about customer service, hiring, management...

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54:43

Earning Your Customers' Attention With Consistent...

The Home Service Expert Podcast ·

2018/06/27

Michael is the Founder and CEO of Michael Baldwin Inc, a branding and coaching firm that aims to help individuals and companies to communicate their mission and passion through their brand. He is an accomplished speaker and leader in the communications industry, and has won several professional awards for his work in corporate branding, including the David Ogilvy Award of Leaders, the Cannes Gold Lion, and Ad Age’s “‘Best of the Year”’ TV Campaign award for copywriting. In this episode, we talked

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01:00:17

Combining Digital with Direct Mail For 10x Marketing...

The Home Service Expert Podcast ·

2018/06/19

Jason is the Chief Marketing Officer of RSVP Publications, a marketing agency that converts affluent homeowners into customers for local business owners. He and his team handle the direct response marketing for big brands, including Verizon, Mercedes-Benz, and Lexus. With the proven formula of direct mail in combination with digital marketing, RSVP has grown to offer their service to over 80 locations, and has been making it to Entrepreneur.com’s prestigious Top 500 Franchises list every year. In

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56:31

Creating Maximum Efficiency by Going Lean

The Home Service Expert Podcast ·

2018/06/15

Ryan is the Director of Consortia at The Association of Manufacturing Excellence, the largest Lean membership organization in the world. His mission is to educate businesses about the power of the lean methodology, and help them harness it to achieve operational excellence. In this episode, we talked about management, organization, efficiency...

en

01:16:20

Leading With Care And Code To Achieve Business Success

The Home Service Expert Podcast ·

2018/06/06

Howard is the Executive Vice President and Director of Training and Operations of Ziglar, Inc, coaching businesses from 52 different industries from 9 different countries. He’s also the author of The Power of Community, and many other books that help small business owners build phenomenal companies. In this episode, we talked about leadership, hiring, sales...

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41:39

Saving Thousands of Dollars With Tax Planning

The Home Service Expert Podcast ·

2018/05/29

Craig is a certified tax coach and public accountant, a business owner, and a former New York City police officer with over 17 years of experience on the force. His mission is to help businesses keep more of what they make through tax planning strategies and techniques. He also co-authored Secrets of a Tax-Free Life and recently wrote The 10 Most Expensive Tax Mistakes that Cost Businesses Owners Thousands. In this episode, we talked about tax planning, accounting, succession planning...

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01:26:48

Boosting Your Bottom Line With Outstanding Customer...

The Home Service Expert Podcast ·

2018/05/23

Shawn is the co-owner and CEO of Reynolds Brothers Exteriors, a successful family-owned eavestrough & exteriors company in Toronto, Canada. In the years since they launched, they’ve received numerous recognitions, such as the Consumers Choice Awards, and HomeStars’ “Best of 2017” award. In this episode, we talked about customer service, hiring, leadership...

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01:00:39

Connecting With Your Customers At An Emotional Level

The Home Service Expert Podcast ·

2018/05/15

Brigham is the founder and president of Power Selling Pros, a leading coaching and training firm dedicated to making your call center better. Power Selling Pros started training six call handlers in 2009. Today, they’ve successfully trained 450 call handlers and have worked with over 120 companies from around the globe. In this episode, we talked about customer service, booking rates, customer experience...

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49:57

Getting Your Booking Rates To As High As 90%

The Home Service Expert Podcast ·

2018/05/08

Susy is a Major Accounts Manager at Callcap, a platform that empowers businesses to improve their marketing effectiveness and customer service through call tracking and monitoring. Susy has years of experience in analytics and telephony, and has helped plenty of businesses, including several in the home service industry, get their booking rates up and grow their business. In this episode, we talked about booking rates, sales, customer service...

en

01:18:50

Transforming From A One-Man Show To An...

The Home Service Expert Podcast ·

2018/05/01

Mark Stoner’s fair share of failures has made him into the success that he is today. He went from running a one-man chimney sweeping business to turning it into a multi-million dollar business. Today, Mark Stoner owns and runs Ashbusters Chimney Service, the third largest chimney sweep operation in the U.S, and is the author of Blue Collar Gold: How To Build A Service Business From The Dirt Up. In this episode, we talked about hiring, leadership, company culture...

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39:02

Becoming #1 In Your Local Market With Google Local...

The Home Service Expert Podcast ·

2018/04/24

SearchKings was established in 2009, and has since built an impressive customer base of over 1200 business owners across North America. They were one of the only five Google Premier Partners that was selected for the Google Guarantee program. In this episode, we talked about search engine marketing, paid ads, customer service...

en

01:06:32

Scaling The Right Systems That Your Team Say YES To

The Home Service Expert Podcast ·

2018/04/17

Keith Lee started his business career as a sales rep for Thompson Marking Service in 1978, worked his way up, and successfully bought the company in 1992. The systems he developed and implemented allowed the company to grow its sales from $300k to $15M per year, and earned them the recognition of being the “Best Small Business to Work For in Washington State” by Washington CEO Magazine. It eventually grew to become what we now know as American Retail Supply. In this episode, we talked about systems,

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53:44

John Jantsch - Turn Your Business Into A Marketing...

The Home Service Expert Podcast ·

2018/04/10

John has been hailed as the “Peter Drucker of Small Business Marketing tactics.” He’s been a marketing consultant to small business owners for thirty years, a renowned speaker, and author of several marketing and business books, including Duct Tape Marketing. In this episode, we talked about small business marketing strategies, productivity, getting more referrals for your business...

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01:14:51

Capturing 25% More Customers With Smart Financing

The Home Service Expert Podcast ·

2018/04/03

Darius is the COO of F.H. Furr Plumbing, Heating & Air Conditioning, Inc, a 250-employees home service company with two offices in Virginia, and one in Maryland. Their biggest accomplishment to date is doing $1 million in financed serviced jobs in just three months. In this episode, we talked about hiring, sales, financing...

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452 results

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