PODCAST

Within the Trenches

Code 7 Podcast Network

A podcast based on the experience of being a 9-1-1 dispatcher.

government

All Episodes

23:06

Within the Trenches Ep 220

Within the Trenches ·

2018/10/08

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 220 features Tanya Lee, Manager of Evans Care Console Cleaning and Preventative Maintenance, and Rob McMullen, Director of Vigo County 9-1-1 and Immediate Past President of NENA. This was recorded live from Cherokee, North Carolina for the NC Public Safety Communications Conference. Supported by: INdigital Episode topics – How a clean center can help your dispatchers As always, if

35:16

Within the Trenches Ep 219

Within the Trenches ·

2018/10/05

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 219 features Ashley, Senior TC and Amy, Shift Lt. with Randolph County 9-1-1 and was recorded live from Cherokee, North Carolina for the NC Public Safety Communications Conference. Supported by: INdigital Episode topics – Ashley’s 9-1-1 story Amy’s 9-1-1 story As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at

18:26

Within the Trenches Ep 218

Within the Trenches ·

2018/10/04

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 218 was recorded in front of a live audience and this is Open Mic. This episode covers the funny and outrageous stories of 9-1-1, the lighter side, and was recorded live from Cherokee, North Carolina for the NC Public Safety Communications Conference. Supported by: INdigital Episode topics – Open Mic stories As always, if you have any comments, questions, or you would like to be a

35:56

Within the Trenches Ep 217

Within the Trenches ·

2018/10/03

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 217 features the #IAM911 stories of the professionals of North Carolina and was recorded live from Cherokee, North Carolina for the NC Public Safety Communications Conference. Supported by: INdigital Episode topics – #IAM911 stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

31:51

Within the Trenches Ep 216

Within the Trenches ·

2018/10/02

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 216 is an Imagine Listening episode and covers the Las Vegas shooting. You will hear disturbing audio as well as powerful stories from dispatch. Supported by: INdigital Episode topics – Las Vegas Shooting As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

34:41

Within the Trenches Ep 215

Within the Trenches ·

2018/09/28

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 215 features Laurel, telecommunications, ATAC trainer, along with Susan, SGT, shift supervisor with Rutherford County 911 Communications and was recorded live from Cherokee, North Carolina for the NC Public Safety Communications Conference. Supported by: INdigital Episode topics – Laurel’s 9-1-1 story Susan’s 9-1-1 story As always, if you have any comments, questions, or you

29:22

Within the Trenches Ep 214

Within the Trenches ·

2018/09/27

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 214 is a live audience episode and was recorded at the 2018 Kentucky Emergency Services Conference. Thank you to everyone who attended and shared during this Open Mic session. Supported by: INdigital Episode topics – Open Mic/Funny 9-1-1 Stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

32:18

Within the Trenches Ep 213

Within the Trenches ·

2018/09/26

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 213 is a live audience episode and was recorded at the 2018 Kentucky Emergency Services Conference. Thank you to everyone who attended and shared during this Imagine Listening session. Supported by: INdigital Episode topics – #IAM911 Stories As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

10:50

Within the Trenches Ep 212

Within the Trenches ·

2018/09/25

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 212 is a surprise episode. Please listen and share. Supported by: INdigital As always, if you have any comments, questions, or you would like to be a guest on the show, please email me at wttpodcast@gmail.com.

28:51

Within the Trenches Ep 211

Within the Trenches ·

2018/09/24

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 211 features Patrick Botz, Director of Engagement with NICE Public Safety, and co-author of The High Performing PSAP. NICE – Facebook | Twitter | Web NICE Recognizes 2018 PSAPs’ Finest Award Winners 35 APCO Public Safety Quality Assurance Webinar Questions Answered Ottawa County dispatchers involved in life-saving attempt at pool Supported by: INdigital Episode topics – What is NICE

01:08:46

Within the Trenches Ep 210

Within the Trenches ·

2018/08/31

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 210 features Doug and Jill of Showalter and Company. This episode was recorded at the Venetian in Las Vegas, Nevada during the 2018 National APCO conference. Please support the podcast by supporting our sponsor. Showalter & Company – Facebook | Instagram | Twitter | Supported by: INdigital Episode topics – Jill's 9-1-1 story Make or break call Doug's story Dispatching in the LA

46:06

Within the Trenches Ep 209

Within the Trenches ·

2018/08/30

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 209 features Brian, dispatch supervisor, tactical dispatcher out of Southern California and instructor for Kim Turner, LLC. This episode was recorded in the Sands Expo of the Venetian in Las Vegas, Nevada during the 2018 National APCO conference. Please support the podcast by supporting our sponsor. Kim Turner, LLC – Facebook | Instagram | Twitter | Supported by: INdigital Episode

21:34

Within the Trenches Ep 208

Within the Trenches ·

2018/08/28

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 208 is a live audience episode and was recorded at the 2018 National APCO conference. This is going to be the second part of Imagine Listening called, Open Mic. In this episode we share some hilarious moments where dispatchers have keyed up on accident and had blunders over the radio as well as calls that can only make you laugh and wonder if this is real life. Thank you to everyone who

42:51

Within the Trenches Ep 207

Within the Trenches ·

2018/08/24

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 207 is a live audience episode and was recorded at the 2018 National APCO conference. Today is #IAM911 Day and the stories in the episode represent the #IAM911 Movement. Thank you to everyone who attended and shared. A big thanks also goes out to APCO for choosing my session for your great conference. Please support the podcast by supporting our sponsor. Kim Turner, LLC

21:26

Within the Trenches Ep 206

Within the Trenches ·

2018/08/23

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 206 is a quick recap episode of the 2018 National APCO conference. It was an amazing time and I look forward to going back. Please support the podcast by supporting our sponsors. Kim Turner, LLC – Facebook | Instagram | Twitter | Web Episode topics – 2018 National APCO Recap ATTN: Video Upcoming conference presentations And more As always, if you have any comments, questions, or you

51:31

Within the Trenches Ep 205

Within the Trenches ·

2018/08/03

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 205 is a look back at the last few months of my dispatch career and the calls I took. I recently celebrated my 5 year anniversary of my last day. It's an episode you don't want to miss along with a few announcements. Episode topics - Back from vacation A look back at the last few months of my dispatch career Suicide call - The soon to be ex Suicide call - I tried to call you the day

46:46

Within the Trenches Ep 204

Within the Trenches ·

2018/06/28

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 204 features Reinhard, VP of Product and Public Safety with RapidSOS, transformative technology to save lives. It's an episode you don't want to miss. Please support the podcast by supporting our sponsors. Kim Turner, LLC – Facebook | Instagram | Twitter | Web RapidSOS – Facebook | Twitter | Web | YouTube Episode topics – Reinhard's public safety story From being in the field to

41:36

Within the Trenches Ep 203

Within the Trenches ·

2018/06/26

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 203 features Christine, dispatch supervisor with Waukesha County Communications, Wisconsin, her daughter Chloe and Ryan Dedmon of Kim Turner, LLC. This episode was recorded at the convention center in Nashville, Tennessee for the 2018 National NENA conference and highlights a session that Chloe gave called, "Growing up 9-1-1." It's an episode you do not want to miss. Please support the

31:36

Within the Trenches Ep 202

Within the Trenches ·

2018/06/23

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 202 features Morgan, dispatcher and public relations officer with Gasconade Central out of Missouri and is a Gold Line Scholarship winner. This episode was recorded at the convention center in Nashville, Tennessee for the 2018 National NENA conference. Please support the podcast by supporting our sponsors. Kim Turner, LLC – Facebook | Instagram | Twitter | Web RapidSOS

22:00

Within the Trenches Ep 201

Within the Trenches ·

2018/06/15

Welcome to another episode of Within the Trenches, true stories from the 9-1-1 dispatchers who live them. Episode 201 is a live audience episode and it was recorded on Mackinac Island, Michigan at the 2018 NENA/APCO conference. This is Open Mic, where we tell funny stories that come from 9-1-1. Enjoy and please share! Sponsored by Kim Turner, LLC – Facebook | Instagram | Twitter | Web RapidSOS - Facebook | Twitter | Web | YouTube Episode topics – An April Fool's prank on some officers MF has my

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