PODCAST

ILTA Voices

ILTA - International Legal Technology Association

Podcast series from the International Legal Technology Association (ILTA).

technology

All Episodes

17:12

Fostering a Customer Service Ethos

ILTA Voices ·

2019/04/15

Please listen to this exciting “snackable” podcast provided by two leading volunteer experts whom will discuss how you should think and interact with your clients, share processes and examples of giving stellar customer service and how you create muscle memory across the firm and the challenges encountered in doing so. Interviewer: Holly Hanna - Intranet Manager, Perkins Coie Speakers: Ed Empamano - Director of Customer Experience, Perkins Coie Jessica King - Reference Services Manager,

13:39

Where To Go From Here: Part 2: Climbing the Career...

ILTA Voices ·

2019/04/13

Pleased enjoy this exciting two-part snackable podcast series led by two leading experts that will discuss and answer a variety of areas and questions revolving around mobility in the workplace. Whether you have a strong desire to climb up the corporate ladder or are seeking to get ahead with a move that will provide you more responsibility, both are equally important to better understand and position yourself in the field. Host: April Heimerl - Senior Business Solutions Architect at Fish and

11:35

Where To Go From Here: Part 1: Getting Ahead in your...

ILTA Voices ·

2019/04/13

30:21

Collaborating initiatives with in-house lit support...

ILTA Voices ·

2019/04/09

When ediscovery is managed in-house, out-sourced, or a combination, everyone must keep an eye out for the pitfalls and smooth out the snags that inevitably occur. Come listen to a Podcast where Lisa Fabian, Practice Support Manager of Hanson Bridgett LLP, moderates a conversation between Donald Knight, Legal Technology Program Manager of PNC Bank, and Christine Stansall, Litigation Support Analyst of Procopio Cory Hargreaves & Savitch, discuss what they do to minimize uncertainty throughout the

17:25

Interview with New Leaders: Matthew Krengel

ILTA Voices ·

2019/04/08

Please enjoy this exciting "snackable" podcast series which is focused on highlighting those in the field whom has recently been promoted to a director or C level position or changed firms in those roles. You will learn how they dealt with their new teams and lawyers, crafted their transition plans and share advice for others who in a similar situation. Host: Scott David - Senior Manager - Service Support, Vorys, Sater, Seymour and Pease LLP Speaker: Matthew Krengel - Director of Information

20:14

Interview with New Leaders: Ginevra Saylor

ILTA Voices ·

2019/04/08

40:07

Evolving KM Episode 10: Lawyering in Your Sleep -- An...

ILTA Voices ·

2019/04/03

Welcome to Evolving KM, a podcast series where we discuss how Knowledge Management is progressing and the impact that’s having on KM professionals. In each episode, we interview people who have either worked in or on the periphery of Knowledge Management We get their perspective on how this profession is evolving to meet the shifting demands of legal service delivery. Our guest today is Jason Dirkx, KM Counsel at Littler Mendelson. In his role at Littler, Jason contributes to the design and

16:03

What Went Wrong - Episode 2: Isidore Okoro

ILTA Voices ·

2019/04/01

Often, we hear that the mistakes are what make us learn the most; during this podcast series we will find out what should have happened, what actually happened, and then dive into lessons learned. Knowing that hard work often breeds success, we want to know how a “What Went Wrong” moment changed the course of a career, an idea, or a life. Speakers: Isidore U. Okoro - Director of Information Technology, Miller Johnson Beth Anne Stuebe - Senior Content Manager, ILTA

20:43

CEO Podcast Spring Peer to Peer

ILTA Voices ·

2019/04/01

As I write to you today, I am reflecting on the issue of firsts. Not only is this the first P2P of the new year, it is also my first column as CEO of ILTA. This month, you will see our first issues in the re-launch of our HomeBase and PartnerCentral e-newsletters. In late April/early May, we hope to see you at our first-ever innovation and young professionals events. Actually, my original plan for this column was to reflect on Servant Leadership – that will be a theme across all my columns in 2019

28:04

Can your Info Gov Programs Provide Client Value

ILTA Voices ·

2019/03/28

Well governed information should provide value beyond the institution. Please join us for a discussion on how your IG program can provide value to your clients. Maria Richardson and Diane Ibarra share their experiences and thoughts regarding IG controls, processes, compliance and the relationship to firm clients. Moderator: Kathryn McRae - Director of Research and Knowledge Services, Hawkins, Delafield & Wood Speakers: Diane Ibarra - Director of Records and Information Management, Hughes, Hubbard &

14:31

HopsCast: Episode 2 - Joshua Wulf

ILTA Voices ·

2019/03/25

Welcome to the Spring edition of the ILTA podcast “HopsCast.” Our guest today is Joshua Wulf. Josh is a Litigation Technology Analyst at Vorys, Sater, Seymour and Pease LLP, and is based out of Cincinnati. He’s joining us today to talk about changing job roles, tackling new challenges head-on, innovation, ILTA, sports and how they relate to life, and assorted other fun facts.

23:55

Mentoring Up and Managing Up: Growing Together

ILTA Voices ·

2019/02/28

Welcome to the second installment of The Paradox of Succession Planning. In this podcast we discuss mentoring and managing up. Give it a listen and be sure to take the survey to help steer our third and final conversation in this series. You may also be interested in reading the first installment, "How to Mentor Yourself Out of One Job and On to the Next Job". Speakers: Joy Heath Rush - CEO, ILTA Doreen Watt - Project Manager, Vorys, Sater, Seymour and Pease LLP

42:18

Evolving KM Episode 9: Artificial Intelligence: “I...

ILTA Voices ·

2019/02/13

Welcome to Evolving KM, a podcast where we discuss how Knowledge Management is progressing and the impact that’s having on KM professionals. In each episode, we interview people who have either worked in or on the periphery of Knowledge Management We get their perspective on how this profession is evolving to meet the shifting demands of legal service delivery. We hope you enjoy this episode! In this episode, our guest is Joe Davis, a member of ILTA’s Program Planning Council and 20-year veteran of

56:46

Importance of Policy and Procedure in LitSupport

ILTA Voices ·

2019/01/24

Join ediscovery experts Albert Chen, Shawn McClurg and Jeanette Weir as they discuss policy and procedure within the EDRM lifecycle of practice technology. Moderated by Phil Weldon they discuss important policies and procedures major firms use today from case inception to case close out. Come join the fun! Moderator: Phil Weldon - E-Discovery & Practice Technology Manager, Fried Frank Harris Shriver & Jacobson LLP Panel: Albert Chen - eDiscovery Services Client Solutions Manager, Holland &

35:20

The Differing Role of LPMs in North and Latin America

ILTA Voices ·

2019/01/13

In this podcast, Irene Ivanova, Hector Bravo-Trujillo and Daniel S. Acevedo share their experiences and thoughts regarding how LPM efforts are addressed in the USA and Latin America, the difficulties that legal project managers practitioners have in both jurisdictions and what can Latin American Law Firms do in order to improve their LPM capabilities. Speakers: Daniel S. Acevedo - Head of Strategy and Project Management, Galicia Abogados S.C. Hector Bravo-Trujillo - Specialist Support, Baker

40:48

Evolving KM Episode 8: Practical KM and Gender Bias

ILTA Voices ·

2019/01/11

Welcome to Evolving KM, a podcast where we discuss how Knowledge Management is progressing and the impact that’s having on KM professionals. In each episode, we interview people who have either worked in or on the periphery of Knowledge Management and get their perspectives on how this profession is evolving to meet the shifting demands of legal service delivery. We hope you enjoy this episode! In this episode, we speak with our guest Kathleen Hogan, Director of Education and Knowledge Integration

15:18

HopsCast: Episode 1 - Rick Krzyminski

ILTA Voices ·

2019/01/03

Welcome to the inaugural edition of the ILTA podcast "HopsCast". Here we'll talk technology, innovation, ILTA, sports and how they relate to life, and assorted other ILTA fun facts. Speakers: Beth Anne Steube, Content Marketing Manager - ILTA Rick Krzyminski, Chief Knowledge Management Officer - Baker Donelson Bearman Caldwell & Berkowitz

17:34

What Went Wrong - Episode 1: Michele Gossmeyer

ILTA Voices ·

2019/01/03

Welcome to the inaugural edition of the ILTA podcast "What Went Wrong". Here, safe within the confines of the podcast, and long removed from the origin of the stories we’ll look back on, we’ll discuss with ILTA members, partners, and colleagues pinnacle moments in their careers — that all started — with something that went wrong. Speakers: Beth Anne Steube, Content Marketing Manager - ILTA Michele Gossmeyer, Global Director, Information Governance, Risk and Compliance - Dentons

08:32

Asking the Right Questions

ILTA Voices ·

2019/01/03

I’ve always been known as the “What About?” person. Through my days as IT Director of a law firm, managing the law department of a global life insurance company, working with many IT Leaders across the legal industry in my work at ILTA, and now as legal strategist at an IT services and consulting firm (Olenick), I’ve been the one asking “Why?” and “Why Not?” Being inquisitive has helped me fill in context and lead successful, creative problem-solving projects. I’ve honed my provocative questioning

20:31

Benefits Beyond Benefits - Building an Innovative...

ILTA Voices ·

2019/01/03

In this day and age, compensation alone, is no longer enough to attract and retain top talent. I’ve noticed this first hand in the eDiscovery market. I speak to ten plus candidates in a given day and I always ask the question, “What is most important to you in a new role?” Ten years ago, that answer was usually in the world of money, or benefits, but today, about 80% of individuals I speak to are answering that question with something related to culture. To be clear, this does not mean that

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