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PODCAST

FULL COMP: The Voice of the Restaurant Industry Revolution

What if I told you that the difference between struggling and thriving in the restaurant industry is just one conversation away? I’m Josh Kopel, a Michelin-awarded restaurateur who’s spent decades building blockbuster brands across every tier of dining. I know the challenges you’re facing—because I’ve been there. That’s why I created FULL COMP. Every week, I go one-on-one with the smartest minds in the game: restaurateurs, chefs, and industry insiders who’ve cracked the code. Together, we unpack

business entrepreneurship

All Episodes

00:32:12

Serving Hope: Celebrity Chef Edward Lee

FULL COMP: The Voice of the Restaurant Industry... ·

2022/02/22

When the pandemic hit, we all had survival on the brain. Some of us focused on our families, some of us focused on our businesses and, a select few, turned their attention to our industry. Today we talk with Chef Edward Lee, who represents the absolute best of us, a true advocate for our industry serving up hope, change and inspiration for the future. For more on the Lee Initiative visit https://www.leeinitiative.org FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred

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00:34:56

The Three Keys: Kevin Boehm of Boka Restaurant Group

FULL COMP: The Voice of the Restaurant Industry... ·

2022/02/18

After opening 30 restaurants over the last 27 years, James Beard award winning restaurateur Kevin Boehm has become a visionary within our industry In our conversation today we talk about the winning recipe he's created centered around great chefs, inspired design, and enlightened hospitality. For more on Boka visit https://www.bokagrp.com/ FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help

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00:37:19

A Bull-Hearted Brand: Joseph Szala of Vigor Branding

FULL COMP: The Voice of the Restaurant Industry... ·

2022/02/15

People don't buy food, they buy a story. This will make me look thin. This will make me look cool. This will make me feel good. What story is your food telling? What does it say about someone who chooses to patronize your restaurant? If you don't know, the your guest probably doesn't know either. That's why I reached out to Joseph Szala of Vigor Branding. They specialize in telling their client's stories and today he teaches us how to tell our own. For more on Vigor visit

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00:34:32

Investing in the Future: Chris Hemmeter of Thayer...

FULL COMP: The Voice of the Restaurant Industry... ·

2022/02/11

I want to talk about tomorrow. What do we need to know today that could benefit us tomorrow? Chris Hemmeter is playing an active role in financing our future. He's an independent restaurateur, a venture capitalist and a thought leader within our industry. His company is financing the solutions that will change the face of our industry. Today we talk about what's being built today and how it will support us in the future. For more on his company visit https://www.thayerventures.com FULL COMP is

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00:35:26

Lessons in Leadership: Celebrity Chef Robert Irvine

FULL COMP: The Voice of the Restaurant Industry... ·

2022/02/08

What if the labor crisis is a result of a leadership crisis? Could we build better businesses and a better industry simply by becoming better leaders? Could it be that simple? Is that even possible? Celebrity Chef Robert Irvine specializes in making the impossible, possible. Today we discuss how this career soldier from a modest background built an empire off the lessons in leadership he learned while in the military. For more on the chef and his projects visit https://chefirvine.com FULL COMP is

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00:35:47

Built to Scale: Lance Graulich of Ion Franchising

FULL COMP: The Voice of the Restaurant Industry... ·

2022/02/04

It's hard not to be a little jealous of franchisees. They have this massive advantage over true independents. They get a copy of a proven playbook for success and start with brand recognition out the gate. But, for those of us that chose the independent route, I think there's massive value in taking a peek at that playbook. Today we speak with Lance Graulich, a franchising expert that mastered the art of franchising both as a franchisor and a franchisee. Today we take a peek under the hood of the

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00:30:36

Mind the Gap: Melina Shannon-DiPietro of MAD

FULL COMP: The Voice of the Restaurant Industry... ·

2022/02/01

Where do you go to learn? A podcast is great but it's far from collaborative and certainly not an immersive experience, despite my best efforts. My answer to that question is a no brainer: The MAD Academy. And today we speak with it's executive director Melina Shannon-DiPietro who's working to fill in the gaps between what we know and what we need to know to truly thrive as an industry. That's Melina Shannon-DiPietro. For more on MAD and the MAD Academy visit https://madfeed.co FULL COMP is brought

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00:27:12

Success Ain't So Sweet: Mindy Segal founder of...

FULL COMP: The Voice of the Restaurant Industry... ·

2022/01/28

Today we speak with Mindy Segal, James Beard award winner and successful restaurateur about her own personal revelations and the massive impact it had on her life, her business and her team. For more her restaurant go to https://www.mindysbakery.com FULL COMP is brought to you by Yelp for Restaurants: In July 2020, a few hundred employees formed Yelp for Restaurants. Our goal is to build tools that help restaurateurs do more with limited time. ________________________________ CLICK HERE to Chat with

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00:29:41

The Generational Shift: John Tallichet of Specialty...

FULL COMP: The Voice of the Restaurant Industry... ·

2022/01/25

Today we chat with John Tallichet of Specialty Restaurants Corporation. A company his father started and grew to 80 restaurants. Today we talk about the evolution of that company over the years and the new course John has set for his family and his restaurants. For more on SRC visit https://www.specialtyrestaurants.com ________________________________ CLICK HERE to Chat with Josh Free Download: 5 Steps to Achieve a 15% Net Profit We have a lot more content coming your way! Be sure to check out the

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00:31:42

Creating a Culture of Winners: Melissa Koujakian of...

FULL COMP: The Voice of the Restaurant Industry... ·

2022/01/21

Great teams win games. Great coaches breed great teams. So, how do we become a great coach. What qualities do we need to possess to ensure that no matter what we've got a winning team on our hands. Melissa Koujakian is a winning coach. Every restaurant she's run has gone on to become a wild success and that's no accident. Today we talk about her intentional style of leadership, the importance of enthusiasm and the secrets behind building a team that lasts. For more Republique visit

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00:33:38

Reliability is Everything: Ben Jones founder of Skipcart

FULL COMP: The Voice of the Restaurant Industry... ·

2022/01/18

When the pandemic hit and delivery became king, it was an ugly process all the way around. The transition to delivery and takeout was wrought with issues on our end. And the delivery companies bit off way more than they could chew. But, for the most-part, we've figured our end out. Our offering, packaging and workflow are exactly where they need to be 18 months later. But can the same be said for the delivery companies? Today we chat with Ben Jones, the founder of Skipcart who's betting big that

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00:35:49

Running Out of Options: Matt Orlando of AMASS

FULL COMP: The Voice of the Restaurant Industry... ·

2022/01/14

We're running out of options, as a species. Sustainability is more than a catchphrase these days, it's a moral obligation and a consumer expectation. But what does sustainability look like in action? Is it scary? Is it expensive? Is it even a realistic endeavor considering the thousands of other things we have going on at the moment? Today we talk with Chef Matt Orlando. He's a damn good chef and restaurateur. How good? When he opened his AMASS, Rene Redzepi and Thomas Keller invested. He's also

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00:37:10

Episode 169: 2022 Restaurant Trends: Mike Webster &...

FULL COMP: The Voice of the Restaurant Industry... ·

2022/01/11

Restaurant folks are cowboys, right? We're pirates on a ship shooting from the hip and trusting our guts to point us in the right direction. But, to be honest, that hasn't always served me well. What has always served me well, is looking at the data and planning accordingly. And, when I look to the future, I use the information I can pick up now to forecast the best path forward. That's what led to this conversation with the folks over at Oracle. They just completed a massive survey of thousands of

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00:22:40

Episode 168: The Sky is the Limit: Yariv Bash of Flytrex

FULL COMP: The Voice of the Restaurant Industry... ·

2022/01/07

If you had a crystal ball and could see the future of our industry, who'd be delivering the food? Did I say who? What is delivering the food? This isn't going to be a show about autonomous automobiles traveling at 1 mile an hour down the sidewalks in your neighborhood, because I just don't see that getting the job done. Today we're talking with Yariv Bash of Flytrex, a company using arial drones to deliver food for restaurants in the United States today. Let's take a peek into the not so distant

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00:33:46

Episode 167: Balance is Bullsh*t: Tamara Loehr of...

FULL COMP: The Voice of the Restaurant Industry... ·

2022/01/04

When did you give up on the idea of balance? How many promises have you broken to yourself or to friends and family? It's so damn hard because the needs of our businesses are immediate and constant. The fires we put out on a daily basis are sometimes literally so how can we step away? How do we unplug without shooting our future selves in the foot? Tamara Loehr has an idea and it's pretty compelling. She advocates for blending and, in today conversation, walks us through the step by step process of

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00:32:29

Episode 166: Making Delivery Work: Carl Orsbourn &...

FULL COMP: The Voice of the Restaurant Industry... ·

2021/12/31

Without question, one of the foundational elements of our industry's future is food delivery. But, almost two years into the delivery revolution, many of us are still struggling with execution and profitability. But what if there was a roadmap that could guide us toward success? Today we chat with Carl Orsbourn & Meredith Sandland, authors of Delivering the Digital Restaurant. Together, we tackle the big ideas in the book and offer some actionable advice on how you can capitalize on the massive

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00:24:12

Episode 165: Going Against the Grain: Celebrity Chef...

FULL COMP: The Voice of the Restaurant Industry... ·

2021/12/28

If you want to know the truth, without one ounce of sugarcoating, just call Brian Malarkey. The Celebrity Chef has spent almost two decades betting big on his version of what success looks like. Big venues, high stakes and higher revenues. Post pandemic, where everything is thinking small and capitalizing on a flush economy, he's taking a different path. In today's episode Brian and I chat about how he got to where he is today and where he thinks we're headed as an industry. TIME STAMPED SHOW

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00:32:00

Episode 164: Changing the Game: Brittney Valles of...

FULL COMP: The Voice of the Restaurant Industry... ·

2021/12/17

Do you remember when you first started in this industry? Do you remember the excitement and the optimism. Back then we believed that anything was possible. What if we never lost that? What could we have achieved? Today we talk to Brittney Valles. A restaurateur that carving her own path in this industry and, along the way, showing us what's possible when you pair talent and hard work with a brilliant mind and endless optimism. TIME-STAMPED SHOW NOTES [2:07] Unconventional mentorship in an

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00:28:41

Episode 163: Creating Timeless Events: Eileen Wayner...

FULL COMP: The Voice of the Restaurant Industry... ·

2021/12/14

What's the best event you've ever been to? What made it special? What do you remember most vividly about the experience? One of my favorites is Tales of the Cocktail in New Orleans, an event as dynamic as the city it was born in. Today we chat with Eileen Wayner, the CEO of the foundation to talk about what it takes to create an event that is as educational as it is entertaining for the last 20 years. TIME STAMPED SHOW NOTES [2:18] For the industry, by the industry: determining what's

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00:30:06

Episode 162: The Evolution of Restaurant Marketing:...

FULL COMP: The Voice of the Restaurant Industry... ·

2021/12/10

How do we communicate with our customers when they're not in our restaurant? Email has been the staple for decades but in a world where everyone is using their smartphone for everything, shouldn't we explore our other options? Today we chat with Mike Yan, founder of Manychat, a chatbot platform that gives us the ability to effortlessly connect with our guest via text, instagram, facebook and much more. Together we unpack the different ways this new tech enables us to engage and delight our

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