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PODCAST

Insurance News Wrap

Paige Estritori

Join Paige Estritori each week on the forefront of discovery in the Australian insurance industry. Our podcast meticulously curates the most relevant news from the past week, tailored specifically for both personal and business consumers across Australia. Delving deeper than the surface, we conduct thorough research to craft original articles on selected news items, ensuring you receive insightful and valuable information. Our summaries focus on the key developments that matter most to you. Whether

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All Episodes

00:03:11

Wed, 5th Jun 2024

Insurance News Wrap ·

2024/06/04

This week's Financial Services Online podcast focused on recent issues involving Insurance Australia Group (IAG). IAG faces a class action initiated by Slater and Gordon, alleging deceptive loyalty discounts on home and contents insurance renewals under the RACV, SGIO, and SGIC brands, potentially impacting millions of policyholders. Previously, similar misconduct resulted in a $40 million fine for IAG and a $10 million fine for RACQ. Additionally, IAG received censure from the Australian Financial

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00:03:08

Tue, 4th Jun 2024

Insurance News Wrap ·

2024/06/03

In this podcast, Paige Estritori from Financial Services Online discusses key updates from Australia's insurance sector. The highlight of the episode is the class action lawsuit against Insurance Australia Group (IAG), brought by law firm Slater and Gordon in the Victorian Supreme Court, over alleged deceptive pricing practices. The lawsuit accuses IAG of inflating insurance premiums before allegedly applying loyalty discounts for home and contents insurance under the RACV, SGIO, and SGIC brands

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00:02:54

Mon, 3rd Jun 2024

Insurance News Wrap ·

2024/06/02

In this episode of the Weekly Insurance News Wrap, host Paige Estritori presents key issues from the week. The Australian Financial Complaints Authority (AFCA) is pushing Insurance Australia Group (IAG) to reassess a claim from a driver suffering significant water damage, which was initially denied due to alleged late submission and lack of evidence. IAG has been penalized by AFCA in the wake of the driver's vulnerable circumstances. Furthermore, Australian law firm Slater and Gordon has filed a

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00:02:29

Sun, 2nd Jun 2024

Insurance News Wrap ·

2024/06/01

In this week's podcast, Paige Estritori discusses major trends in the Australian insurance industry and emergency services funding changes in New Zealand. Estritori highlights a class action lawsuit against SGIO, RACV, and SGIC for allegedly manipulating algorithms and exploiting customer loyalty, underscoring the need for transparent practices in the industry. The podcast also addresses proposed changes to New Zealand's emergency services funding. According to these changes, commercial property

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00:02:35

Sat, 1st Jun 2024

Insurance News Wrap ·

2024/05/31

This episode of the Weekly Insurance News Wrap dives into two major stories affecting the insurance industry in Australia and New Zealand. Under scrutiny are major insurance firms, SGIO, RACV, and SGIC, part of the Insurance Australia Group, as they face a lawsuit by Slater and Gordon. The case alleges they deceived long-standing customers into thinking they were receiving loyalty discount benefits, leading to potential implications for customer protection sectors and insurance integrity. In New

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00:02:58

Fri, 31st May 2024

Insurance News Wrap ·

2024/05/30

In this podcast episode, Paige Estritori covers key developments in the insurance industry. Major Australian insurers, SGIO, RACV, and SGIC face a class action lawsuit initiated by Slater and Gordon, alleging the companies misled loyal customers over insurance premium costs. This case highlights the significance of transparency and consumer protection. Additionally, attention turns to New Zealand as changes to emergency services' financing could drastically increase levies on commercial properties

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00:02:43

Thu, 30th May 2024

Insurance News Wrap ·

2024/05/29

In this episode of Insurance News Wrap, significant changes in the Australian insurance sector were discussed. The Insurance Brokers Association of New Zealand highlighted potential increase in fire service levies on commercial properties due to proposed changes to the funding of emergency services. These changes might result in an affordability crisis and risk a rise in underinsurance. Additionally, the Insurance Council of Australia has collaborated with the Australian government to address

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00:02:31

Wed, 29th May 2024

Insurance News Wrap ·

2024/05/28

In this episode of Financial Services Online's Weekly Insurance News Wrap, Paige Estritori discusses vital insurance industry ramifications in Australia and New Zealand. Firstly, she addresses the Insurance Brokers Association of New Zealand's concerns over proposed changes to funding for emergency services, which could drastically increase non-insurance risks and charges for commercial assets. The shift from indemnity value to sum insured calculations might see levy increases of up to 400%. She

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00:02:47

Tue, 28th May 2024

Insurance News Wrap ·

2024/05/27

In this episode of Financial Services Online's Weekly Insurance News Wrap, Paige Estritori delves into significant industry updates. Major concerns arise as the Insurance Brokers Association of New Zealand warns about the forthcoming amendments to emergency services funding, which may drastically raise commercial property costs. The potential introduction of typically exempt assets to Fire and Emergency New Zealand services, such as search and rescue helicopters, is also discussed. In contrast,

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00:02:53

Mon, 27th May 2024

Insurance News Wrap ·

2024/05/26

This week on Financial Services Online's Weekly Insurance News Wrap, we discussed the Insurance Council of Australia and the government's efforts to address rising insurance costs, particularly in flood-prone regions. A taskforce was formed to study solutions such as reinsurance pools and direct subsidies. We highlighted a recent case which emphasized the importance of continuous insurance coverage and accurate upfront declarations of vehicle condition. The increasing role of digital technology in

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00:02:36

Sun, 26th May 2024

Insurance News Wrap ·

2024/05/25

In this episode of Financial Services Online's weekly insurance news wrap, we discuss key developments in the industry. Firstly, the Insurance Council of Australia is addressing rising insurance costs with the potential introduction of reinsurance pools and direct subsidies, particularly beneficial for areas prone to flooding. Furthermore, a recent Australian Financial Complaints Authority decision reaffirmed that insurance coverage only starts when a policy is active, underscoring the importance of

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00:03:12

Sat, 25th May 2024

Insurance News Wrap ·

2024/05/24

In this episode, Paige Estritori discusses major insurance industry updates from Australia. The Insurance Council of Australia collaborates with the government to address soaring insurance costs in flood-prone areas. They are exploring various interventions, including reinsurance pools and subsidies. Meanwhile, an incident within the motor insurance industry serves as a reminder for drivers to maintain continuous insurance coverage. In other news, TAL advanced their digital processing and employed

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00:02:55

Fri, 24th May 2024

Insurance News Wrap ·

2024/05/23

In this episode of the Weekly Insurance News Wrap, host Paige Estritori discusses key news relating to Australia's insurance industry. The Australian Financial Complaints Authority (AFCA) made a noteworthy judgement against a motorist who purchased insurance from Suncorp after an accident. AFCA reinforced that insurance coverage is only valid from the purchasing time, highlighting the importance of truthful documentation. TAL, the Australian life insurance giant, accomplished a significant

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00:02:49

Thu, 23rd May 2024

Insurance News Wrap ·

2024/05/22

In this weeks Insurance News Wrap, host Paige Estritori discusses key highlights from Australia's insurance industry. Starting with the Australian Financial Complaints Authority ruling on an important case, the podcast underlines that insurance coverage starts once a policy is active, and correct reporting of damages is crucial. It also discusses life insurance giant TAL's enormous strides in efficient claim processing, as it paid out over $4 billion in claims last fiscal year. Climate changes

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00:03:48

Wed, 22nd May 2024

Insurance News Wrap ·

2024/05/21

This week's Insurance News Wrap presented by Paige Estritori centres on significant events within Australia's insurance sector. Key headlines include a landmark ruling by the Australian Financial Complaints Authority against a motorist who expected retroactive coverage from Suncorp. The ruling emphasized the critical point that insurance coverage starts only after policy activation and non-retroactivity. Life insurance giant TAL achieved impressive claims processing targets last fiscal year, paying

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00:03:09

Tue, 21st May 2024

Insurance News Wrap ·

2024/05/20

In this week's podcast, Paige Estritori reviews key developments in Australia's insurance industry. A spotlight is on TAL's record claim processing, disbursing a total over 4 billion dollars half of which was digitally processed within 24 hours, impacting 50,000 Australians predominantly wrestling with injuries and illnesses. TAL's success lies in strategic investment in digital technologies and skills development. Australian Senate's probe on the impact of climate change on insurance costs, led by

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00:02:51

Mon, 20th May 2024

Insurance News Wrap ·

2024/05/19

This podcast, by Paige Estritori for Financial Services Online, explores the latest news from the insurance sector. Main discussion points include a Senate probe into the impact of climate change on insurance costs, led by Greens Senator Mehreen Faruqi, and a reported 0.4% increase in total risk premiums, according to Dexx&r, amidst varying trends in the industry. Post the 2022 floods, Melbourne's insurance providers face criticism for their delayed responses and poor management. Lastly, Allianz is

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00:02:19

Sun, 19th May 2024

Insurance News Wrap ·

2024/05/18

The Weekly Insurance News Wrap covers key industry developments. Recent focus has been on the Australian Senate's examination of insurance availability and costs in light of increasing climate change risks. The Insurance Council of Australia has committed to support this, reinforcing its devotion to community safety and efficient disaster management. Meanwhile, the life and risk market struggles, with fewer advisors and new regulations. Still, a 7.3% increase was noted in new disability income

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00:02:33

Sat, 18th May 2024

Insurance News Wrap ·

2024/05/17

In this week's Insurance News Wrap, we explore Australia's weak life/risk insurance market, which saw only a 0.4% increase in total risk premiums, according to Dexx&r research. Highlighting a shift in the sector, disability businesses experienced an atypical growth of 7.3%. However, the group insurance saw a 1% drop. The episode also covers residents of western Melbourne's complaints about insurance firms' handling of the 2022 floods, leading to demands for better disaster management and clearer

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00:03:16

Fri, 17th May 2024

Insurance News Wrap ·

2024/05/16

This podcast covers key developments in the insurance industry. It explores effects of adviser shortages and policy changes from APRA on the life and risk market, noting a modest growth in total risk premiums but decrease in individual risk lump sum businesses in 2023. The podcast highlights a surge in disability income business and discusses the industry's response to the 2022 Melbourne floods with concerns over insurers' management of claims and anticipated insurance premium increases. The episode

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