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PODCAST

FULL COMP: The Voice of the Restaurant Industry Revolution

What if I told you that the difference between struggling and thriving in the restaurant industry is just one conversation away? I’m Josh Kopel, a Michelin-awarded restaurateur who’s spent decades building blockbuster brands across every tier of dining. I know the challenges you’re facing—because I’ve been there. That’s why I created FULL COMP. Every week, I go one-on-one with the smartest minds in the game: restaurateurs, chefs, and industry insiders who’ve cracked the code. Together, we unpack

business entrepreneurship

All Episodes

00:24:56

The Next Beverage Revolution: Reena and Bianca Shah...

FULL COMP: The Voice of the Restaurant Industry... ·

2021/05/11

The chai tea latte you ordered at Starbucks this morning was made possible in no small part to the Shah family. Many believe that, Devan Shah, the prolific tea importer, is directly responsible for creating the American tea market as we know it today. In this episode we chat with Devan's wife and daughter, Reena and Bianca. Together they own Chado Tea Room, a 4 location tea salon based in Los Angeles. Together we'll unpack what it took to grow this 30 year old company and what it took to survive and

en

00:27:22

The Chemical Formula for Reducing Labor: Paul...

FULL COMP: The Voice of the Restaurant Industry... ·

2021/05/07

Who's excited to talk about cleaning products? Anyone? Anyone? What if I told you that the products we use to clean directly relate to our labor margin? As it turns out, innovation in cleaning products could result in hundreds, if not thousands, of labor hours saved over the course of a year. Excited yet? Today we chat with Paul Edmondson of Proctor & Gamble who will walk us through what they've been working on and how it can help our whole industry run a cleaner, more profitable operation. To

en

00:24:03

The Refugee Restaurateur: Tee Tran of Monster Pho

FULL COMP: The Voice of the Restaurant Industry... ·

2021/05/04

We see headlines everyday about immigration but there's very little talk about the immigrants themselves. The story I bring you today isn't a story about overcoming adversity, it's a story about enduring adversity. Tee Tran represents the best our industry has to offer. Instead of fighting for the survival of his businesses over the last year he's fought for his community, working with the World Central Kitchen and getting support from big names like Steph Curry. Today we explore one man's journey

en

00:27:42

A Masterclass in Getting The Most From Your Wine...

FULL COMP: The Voice of the Restaurant Industry... ·

2021/04/30

Creating and maintaining a great and profitable wine program at my restaurant proved an impossible task. Folks spend their lives working to understand the intricacies of wine and I don't even drink wine. I know I'm not alone and, as we all begin the process of reopening, I wanted to bring in a friend and an expert to offer best practices. Greg Martellotto is the guy. He's got his own winery. He's got his own direct to consumer wine business and he sells and works with some of the best restaurants in

en

00:28:10

What It Really Takes to Succeed: Mary Sue Milliken of...

FULL COMP: The Voice of the Restaurant Industry... ·

2021/04/27

We idolize the trailblazers...those heroes with enough courage to do something truly original. It's easy to romanticize their struggles or attribute superhuman qualities that make them seem different than us. But they're not. Celebrity Chef Mary Sue Milliken is just a person, like you and me but through patience, grit and the belief in a better future she has overcome overwhelming odds to become a celebrity chef, successful restaurateur, published author, television personality, wife and

en

00:30:51

Virtuous Leadership: Erick Williams of Virtue

FULL COMP: The Voice of the Restaurant Industry... ·

2021/04/23

What does it mean to be a chef? Chef have long been known for high standards, attention to detail and an unparalleled work ethic. But they have also been know for big egos and bad tempers. Slowly things seem to be evolving. Today we chat with Erick Williams of Virtue who is redefining what it means to be a chef. Erick's standards are as high or higher than most but he leads with a grace, warmth and empathy...qualities somewhat unique to back of house. In our conversation, the chef shares how his

en

00:33:15

Supporting the Service Industry: Amanda Gunderson of...

FULL COMP: The Voice of the Restaurant Industry... ·

2021/04/20

What do Ryan Reynolds, P Diddy and The Rock all have in common? They've all partnered with and/or donated to Another Round Another Rally, a nonprofit organization devoted to bailing out and building up hospitality workers during and after the pandemic. Today we chat with founder Amanda Gunderson who looks back on what was accomplished in the last 12 months and what the long road ahead look like for both their organization and the industry at large. For more on Another Round Another Rally go to

en

00:33:24

The King of Community: Zak Wallace of Local Green

FULL COMP: The Voice of the Restaurant Industry... ·

2021/04/16

We all open restaurants with the noble goal to serve our communities something they want. Zak Wallace of Local Green took a different path. He set out to serve his community something they needed. Local Green provides healthy, plant based food within the food desert that Zak calls home. Being a social entrepreneur in the restaurant industry makes for a great mission but it also makes for a great business. Today Zak shares how serving an unknown need creates massive impact. For more on Local Green go

en

00:32:26

Determined to Thrive: Randy Dewitt of FB Society

FULL COMP: The Voice of the Restaurant Industry... ·

2021/04/13

I'm obsessed with massive growth. Though I have no desire to own dozens of restaurants, I think there's a ton to be learned from the folks that do. Randy Dewitt is a scaling mastermind. From a single cafe, he launched an empire that includes Twin Peaks, Velvet Taco and countless other national brands. Today Randy shares the essential elements that have enabled him to create hit after hit. For more on FB Society go to www.fb-society.com ________________________________ SignUp for Our Weekly

en

00:25:54

The Pandemic-Proof Restaurant: Quasim Riaz of Dog Haus

FULL COMP: The Voice of the Restaurant Industry... ·

2021/04/09

Restaurants within restaurants within restaurants within restaurants. No, this isn't the sequel to the movie Inception, it's the innovative way the national brand Dog Haus has evolved its company over the last two years. It's a lot to take in, but today we chat with Quasim Riaz who unpacks their unique business strategy to take one restaurant and turn it into five. For more on Quasim's projects go to www.doghaus.com ________________________________ SignUp for Our Weekly Newsletter:

en

00:32:06

The Recipe for Restaurant Success: Mike Bausch,...

FULL COMP: The Voice of the Restaurant Industry... ·

2021/04/06

Before the pandemic, before the calls for transparency between restaurateurs, there was Mike Bausch. A super successful restaurateur giving away all of his trade secrets. I reached out after reading his book Unsliced, a playbook on how to run a successful restaurant. Today we explore what motivated him to share his wisdom and key lessons from the book. For more on his book check out www.unslicedbook.com ________________________________ SignUp for Our Weekly Newsletter:

en

00:28:12

We're all influencers: Patrick Kim of the Worth Network

FULL COMP: The Voice of the Restaurant Industry... ·

2021/04/02

It feels like almost every facet of our industry has been redefined over the last 12 months, especially our relationship to our customers. We've had to rely on their loyalty and support more than ever. Patrick Kim saw an opportunity there: an opportunity to reward their loyalty while breeding more awareness for our brands. Enter the Worth Network, a disruptive platform turning our favorite customers into social media influencers. Today Patrick shares his utopian vision for the future of digital

en

00:30:58

Dream First, Details Later: Ellen Bennett of Hedley &...

FULL COMP: The Voice of the Restaurant Industry... ·

2021/03/30

There's a gritty side to entrepreneurship that doesn't get much attention. The hardest part of ownership isn't owning the business, it's in owning the choices you've made and the impact they have on you and your team. Today we chat with multi-million dollar culinary clothing maven, Ellen Bennett. Ellen wrote a book that's one part biography and one part action plan for aspiring entrepreneurs. We run though what the past 10 years has been like for Ellen, bringing to light what has made her and her

en

00:22:44

Everybody Loves a Winner: Michelin-Rated Chef David...

FULL COMP: The Voice of the Restaurant Industry... ·

2021/03/26

Some folks seem to have it all figured out. Chef David Meyers is a Michelin-rated, globetrotting chef with restaurants around the world. He's one of the only guys I know that was able to successfully pop-up a restaurant in the midst of the pandemic. In today's episode we run through the best and worst decisions he's made and the lessons he's learned from both. For more on David go to www.gypsychef.com ________________________________________________________________ SignUp for Our Weekly Newsletter:

en

00:30:08

A Digital Transformation: Tressie Lieberman of Chipotle

FULL COMP: The Voice of the Restaurant Industry... ·

2021/03/23

Tressie Lieberman is the Vice President of Digital and Off Premise for Chipotle. Do you think that was a big job in light of the pandemic? Tressie worked to conceptualize and execute a new way for this massive company to do business in a world that went from brick and mortar to digital overnight. In today's episode we tackle emerging trends, Chipotle's digital transformation and what independent restaurateurs can learn from Chipotle's successes and struggles over the last 12 months. For more on

en

00:28:56

Restaurant Marketing Masterclass: Jay Livingston of...

FULL COMP: The Voice of the Restaurant Industry... ·

2021/03/19

It wasn't just independent restaurants that have suffered through the pandemic, many of the big guys were hurt too. Their big advantage is that they have more money to try more things. We can benefit from the wisdom of their experiences. Today we chat with Jay Livingston, the Chief Marketing Officer of Shake Shack to discuss what's working, what isn't and what's next. For more on Shake Shack go to www.shakeshack.com ________________________________ SignUp for Our Weekly Newsletter:

en

00:24:06

Leaning Out and Leveling Up: Celebrity Chef Curtis Stone

FULL COMP: The Voice of the Restaurant Industry... ·

2021/03/16

As an industry we can look at the pandemic as a blessing or as a curse. No matter which one you choose, you'll be right. Celebrity Chef Curtis Stone is choosing to view the pandemic as an opportunity to improve. Today we run through the operational improvements he's made and the impact they've had on restaurants. For more on the chef visit www.curtisstone.com ________________________________ SignUp for Our Weekly Newsletter: https://pineapplepost.news Booktime on Josh's personal calendar:

en

00:37:15

The Restaurant of the Future: Tim Brown of Oracle

FULL COMP: The Voice of the Restaurant Industry... ·

2021/03/12

Most of us have a tough time imagining what the world is going to look like next month, forget about next year. But, in order to ensure the survival of our businesses and this industry, we need to know what's coming down the pike. What resources and tools can we leverage to truly thrive in the restaurant industry? Today Tim Brown of Oracle runs us through what's available today and what we can look forward to in the future. ________________________________ SignUp for Our Weekly Newsletter:

en

00:34:14

The Value of a Great Story: Tucker Max of Scribe Media

FULL COMP: The Voice of the Restaurant Industry... ·

2021/03/09

Where do I think we've gone wrong as an industry? In a nutshell, it's storytelling. We've been unable to have tough conversations with our patrons and our peer around pricing and how hard our jobs truly are. Enter the most unlikely resource imaginable, Tucker Max. As it turns out, Tucker grew up in a restaurant family and that background paired with his prowess for storytelling puts him in a position to offer experienced-based, actionable advice on how we can and should share our stories with each

en

00:34:39

The Art of Mastery: Noel Brohner

FULL COMP: The Voice of the Restaurant Industry... ·

2021/03/05

I am fascinated by the mastery of anything, especially in our industry. Noel Brohner, better known as the dough doctor, has mastered the art of making pizza. He's the go-to guy for the rich and famous seeking the perfect slice and the independent restaurateur looking to level up their offering. Typically, the best teachers are the best students and Noel is no exception. Today, Noel share with us what he's learned in the pursuit of perfection. For more on Noel go to

en

654 results

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