Revolutionizing Contact Centres: GRIST and YakTrak's...
Melbourne, Australia – Contact centre leaders are being asked to do more than ever: reduce churn, improve compliance, and coach their teams to deliver amazing customer experiences and organisational results; all while navigating complex, highly regulated environments.Now, leaders have a structured, smarter way to drive real change.GRIST Consulting, a leader in behavioural change and people development, and YakTrak, a pioneering coaching intelligence platform, have officially joined forces—bri...
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