PODCAST

Within the Trenches

Code 7 Podcast Network

A podcast based on the experience of being a 9-1-1 dispatcher.

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All Episodes

57:56

Within the Trenches Ep 101

Within the Trenches ·

2016/03/22

Welcome to episode 101 of the Within the Trenches Podcast. Last week I posted the 100th episode of the podcast and in that episode I took a trip back in time to how everything started out and what’s to come. I played clips from episodes 1, 6 and 12 and I hope you enjoyed them because they were so much fun to record. Since that episode I have received many emails for the Sons and Daughters of Dispatch vinyl decals. Because so many people wanted a second round I opened up the vault and they are

01:25:58

Within the Trenches Ep 100

Within the Trenches ·

2016/03/15

Episode 100! Man oh man I can’t believe it. It’s been one crazy ride and I wouldn’t change a thing. Welcome to Within the Trenches, a podcast based on the experience of being a 911 dispatcher. I have interviewed dispatchers from all over the United States including Ireland, Canada and Australia. I have also interviewed 911 leaders, directors and 911 pro companies and organizations such as the 911 Wellness Foundation, Dispatch Magazine Online, NENA, APCO, TERT, EENA, INdigital, Success

01:17:47

Within the Trenches Ep 99

Within the Trenches ·

2016/02/03

Welcome to episode 99 of Within the Trenches. I have come a long way and it is hard to believe that my next episode is going to be number 100. I am planning something great for this landmark episode so stay tuned! In this episode I did a recap of episode 98 that included some of my admins. I also gave an overview of a couple of videos we watched and I made sure to give a shout out to Heather of Absolute Photography out of Holland, MI. She made a vinyl decal out of my Sons of Dispatch – NINE ONE ONE

01:16:58

Within the Trenches Ep 98

Within the Trenches ·

2016/01/23

Welcome to episode 98 of Within the Trenches. A lot has been going on lately and I can’t make any announcements yet but as soon as I get the green light I will do so. Now along with that there are some big things coming up and I know the National NENA conference is a few months away but I can’t help but mention that the podcast will be better than ever. I’m working on a scholarship for one lucky dispatcher. The scholarship will include a full registration, travel stipend and a couple others things

01:01:04

Within the Trenches Ep 97

Within the Trenches ·

2015/11/03

Welcome to episode 97 of Within the Trenches. A few days ago I received numerous tweets and Facebook messages asking if there was going to be a Halloween themed show. I thought about it and thought about it and finally decided I would do one. I was trying to figure out what I was going to do and a good friend of mine told me about some creepy and scary 9-1-1 calls she heard from a YouTube channel. I checked them out and they are pretty crazy. They reminded me of when I was in dispatch and the crazy

01:42:25

Within the Trenches Ep 96

Within the Trenches ·

2015/11/02

I am a firm believer that every person we meet, we meet for a reason. Whether it is good or bad, a blessing or a lesson, there is a reason. A few years ago I reached out to someone who would help shape the rest of my career. Although the good deed was small it changed everything and made a big impact on my life. When I was in the last part of my dispatch career I was working on my Masters in New Media Journalism. At this time I was writing heavily and posting all kinds of personal dispatch stories

52:00

Within the Trenches Ep 95

Within the Trenches ·

2015/09/09

Welcome to another episode of Within the Trenches. It has been almost a month since I posted the last episode but I’m back and ready to go with a long list of guests. Today’s episode will feature 911 news stories along with some tapes and a written guest blog. I’m joined today by show regular Rob “Big Mac” McMullen, Director of Vigo County 911 and 2nd VP of NENA. He’s joined by episode 94 guest Jordon, dispatcher with Garfield County Emergency Communications Authority and new to the admin team of

59:35

Within the Trenches Ep 94

Within the Trenches ·

2015/07/14

Hello and welcome to episode 94 of Within the Trenches. I am back from the national NENA conference that was held at the Colorado Convention Center in Denver and this will be the last episode of a series of episodes that were recorded there. It was an excellent week of networking, learning, presenting and podcasting. In this episode I got the chance to speak with Jordon and Tiffany, dispatchers with Garfield County Emergency Communications Authority out of Colorado. This was a great episode to

06:58

Within the Trenches Ep 93

Within the Trenches ·

2015/07/14

Hello and welcome to episode 93 of Within the Trenches. I am back from the national NENA conference that was held at the Colorado Convention Center in Denver. It was an excellent week of networking, learning, presenting and podcasting. In this episode I got the chance to speak with Andrew, an instructor with Public Safety Training Consultants. This is a very short and sweet episode that I hope you enjoy. I usually record a longer episode but Andrew was about to give a class at the conference. I am

20:21

Within the Trenches Ep 92

Within the Trenches ·

2015/07/04

Hello and welcome to episode 92 of Within the Trenches. I am back from the national NENA conference that was held at the Colorado Convention Center in Denver. It was an excellent week of networking, learning, presenting and podcasting. In This episode I got the chance to sit down with show regular Rob “Big Mac” McMullen the newly elected 2nd VP of NENA. This was a fun episode to record and in it we talk about a presentation we gave on text for 911. The presentation went great and Rob and I are

34:31

Within the Trenches Ep 91

Within the Trenches ·

2015/07/04

Hello and welcome to episode 91 of Within the Trenches. I am back from the national NENA conference that was held at the Colorado Convention Center in Denver. It was an excellent week of networking, learning, presenting and podcasting. In This episode I got the chance to sit down with show regular Rob “Big Mac” McMullen the newly elected 2nd VP of NENA, Ty Wooten, Education Director of NENA and Brian Tegtmeyer, who is an Education Advisory Board Member for NENA. This is an awesome episode! We share

39:36

Within the Trenches Ep 90

Within the Trenches ·

2015/07/03

Hello and welcome to episode 90 of Within the Trenches. I am back from the national NENA conference that was held at the Colorado Convention Center in Denver. It was an excellent week of networking, learning, presenting and podcasting. In This episode I got the chance to sit down with Matt, Founder of Agency360 and sponsor of the show for the month of June. Matt shares his story from dispatch, to becoming a police officer and ultimately starting Agency360 to help the onboarding of new dispatchers

39:51

Within the Trenches Ep 89

Within the Trenches ·

2015/06/26

Welcome back folks! This is episode 89 of Within the Trenches. In this episode I got to speak with guest regular Rob McMullen, director of Vigo County 911 out of Indiana and current North Central Region Director of NENA. We chat and listen to 9-1-1 calls including one on the late great American Dream Dusty Rhodes. We also share some information on our upcoming class at the National NENA Conference in Denver next week. It's called, "A Day In The Life of Text to 9-1-1." You don't want to miss it! If

45:22

Within the Trenches Ep 88

Within the Trenches ·

2015/06/15

Good afternoon and welcome back for episode 88 of Within the Trenches. In this episode I got the chance to speak with Theresa, a dispatcher and trainer with Greenville City PD in Greenville South Carolina. We go back and reflect on her dispatch career from the beginning up to present time as a trainer. We also dig deep into her training style and how her CTO program through Agency360 has streamlined the training process. If you have ever wanted to be a better trainer this is the episode for you

01:57:20

Within the Trenches Ep 87

Within the Trenches ·

2015/06/05

Hello everyone! This is going to be an epic episode 87 of Within the Trenches. It has been a little while since the last episode but I’m back and ready to go. Agency360, a new sponsor for the month of June, sponsors this episode. I will be sitting down with them in the coming week to record an episode with them and talk about the awesome things they are doing for dispatchers with their training program. For today’s episode I want to go back and talk about where this all started. You will get to hear

38:11

Within the Trenches Ep 86

Within the Trenches ·

2015/05/01

Hello everyone and welcome back to another episode of Within the Trenches. This will be the last episode in a series recorded at the 2015 Indiana NENA/APCO conference and expo a few weeks ago. I had a great time there and I hope everyone who was on the show or attended my class enjoyed it too. I met a lot of new people, visited with good friends and just had an all around good time. There is never a dull moment with the crew from Indiana. In this episode I got the chance to speak with Lindsey,

01:03:44

Within the Trenches Ep 85

Within the Trenches ·

2015/04/28

Hello folks and welcome back to another excellent episode of Within the Trenches. This is the podcast where you will learn, laugh and understand what 911 dispatch is all about. The point of the show is to give a true experience and look into the lives of those behind the mic. They are the true first responders and the most important people you will never see. In doing this podcast I have made it my goal to help share their stories as well as some of mine. In this episode I sat down with show regular

52:28

Within the Trenches Ep 84

Within the Trenches ·

2015/04/27

Good morning! The wait is finally over! I must admit that it was hard for me to hold off posting this episode until today. I wanted to post it so that all of you could enjoy this but I had to separate the episodes to make it last. So without any further ado, welcome to episode 84 – Don’t be nervous. You will get the title once you hear the episode. This episode was recorded during the 2015 Indiana APCO/NENA Conference during the week of April 15 – 17. In this episode I had the chance to speak to

48:48

Within the Trenches Ep 83

Within the Trenches ·

2015/04/23

Ahoy hoy! I’m back with episode 83 of Within the Trenches. This episode is part of a series of episodes I recorded at the 2015 Indiana NENA/APCO conference and expo. I had an excellent time there and this episode added to the fun. In this episode I finally and I mean finally got the chance to sit down with Ty Wooten, NENA Education Director who I have been trying to get on the show for almost a year now. We have been talking about it and talking about it but our schedules never matched up. Ty is

22:42

Within the Trenches Ep 82

Within the Trenches ·

2015/04/22

Good afternoon and welcome back to another episode of Within the Trenches. Episode 82 is part of a series of episodes that were recorded last week during the 2015 NENA/APCO conference & expo. In this episode I got to speak with Amanda and Yvonne, dispatchers with Lafayette PD and part of this years Teamwork Award recipients. Both dispatchers shared their 911 story as well as their reaction to the call that went national when a male called 911 in Indiana for his fiancé that he was speaking to over

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