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PODCAST

Software Process and Measurement Cast

Thomas M. Cagley Jr

SPaMCAST explores the varied world of software process improvement and measurement. The cast covers topics that deal with the challenges found in information technology organizations as they grow and evolve.

technology tech news

All Episodes

34:42

Urgency Versus Importance - Which Drives Your Work,...

Software Process and Measurement Cast ·

2024/08/04

The Software Process and Measurement Cast 822 features a discussion that and I had during the Work Intake Summer Camp. The tyranny of the urgent often eclipses work that is merely important. Not understanding the difference between the two concepts and the long-term implications of ignoring what is important can be catastrophic. We will also have a visit from Jeremy Berriault, the Evolutionary Agilist. We discussed why teams exist. The answer can be simplified into four words. Getting to those

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39:45

Building A Business And A Leader, An Interview With...

Software Process and Measurement Cast ·

2024/07/28

The Software Process and Measurement Cast 821 features our interview with Alex Natskovich. We talk about the attributes of a leader when building a business but even more importantly learning to be a leader. Success requires knowing how to handle the transitions. Alex’s Bio Alex is a seasoned engineering leader and CEO. Born in Belarus, he harbored a lifelong dream of becoming an engineer. After graduating from university, he moved to the USA. During the initial years, he resided in New York,

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32:03

Baselining Ideas for Improvement, Who Is Most...

Software Process and Measurement Cast ·

2024/07/21

The Software Process and Measurement Cast 820 continues the story of Innovatech. In this installment, Emma “sells” baselining the flow to generate ideas for improvement and a starting point. The story of Innovatech is an allegory for how a data-driven improvement initiative can be bootstrapped with courage and perseverance. We also have a visit from whose “Not a Scrumdamentalist” column delivers insights and advice. Susan and I discussed who the most important person on a team is and who isn’t

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37:11

Navigating Customer Data - Insights from...

Software Process and Measurement Cast ·

2024/07/15

The Sofware Process and Measurement Cast 819 features our conversation with Soumyadeb Mitra, Founder and CEO of Rudderstack. We discuss the trials and tribulations of consolidating and effectively using customer data. Tools like machine learning and generative AI make generating insights easier but “easier” does not mean easy. We also discuss entrepreneurship and trust. Soumyadeb Mitra is the Founder and CEO of RudderStack, the Warehouse Native Customer Data Platform (CDP). RudderStack helps data

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20:04

The Tale of Innovatech, Starting Over, Essays and...

Software Process and Measurement Cast ·

2024/07/07

This week we continue with the story of Innovatech, the business novella David Herron and I are writing. Innovatech, the once a tech darling is struggling. The delivery of new functionality used to be so easy. Now it isn’t, leading to all sorts of unproductive behaviors. Emma, the Director of Residential Construction Technology Products, leads a one-person crusade to wake the organization up before it approaches a death spiral. We also have a visit from Keis Kostaqi. In this installment of her You

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35:55

AI and Agents In The Workplace, Oh My, A Conversation...

Software Process and Measurement Cast ·

2024/06/30

The Software Process and Measurement Cast 817 features our conversation with Artem Koren, co-founder and Chief Product Officer of Sembly AI. We talk about AI, the role of AI, and the impact of agents on the workplace. Artem Koren grew up in New York City. He graduated from Columbia University with a degree in Computer Science and later attended the NYU Stern School of Business where he earned his MBA. Artem is passionate about using AI to enrich humanity and create positive change. He combines

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50:30

Goal Conflicts Cause Work Intake Problems, Finding...

Software Process and Measurement Cast ·

2024/06/23

A funny thing happened on the way to SPaMCAST 816, I had so much fun during our first Summer Camp session I talked Jeremy into letting me share the audio of our discussion on the podcast. We discussed goal conflicts, the first of eight work intake problems, from our book, Mastering Work Intake. If the video is more your style check out the video on LinkedIn and then join us at 11:30 EDT on June 16th. This week we also have a visit from . Jon and I discussed the question “If all work is

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02:43

Mastering Work Intake Summer Camp!

Software Process and Measurement Cast ·

2024/06/17

Earlier this year (JRoss Publishing) co-authored by Jeremy Willets and myself was published. The book focuses on the full pipeline that work follows as it enters and exits your organization, including the different types of work that enter at multiple levels and times. It is a must-read for agile coaches, Scrum Masters, product owners, project and portfolio managers, team members, and anyone who touches the software development process. Mr Willets and I are announcing a free Work Intake Summer

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40:27

Prioritization and Deep Seated Issues, A Conversation...

Software Process and Measurement Cast ·

2024/06/16

This week on the Software Process and Measurement Cast we have a replay of an interview of Jim Benson from 2019. Jim and I focused on prioritization and how prioritization can be a reflection of more deep-seated problems. One of the ideas Jim shares is that processes are the social contract for getting work done. In the foreword of Mastering Work Intake, I wrote with (published in January 2024), we reflected that Mastering stood on the shoulders of Jim’s Why Limit WIP. Reflecting on this interview

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17:35

Accountability and Responsibility Are Intertwined,...

Software Process and Measurement Cast ·

2024/06/09

Accountability and responsibility are intertwined. In most businesses, the concepts are intertwined, and when hierarchies are present, layered. In other words, determining who is responsible and accountable is harder than deciding how many layers were in the seven-layer dip several hours after it has been served to a hungry softball team. Let’s use the example of developing a feature for a product for Innovatech, an imaginary firm. This ‘case study’ synthesizes several real-life stories. The story

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43:00

Professionalize ML and AI, A Conversation With Brad...

Software Process and Measurement Cast ·

2024/06/02

In this week’s SPaMCAST we speak with Brad Micklea, Founder & CEO of Jozu. We talk about the professionalization of AI and Machine Learning, the topic of Machine Learning Operations (MLOps), and why agile is integral to getting work done. Brad is the Founder & CEO of Jozu and a project lead for the open-source Kitops.ml project, a toolset designed to increase the speed and safety of building, testing, and managing AI/ML models in production. This is Brad’s second startup, his first (Codenvy, the

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30:23

Committees to Dodge Responsibility, Certifications,...

Software Process and Measurement Cast ·

2024/05/26

When I published Accountability vs. Responsibility I did not anticipate being drawn back into the discussion of whether committees can be accountable and responsible. Over the last few weeks, I have observed several “product meetings.” In these meetings, consensus decisions are being made about releases, what they will contain, and a marketing approach. These are committee meetings. Is the committee accountable for their decisions and to whom? It is not a moot point In mid-2008, I wrote

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49:08

Making The World A Better Place, A Conversation with...

Software Process and Measurement Cast ·

2024/05/19

SPaMCAST 810 features our interview with D.J. Eshelman, author of . DJ and I cover a wide range of topics including why one size fits all approaches are a prescription for burnout. We also tackle why everyone should invest in an outside mentor. D.J. Eshelman, author of Just Do THIS - Photo Credit Sarah Goff DJ with over 25 years of IT experience, dedicated his career to Citrix Systems since 2004. He authored books, runs blogs at and , hosts the "THRIVE-IT" YouTube channel and "THRIVEcast" show,

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25:30

Accountability vs. Responsibility Debate, Essays and...

Software Process and Measurement Cast ·

2024/05/12

SPaMCAST 809 features our essay discussing whether accountability and responsibility are ever separated in real life. In a corporate setting, if you are interested in instigating a no-holds-barred debate bring up the topic of the relationship between accountability and responsibility. Get your popcorn ready BEFORE you start the discussion. We will also have a visit from Jon M Quigley who brings his Alpha and Omega of Product Development to the podcast. Jon and I discuss a nefarious form of

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38:12

Design Thinking, A Conversation with Steven Schkolne,...

Software Process and Measurement Cast ·

2024/05/05

SPaMCAST 808 features our discussion with Steven Schkolne. We talk about design thinking and about how design thinking impacts users and user satisfaction. We answer what happens when a design thinker builds a business. Steven Schkolne is a computer scientist, designer, and entrepreneur who’s particularly passionate about the way humans work creatively with machines. His current focus is a web project called MightyMeld, a visualization and creation platform for sophisticated React codebases

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20:58

Work Intake Nuances in Mid-Management, Seamless...

Software Process and Measurement Cast ·

2024/04/28

SPaMCAST 807 looks at the Nine Core Work Intake Principles from the organization’s middle. Each layer of the organization has an approach to work intake. While the macro outcome is the same for each layer – work is accepted – each has nuances. The simple three-tier view of organization design used in Mastering Work Intake begins with an executive layer followed by middle management and is anchored by teams. We addressed a team perspective in SPaMCAST 804. Middle management is an important anchor

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04:23

Why Write Mastering Work Intake?

Software Process and Measurement Cast ·

2024/04/25

Why write Mastering Work Intake? Because Jeremy Willets and decided maybe things could be different. That just chanting “stop starting and stop finishing” wasn’t enough. Our book provides the reader with ideas, principles, actionable advice, worksheets, and examples to help you tame the chaos of work entry. If you had the world enough and time maybe you could put off getting better, making better choices until tomorrow. However, things are the way they are and you can act. Buy a copy of Mastering

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33:05

Craft and Defend Organizational Culture, An Interview...

Software Process and Measurement Cast ·

2024/04/21

SPaMCAST 805 features our interview with Peter Schroeder. We discuss plane crashes, fatherhood, and the journey from DJ to a technologist and then to a business person. Organizational culture is critical in all organizations, double in distributed environments. Peter discusses how he learned to craft and defend organizational culture. Peter Schroeder is an accomplished DJ, entrepreneur, and technology pioneer. With over 20 platinum records, 40 gold records, and a triple nomination for the

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33:47

Applying The Nine Core Principles of Work Intake and...

Software Process and Measurement Cast ·

2024/04/14

The Nine Core Principles of Work Intake are a key backbone of Mastering Work Intake by Jeremy Willets and Tom Cagley. Teams and organizations need to apply these principles to avoid chaos. In the SPaMCAST 804, we illustrate the application of the Nine Core Principles based on role and organizational hierarchy beginning with the classic Scrum team roles. We also have a visit from Susan Patente, who brings her Not A Scrumdamentalist column to the podcast. This installment discusses why organizations

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01:49

Mastering Work Intake - What is Work Intake?

Software Process and Measurement Cast ·

2024/04/10

Our video provides a quick overview of Work Intake and its importance. Enjoy and let's discuss the concept. Learn to solve IT’s dirtiest secret — work intake. Stop ignoring it. Start fixing it. Today we are also announcing two new Mastering Work Intake training opportunities. Diagnose and solve work intake anti-patterns Become a work intake master. Work intake is the biggest challenge facing organizations today. If you don’t get work intake right, you won’t be in business for very long. We offer

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