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PODCAST

The Art and Science of Difficult Conversations

Chris Wong & Lucie Tesarova

Ever had to have that difficult conversation with someone that you dreaded? You are not alone. Join us to explore how to improve how you handle difficult conversations with your team or loved ones. When we communicate better, we lead better, we perform better, we have better relationships, results and ultimately, a better life. Ready to learn? Make sure you subscribe so you don"t miss any future episode. Want to be a guest on our podcast? Let us know! https://bit.ly/3z4Sn5w

business management

All Episodes

44:10

How to deal with a high performer who got promoted...

The Art and Science of Difficult Conversations ·

2024/11/12

What To Do When a High Performer Slacks After a Promotion? Today’s episode is a deep dive into the complexities of leadership. Chris and Lucie tackle a challenging scenario where a top performer begins to drop the ball after a recent promotion. They discuss ways to understand underlying issues—whether insecurity, new role challenges, or overconfidence—and provide practical guidance for supporting employees while upholding performance standards. Topics Discussed: Identifying causes behind

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49:15

Family Conversations That Can Change Your Life -...

The Art and Science of Difficult Conversations ·

2024/11/05

Whether you’re interested in understanding family dynamics, navigating generational trauma, or fostering connection through meaningful conversations, this episode offers powerful insights and practical takeaways. Today’s special guest is Becky Ellis, author of her debut memoir, Little Avalanches. In our conversation, Becky shares how tough yet healing discussions with her father, a WWII veteran, transformed her life. We explore what made these conversations both challenging and healing, and

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44:08

Navigating Holiday Decisions: Whose Family Do We...

The Art and Science of Difficult Conversations ·

2024/10/29

Navigating Holiday Decisions: Whose Family Do We Spend It With?In today’s episode, Chris andLucie dive into a common holiday dilemma many couples face: deciding whose family to spend holidays with. They explore the complexities of family dynamics, travel, and emotions, offering strategies for managing these conversations without compromising relationships. They roleplay a discussion between a married couple working through holiday plans, highlighting how empathy, emotional intelligence,

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54:24

Is there a such thing as too much communication?

The Art and Science of Difficult Conversations ·

2024/10/22

We love communication here at the Art and Science of Difficult Conversations. In fact, that’s our tagline, “Communicate better, live better”. But in the pursuit of more open and transparent communication, does the pendulum swing too far in the opposite direction? Are there times when we don’t need to communicate about a topic? That’s our focus today, when we have a lively dialogue with Ahad just about that topic, are there times we should hold off on communicating? Ahad is originally from

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52:15

Managing High Performers Who Struggle with Team...

The Art and Science of Difficult Conversations ·

2024/10/15

In this episode, we discuss how to handle situations where a high-performing employee or leader is creating interpersonal challenges in the workplace. Whether you're a manager, team member, or leader, dealing with someone who excels technically but struggles with people skills can be tricky. We explore the risks of not addressing the issue, strategies for providing constructive feedback, and how to prepare for these tough conversations. Plus, we roleplay a common scenario to demonstrate key

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55:57

How to Handle Marital Issues

The Art and Science of Difficult Conversations ·

2024/10/08

What can you say if your wife wants a separation? Or a divorce? If you’re like most men, you’ll feel blindsided and/or you’ll immediately try to figure out how to solve this problem. Unfortunately, that’s actually not the right way to approach it at all. In this week’s episode, Lucie and Chris talk with Randy, an experienced relationship coach focused on helping separated husbands reconnect with their wives. His faith-based methods center around growing closer to Christ and becoming the

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41:55

How to deal with interruptions

The Art and Science of Difficult Conversations ·

2024/10/01

In this episode, Chris and Lucie discuss what to do when someone keeps interrupting you while you speak, or, when you are the one who keeps interrupting others and want to stop :) Key Takeaways: Reasons for Interrupting: Having lots of ideas and wanting to share them. Reacting emotionally (anger, upset) and wanting to defend yourself. Feeling a need to show expertise or control the conversation. How to Stop Interrupting Yourself: Self-awareness: Notice how often you

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88:53

S2E8 How to talk about politics at work

The Art and Science of Difficult Conversations ·

2024/09/24

Navigating Political Conversations at Work Politics can seem super divisive. And really, how do we talk about it in the workplace? In this episode,We talk with Chris,a diversity, inclusion, and belonging expert at Navy Federal Credit Union about the challenges of navigating political conversations in the workplace, particularly during a charged election season. Here are some key takeaways from the episode: Should we talk about politics at work? Prioritize Relationships Over Winning Seek

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50:47

S2E7 How to deal with a parent that bad-mouths your...

The Art and Science of Difficult Conversations ·

2024/09/17

Setting boundaries with our family members might be the most difficult thing for many of us, yet not doing so might be very detrimental to our well-being and other relationships. Imagine that your parent cannot stand your spouse and is very vocal about it. What do you do in that situation? How do you address it? Tune in today's episode and see what from we share resonates with you. Have you faced that situation in your family? How did you address it? What worked for you, what didn't? Let

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44:50

S2/E06: How to trust our instinct

The Art and Science of Difficult Conversations ·

2024/09/10

Sometimes, the hardest conversations we need are with ourselves. Mainly, how do we find confidence in what we’re doing, even in the face of adversity? And more so, how do we build supports around us that inspire and move us, rather than pull us down? Today, we interview Emily Aarons, a leading educator to spiritual entrepreneurs, renowned energy healer, and business coach. She shares about her journey and struggles in building a business and the often-difficult conversations that are needed

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52:20

05 How to Deal with Employees Resisting Change

The Art and Science of Difficult Conversations ·

2024/09/03

In this episode of "The Art and Science of Difficult Conversations," hosts Chris Wong and Lucie Tesarova dive deep into the complex issue of managing resistance to change, especially when it comes to implementing new technologies in the workplace.Resistance to change is a common challenge in organizations of all sizes. Whether it’s introducing new software, processes, or policies, getting everyone on board can be tough. Chris and Lucie discuss why employees might resist changes, especially

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39:08

04: How to talk about Money and Death

The Art and Science of Difficult Conversations ·

2024/08/27

Summary:You know what’s hard? Talking about money with your partner or family. You know what’s even harder? Talking about money and estate planning and death. With over two decades in the financial services realm, Christopher Hensley's journey has been driven by a singular passion: helping individuals navigate the intricate paths of finance to achieve their life aspirations. His dedication isn't just rooted in numbers and strategies; it's about making genuine connections and empowering

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52:39

03: How to Deal with People Who Go Off on Tangents -...

The Art and Science of Difficult Conversations ·

2024/08/20

In this episode of "The Art and Science of Difficult Conversations," Chris and Lucie tackle a common challenge in both professional and personal settings: dealing with tangents during difficult conversations. They explore strategies for keeping conversations on track, maintaining focus, and setting boundaries without dismissing the other person's perspective.Key Takeaways: 1. Preparation is Key: Start by understanding the goal of the conversation. Preparation helps in staying on track,

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46:12

02: Finding the courage to speak up in high stakes...

The Art and Science of Difficult Conversations ·

2024/08/13

Title:Finding the courage to speak up in high stakes meetings Summary: Conflict in high stakes meetings is inevitable. Whether it's a board meeting, a roundtable discussion, or a workgroup tasked with solving complex issues, the mix of opinions will always lead to debate. When done well, it can spark new ideas and create an inclusive process where people feel invested in the outcome. Done poorly, you risk alienating everyone in the meeting. But how do you find the courage to speak up in

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52:43

01: How to Negotiate a Raise - the Do's and Don'ts

The Art and Science of Difficult Conversations ·

2024/08/06

The Do’s and Don’ts of negotiating a raiseSummary: Being paid fairly for your work is always a hot topic issue. In fact, if you’ve been at your company for quite a while, you should consider asking for a raise. And it’s not just an intellectual exercise. Not getting a raise can cost you hundreds of thousands of dollars over the course of your career and you might be missing out on valuable buffers against inflation. But it’s not about asking for a raise – it’s about learning how to

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126:13

34: Personal Conversations Roleplays - Compilation of...

The Art and Science of Difficult Conversations ·

2024/07/30

Join us for another compilation episode! This time, we put together Season One's most popular roleplay episodes of personal relationship scenarios.Enjoy! Do you have feedback or tips for what we could do in season two? Please let us know! Connect with us here: Email: tas.difficultconversations@gmail.com LinkedIn: Chris—www.linkedin.com/in/chriswonglmhc Lucie—www.linkedin.com/in/lucietesarova Want to be a guest on our podcast? Let us know.

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89:21

33: Compilation of professional relationship...

The Art and Science of Difficult Conversations ·

2024/07/23

Join us for another compilation episode! This time, we put togetherSeason one'smost popular roleplay episodesof professional relationship scenarios. Enjoy! Do you have feedback? Tips what we could do in season two? Please let us know! Connect with us here: Email:tas.difficultconversations@gmail.com LinkedIn:Chris –www.linkedin.com/in/chriswonglmhcLucie –www.linkedin.com/in/lucietesarova Want to be a guest on our podcast?Let us know.

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166:55

32: Special Compilation Episode: Most Popular Interviews

The Art and Science of Difficult Conversations ·

2024/07/16

Today, we're doing something a little different. Over the past few months, we've had some amazing guests share their wisdom, personal stories, and strategies for navigating tough conversations. As we reach a new milestone and are completing season 1 of our podcast, we wanted to take a moment to celebrate and revisit together the most popular and impactful interviews from season one! And btw, we are already recording some new cool episodes for season two, so stay tuned! In this compilation

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69:53

31: Compillation Episode - Strategies for Difficult...

The Art and Science of Difficult Conversations ·

2024/07/09

Join us for the Season 1 CompilationEpisode, focusing onseveral strategies that can make your difficult conversations better and more effective.Do you have feedback? Tips what we could do in season two? Please let us know! Connect with us here: Email:tas.difficultconversations@gmail.com LinkedIn:Chris –www.linkedin.com/in/chriswonglmhcLucie –www.linkedin.com/in/lucietesarova Want to be a guest on our podcast?Let us know.

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48:58

30: Wrapping Up Season One: Reflections and Future Plans

The Art and Science of Difficult Conversations ·

2024/07/02

Join us for the final episode of season one of our podcast! Thank you for joining us on this journey, for all your comments and support, and for your curiosity and commitment to improving your conversations - be it in your personal or professional life. Thank you!What do we cover in this episode? Unexpected Beginnings: Chris andLucie reflect on how their podcast collaboration started despite never meeting in person and living on opposite coasts. Gratitude and Growth: Both hosts express

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