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PODCAST

The Art and Science of Difficult Conversations

Chris Wong & Lucie Tesarova

Ever had to have that difficult conversation with someone that you dreaded? You are not alone. Join us to explore how to improve how you handle difficult conversations with your team or loved ones. When we communicate better, we lead better, we perform better, we have better relationships, results and ultimately, a better life. Ready to learn? Make sure you subscribe so you don"t miss any future episode. Want to be a guest on our podcast? Let us know! https://bit.ly/3z4Sn5w

business management

All Episodes

53:37

How to confidently set boundaries (with Becky Upchurch)

The Art and Science of Difficult Conversations ·

2025/02/11

Why are boundaries so hard to set?Even better question – why are boundaries so hard to keep? On this week’s episode, Lucie and Chris welcome Becky Upchurch, a mindset coach to talk through the ins and outs of setting and keeping healthy boundaries. Whether its with friends, family, or coworkers, there’s a lot we get wrong about caring about our own emotional and physical limits. Key Takeaways: Boundaries are about our own limits, barriers are for other people – whom we can’t

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25:41

How to talk to your partner about their unhealthy eating

The Art and Science of Difficult Conversations ·

2025/02/04

Ever wanted your partner to change? Maybe they have an unhealthy habit that makes you worried about their wellbeing?If so, join us for this episode of the Art & Science of Difficult Conversations Podcast. Today we explore how to address this sensitive situation with your partner. Let us know what you think! What resonates with you? What doesn't? Let us know! Contact Chris and LucieCheck out the Mastering Difficult Conversations

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48:28

How to Connect and Lead More Effectively with Randy...

The Art and Science of Difficult Conversations ·

2025/01/28

Join us today for a conversation withRandy Wheeler, where we discuss how understanding different personality and working styles can help us not onlycommunicate better but alsolead others more effectively.About Randy: RandyWheeler, owner ofWheelerCoaching, helps individuals and teams develop their leadership, improve communication, and strengthen their teams. He has a Masters in Organizational Leadership, is a Maxwell Leadership Certified DISC Consultant, and a certified Working Genius

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67:55

How to find the courage to talk about family trauma -...

The Art and Science of Difficult Conversations ·

2025/01/21

SUMMARY:**Trigger Warning: Discussion of trauma, sexual abuse** What happens when you learn a family member has been experiencing sexual abuse? What do you do if there’s no one to talk to about it? On this week’s podcast, Lucie and Chris welcome Keeper Catran-Whitney, child sexual abuse activist who, in 1977, learned that his stepfather had been sexually abusing his four sisters for years. After forty-five years of living with this guilt and shame, he eventually began healing by finding

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36:43

How to handle a peer stealing credit for your work

The Art and Science of Difficult Conversations ·

2025/01/14

Have you ever dealt with a situation when you worked really hard and came up with a great idea, only to find out your peer presented the same idea as theirs during the next team meeting? How do you respond in a professional way that doesn't destroy the relationship and brings the credit back to you?If you want to know what to do and what not to do in similar tricky situations, join usand listen tothis week's episode! Subscribe & Review: If you enjoy this episode, leave a review and

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101:37

Giving feedback, asking for a raise, dealing with...

The Art and Science of Difficult Conversations ·

2025/01/07

Join us for this last mid-season compilation episode! You will hear three segments today:Five elements of giving effective feedback How to ask for a raise How to deal with someone who gets defensive, angry or emotional. Let us know what you think! Subscribe & Review:If you enjoy this episode, leave a review and share your insights! Check out the Mastering Difficult Conversations Coursehttps://leadershippotential.teachable.com/p/mastering-difficult-conversations-how-to Instagram

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166:53

Compilation Episode 22: interviews with 3 experts on...

The Art and Science of Difficult Conversations ·

2024/12/31

In this compilation episode, we picked 3 experts to share with you and a bonus mini-communication challenge question that you can ask yourself and your loved one, for deeper and more meaningfulcommunication and connection with self and others. Tune in today to listen to: - What is this week's mini-communication challenge question? - Interview with Grace Gavin about 6 practices you can implementto improve both your personal and professional communication and relationships - Interview

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145:15

Episode 21 - Compilation Episode - Difficult...

The Art and Science of Difficult Conversations ·

2024/12/24

Holidays are the special time of the year when we get together with our loved ones to celebrate. Yet sometimes, holidays may be a time of increased stress with those loved ones! Maybe you and your partner have different ideas about where to spend the holidays this or next year, or your parent keeps talking badly about your spouse. Or, you have some difficult past with your family members that is still troubling you. How do you steer these possible conflict situations to conversations that

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146:37

Episode 20 - Compilation Episode - Difficult...

The Art and Science of Difficult Conversations ·

2024/12/17

How do you deal with tough communication situations at work? Be it when someone keeps interrupting you when you speak, when your team member keeps going off on a tangent or when you as a leader need to implement a change, but your team members keep resisting and pushing against it? Do you want more peace of mind and clarity in navigating these situations? Join us for this special compilation episode ofThe Art & Science of Difficult Conversations where we feature these three scenarios

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39:00

5 Steps to Giving Effective Feedback

The Art and Science of Difficult Conversations ·

2024/12/10

In this episode of The Art and Science of Difficult Conversations, hosts Chris Wong and Lucie Tesarova dive deep into the art of delivering feedback that gets results. Whether you're a leader, manager, or HR professional, mastering feedback can elevate your team's performance and trust.🎙️ What You'll Learn: The 5 essential elements of effective feedback How to balance honesty with empathy Common feedback mistakes and how to avoid them Why Listen?Communication is key to leadership. This

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64:41

How to Be Present, Communicate, and Thrive in the...

The Art and Science of Difficult Conversations ·

2024/12/03

Have you been struggling to feel fulfilled in life?In this week’s episode, Chris and Lucie welcome high-performance expert Purdeep Sangha to discuss the critical link between communication, well-being, and achieving a fulfilling life. Drawing on his unique background and experience, Purdeep explores the challenges individuals and organizations face in today’s digital age, particularly in maintaining energy levels, focus, and meaningful connections. Key Takeaways: The impact of cultural

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48:43

How to Handle Underperformers Asking for Promotions

The Art and Science of Difficult Conversations ·

2024/11/26

Ever faced the tricky scenario of an underperforming team member asking for a promotion? In this episode of The Art and Science of Difficult Conversations, we dive into this complex workplace challenge. Join Chris andLucie as we explore why underperformers might feel they deserve a promotion, the motivations behind their requests, and how to navigate these conversations effectively as a leader. With real-world examples, practical advice, and even a role-play demonstration, we’ll give you

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58:20

Mastering the Art of Open and Honest Communication

The Art and Science of Difficult Conversations ·

2024/11/19

Are you being the “real you” in conversations?Not many people would disagree that productive conversations mean both sides being open and honest. Easier said than done. How do you create an environment where the other person feels safe enough to be open and honest? More importantly, how do you be honest too? In this episode, Chris and Lucie interview Grace Gavin, a communication expert who emphasizes the importance of honesty and openness in creating strong connections. Grace shares her

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44:10

How to deal with a high performer who got promoted...

The Art and Science of Difficult Conversations ·

2024/11/12

What To Do When a High Performer Slacks After a Promotion? Today’s episode is a deep dive into the complexities of leadership. Chris and Lucie tackle a challenging scenario where a top performer begins to drop the ball after a recent promotion. They discuss ways to understand underlying issues—whether insecurity, new role challenges, or overconfidence—and provide practical guidance for supporting employees while upholding performance standards. Topics Discussed: Identifying causes behind

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49:15

Family Conversations That Can Change Your Life -...

The Art and Science of Difficult Conversations ·

2024/11/05

Whether you’re interested in understanding family dynamics, navigating generational trauma, or fostering connection through meaningful conversations, this episode offers powerful insights and practical takeaways. Today’s special guest is Becky Ellis, author of her debut memoir, Little Avalanches. In our conversation, Becky shares how tough yet healing discussions with her father, a WWII veteran, transformed her life. We explore what made these conversations both challenging and healing, and

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44:08

Navigating Holiday Decisions: Whose Family Do We...

The Art and Science of Difficult Conversations ·

2024/10/29

Navigating Holiday Decisions: Whose Family Do We Spend It With?In today’s episode, Chris andLucie dive into a common holiday dilemma many couples face: deciding whose family to spend holidays with. They explore the complexities of family dynamics, travel, and emotions, offering strategies for managing these conversations without compromising relationships. They roleplay a discussion between a married couple working through holiday plans, highlighting how empathy, emotional intelligence,

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54:24

Is there a such thing as too much communication?

The Art and Science of Difficult Conversations ·

2024/10/22

We love communication here at the Art and Science of Difficult Conversations. In fact, that’s our tagline, “Communicate better, live better”. But in the pursuit of more open and transparent communication, does the pendulum swing too far in the opposite direction? Are there times when we don’t need to communicate about a topic? That’s our focus today, when we have a lively dialogue with Ahad just about that topic, are there times we should hold off on communicating? Ahad is originally from

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52:15

Managing High Performers Who Struggle with Team...

The Art and Science of Difficult Conversations ·

2024/10/15

In this episode, we discuss how to handle situations where a high-performing employee or leader is creating interpersonal challenges in the workplace. Whether you're a manager, team member, or leader, dealing with someone who excels technically but struggles with people skills can be tricky. We explore the risks of not addressing the issue, strategies for providing constructive feedback, and how to prepare for these tough conversations. Plus, we roleplay a common scenario to demonstrate key

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55:57

How to Handle Marital Issues

The Art and Science of Difficult Conversations ·

2024/10/08

What can you say if your wife wants a separation? Or a divorce? If you’re like most men, you’ll feel blindsided and/or you’ll immediately try to figure out how to solve this problem. Unfortunately, that’s actually not the right way to approach it at all. In this week’s episode, Lucie and Chris talk with Randy, an experienced relationship coach focused on helping separated husbands reconnect with their wives. His faith-based methods center around growing closer to Christ and becoming the

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41:55

How to deal with interruptions

The Art and Science of Difficult Conversations ·

2024/10/01

In this episode, Chris and Lucie discuss what to do when someone keeps interrupting you while you speak, or, when you are the one who keeps interrupting others and want to stop :) Key Takeaways: Reasons for Interrupting: Having lots of ideas and wanting to share them. Reacting emotionally (anger, upset) and wanting to defend yourself. Feeling a need to show expertise or control the conversation. How to Stop Interrupting Yourself: Self-awareness: Notice how often you

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123 results

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