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PODCAST

Restaurant Punk

Kara Restaurant Group

When you work in the restaurant industry, sometimes you just need to cut the s*** and get a little toasted so that you can spill the tea and shake off that saltiness. Simply stated - sometimes you need to flip the f*** out! Cut through the noise and tune in to hear hilarious anecdotes, humbling advice on how to create a hospitality business that doesn"t suck, and whatever the hell else we come up with after decades in the industry.

business entrepreneurship

All Episodes

15:54

First-Class Food: Answers About Airport Restaurants &...

Restaurant Punk ·

2024/08/28

Options for airport dining vary from city to city and terminal to terminal, but typically, you end up disappointed (or worse) no matter what you decide to eat. Join Peter, Bobby, and Nick as they discuss all things airport cuisine, including sky-high prices and sub-standard quality, while answering questions, including:What are the mechanics of restaurant food sales in airports?How has the rise of food trucks impacted the restaurant industry?How do you define comfort food?Do you bring your ow...

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16:56

What Makes A Manager: Attitudes and Attributes of A1...

Restaurant Punk ·

2024/08/14

Being a manager isn’t easy, and many factors impact how your team respects you. How do you hold people accountable? Are you a boss who calls employees out in front of other people? Do you give feedback for improvement? Nick, Noelle, and Yianni are exploring the qualities of good managers and answering questions, including:Can you work in a kitchen if you’re color-blind?Do you enjoy managing people in the work environment?Does management experience prepare you to become an entrepreneur?Should ...

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12:13

Requiring Restaurant Work: Mandatory Labor to Learn...

Restaurant Punk ·

2024/08/07

Knowing which customers haven’t worked in the hospitality industry is like a sixth sense you develop when working in restaurants. Typically, those who haven’t are more likely to be rude and fail to understand basic etiquette rules, so we propose that every person be required to work in a restaurant for at least one year, preferably as their first job. Hear what Nikos, Nick, and Liz have to say about the topic as they answer questions, including:Are people who haven’t worked in hospitality mor...

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17:50

Dishwasher Dos and Don'ts: Common Courtesies in the...

Restaurant Punk ·

2024/07/31

At any job, there are hard rules and there are common courtesies. In the restaurant industry, one of the most debated topics is whether or not the bussers and/or servers should be responsible for scraping plates and emptying drinks when clearing their tables. George, Liz, and Guest Host Nick are answering related questions, including:Before dropping them in the dish area, should you scrape your dirty plates as a server?What are the impacts of treating coworkers with ‘common courtesy’?How does...

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11:38

Catering Pros & Cons: What It’s Like Operating an...

Restaurant Punk ·

2024/07/24

Many restaurants offer takeout options, and some will even prepare meals for a crowd served in disposable sheet pans, but operating a catering and events business tends to be a standalone endeavor. Noelle, Peter, and George are discussing a not-so-recent engagement within Kara Restaurant Group and answering event-related restaurant questions, including:Would you rather own a restaurant or a catering business?Are catering gigs easier to plan for than running a restaurant?What are the unexpecte...

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12:23

Jager Bombs on the Job: Drinking Among Dining...

Restaurant Punk ·

2024/07/17

Whether they’re drinking to cope with annoying customers, taking a shot with a hot-shot guest, or just enjoying a shift drink after a long day, there is a lot of alcohol consumption in the restaurant industry. Liz, Noelle, and Nick are reflecting on their relationship with drinking on the job and experiences with other coworkers, owners, and employees and answering questions, including:Have you ever found yourself in a situation where you felt a drink was necessary to navigate the demands of ...

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13:23

Efficient Eateries: Optimizing Restaurant Food Costs,...

Restaurant Punk ·

2024/07/10

Once upon a time, there was only one George’s Place Restaurant, not five, and this week’s Guest Host, Ryan Jones, was among the original employees cranking out Greek specialties on the corner of Beach & Perry in Cape May. Throughout his career, Ryan has parlayed his experience into various restaurant & hospitality careers, most recently serving as the Executive Chef for a golf course outside of Philadelphia for eight years. Now working as the same golf course’s Director of Food & ...

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14:21

Giving Away Free Money: Why Our Restaurants Offer...

Restaurant Punk ·

2024/07/03

In seasonal towns, keeping your restaurant operating during the slower months can be difficult. This is especially true in Cape May County, New Jersey. So, how does Kara Restaurant Group keep new guests coming through the front door while ensuring that the existing customers remain loyal? George, Nick, and Noelle are talking about why we offer BOGO Free gift certificates and answering questions, including:Why does Kara Restaurant Group offer BOGO Free gift certificates?How do promotions help ...

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15:36

Juggling Jobs: How Entrepreneurs Manage Their Many Hats

Restaurant Punk ·

2024/06/26

Being an entrepreneur means wearing about 100 different ‘hats’ at any given moment. So, how does the gang at Kara Restaurant Group keep everything straight while operating restaurants, editing podcasts, and producing plating manuals, among other tasks? Nick, George, and Liz are answering questions, including:How do you keep track of all your responsibilities as a business owner?Do you keep one master list or separate notes for different areas of your life?Are there any benefits to keeping ana...

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11:53

Drinking While Dining Out: How The Sober Curious...

Restaurant Punk ·

2024/06/19

From eating gluten-free and cutting carbs to experimenting with drinking less often – or not at all – the trends around alcohol consumption while dining out are ever-evolving. So, how do bar and restaurant owners stay on top of current hot-ticket items while preventing their offerings from getting too broad and/or going bad? Noelle, George, and Guest Host Patrizia are answering questions, including:How do dietary trends impact restaurants’ bottom line?How are Sober Curious trends impacting ba...

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15:27

What Not To Wear: How Tattoos, Piercings, and More...

Restaurant Punk ·

2024/06/12

Over the course of history, personal style has become more and more important. Today, tattoos, vibrant hair colors, and piercings are among the most common aesthetic ‘alternations.” Liz, Nick, and Noelle are exploring how these very personal choices can impact your career and answering questions, including: Does it bother you when your server has dyed hair, tattoos, or piercings? Is bias against tattoos a generational issue? Are clients or employers more likely to dictate dress...

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14:46

Ranking Restaurant Resources: Are Websites or Social...

Restaurant Punk ·

2024/06/05

In today’s technology-driven era, starting a small business also means developing a website, creating a Google Business listing, and managing an array of social media channels. At times, it can be overwhelming to keep every platform up to date, so Peter is posing the question: which would you choose if you could only have one? Noelle and Nick are cohosting and discussing:Should your social media or website be more of a priority as a business owner?Do you get a better feel for a restaurant’s v...

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14:10

Bartenders Who Bust The Budget: Overpouring,...

Restaurant Punk ·

2024/05/29

For many people, being friends with the bartender is not only a badge of honor but also a way to drink more while paying less. For restaurant managers and owners managing inventory and costs, however, customer interactions, including overpouring, ‘buying’ a round for the bar, and forgetting to enter all the drinks into the POS, can have major financial repercussions. Liz, Noelle, and Guest Host Patrizia are answering questions, including:Do bartenders at independent businesses feel more entit...

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15:36

Rage Retirement: What Causes Burnout In The...

Restaurant Punk ·

2024/05/22

Work and stress are often synonymous when you work in the restaurant industry, so after a while, it almost feels normal to be a bit on edge whenever you’re on shift. But what happens when the mounting agitation boils over and causes you to leave the business altogether? Yianni, Peter, and Liz are answering questions, including:Have you ever left the restaurant industry for an extended period due to stress?What is the primary cause of restaurant burnout?How do interactions with guests fuel ser...

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14:02

Classroom vs. Career Training: Is College Worth The...

Restaurant Punk ·

2024/05/15

For a long time, the standard path to success was defined by attending college before accepting a salaried career. In recent years, particularly amid the COVID pandemic, many began questioning the need for a college education. While Nick attended University in Montreal, neither Noelle nor George went to college. Join the trio as they discuss whether paying for higher education is worth it and answer questions, including:Has attending college supported your career in any way?Is higher educatio...

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13:05

The Dessert Discussion: How To Sell More Specials and...

Restaurant Punk ·

2024/05/08

The potential for debates is endless when it comes to the psychology of ordering. But when deciding whether or not to order dessert, what are the impacts of a written menu vs. verbal specials? George, Noelle, and Nick are answering questions, including: Does having dessert make customers more likely to order coffee after their meal?Are you more likely to order dessert when given a written menu or verbal specials?How many options should restaurants include on their dessert menu?Do you car...

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18:19

Rules of Thumb: How To Present Plates While Serving

Restaurant Punk ·

2024/05/01

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12:31

The Power of Pivoting: How To Know It’s Time To...

Restaurant Punk ·

2024/04/24

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19:18

Working For Free: What It Really Takes To Build Your...

Restaurant Punk ·

2024/04/18

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14:33

Wining & Dining: Drinking With Customers While On The...

Restaurant Punk ·

2024/04/10

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205 results

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