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PODCAST

Me, Myself, and AI

MIT Sloan Management Review

Discover what separates AI success from AI hype. In this series from MIT Sloan Management Review, AI winners share their secrets and success stories from the front lines. Explore the future of artificial intelligence with leaders from companies like YouTube, Cisco, and Hugging Face who are turning AI"s potential into measurable business value.

technology

All Episodes

25:56

Regulating AI Innovation: Aboitiz Data Innovation’s...

Me, Myself, and AI ·

2023/07/05

As CEO of Aboitiz Data Innovation, David Hardoon oversees the operations of a technology conglomerate focused on using data science and AI to support its businesses in a range of sectors, including banking, financial services, utilities, agriculture, and construction in Singapore and the Philippines. In his role, David is leading some unexpected — but practical — uses of artificial intelligence, including using voice and image recognition to detect stress in livestock, and analyzing

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33:35

The Social Science of AI: Intel’s Elizabeth Anne Watkins

Me, Myself, and AI ·

2023/06/20

When Elizabeth Anne Watkins started her doctoral program, she landed a research role studying journalists’ use of security and privacy technologies — but she found the security tools confusing and difficult to use. Today, as a research scientist in the social science of AI at Intel Labs, she advocates for other end users faced with understanding and working with new technologies. Elizabeth employs social science to understand the concerns of technicians performing complex chip manufacturing

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24:11

Making Investments in AI: Samsung’s Hina Dixit

Me, Myself, and AI ·

2023/06/06

Hina Dixit’s interest in supporting people and solving problems has its roots in her family’s call office business, where she helped people place telephone calls when she was growing up in India. Later, after earning her bachelor’s degree in computer science, she was quickly recruited into the tech space, where her problem-solving and customer service skills have served her well as both a software engineer and tech investor. From a developer role at Symantec, to project leader at Apple, to an AI

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22:21

Continuous Learning With AI: Aflac’s Shelia Anderson

Me, Myself, and AI ·

2023/05/23

Shelia Anderson parlayed a love of learning into studying the emerging field of engineering when she began her undergraduate education. After gaining experience leading IT teams in the technology, airline, and insurance industries, she joined Aflac in the summer of 2022. Shelia joins Sam and Shervin to share how using artificial intelligence and machine learning to automate the processing of somewhat routine insurance claims frees up staff members to spend more time serving customers and processing

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28:11

Trust and Fraud Detection at Scale: Instagram’s...

Me, Myself, and AI ·

2023/05/09

Stephanie Moyerman’s background in cosmology and astrophysics — where she worked with large data sets, looking for a signal among what was mostly noise — prepared her well for a career in data science and ethics. Today, she is the data science director of well-being at Instagram, where she works to enhance trust, safety, and integrity for users of the social media platform. Stephanie joins Sam and Shervin on this episode to discuss how applying artificial intelligence to social media enables

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26:07

Partnerships in AI Drive Conservation Efforts: WWF’s...

Me, Myself, and AI ·

2023/04/25

Wildlife conservation efforts may not be the first thing that comes to mind when one thinks about opportunities to use artificial intelligence and machine learning. But Dave Thau, data and technology lead scientist at the World Wildlife Fund (WWF), can share myriad examples of how these technologies are helping our planet. On this episode, Dave joins Sam and Shervin to discuss WWF’s many uses of AI and machine learning. Among them are applications that predict deforestation, analyze images from

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33:13

Making 600 Billion Decisions With AI: Expedia Group’s...

Me, Myself, and AI ·

2023/04/11

Rathi Murthy has always been passionate about technology roles that allow her to drive business transformation and improve customer experience. In her current role as CTO and president of Product & Technology for Expedia Group, she’s able to do both. One of her key goals is to enhance and unify the end-user experience across Expedia’s many brands, among them Hotels.com, Vrbo, and Travelocity. Another transformation goal: helping to modernize the entire travel industry by making Expedia’s AI

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24:26

A One-Stop Data Shop: The Lego Group’s Anders...

Me, Myself, and AI ·

2023/03/28

Anders Butzbach Christensen began his career in product management before landing his dream job working for the Lego Group in Denmark. Today, as head of data engineering, he’s leading Lego’s digital transformation with a specific focus on designing and building data products, including self-service applications that technology and business teams can all use to better serve their customers. In this episode, Anders joins Sam and Shervin to describe how the Lego Group is approaching digital

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28:42

A Third Path to Talent Development: Delta’s Michelle...

Me, Myself, and AI ·

2023/03/14

Michelle McCrackin, senior manager of analytics learning and development at Delta Air Lines, never imagined that she’d be an analytics leader when she first joined the airline as an HR business partner. But, faced with the challenge of hiring outside analytics talent, she proposed a solution that would change her career path along with the paths of other Delta employees: an internal analytics training program. Delta Analytics Academy (DAA) enables front-line employees to gain in-demand tech skills

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29:07

Out of the Lab and Into a Product: Microsoft’s Eric Boyd

Me, Myself, and AI ·

2023/02/28

As a partner with OpenAI — the company that recently wowed the tech world and the general public with its DALL-E image generator and ChatGPT chatbot — Microsoft helped to make those generative AI tools possible. But Microsoft has long invested in developing its own artificial intelligence technologies, for internal and external customers alike. And even when AI is not the centerpiece of a specific software program, it’s often driving how that tool — such as the company’s Bing search engine —

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33:08

Helping Doctors Make Better Decisions With Data: UC...

Me, Myself, and AI ·

2023/02/14

When Ziad Obermeyer was a resident in an emergency medicine program, he found himself lying awake at night worrying about the complex elements of patient diagnoses that physicians could miss. He subsequently found his way to data science and research and has since coauthored numerous papers on algorithmic bias and the use of AI and machine learning in predictive analytics in health care. Ziad joins Sam and Shervin to talk about his career trajectory and highlight some of the potentially

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22:45

Bonus Episode: How Encouraging AI Use Will Benefit...

Me, Myself, and AI ·

2023/01/10

While Me, Myself, and AI is on winter break, we hope you enjoy this bonus episode excerpted from an MIT Sloan Management Review-BCG webinar based on our 2022 research report, "Achieving Individual — and Organizational — Value With AI." Cohost Sam Ransbotham is joined by BCG Henderson Institute's global director François Candelon for a discussion of our global survey findings. Download a PDF copy of the slide deck from this webinar here. Follow along with our speakers: 1:31-1:53 — Page 4 1:54-2:29 —

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25:11

Bonus Episode: Learn to Make the Most of Your...

Me, Myself, and AI ·

2022/12/06

While Me, Myself, and AI is on winter break, we hope you enjoy this bonus episode excerpted from an MIT Sloan Management Review-BCG webinar based on our 2020 research report, "Expanding AI's Impact With Organizational Learning." Download a PDF copy of the slide deck from this webinar here. Follow along with our speakers: 1:15-1:35 — Page 3 1:38-1:52 — Page 4 1:53-3:13 — Page 7 3:14-3:38 — Page 8 3:39-4:13 — Page 9 4:14-4:50 — Page 10 4:51-6:10 — Page 11 6:11-6:27 — Page 12 6:28-11:31 — Page

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23:16

Digital First, Physical Second: Wayfair’s Fiona Tan

Me, Myself, and AI ·

2022/11/08

With a background in building enterprise platforms for organizations, including Oracle and Walmart, Wayfair CTO Fiona Tan oversees all of the technology initiatives for the Boston-based e-commerce company. As the home furnishings retailer begins to open brick-and-mortar stores, it’s taking lessons learned from the digital space to inform how it markets its home products to customers in physical locations. On this episode, Fiona joins Sam and Shervin to discuss how artificial intelligence fuels

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29:24

Investing in the Last Mile: PayPal’s Khatereh Khodavirdi

Me, Myself, and AI ·

2022/10/25

Khatereh (KK) Khodavirdi is focused on using AI to create better customer experiences — a process she compares to creating an “AI Legoland,” in which various technology components fit together to build cohesive solutions for PayPal’s customers. This is an approach she is applying in her role as senior director of data science in the online payment systems company’s consumer products division, where she oversees data science teams for PayPal, its peer-to-peer payment app Venmo, and e-commerce

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24:05

Keeping Humans in the (Feedback) Loop: Orangetheory...

Me, Myself, and AI ·

2022/10/11

Ameen Kazerouni, chief data and analytics officer at Orangetheory Fitness (OTF), believes that AI’s role isn’t to replace human experts but rather to help them make better decisions. That’s why OTF collects heart rate and telemetry data during its in-studio fitness classes: so that AI algorithms can turn that data into feedback that empowers people to make real-time choices about their workouts and enables coaches to offer personalized recommendations. On this episode, Ameen joins Sam and Shervin to

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24:43

The Three Roles of the Chief Data Officer: ADP’s Jack...

Me, Myself, and AI ·

2022/09/27

As chief data officer of payroll and benefits management company ADP, Jack Berkowitz has three primary responsibilities. One is to oversee the organization’s data overall, ensuring that functions like data governance, security, and analytics, are running well. Another is to build ADP’s data products, such as people analytics and benchmark tools. But the responsibility that’s of most interest to our hosts is Jack’s oversight of the organization’s use of artificial intelligence. In this episode of the

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26:50

From Data to Wisdom: Novo Nordisk’s Tonia Sideri

Me, Myself, and AI ·

2022/09/13

Tonia Sideri was a data scientist herself before taking on her role as head of Novo Nordisk’s AI and Analytics Center of Excellence. Now she’s putting her experience to use helping the Danish pharmaceutical company in its quest to develop medicines and delivery systems to treat diabetes and other chronic diseases, such as hemophilia, obesity, and growth disorders. In a highly regulated industry where failures are costly, Tonia’s philosophy is to fail fast through what she calls “data-to-wisdom

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21:12

Big Data in Agriculture: Land O’Lakes’ Teddy Bekele

Me, Myself, and AI ·

2022/08/30

You might have seen Land O’Lakes’ dairy products on store shelves without giving much thought to how they got there, but that’s something CTO Teddy Bekele thinks about every day. While the farmers and agricultural retailers of Land O’Lakes work to produce the cooperative’s products, starting from the seeds used to grow animal feed, Teddy Bekele is focused on supporting agriculture’s “fourth revolution” — one that’s embracing technologies like artificial intelligence. On this episode of the Me,

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19:24

Inventing the Beauty of the Future: L’Oréal’s...

Me, Myself, and AI ·

2022/08/16

Stéphane Lannuzel has worked in the beauty industry for 15 years and now directs the Beauty Tech program at L’Oréal. His team uses artificial intelligence to improve customer experience in a variety of ways, including helping them try on cosmetics virtually and providing product recommendations. L’Oréal recently developed TrendSpotter, an AI-based social listening tool that tracks macro-influencer posts and other online content and informs the cosmetics, skin care, and hair products company of

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115 results

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