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PODCAST

Insurance Town

Welcome to Insurance Town! Your host is the Mayor of Insurance Town, Heath Shearon. After many years in different parts of the insurance world, Heath wants to share his experience with you. Join in on conversations with Heath and many of the friends he"s made along the way. Insurance Town is a production of Insurance Town LLC! Find more info at http/://www.Insurancetownpodcast.com Music: "Mornin, Noon, and Nite" by Daddy Long Legs

business how to

All Episodes

32:08

What Do Ministry and Sales Have in Common?

Insurance Town ·

2025/02/06

In this episode of Insurance Town, host Heath Shearon sits down with Kyle Kuest, a dynamic sales professional at Vertafore, to talk about his unique journey from ministry work to the world of insurance technology sales. Kyle shares how his background in the church, his passion for history, and his experience in teaching shaped his approach to sales, customer service, and leadership.Kyle and Heath discuss:✔️ Lessons from Ministry & Teaching – How active listening, empathy, and

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31:19

Navigating Challenges & Driving Change in Insurance

Insurance Town ·

2025/01/30

In this episode of Insurance Town, Mayor Heath Shearon sits down with his good friend and insurance powerhouse, Ariel Rivera, the newly appointed President of PIA National. Ariel shares his journey, the responsibilities of his new role, and how he’s embracing the challenges of leadership in the independent insurance world.Episode Highlights:✅ Ariel’s Journey to Leadership – From starting in the industry to becoming the youngest-ever PIA National President, Ariel reflects on his path and

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48:32

I finally understand it! and so will you....

Insurance Town ·

2025/01/23

In this episode the Mayor, interviews his new friend Caleb Burkey, and experiences a light bulb moment! We really hope you do as well. This one is a game changer on so many levels. If you want to actually understand Parametric Insurance AND get to eaves drop on a great conversation, press play now. This one is a good one.Sponsors:Smart Choice Insurance Canopy ConnectOlde School Marketing

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60:49

Could you be getting bindable commercual Insurance...

Insurance Town ·

2025/01/16

Replay Episode !! This week In Insurance Town the Mayor sits down with his good friend Becky Monfre, VP of Digital Accounts at Coterie Insurance. Becky Monfre, joins us in Insurance via the Vertafore Insurance Podcast. to talk about how Coterie is making small commercial Insurance easier. She has been in the industry her entire career and understands the value of speed and efficiency for commercial insurance. As the head of digital distribution, she loves helping agents to embed small

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54:59

Grit, Growth and Gumption!!

Insurance Town ·

2025/01/09

In this weeks episode, the mayor sits down with his good friend Tinsley English to discuss her latest book titled Grit, Growth & Gumption. But this episode is way beyond that we discuss being a leader in this service industry. We discuss the challenges, the customer service, reps face, the challenges that managers face.We also discuss accepting God’s calling in your life no matter how difficult that might be, or scary that might be. This episode is a really really good one. I couldn’t

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55:06

How Do You Lead Through Life’s Toughest Moments?

Insurance Town ·

2025/01/02

In this episode of The Insurance Town Podcast, host Heath Shearon sits down with Teresa Kitchens, a dynamic agency owner and podcaster, to explore her remarkable journey of resilience, leadership, and transformation both personally and professionally.Key Highlights:Facing and Overcoming Adversity: Teresa shares deeply personal experiences, including her children's mental health struggles and navigating divorce, while balancing business challenges. These life-altering events shaped her

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38:13

How are you improving the customer experience?

Insurance Town ·

2024/12/26

In this episode of The Insurance Town Podcast, host Heath Shearon welcomes back a beloved guest, Tolga Tezel, CEO of Canopy Connect. Together, they dive deep into how Canopy Connect is transforming the insurance industry with its innovative "one-stop intake platform." From simplifying customer interactions to delivering enriched data, Canopy Connect is helping agents and agencies save time, improve client engagement, and ultimately win more business.Tolga shares the journey of Canopy

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51:17

Putting Life back into Life Insurance!

Insurance Town ·

2024/12/19

Episode Title: Unlocking Hidden Value in Life Insurance Policies with Rob HaynieIn this episode of the Insurance Town Podcast, host Heath Shearon sits down with Rob Haynie, Managing Director and co-owner of Life Insurance Settlements, Inc. Rob shares his fascinating journey into the life settlements industry, starting in the early 1990s, and offers insights into how life insurance policies can provide unexpected financial benefits.What You’ll Learn in This Episode:The Origin of Life

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44:14

How is your producer training?

Insurance Town ·

2024/12/12

In this weeks episode the Mayor sits down with his good friend, David Vercillo. David Vercillo works as an agent at The Fedeli Group, a large family owned insurance agency in Cleveland Ohio. The Fedeli Group specializes in providing quality insurance products and high-level risk management services. As a former sales coach with the Pacesetter program. Heath and David break down what made the Pacesetters program so successful and what it takes to become a successful producer in todays

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56:16

Do you want learn more about Parametric Insurance?

Insurance Town ·

2024/12/05

In this weeks episode of Insurance Town I had the honor and privilege of interviewing my good friend and Brother from another mother Brian Thompson of Descartes Underwriters. We talk about all things Parametric Insurance. I have to admit I've been in this industry a long time and I've also had the privilege of interviewing a lot of insurance professionals, but I had not one clue about parametric insurance, Until now!!Brian is so good at breaking this down for me, and for you the audience, I

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50:39

Are you attached or detached from the outcome?

Insurance Town ·

2024/11/28

Join the Mayor of Insurance Town, Heath Shearon, as he sits down with Jacob Bolton to dive deep into his fascinating journey from aspiring professional athlete to a prominent figure in the insure-tech world. Jacob shares his experiences, insights, and lessons learned from his time in collegiate baseball, how he transitioned into the insurance industry, and his passion for technology's role in modernizing agencies.Key Highlights:Jacob’s Backstory: From his time at Eastern Michigan University

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32:12

This guy says he got lucky when became a Millionaire!!

Insurance Town ·

2024/11/21

In this episode of the Insurance Town Podcast, Mayor Heath Shearon sits down with Mike Mathweg, and they discuss how he "lucked" into becoming a Multi-millionaire through hard work and mergers and acquisitions. Whether you’re considering selling your agency, growing through acquisition, or simply curious about the dynamics of agency sales, this episode delivers the goods.Episode Highlights:Mike kicks off by sharing his early career journey, from an internship at Northwestern Mutual to

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37:28

Is the technology in your agency, helping you close...

Insurance Town ·

2024/11/14

In this episode of the Insurance Town Podcast, Mayor Heath Shearon sits down with the dynamic Keith Harrison to talk about fun in the workplace, the importance of passion, and the journey that led Keith to where he is today. From LinkedIn connections to the power of networking, Heath and Keith dive deep into the sales process and the ideas and strategies he trains on all over the world. Keith shares insights on finding joy in daily tasks, the philosophy of providing value over price, and

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50:20

How Can Indie Agencies Leverage Tech and E&S Markets...

Insurance Town ·

2024/11/07

In this Episode the Mayor sits down with his buddy Bobby Touran, of Rainbow, the MGA built for Restaurants. The conversation covers Baabak Touran’s background, and how the 2008 financial crisis led him and his friends to start a business that eventually became a major focus for him. Heath and Baabak exchange insights on resilience, adapting to change, and the power of entrepreneurship, particularly within challenging economic conditions. Together Mayor and Bobby dive into topics of personal

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33:52

Are you burnt out?

Insurance Town ·

2024/10/31

In this solo episode, the Mayor of Insurance Town tackles a challenge we can all relate to—burnout. As the end of the year approaches, workloads ramp up, and burnout can feel like it’s right around the corner. This episode is all about recognizing burnout, taking practical steps to beat it, and finding motivation to finish strong.The Mayor shares powerful burnout stats, signs to look out for, and real-world strategies that make a difference. From prioritizing tasks and setting work

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45:59

A blueprint for agencies looking to grow...in this...

Insurance Town ·

2024/10/24

On todays episode the mayor interviews good friend Eric Stien, who just finished writing his first book he says, this is a Blueprint for agencies looking to grow their agencies. He gives a lot of practical advice throughout the podcast on simple ways any agency can grow and take its agency to another level. Eric is the President at Insured Solutions, Inc, he is also a Podcast Host: Insurance shop talk and he has a lot to talk about here. Eric shares his inspiring story of taking his

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55:53

Sales, Strategy, and Career Moves, a conversation...

Insurance Town ·

2024/10/17

In this episode of the Insurance Town Podcast, the Mayor sits down with Caleb Cramer, an insurance pro who’s always been on the move—both in the field and in his career. Caleb opens up about his journey in sales, how he’s navigated his career path, and the exciting developments with his new job.They dive deep into the world of insurance sales, focusing on Caleb’s sales philosophy, the challenges he’s faced, and how he’s built long-lasting client relationships that drive success. Caleb also

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52:09

The best tech makes great service feel effortless.

Insurance Town ·

2024/10/10

In this weeks episode of Insurance Town, The Mayor welcomes good buddy Patrick McBride to the show. Patrick, a seasoned insurance professional, shares his journey, experiences, and insights on the industry's evolving landscape.Key Highlights:The Last Few Years in the Industry: Patrick reflects on how the last couple of years have been "wicked" due to the rapid changes in technology and the industry's shift towards innovation. He provides perspective on how to stay ahead amidst these

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48:39

PIA of Texas- Hard Market Discusion ( LIVE)

Insurance Town ·

2024/10/03

This is a LIVE episode from the PIA of Texas Conference in San Marcos Texas ! We are discussing Hard Market with Carrie Cheeks of JenCap, Debbie Dziga of Dziga Insurance, and Michael Ley of Hawksoft WARNING : THE AUDIO IS NOT STUDIO QUALITY DUE TO THE LIVE ASPECT BUT CONTENT TOO GOOD not to put out. Episode Sponsors:Smart Choice AgentsCanopy Connect Olde School Marketing

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46:32

Unlocking Agency Potential: Tech, Growth, and...

Insurance Town ·

2024/09/26

In this episode of Insurance Town, Heath Shearon sits down with a dynamic guest who is transforming how agencies operate. The conversation centers around leveraging technology to streamline agency operations and drive growth. From CRM systems to data analytics, they break down the tools and strategies that can help agencies stay competitive and efficient. The guest also highlights the power of relationship-building and how investing in both clients and team members can foster long-term

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