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PODCAST

The Cutting Edge Japan Business Show

For succeeding in business in Japan you need to know how to lead, sell and persuade. This is what we cover in the show. No matter what the issue you will get hints, information, experience and insights into securing the necessary solutions required. Everything in the show is based on real world perspectives, with a strong emphasis on offering practical steps you can take to succeed.

business management

All Episodes

12:15

334 Those Vital Few Seconds When You Start Your Talk...

The Cutting Edge Japan Business Show ·

2025/01/13

Don’t let your speaker introduction be a disaster. Usually when we are speaking we are introduced twice. Once at the very start by the MC when they kick off proceedings and then later just before our segment of the talk. The MC’s role is quite simple. It is to set the stage for the speaker, to bring something of their history, their achievements and various details that make them a credible presenter for this audience. This can often be a problem though, depending on a few key factors. How big a

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13:51

Dealing With Ambush Speaking Requests

The Cutting Edge Japan Business Show ·

2025/01/05

Suddenly you hear your name being called upon and you are being requested to make a few remarks. Uh oh. No preparation, no warning and no escape. What do you do? Extemporaneous speaking is one of the most difficult tasks for a presenter. It could be during an internal meeting, a session with the big bosses in attendance or at a public venue. One moment you are nice and comfy, sitting there in your chair, taking a mild interest in the proceedings going on around you and next you are the main

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11:10

333 Real World Leadership

The Cutting Edge Japan Business Show ·

2024/12/22

Change is hard to create anywhere in the world. Getting things to change in Japan also has its own set of challenges. The typical expat leader, sent to Japan, notices some things that need changing. Usually the Japan part of the organisation is not really part of the organisation. It is sitting off to the side, like a distant moon orbiting the HQ back home. There are major differences around what is viewed as professional work. The things that are valued in Japan, like working loyally (i.e. long

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13:25

332 Presentation Visuals

The Cutting Edge Japan Business Show ·

2024/12/15

Last week we talked about when presenting, you need to transfer your energy to the audience. However don’t have your energy levels at the maximum volume all the time. That just wears an audience out and wears you out too. Instead, you need to have some variation. Very strong and then sometimes very soft. And I mean drop it right down. Remember to have that in the voice range. Sometimes say your point in an audible whisper. I remember when I gave a presentation in Kobe. It was at a

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11:48

331 Ending Presentations Secrets

The Cutting Edge Japan Business Show ·

2024/12/08

This is a tricky part of designing and delivering our presentations. Think back to the last few presentations you have attended and can you remember anything from the close of their speech? Can you remember much about the speaker? This close should be the highlight of their talk, the piece that brings it all together, their rallying cry for the main message. If you can’t recall it, or them, then what was the point of their giving the talk in the first place? People give talks to make an

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11:53

330 Common Sense Needed More

The Cutting Edge Japan Business Show ·

2024/12/01

As the leader we have to work on the presumption that people know what they are doing. It is impossible to micro manage every single person, every moment of the day. By the way, who would want to do that anyway? The issues arise when things deviate from the track we think they are on or expect that they are on. We find that a process has been finessed, but we don’t like the change. We find that some elements have been dropped completely, but we only find this out by accident or substantially after

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11:33

329 Join The Buyer Conversation In Japan

The Cutting Edge Japan Business Show ·

2024/11/24

Life is busy, busy today. Communications has sped up business to an extent unthinkable even ten years ago. Every company is a publisher now, due to social media’s pervasiveness. Content marketing is driving original content creation and release. LinkedIn, Instagram and Facebook are favouring live video, so we have to become television talents. Voice is the next big thing, so podcasting requires us to be radio personalities. If you are in business, your personal information is out there, easily

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10:44

328 Dealing with Questions When Presenting In Japan

The Cutting Edge Japan Business Show ·

2024/11/17

Having an audience interested enough in your topic to ask questions is a heartening occurrence. Japan can be a bit tricky though because people are shy to ask questions. Culturally the thinking is different to the West. In most western countries we ask questions because we want to know more. We don’t think that we are being disrespectful by implying that the speaker wasn’t clear enough, so that is why we need to ask our question. We also never imagine we must be dumb and have to ask a question

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10:43

327 Build Your Team In Japan

The Cutting Edge Japan Business Show ·

2024/11/10

Teams are fluid. People move or leave and new people join. Targets go up every year. The compliance and regulatory requirements become more stringent, the market pivots and bites you, currency fluctuations take you from hero to zero in short order. Head office is always annoying. There are so many aspects of business which line up against having a strong sense of team. We can’t be complacent if we have built a strong team and we have to get to work, if we are in the process of team building. Sports

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13:13

You Can’t Do It All By Yourself

The Cutting Edge Japan Business Show ·

2024/11/03

The hero’s journey is for the very, very few. I did it my way, I slaved away in a garret and got to the top, I realised the American dream – all good stuff, but an illusion for most. The reality is there are more of us who need the cooperation of others, than those who can succeed despite others. The age of the “one” has been taken over by the age of the “many”. Hero teams are more powerful than individual heroes. The problem is although we may need the cooperation of others, we are not that

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10:20

326 When To Say "No" To The Buyer In Japan

The Cutting Edge Japan Business Show ·

2024/10/27

Normally, as the seller, we are getting told “no” in sales, rather than the other way around. When salespeople become desperate to hit their numbers, they start to do crazy things. They start telling lies to the buyer, they exaggerate the scope of the solution, they savagely discount the price, they overpromise on the follow-up, they agree to horrendous delivery dates, they become visibly agitated during the sales call. All bad. When we meet the client, our brain has to get into a specific

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10:42

325 Your Good Old Days Stuff Is Dull

The Cutting Edge Japan Business Show ·

2024/10/20

Gaining credibility as a speaker is obviously important. We often do this by telling our own experiences. However, having too much focus on us and away from the interests of the audience is a fine line we must tread carefully. When we get this wrong, a lot of valuable speaking time gets taken up and we face the danger of losing our audience. They are like lightening when it comes to escaping to the internet, to go find things they feel are more relevant. We must always keep in the front of our

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10:35

324 The Younger Generation Are A Handful

The Cutting Edge Japan Business Show ·

2024/10/13

We are on the cusp of a change amongst youth in Japan. Those already entered into the workforce have memories of the Lehman Shock and the triple whammy of earthquake, tsunami and nuclear core meltdown and the impact this had on the job market. They are looking for security of employ and family life, because of the fragility of both were exposed to them in September 2008 and again in March 2011. They saw the dire straights of those who slipped into the part-time employee hell of low wages, no

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10:36

323 How To Reply To The Buyer’s “No”

The Cutting Edge Japan Business Show ·

2024/10/06

What are the chances of getting a “no” to your offer in sales? Probably around 70% of the time, this is what we will get. Given that type of frequency and hit rate, you would think that salespeople would be masters of dealing with this type of response. You would be wrong. The chemicals kick in and sales people lose all reason. I was reminded of this recently when we were conducting sales training. It is hard to create a new habit for salespeople. They have egos and they are easily entrenched

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09:48

322 Structure Counts In Presentations

The Cutting Edge Japan Business Show ·

2024/09/29

It is a bad sign when a presentation makes me sleepy, especially if it is at lunch time. It is very common to have speakers address a topic over a lunch to a group of attendees. After lunch, you might explain away a bit of the drowsiness, but during the lunch is a warning sign. The speaker had good voice strength, so nobody was struggling to hear him. He was knowledgeable on his subject having worked in this area for a number of years. He was speaking about what his firm does everyday, so he is

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17:12

321 Servicing Customers Well

The Cutting Edge Japan Business Show ·

2024/09/23

All interfaces with the customer are designed by people. It can be on-line conversations with robots or in store interactions, but the driving force behind all of these activities are the people in our employ. The way people think and act is a product of the culture of the organisation. That culture is the accountability of senior management. The common success point of organisations is to have the right culture in place, that best serves the customer. The success of senior management in making

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12:49

The Easy Way Of Selling

The Cutting Edge Japan Business Show ·

2024/09/15

The object of a sale is to exchange a good or a service for money. The degree to which that money can exceed the variable and fixed costs associated with delivering it, determines the success and longevity of the company. We all know that nothing happens in business without a sale. If that is the case then salespeople have a critical role to produce as much revenue as possible for the firm. There are prices set for goods and services. Goods are tangible items and plotting the costs and the margin of

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13:14

The Power Of Rhetorical Questions

The Cutting Edge Japan Business Show ·

2024/09/08

Questions in general are powerful tools for speakers. They bring focus to key points we want to get across. They are particularly useful in getting our audience engaged. They also have danger within them. Knowing when to use questions and what types of questions to use are things which must be worked out in the planning of the presentation and shouldn’t be done on the fly. If you want to get yourself into trouble then ask the wrong question, at the wrong time, in the wrong way and brace

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11:17

Leaders Who Have R.E.A.L.

The Cutting Edge Japan Business Show ·

2024/09/01

We love acronyms! Our workplaces are thriving with them such that we can hold extended conversations composed entirely of seemingly impenetrable codes. They are handy though and this one R.E.AL. is short and serviceable to describe best practice leadership attributes. It always good to have evidence around pontification. This summary of the great and the good tendencies amongst leaders is based on research we did in the USA, on what respondents thought leaders needed to do to be more successful.

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11:39

Project Team Leadership

The Cutting Edge Japan Business Show ·

2024/08/25

Projects are too common. Because of this we take them for granted, seeing them as part of everyday work, but we don’t approach them properly. We usually gather the team together and then dive straight into the details of the project, without really applying a professional approach. We certainly don’t apply as much planning expertise to the task as we should, as we wade straight into the mechanics of the execution. Why is that? Poor leadership and lack of skills make for dangerous dance

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425 results

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