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PODCAST

RO-AR.com : Numbers, Nuances & Observations

We are on a mission to find the latest ideas, techniques and technologies, in Risk Operations, from companies all around the world.We bring them and the people behind them to you, all to help discover new ideas, spark new thinking and help... at work, as a leader, an employee, in business, at the office or at home.

All Episodes

27:30
Enhancing Collections Strategies for Digital Engagement
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33:15
Exceeding Customer Expectations UK - Telephony still...
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35:20
Energy Insights: Navigating Rising Prices and...
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39:02
[BONUS]: Embracing Nuance and Complexity in the Age...
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28:57
The Changing Content Landscape: How to Excel
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33:23
Empathy, Adaptability, and the Future of Debt Collection
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29:12
Contact Centre as a Service: Evolving fast and...
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30:19
Navigating Digital Customer Journeys and Vulnerability
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74:10
Revolutionising Contact: AI and Digitalisation...
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15:08
Accounts Receivable and Economic Challenges:...
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30:05
Customer centric and channel flexibility is key to...
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35:14
Ukraine: Technology and leadership through times of...
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25:52
Latest Data Evolution and the Property Market
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30:56
Regulatory and Cultural Changes upon us
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31:29
Large Language Models - Revolutionising Compliance
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33:31
Optimising Communications – time to think differently?
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30:59
I’ve finished so I’ll start – the loop
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31:25
Sourcing Contact Details - changing dynamics with...
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33:31
Optimising Communications - Time to think differently?
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30:59
Endings and Beginnings - a cycle for positive change
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153 results

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