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PODCAST

MGMA Podcasts

Welcome to the MGMA Podcast Network, your gateway to insightful discussions and expert analysis on key topics in healthcare management. Dive into a diverse array of shows tailored to meet the interests and needs of healthcare professionals like you. Explore the experiences and perspectives of trailblazing women in healthcare on "Women in Healthcare," or discover innovative strategies and solutions for your practice on "Business Solutions." Stay updated on the latest industry trends and news with

business medicine

All Episodes

25:06

Business Solutions: Balancing the Financial and Human...

MGMA Podcasts ·

2025/04/23

What does successful RCM outsourcing look like in 2025? In this episode, Daniel Williams speaks with Chuck Rackley and Marvin Luz of Greenway Health about the evolution of revenue cycle outsourcing — from transactional support to fully integrated partnerships that deliver performance, accountability, and improved patient financial experiences.Chuck and Marvin share best practices for evaluating outsourcing partners, measuring ROI and compliance, and aligning technology to reduce denials and

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19:59

MGMA Insights: How Burnout and Remote Work Are...

MGMA Podcasts ·

2025/04/21

Guest: Lauren Howard, CEO, Clinical Operations Group | CEO, LBee Health | Founder, ElleTwo Host: Daniel Williams, Senior Editor, MGMASummary: In this episode, Lauren Howard shares how her personal experience with burnout inspired the creation of virtual mental health resources. She discusses why toxic work cultures persist, how remote work reshaped expectations, and what healthcare leaders can do to better support their teams.Key Highlights:00:00 Introduction and Guest Welcome01:16 Lauren

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13:08

MGMA Weekend Review: Private Equity in Healthcare,...

MGMA Podcasts ·

2025/04/19

In this episode of the MGMA Weekend Review, hosts Daniel Williams and Colleen Luckett discuss the latest healthcare industry news, including the impact of private equity on medical trainees, strategies to keep physicians offline during vacations, challenges in physician compensation, and the potential impact of new tariffs on medical practices. They emphasize the importance of proactive policy changes and operational adjustments to navigate these evolving challenges.00:00 Introduction and

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18:01

Business Solutions: Improving Care Access with...

MGMA Podcasts ·

2025/04/16

In this episode of the MGMA Business Solutions Podcast, host Daniel Williams welcomes back Claude Royster, VP and GM of Health and Wellness at CareCredit and Synchrony. Claude shares insights on how rising healthcare costs are impacting patient decision-making and practice operations. He highlights why evaluating in-house financing solutions and exploring third-party partnerships can be critical for improving access to care and easing administrative burdens.Claude also discusses:Why one in

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36:49

Women in Healthcare: Jill Arena on Elevating...

MGMA Podcasts ·

2025/04/14

Episode Overview: In this episode, MGMA consultant Adrienne Lloyd sits down with Jill Arena, a nationally recognized expert in medical practice operations, to discuss the growing need for financial fluency among physicians. Jill shares insights from her work with the Physician Leadership Project and offers practical strategies for improving financial transparency, navigating payer mix, and creating a safe learning environment for clinical leaders.Key Topics Covered:02:19 – Jill explains the

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19:42

MGMA Week in Review: Chatbot Adoption, Stress...

MGMA Podcasts ·

2025/04/11

In this week’s MGMA Week in Review podcast, cohosts Daniel Williams and Colleen Luckett explore the tech and trends shaping the future of medical group practices. From AI chatbots transforming patient communication to new research on stress in the healthcare workforce, we cover actionable insights, policy shifts, and human-centered stories from the field. We also discuss how practices can navigate rising drug costs amid new tariff threats—and what it takes to rebuild the doctor-patient bond

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27:25

MGMA Insights: Julia Rosen on Advancing Healthcare IT...

MGMA Podcasts ·

2025/04/09

In this episode of MGMA Insights, Senior Editor Daniel Williams is live in studio with Julia Rosen, MGMA’s new Senior Vice President of Information Technology, to explore the dynamic intersection of technology and patient care in today’s healthcare landscape. Julia shares her unconventional journey from studying English to leading major IT initiatives at healthcare organizations, including her work at Epic, Centura Health and PeraHealth. Now at MGMA, she’s driving digital transformation

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18:23

MGMA Week in Review: AI Compliance, Clinician...

MGMA Podcasts ·

2025/04/04

Hosted by Daniel Williams and Colleen Luckett, this episode of MGMA Weekend Review addresses issues in healthcare concerning AI compliance and clinician burnout. Drawing insights from the 2025 HIMSS Global Conference, the hosts discuss challenges and best practices for integrating AI within HIPAA constraints. The episode also highlights the importance of provider wellness, the ongoing struggle with prior authorization processes, lessons from disaster response, and strategies for mitigating

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17:43

Member Spotlight: Evolution of Women’s Health and...

MGMA Podcasts ·

2025/04/02

In this episode of the MGMA Member Spotlight Podcast, host Daniel Williams sits down with Katie Komaridis, Senior Manager at ECG Management Consultants, to discuss the evolving landscape of primary care, the challenges facing women’s health services, and the impact of project management on healthcare operations.Katie shares key takeaways from the MGMA Operations Conference, insights on workforce shortages and financial pressures, and strategies for helping medical practices remain

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13:46

Ask MGMA: Digitizing Employee Records – Compliance,...

MGMA Podcasts ·

2025/03/31

In this episode of Ask an Advisor, hosts Daniel Williams and Christie Good delve into the topic of transitioning from paper to digital employee records for practice administrators. They explore the absence of federal laws requiring paper copies, highlight state-specific regulations, and discuss best practices for securing digital files, ensuring legal validity, and maintaining HIPAA compliance. The conversation also covers the importance of having reliable document management systems and IT

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17:24

MGMA Week in Review: Cybersecurity Updates, Patient...

MGMA Podcasts ·

2025/03/28

In this episode of MGMA Week in Review, hosts Daniel Williams and Colleen Luckett explore pressing issues impacting healthcare practices today. The episode opens with insights from the Colorado HIMSS Advocacy Day Breakfast, where Colleen shares the latest updates on healthcare cybersecurity and the growing need for vigilance against data breaches and cyber threats. Daniel dives into a recent study showing that patients are willing to wait for their preferred doctors, particularly for

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22:13

MGMA Insights: Discovering the Power of Human...

MGMA Podcasts ·

2025/03/26

In this episode of MGMA Insights Podcast, host Daniel Williams sits down with Rob Lawless, founder of Rob's 10k Friends LLC and an upcoming keynote speaker at the MGMA Financial Conference. Rob shares his extraordinary mission to meet 10,000 different people for one hour each, exploring the profound value of human connection. This episode offers medical practice leaders a unique perspective on building meaningful relationships, improving workplace engagement, and understanding the power of

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26:49

Bonus Episode: Women in Healthcare Leadership on the...

MGMA Podcasts ·

2025/03/25

In this episode, MGMA editor and writer Colleen Luckett talks with women leaders Cheryl Mongillo, MBA; Delores McNair, MHA, ASCP; and Paola Turchi, MSHCA, FHFMA, CPC, FACMPE who discuss their experiences with mentorship, leadership, and the value of networking in professional growth. Paola shares her journey and the importance of building connections; Cheryl speaks on her experience rising from a secretary to a leadership position with the help of mentorship; and Dolores highlights the

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17:34

MGMA Week in Review: Prior Authorization Cuts,...

MGMA Podcasts ·

2025/03/21

In this episode of MGMA Weekend Review podcast, senior editor Daniel Williams and co-host Colleen Luckett discuss key healthcare topics. They begin by highlighting OptumRx's decision to eliminate prior authorizations for around 80 drugs, followed by a segment on the importance of workplace happiness, featuring a case study from Lanco Medical Group. They then cover the latest MGMA stat polling on EHR system updates and improvements and review the challenges alternative care settings face

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20:30

MGMA Insights: Navigating Strategic Medical Equipment...

MGMA Podcasts ·

2025/03/19

In this episode of the MGMA Insights Podcast, host Daniel Williams sits down with Les Jebson, Regional Administrator at PRISMA Health, to unpack the critical challenge of medical equipment acquisition. Jebson brings a wealth of experience from both private and academic healthcare settings, offering medical practice leaders a comprehensive guide to making informed decisions about purchasing, leasing, or renting medical equipment. The conversation explores the financial, strategic, and

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18:12

MGMA Week in Review: Physician Job Satisfaction, HHS...

MGMA Podcasts ·

2025/03/14

In this episode of the MGMA Week in Review podcast, hosts Daniel Williams and Colleen Luckett discuss the importance of measuring physician job satisfaction and engagement, the impact of recent HHS layoffs, strategies for addressing rising healthcare costs, a personal story about a physician's terminal diagnosis, cybersecurity strategies for healthcare practices, and an upcoming tech-focused healthcare conference. Here's a time-based breakdown so you can go directly to your preferred

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32:17

MGMA Insights: Roben Farzad On How To Stay Ahead of...

MGMA Podcasts ·

2025/03/12

In this episode of the MGMA Podcast, host Daniel Williams speaks with Roben Farzad, a seasoned journalist, broadcaster, and host of Public Radio’s Full Disclosure. Roben is a keynote speaker at MGMA’s Financial Conference in April, where he will present "Disrupt or Be Disrupted: The Tech and Business Trends You Need to Know."In this discussion, Roben explores the rapid shifts in technology, finance, and healthcare, offering insights into how AI, fintech, and consumer behavior are reshaping

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22:18

MGMA Insights: How to Maintain Service Excellence in...

MGMA Podcasts ·

2025/03/10

In this episode of the MGMA Insights Podcast, host Daniel Williams welcomes back Kristin Baird, CEO of Baird Group and a nationally recognized expert in patient experience, leadership, and healthcare culture. They discuss the ongoing staffing challenges in healthcare and provide actionable strategies for maintaining high service standards, even during workforce shortages.Key Topics & Timestamps:00:00 – Introduction and Guest Welcome02:15 – Current Trends in Healthcare PracticesOverview

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17:20

MGMA Week in Review: Workplace Safety, Staffing...

MGMA Podcasts ·

2025/03/07

In this MGMA Week in Review episode, hosts Daniel Williams and Colleen Luckett tackle key healthcare challenges, including rising workplace violence against healthcare workers, staffing shortages, and setbacks to the No Surprises Act after CCIIO layoffs. They also share insights from HIMSS 2025, discuss findings from the HIMSS Cybersecurity Survey, and highlight the role of leadership development in medical practices. The episode concludes with a preview of upcoming MGMA conferences. 00:00

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35:06

MGMA Member Spotlight: Mastering Employee Engagement...

MGMA Podcasts ·

2025/03/05

In this episode of the MGMA Member Spotlight podcast, host Daniel Williams sits down with Jason Raidbard, Executive Administrator for the University of Chicago's Ophthalmology and Visual Science Department, to explore the critical challenges of employee engagement in today's hybrid work environment. Drawing from his extensive experience in healthcare administration, Raidbard shares invaluable insights on building trust, maintaining team productivity, and creating a supportive workplace

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246 results

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