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PODCAST

The New Manager Playbook with Lia Garvin

Tired of feeling like the old tools for motivating your team no longer work? Productivity is dipping, engagement is at an all-time low, and you are being asked to get more done with fewer people. The workplace has changed, and managers need a different playbook to lead effectively.The New Manager Playbook podcast gives you practical, actionable, real-world strategies that help you navigate the messy realities of managing people today. No theory. No fluff. Just things that actually work.Hosted by Lia

business management

All Episodes

6:33

154: Inside The New Manager Playbook - The secret to...

The New Manager Playbook with Lia Garvin ·

2024/12/19

Trust is everything when it comes to managing teams, but building it takes intention and consistency. In this episode of Managing Made Simple, I share how to recognize trust gaps, the impact of trust on delegation and accountability, and practical ways to foster mutual trust in your team.Key Topics Covered:[0:00] Why trust matters for managers and teams.[2:13] How trust impacts delegation, micromanagement, and accountability.[4:50] Quick strategies to build trust with your team.--WORK WITH LI...

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11:14

153: How proactivity sets your team up for success in...

The New Manager Playbook with Lia Garvin ·

2024/12/17

How do you get your team to invest more in their work?It's actually really simple. You show them you're invested in *them*. As we approach the end of the year, now is the time to proactively invest in your team to ensure success in 2025. In this episode, I dive into how being intentional with team support, feedback, and culture-building sets you apart as a leader and builds unstoppable teams. Whether your team is facing challenges or already excelling, proactively showing your ...

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27:03

144: Mastering Team Alignment and Motivation Under...

The New Manager Playbook with Lia Garvin ·

2024/10/29

Wondering how to bring out the best in your team, even with tight deadlines and challenging client demands? In this episode of Managing Made Simple, I’m joined by Alison Curtis, Head of Client Services, and Janessa Mason, Senior Creative Director at the creative agency Skona, as they share their strategies for creating harmony in a fast-paced agency environment. Learn how clear communication, aligning agendas, and a bit of fun can help build a motivated, successful team that’s ready for anyth...

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10:04

143: Should you let your team fail? Here's when to...

The New Manager Playbook with Lia Garvin ·

2024/10/22

Wondering when to jump in and stop a mistake, or let your team member learn the hard way? In this episode, I tackle one of the most common questions managers face: when to intervene and when to allow a team member to handle the consequences of their decisions. I’ll share a simple framework for assessing when to step in, how to offer guidance without taking over, and how to set your team up for future success. If you’ve ever struggled with letting go while still ensuring your team doesn’t falt...

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13:33

142: It’s time you run your team like a pro sports team

The New Manager Playbook with Lia Garvin ·

2024/10/15

When we watch sports, we often look at them as entertainment, but have you ever thought about what would happen if you managed your team like a professional sports team? If you want your team to perform at the highest level, it’s time to start thinking like a pro sports coach. In this episode, I break down three key lessons we can take from the sports world to increase performance, results, and team morale in any workplace.Tune in to learn how to pay for top talent, fully utilize your team’s ...

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18:40

141: Three keys to managing former peers (without...

The New Manager Playbook with Lia Garvin ·

2024/10/08

If you’ve ever found yourself suddenly leading people you used to work alongside, you know how complicated that can be. In today’s episode, we’re tackling one of the trickiest leadership challenges—managing former peers, where I’ll share three essential strategies for managing former peers while keeping the relationship intact.Tune in to learn how to set boundaries, have tough conversations, and own your authority—without making things weird. Whether you’re a new manager or just looking to re...

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15:12

134: How to retain your unsung hero team members

The New Manager Playbook with Lia Garvin ·

2024/08/20

We all have those team members we know we can rely on for that last minute request, to jump in and fix a problem no one was able to solve, even to remember those birthdays and special moments that create a strong team culture. But are all recognizing the importance of their contribution to the team?Sadly, these folks often run the risk of being held back in their careers because we don't see them as strategic, a trap I myself fell into in my early career. In this episode, I show you how to su...

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14:46

133: How to stop from burning out as a leader

The New Manager Playbook with Lia Garvin ·

2024/08/13

The topic of burnout is constantly top of mind for team leaders and business owners, and let's face it, we all know it isn't solved with a spa day or even a 2-week vacation. In episode 133 of Managing Made Simple, I share concrete strategies for preventing yourself from burning out as a leader - because quitting your job or shutting down your business when everything feels like it's too much doesn't have to be the go-to thought. --WORK WITH LIA:How many times have you thought "I wis...

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11:30

132: Three ways to lower the chances great team...

The New Manager Playbook with Lia Garvin ·

2024/08/06

Employee turnover is EXPENSIVE. Not only from a time and money perspective, but for morale and motivation as well.... which ends up costing you money on the end anyway. The Gallup organization recently reported that 42% of employee turnover is preventable - so today I'm sharing three ways to keep the team members that you worked so hard to hire and onboard in the first place. Spoiler, all of these are things you can do TODAY. **WORK WITH LIA:How many times have you thought "I wish this whole ...

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15:55

131: Yes, we have to be paying our team members more

The New Manager Playbook with Lia Garvin ·

2024/07/30

We're all trying to save money where we can right now - but when it comes to paying your team members, that's not the place to trim the fat. In this "hot take" episode of Managing Made Simple, I talk about why we need to pay our team members well if we want them to do good work - and remind you to ask the question when determining what to pay someone "would you do a good job, in this job, for this pay?" If the answer is no, then well, you have your answer. --WORK WITH LIA:How many times have ...

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12:34

126: How to recognize great work when budgets are tight

The New Manager Playbook with Lia Garvin ·

2024/07/02

What is one thing you can do everyday on your team that motivates people and costs you zero money? Recognizing people! Yes, my friends, saying THANK YOU in a way that is genuine, specific, and actionable goes incredible lengths to drive higher retention and fuel better results. And yet, we often get busy and forget to do it. In episode 126 of Managing Made Simple, I talk about meaningful ways to recognize and appreciate your team members in instances with where you can share financial in...

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13:50

125: Easy ways to set boundaries with your team

The New Manager Playbook with Lia Garvin ·

2024/06/25

Boundary setting with our teams is one of those things that no matter how good we get at it, it keeps rearing it's ugly head. Doesn't mean you're doing something wrong, and certainly doesn't mean it's too late for your team or your business. It's just an opportunity to make some small shifts to free up time and space for yourself, while empowering your team members to step up as leaders.In episode 125 of Managing Made Simple, I share simple strategies for setting boundaries on your

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9:56

124: Help! Should I make this a new company policy?

The New Manager Playbook with Lia Garvin ·

2024/06/18

When something isn't going the way you want it to on your team or in your business, it can be tempting to want to roll out a new policy to get people to fall in line. But policies signify compliance,and while we want people to meet expectations,compliance isn'tnecessarily the vibe we're wanting to communicate.In episode 124 of Managing Made Simple, I talk about the difference between policies and working norms, and why working norms are often the right route to implement when wanting to

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13:40

123: Feedback 101 - Receiving feedback as a leader......

The New Manager Playbook with Lia Garvin ·

2024/06/13

Receiving feedback might just be harder than giving it... ok, it's totally harder.Especially as a leader. A lot of times our team members havegripes aboutthings happening on our teams and in our businesses without having the full context - project strategy shifts, team changes, work assignments - making it easy to want to jump to the defense.But by practicing the strategies I talk about in today's episode of Managing Made Simple, we canimprove our listening skills when it comes to

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15:46

122: Feedback 101 - Giving feedback so your team can...

The New Manager Playbook with Lia Garvin ·

2024/06/11

"Can I give you some feedback?" I've said it before and I'll say it again - the six SCARIEST words someone can say to another person. Am I right? But feedback is critical information we need to be sharing with our teams on a regular basis so they can operate at their best.Feedback brings up all sorts of fears and misconceptions, that's why on episode 122 of Managing Made Simple I'm diving back into one of my favorite topics to make the act of giving feedback as whole lot easier. -- WORK

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9:39

121: Wednesday Trendsday - what is “quiet...

The New Manager Playbook with Lia Garvin ·

2024/06/05

Today I'm launching a new type of episode, Wednesday Trendsday, where I will pop open Google News and break down a popular workplace trend.This week is all about"quiet vacationing"... um what?! Let's talk about what it is, why it's happening, and how to prevent it. -- WORK WITH LIA: Want a checklist of things you can do THISweekto become a better manager (and make your job easier)? Check out my Thriving TeamChecklist for a list of quick actions you can take right away with your

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13:15

120: What to do when a team member isn't meeting...

The New Manager Playbook with Lia Garvin ·

2024/06/04

When a team member isn't meeting their full potential, it can be frustrating as a manager and leader. Weknow they're capable of more, we feel like we've set them up for success, but something isn't quite there. When this happens, instead of jumping ship and assuming it's a lost cause, there is something you can do. In episode 120 of Managing Made Simple, I share three questions to ask yourself to understand what's getting in the way from your team member operating at their best. Spoiler -

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14:14

119: Two words that are PREVENTING your team from...

The New Manager Playbook with Lia Garvin ·

2024/05/28

In trying to build connection with our team and get them to do something, we often use two fateful words thatshoot ourselves in the foot: I NEED.Something that is an expectation of a role on your team isn't a need, it's an expectation. It's part of that person's job.By saying "Ineed," you are asking them to be accountable to you, almost as if they are doing you a favor, as opposed to being accountable to their job.In episode 118 of Managing Made Simple, I talk abouthow this shows upand

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32:41

118: The keys to a high performing remote team, with...

The New Manager Playbook with Lia Garvin ·

2024/05/23

When it comes to running a high performing virtual team, the Bara Agency has it figured out. In this week's episode ofManaging Made Simple, I'm joined by Justin Benson, the CEO of Bara Agency, where we talk about the importance of living your team values,how to create meaningful in-person moments even when fully remote,building a culture of accountability, and beyond.About Justin:As the founder and leader of the Bara Agency, Justin is the place where problems come to die. Half nerd and

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14:14

117: Operations aren’t boring, they’re the secret to...

The New Manager Playbook with Lia Garvin ·

2024/05/21

What do knowing how long work takes to get done, meetings ending on time, and work all being tracked in one place have in common? They ALL save you time and money and are part of healthy team operations. When I talk about team operations, people don't always understand what I mean off the bat - but it's the glue that holds all of the work that happens in your team and business together, and what's the difference betweenbeing profitable and closing the doors. Inepisode 117 ofManaging Made

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