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PODCAST

Payments on Fire™

Glenbrook Partners, LLC

Podcasts from Glenbrook Partners on the latest developments in payments and fintech. Featuring interviews with opinion leaders, Glenbrook"s own take on emerging technologies and industry trends, other news and views on this dynamic industry.

business

All Episodes

49:45

Episode 221 - The Future of Fast Payments in the U.S....

Payments on Fire™ ·

2023/09/20

Last week, we hosted the first Payments on Fire Live Stream event on the future of fast payments in the U.S. This episode highlights the panel conversation with Bernadette Ksepka, Federal Reserve Financial Services, Elena Whisler, The Clearing House, and Bryan Derman, Glenbrook Partners.

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55:26

Episode 220 - Stay Ahead of the Game: Understanding...

Payments on Fire™ ·

2023/09/13

Policy abuse, a form of first-party fraud, occurs when a customer - whether legitimate or a professional posing as a legitimate customer - manipulates a business’s policies for financial gain. In this episode, Yvette Bohanan and Chris Uriarte sit down with Eyal Elazar, Head of Product Marketing at Riskified, to discuss policy abuse trends and the implications of consumers and professional criminals increasingly engaging in these schemes.

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49:47

Episode 219 - Smart Takes on Cross-border Payments -...

Payments on Fire™ ·

2023/09/06

Government leaders, policymakers, and a host of incumbent and new providers are focusing on cross-border payments. Innovating to increase transparency, lower cost, and make funds available in near real-time is showing up on agendas and roadmaps across the globe. Money and resources are being thrown at this problem from every possible angle. Yet friction points persist. Money does not get to beneficiaries with equal speed. Costs remain high and hidden. Compliance screening and due diligence create

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46:09

Episode 218 - The Technologies, Policies, and...

Payments on Fire™ ·

2023/08/30

Globally, cross-border payments represent $156 trillion annually - roughly 25% of global GDP - and are projected to reach nearly $250 trillion by 2027. From a payments industry perspective, these transactions account for approximately $40 billion of $2.1 trillion in fee-generated revenues, excluding foreign exchange (2022 McKinsey Global Payments Report). These attention-grabbing numbers have been in the line of sight of regulators, innovators, and incumbents with increasing urgency. Improvements in

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43:27

Episode 217 - Talking Moonshots with Jared Isaacman,...

Payments on Fire™ ·

2023/08/23

The payment provider space is a complex and crowded field in the payments universe, particularly when it comes to supporting merchants. Independent Sales Organizations, Payment Facilitators, and Commerce Enablers all work to simplify payment acceptance for merchants, yet they each craft specific go-to-market strategies and differentiated value propositions. The diversity of these stakeholders underscores the diversity of merchants' payment acceptance requirements. In this episode, we had the

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23:58

Episode 216 – Fanning the Flames: Payments Post #5

Payments on Fire™ ·

2023/08/16

Each month, Justin Pituch recaps the news that got Glenbrook talking in his Payments Post. In a "double feature" for June and July, Justin covered two major themes: 1) organizations responding to greenfield opportunity in fast payments and 2) organizations recalibrating their post-COVID fintech bets. In this Fanning the Flames episode, Justin and Yvette Bohanan discuss these developments, as well as Justin's recent Payments Views posts on the pain of B2B and how ISO 20022 could help solve B2B data

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18:15

Episode 215 - From the Vault: On Faster Payments in...

Payments on Fire™ ·

2023/08/09

We find ourselves pondering many questions since the FedNow® launch, the third fast payments network introduced in the US. To gain perspective on the questions that have been asked and answered, and those that remain, we’re giving a second listen to Episode 10 - when George Peabody sat down with Carol Coye Benson to discuss The Clearing House’s announced plans for a multi-year effort that resulted in their fast payments network, RTP®.

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49:42

Episode 214 - We Just Can’t Stop Talking About...

Payments on Fire™ ·

2023/08/02

Issuer tokens, network tokens, EMV tokens - whatever you call them - continue to be a hot topic for merchants, payment service providers, issuing banks, processors, and the networks themselves. This “sleight of hand” substitution of a payment account number with an indistinguishable alternative carries with it a robust set of capabilities that have promised to reduce the value of breached payment account information, lower the cost of card replacement, and enable unique account numbers for the

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23:39

Episode 213 - From the Vault: Payment Tokenization...

Payments on Fire™ ·

2023/07/26

Payments on Fire Episode 21, originally aired: June 15, 2015 Network tokenization - the promised land of payments. Like most promised lands, the journey there is epic and, well, hard. One question we hear from our clients, workshop participants, and the folks in our Merchant Round Table is: Are we there yet? We dug into our vault to understand the journey - where we started and how far we’ve come. We found Episode 21, when George Peabody and Russ Jones discussed network tokenization (aka issuer

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43:50

Episode 212 - Creating Customer Success in the Age of...

Payments on Fire™ ·

2023/07/19

While payment facilitation has opened up a new segment of service providers within the payments industry, embedded finance is opening up the world of payments to every company. The allure of embedded finance is rooted in the deepening of the customer relationship through offering meaningful financial products. This deeper relationship comes in the form of increased customer loyalty - or “stickiness” - and new revenue streams accretive to the company’s core business. This is all well and good, but

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51:22

Episode 211 - AI Unleashed: Exploring Fresh Horizons...

Payments on Fire™ ·

2023/07/12

With all its associated technologies (neural networks, symbolic reasoning, search algorithms, probabilistic reasoning, expert systems, and more), AI has been evolving in universities, the government, and corporations for decades. But only those with a keen interest in this technology have been paying close attention to its progress. Meanwhile, a chatbot helped you when you contacted support. Or you used Alexa or Siri to answer a question, play some music, turn on your lights, buy something online,

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25:44

Episode 210 – From the Vault: Bitcoin Discussion with...

Payments on Fire™ ·

2023/07/05

Payments on Fire Episode 1, originally aired: September 7, 2014 Innovation in the payments industry is a funny thing. Sometimes payments lead. Sometimes technology leads. Increasingly around the world, regulators lead. In preparing for an upcoming podcast on AI, Yvette thought about Glenbrook’s first Payments on Fire podcast episode - in 2014 - on Bitcoin. So we’re pulling it from the vault to share. If you have ever wanted to be a fly on the wall while industry thought leaders contemplated the

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25:29

Episode 209 - Part 2 of What’s Hot, What’s Not, and...

Payments on Fire™ ·

2023/06/28

In Part 2, Yvette Bohanan continues the conversation from Episode 206 with the commercial practice team at Glenbrook. We cover some new topic areas, including banks, risk and fraudsters, and the investment community in this macroeconomic environment. Listen in to see what we're watching, where we might see some blind spots, or where the next set of curveballs will be coming as we get into the back half of 2023.

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09:46

Episode 208 - Fanning the Flames: Glenbrook's...

Payments on Fire™ ·

2023/06/27

Russ Jones chats with Yvette Bohanan about Glenbrook's new Payments Boot Camp Intensive workshop. Listen in to hear more details including agenda highlights, workshop format, and who should attend. Register for any session before July 10 to automatically receive a 10% discount!

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20:05

Episode 207 - Fanning the Flames: Payments Post #4

Payments on Fire™ ·

2023/06/23

Each month, Justin Pituch recaps the news that got Glenbrook talking in his Payments Post. In May, he observed a burst of news highlighting new technology reshaping how American consumers make purchases and verify their identity. At the same time, other articles underscored how American consumers are struggling to fulfill financial obligations against the backdrop of continued economic uncertainty. In this Fanning the Flames episode, Justin and Yvette Bohanan consider these forces and potential

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48:47

Episode 206 - What’s Hot, What’s Not, and What We’re...

Payments on Fire™ ·

2023/06/21

Some people know Glenbrook for our Payments Boot Camp workshops, some know us for our book - Payment Systems in the US - while others know us for this podcast. Interestingly, while we do all of those things, we are, in fact, a consulting firm. A consulting firm that believes educating industry professionals is a great way to make the industry stronger. Our consulting practice gives us a front-row seat to stakeholders across the value chain. Whether they are in start-ups or central banks, we hear

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47:18

Episode 205 - Why Simple Questions Can Be Hard To...

Payments on Fire™ ·

2023/06/14

In payments, as it is in life, a simple question is often wrapped in complexity. The complexity of the payments acceptance landscape, with an increasing number of stakeholders and technology providers, changing regulations and rules, and Issuers implementing new authentication and authorization mechanisms - any one or a combination of these could lead to major and minor impacts to the operational and financial performance of a business. And while this has been the case for several decades, we find

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42:17

Episode 204 - Are We Ready to Pay by Bank? A...

Payments on Fire™ ·

2023/06/07

In the US, fast payments discussions have centered around person-to-person, business-to-business, bill payment, and digital wallet funding in/out scenarios. In 2022, RTP® processed $72B, the majority of this volume communing from PayPal and Venmo funding activity. Zelle has reached a highly respectable $629B in person-to-person payments, traversing into “person-to-sole proprietor” territory. ACH, the workhorse of bulk payments is, as we say “hotter than ever” with Same Day ACH seeing an 86%

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56:06

Episode 203 - What Big Data Revealed About BNPL...

Payments on Fire™ ·

2023/06/01

A 2022 report from the CFPB titled Buy Now, Pay Later: Market trends and consumer impacts noted that from 2019 to 2021, the dollar volume of BNPL originations through five lenders surveyed grew by 1,092 percent, from $2 billion to $24.2 billion. BNPL adoption continues, not just in the US but globally, making it one of the most watched payment methods in the world. BNPL’s rapid ascent has raised questions about its use: Who is choosing to use BNPL? Is it helpful or harmful to consumers’ credit and

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41:37

Episode 202 - Innovating at the Intersection of BNPL...

Payments on Fire™ ·

2023/05/24

In this episode, we explore the intersection of three significant payment trends: helping small businesses modernize their payment acceptance options, embedded finance, and the consumer lending phenomenon known as Buy Now, Pay Later. We look at the potential market - asking ourselves if there is demand from small businesses and consumers. Then we unpack the opportunity using our BNPL “flywheel” to examine the critical success factors for any BNPL solution. Yvette Bohanan and Debbie Bartoo are

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283 results

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