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PODCAST

Travel Agent Chatter | Friday 15

Host Agency Reviews

We’ve got two listening delights for you on this channel, folks! 😲 Season 1 is Travel Agent Chatter (TAC), a spotlight interview of a wide variety of travel advisors that we publish every quarter. Season 2 is our shorter, but more frequent Friday 15 series, where every Friday we answer your travel industry questions for — you guessed it — 15 minutes! Travel Agent Chatter -- a Host Agency Reviews audio series -- inspires you with in-depth interviews featuring successful travel agents. We dig

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All Episodes

31:30

HAs Welcoming Partner Travel Advisors? Best CRMs To...

Travel Agent Chatter | Friday 15 ·

2024/09/06

In episode 172 Steph welcomes Carolyn Orf of KHM Travel as a co-host! They will cover a ton of helpful topics, including the following:1. My friend and I are interested in launching an agency together. We each bring slightly different skill sets to the table and have already worked together and been students together (and have been close for decades).When evaluating host agencies we see that only Travel Quest / WorldVia host agency seems to have a membership option geared towards a two person

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25:59

Most organized host agency? Property Inspections!...

Travel Agent Chatter | Friday 15 ·

2024/08/30

In episode 171 Steph co-hosts with Chad Burt of Outside Agents. Here’s the questions that they’ll cover: 1. Which host agency has the most organized training and accessible people if there are questions? –Joanne A.2. Hi! I decided I can practice doing property inspection locally. I printed out your questionnaire and intended to go through it. I asked for a manager’s name and said I want a tour. Is it a good idea for me to do it at the point where I am at right now? Maybe I should just chill

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26:05

(170) Are “No Air Bookings” a Red Flag? Are Multiple...

Travel Agent Chatter | Friday 15 ·

2024/08/23

In episode 170 Steph cohosts with April Swales of Uniglobe Travel! They will tackle these questions, all provided by one curious listener this week!Thank you so much for all the wonderful resources on your website! If you don’t mind me asking you for advice..So I figured that I would be better off signing up with the Host Agency… I applied with 2 different ones and I'm gonna look into more. I can already see some obvious differences. Was wondering…1. Should I be worried if the company says, “they

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26:00

(169) No Reviews for a Host Agency on HAR – Should I...

Travel Agent Chatter | Friday 15 ·

2024/08/16

In episode 169 Steph cohosts with Jenn Lee in her brand-new role at Vacation Planners! They will tackle some great questions, so please join us!1. Hello, I would like to know about the host agency called MAGICAL VACATION PLANNER https://www.magicalvacationplanner.com/. I cannot find the reviews about this host agency on your list. Please help.Thank you ---Rajan M.2. I understand some suppliers don't pay the host until after the travel date, but I've found some suppliers like FareBuzz, Celebrity

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23:53

(168) What’s with Clientbase? Tips for Travelers with...

Travel Agent Chatter | Friday 15 ·

2024/08/09

In episode 168 Steph cohosts with Kendra from Travel Edge. They’ve got some excellent questions to cover this week, everything from CRMs to autism to non-profits. Tune in!1. Can you provide any insight about ClientBase? My agency uses it as the CRM and the record for commission, and I hate it. IMO, it is antiquated and clunky and is the worst part of my job. Dramatic, I know. But the web-based version I have wastes my time and it's very unhelpful to me. It's all about getting paid by the host

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00:19:02

(167) How Do I Sell Disney Ins And Outs Of Seller Of...

Travel Agent Chatter | Friday 15 ·

2024/08/02

In episode 167 Steph hosts an episode on Disney and Seller of Travel laws! Also Chad Burt of Outside Agents pops in for some greetings and feedback! 1. I am a new agent as of early spring 2024, so I am just getting my business known out into my community. I do live on a relatively small island in the PNW so I am excited to help facilitate tropical winter trips for the people who live here year round. I just signed on with the Chamber of Commerce so I am looking forward to getting more exposure

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00:22:18

(166) What’s a good CTA course? Tell Me About Press...

Travel Agent Chatter | Friday 15 ·

2024/07/26

In episode 166 Steph is co-hosting with Chad Burt of Outside Agents. Here are the questions they’ll tackle together this week! 1. I'm currently doing The Travel Institute’s TripKit course. Should I complete the CTA course before I start contacting host agencies? Also, what CTA course do you recommend (The Travel Institute, ASTA, etc…) ---Anonymous 2. I'm interested in learning more about utilizing press releases for attendance of industry events and/or FAMS. How would you recommend doing

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01:17:41

Vol. 30 Come with Me Groups. $1.5M niche w/a...

Travel Agent Chatter | Friday 15 ·

2024/07/22

****** Transcript + Show Notes: https://har.news/vol30 ******Special thanks to today’s sponsors: Travel Edge and Uniglobe Travel Center Today’s guest got her start in the industry with the inside sales team at Travel Impressions. After a reorg, Veranda Adkins decided to start her own agency, Travel Legacy. She gave herself 6 months to see if she could make things work. She’s yet to look back. Having been in the shoes of a supplier, Veranda tells us how advisors—even those just started out—can

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00:20:56

165 Moving An IATA - Accredited Agency To U S ...

Travel Agent Chatter | Friday 15 ·

2024/07/19

In episode 165 Steph is co-hosting David Meihoefer of Travel Planners International. Here’s a taste of the questions they’ll cover! 1. Hello, as a founding partner of an IATA accredited travel agency with plans to move to the United States by the end of the summer to operate from home, will I still have to go through all the stages of ARC-IATAN? Could HAR provide me with end-to-end support in this regard considering your 7 day agency setup program? Thanks & Regards. —Roland Y. 2. Before I

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00:23:04

(164) Course to Learn Sabre? Benefits of...

Travel Agent Chatter | Friday 15 ·

2024/07/12

In episode 164 Steph is co-hosting again with Lindsay Taylor of Travel Leaders 365. Have a look at the questions below that they cover in this rich and informative edition of the Friday 15! 1. Hi Steph. I worked as a Travel Manager at my previous company, however, it was a created position and I used a combination of Concur, Expedia, Hotels.com, National Car rental and all the other sites. I loved this position but it all went away during Covid. Now, I'd like to get back into it but everything I'm

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00:17:36

2 DBAs under 1 LLC? Off-the-books flight-booking? Are...

Travel Agent Chatter | Friday 15 ·

2024/07/05

In episode 163 Steph is co-hosting with Lindsay Taylor of Travel Leaders 365, If you have a question for Steph and her co-hosts, please submit it here for a future episode: https://hostagencyreviews.com/friday15 !1. I work as an independent contractor so I already have an LLC for non travel related business. I was wondering if I could just add a "second" DBA and use the same LLC to start the travel business but continue to work on my full time job as another name. So basically 2 DBAs under one

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00:22:28

162 Do Airline Commissions Still Exist Travel...

Travel Agent Chatter | Friday 15 ·

2024/06/28

In episode 162 Steph Lee is joined by Chad Burt of Outside Agents. We’ve got some great questions from you all. Speaking of – if you have a question for Steph and her co-hosts, please submit it here for a future episode: https://hostagencyreviews.com/friday15 !1. Do the airlines still give commissions on flights? If not, what is the benefit of an $2300 ARC #? —Anonymous 2. Hello! I have a quick question about workflows. If you have a travel services agreement, is it better to have clients

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00:28:17

(161) Just Starting Out – And My Brain is Frozen! How...

Travel Agent Chatter | Friday 15 ·

2024/06/21

In episode 161 Steph is co-hosting with Lori Speers of Levarte Travel! We’ve got some great questions, so make sure you set aside the time to tune in this week! (Also, ICYMI, all of our podcasts are archived, so you can listen at your leisure!) 1. I recently joined a host agency (exactly 1 month ago) and I do a ton of research but somehow I feel more lost every day. I feel a little overwhelmed with so much information and access out there that my brain is freezing. I don't know where to start off

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00:26:14

(160) How To Sell an Agency? Back into the Travel...

Travel Agent Chatter | Friday 15 ·

2024/06/14

In episode 160 Steph is co-hosting with April Swales of Uniglobe! Please join us as this dynamic duo tackles a couple of important questions!1. I was wondering if I could pick your brain a little about the current status of the industry, the possibilities of finding someone interested in buying an agency, and what makes a travel agency attractive for a potential buyer. My mother isn't ready to stop working as an agent and loves helping her clients but I could see it being a good exit strategy for

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00:26:25

(159) How to Build a Client Base? Leads Programs –...

Travel Agent Chatter | Friday 15 ·

2024/06/07

entrepreneurship, entrepreneur, business, small business, home based business, travel agency, travel, marketing, travelagent, travel advisor, business, host agency, Friday15, podcast

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00:19:41

(158) Agent Etiquette on FAM trips? Benefits of the...

Travel Agent Chatter | Friday 15 ·

2024/05/31

(158) Agent Etiquette on FAM trips? Benefits of the GDS? Should I belong to ASTA?In episode 158 Steph is flying solo! We’ve got some great questions and requests from our audience this week, so have a listen! 1. Not a question but a request... PLEASE discuss agent etiquette on FAMs. From the unwritten rules of don't sit on the bed or use a toilet to the obvious ones of show up on time, don't solicit guests, etc. There seems to be a lack of awareness and understanding lately. —Becky

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00:16:26

(157) Friday 15 Encore (Vol. 92)

Travel Agent Chatter | Friday 15 ·

2024/05/24

Welcome to Friday 15! For today's Friday 15 throwback, we are re-streaming Vol. 92 from Feb. 2023, where Steph chatted about acquiring a GDS system without a host, attending FAM trips through other host/consortiums, using a payment system without using a host, and do you need to be certified to work with a host.Helpful Resources: https://asta.org/become (Use code HAR149 to save 50%) https://hostagencyreviews.com/blog/travel-agency-accreditation (More on IATA/ARC) https://gbta.org/ (Global

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00:16:26

(157) Friday 15 Encore (92)

Travel Agent Chatter | Friday 15 ·

2024/05/24

Welcome to Friday 15! For today's Friday 15 throwback, we are re-streaming Vol. 92 from Feb. 2023, where Steph chatted about acquiring a GDS system without a host, attending FAM trips through other host/consortiums, using a payment system without using a host, and do you need to be certified to work with a host. 00:00 | Welcome to Friday 15 with Steph Lee! 01:44 | Acquiring a GDS System Without a Host 09:19 | Attending FAMS with Other Hosts 10:11 | Payment System without a Host 14:27 |

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00:25:50

[Ep. 156] Friday 15 (GTN Co-Host)

Travel Agent Chatter | Friday 15 ·

2024/05/17

In episode 156 Steph is so excited to co-host with Meredith Calloway of GTN! You’ve sent along some fabulous questions this week, so please join us for some great Friday afternoon conversation! Here's Today's Questions! 1. Hi! I’d like to charge a fee for my business. I plan to specialize in luxury, which I think will make it easier to charge a fee, like Courtnie in your last podcast said. What is the best rate to charge? Any other fee-charging tips? —Anonymous 2. I'm currently with a Virtuoso

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00:20:07

Importance of HA with leads? Providing private info...

Travel Agent Chatter | Friday 15 ·

2024/05/10

In episode 155 Steph co-hosts with Jenn Lee of TPI and their new franchise Vacation Planners! We’ve got some great, in-depth questions from you this week, so let’s get down to business. Join us! 1. Hello Stephanie, I am new to the industry and I am trying to find a travel host. If I am geared towards making money and want to make this a full-time job, would it be better to choose a host agency that offers leads? Would that make a difference? —Nina C. 2. If I am signing a contract with a host

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