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PODCAST

Uncle Marv"s IT Business Podcast (Real Talk for IT Pros & MSPs)

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topics such

technology entrepreneurship

All Episodes

00:21:13

Visualizing MSP Workflows with Kanban Power (EP 884)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/25

Visual thinkers, this one's for you! On this episode, Wim Kerkhoff walks us through the evolution of project management in the MSP world—starting with sticky notes and ending with an intuitive, web-based Kanban board purpose-built for real IT teams. We talk about integration headaches, boosting technician engagement, and why color-coding and swim lanes can transform how you manage work. You’ll hear success stories, tackle myths about automation and AI, and learn why “making work visible” is more

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00:24:55

NSITSP Spotlight: Jason Thomas (EP 883)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/24

What does it take to go from a one-man IT shop to a thriving 10-person business rooted in trust and professionalism? In this episode, I talk with Jason Thomas about his journey, the value of honest communication, and the tight-knit Chicago IT community that supports one another. You’ll hear how empathy, transparency, and taking time to recharge outside the business can fuel not just growth, but real transformation for your MSP.Why Listen:Discover practical tips for scaling your MSP teamLearn the

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00:57:21

SonicWall Unplugged: MRR and No-Commit Contracts (EP...

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/24

Uncle Marv hosts SonicWall’s finest—Lisa Compton and Julian Agapitos—for a packed roundtable all about the latest in firewall tech, MSP best practices, and business flexibility. We cover the move from Gen 6.5 to Gen 7 (and 8!), the new $99 TZ80 firewall, and how SonicWall’s cyber insurance and warranty options stack up. The conversation brings out hard truths about contracts, vendor transparency, SASE, ZTNA, and the magic of single-pane-of-glass management via the new Sonic Platform. This one’s a

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00:23:37

TurboDocx: AI Power for MSP Proposals (EP 881)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/22

What if you could move from a client call to an executive proposal in five minutes? In this eye-opening episode, Nicolas Fry explains how TurboDocx leverages AI, cryptography, and creative automation to streamline every step of the MSP sales process. Learn how you can stand toe-to-toe with the big IT firms, all while saving money and time. Plus, discover special features like free e-signatures, smart pricing, and robust audit trails that make TurboDocx a must-have for any IT business.Why

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00:21:53

Winning Clients with Automated Pen Testing (EP 880)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/21

Discover how security can actually win you new clients! In this can’t-miss episode, Anup Ghosh of ThreatMate reveals exactly how automated pen testing and attack simulations not only close deals but also create ongoing revenue for MSPs. Learn the difference between a basic scan and a “real” pen test, what MSPs must do to stay ahead in compliance, and the secrets of agentic platform architectures. If you’re looking to position your MSP for explosive growth and sustained security, you’ll want to hear

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00:20:37

Making Compliance Simple for MSPs (EP 879)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/18

Are you tired of customers dreading compliance and security talk? In this episode, I chat with Jared Casner of Blacksmith InfoSec, who’s making compliance accessible for every MSP and SMB. Discover their “paint-by-numbers” approach to policy management, seamless ConnectWise integrations, and how their flexible platform creates new revenue streams for tech pros. Holistic security isn’t just a buzzword—it’s a philosophy, and Blacksmith InfoSec is putting it into action. Hear the backstory of how two

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00:23:28

AP2T Labs: Rethinking Cybersecurity Awareness (EP 878)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/17

In this episode, I get the inside scoop from Reese Tuttle, whose passion for stopping cybercrime is rooted in family and real-world experience. We discuss AP2T Labs’ patent-pending training platform: from social media and business-based attacks to text, voice, and even physical mail scams. Reese details how their “edu moments” and instant feedback turn risk into learning, how their flexible API-first setup makes integrations painless, and what motivates him every morning to make a difference. If you

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00:19:57

Build Partnerships, Not Clients (EP 877)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/16

Join me and Kip Fanta as we reveal how MSPs can break free from the “vendor” label and become true business partners. Learn why strategic management, AI-powered insights, and a collaborative approach are the keys to thriving in today’s IT landscape.Kip shares how their two-sided platform enables both MSPs and clients to collaborate, capture ideas, and align technology investments with real business needs. We talk about the growing role of AI and real-time analytics, the importance of advisory

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00:19:55

AI Powered QBRs with Strategy Overview (EP 876)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/15

Curious how today’s top MSPs are saving hours on QBRs and strategic planning? Alex Markov of Strategy Overview shares the inside scoop on their AI-powered platform, IT Glue integration, and how real-world feedback drives innovation.Alex reveals the major updates since last year—including automated QBRs with Arya, expanded reporting for Office 365, and a robust IT planning module. We dig into the platform’s origins at Red Key Solutions, how MSPs can quickly adopt and customize the process, and why

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00:23:26

Matchmaking for MSPs: Find My IT Partner (EP 875)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/14

Are you tired of chasing cold leads and competing with dozens of MSPs for the same customer? In this episode, I chat with Skofi, the mastermind behind Find My IT Partner, who’s on a mission to reinvent how IT providers and SMBs connect. We talk about the power of curated matches, the importance of trust, and why his platform is more “cyber matchmaking” than traditional lead gen. If you’re ready to move beyond word-of-mouth and discover a smarter way to grow your MSP, you won’t want to miss this

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00:21:13

Smarter Support: HitWit’s AI Advantage (EP 874)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/11

Get ready for an insightful conversation with Bhadri Varadarajan of HitWit, a PitchIT finalist at IT Nation Connect 2025. We dive into the nuts and bolts of AI-powered knowledge sharing, from onboarding and interactive learning to customer engagement and support. Bhadri explains how HitWit’s platform helps MSPs deliver fast, knowledgeable responses and build an “AI muscle” that sets them apart in a competitive market. We cover the importance of managing data, the shift from traditional training to

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00:21:02

AI Sales Coaching for MSPs (EP 873)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/10

Are you tired of feeling lost when it comes to MSP sales? This episode brings you the game-changing insights of Jean Templin, co-founder of NAYAK, who’s on a mission to help IT pros sell better, smarter, and faster. Learn how AI-driven coaching and emotional intelligence can transform your sales process and give you the confidence to close more deals—no matter your technical background.What if you could walk into every sales call fully prepared, armed with actionable insights and a cheat sheet

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00:54:15

Heather Simek: MSP Life, Lessons & Leadership (EP 872)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/10

Ever wondered what happens when a global IT giant acquires a renowned marketing firm? Tune in as Heather Simek and I unpack the Kaseya-TMT deal and its real impact on MSPs. From the inside scoop on industry rumors to how this move reshapes marketing, peer groups, and community, Heather brings her signature candor and expertise. Plus, we share stories about vendor contracts, FTC rulings, and the unique camaraderie that sets MSPs apart. If you want honest talk and actionable insights, this episode is

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00:20:16

Outsourcing Procurement for MSPs (EP 871)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/09

Are you an MSP owner still stuck handling procurement late into the night? In this episode, Rayanne Buchianico reveals how ABC Solutions’ new outsourced procurement service can give you your time—and your weekends—back. Hear how her team’s hands-on, white-labeled solution integrates seamlessly with your PSA, keeps your margins intact, and lets you focus on growing your business instead of chasing quotes and POs.Why Listen:Learn how outsourced procurement can simplify your workflowHear real-world

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00:20:54

Simplify Security with EverKey (EP 867)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/03

Are your clients tired of juggling passwords and MFA codes? In this episode, I sit down with Ahmad Al-Hidiq from EverKey to discuss how their universal smart key technology is making authentication seamless—no more codes, no more friction. Find out how MSPs can deliver effortless, secure access that employees will actually love.Why Listen:Discover how proximity authentication worksLearn about seamless integration with AD, Entra, OktaHear real-world use cases from enterprise to SMBUnderstand how

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00:20:25

MSPs: Leading the AI Revolution (EP 864)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/02

What happens when AI disruption starts from the bottom up? This episode features Craig Donovan from PAX8, who reveals how MSPs are now leading the charge in AI adoption, not just following the enterprise. Learn about the Managed Intelligence Toolkit, the shift to workflow-driven solutions, and how PAX8 is helping partners transform their businesses and relationships with customers.Billing headaches, partner trust, and the future of marketplaces—Craig doesn’t shy away from tough questions. Hear

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00:19:23

DMARC Made Easy for MSPs (EP 863)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/02

Ever wondered why DMARC reports are so confusing and rarely read? Palisade’s solution changes the game by analyzing email data and offering actionable fixes automatically. Taylor reveals how MSPs can finally overcome the technical hurdles of email compliance, streamline enforcement, and generate new revenue streams—all while improving client trust and deliverability.Why listen:Understand the complexities of DMARC, SPF, and DKIMLearn how automation reduces MSP workloadDiscover revenue opportunities

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00:17:43

Rythmz: More Than Just Wi-Fi (EP 856)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/06/27

Live from PAX 8 Beyond, Uncle Marv chats with Leonard from Rythmz, the MSP-first company bringing portable internet to events and emergencies. Their rugged Pelican cases house bonded SIM cards for unlimited, high-priority data, perfect for powering small chamber events or a 100,000-person concert. Leonard shares how MSPs are cashing in by charging setup and daily fees, turning Wi-Fi into a revenue stream. With funny stories about booth setup struggles and co-founder Steve’s absence (and his love for

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00:31:54

Controlling the Uncontrollable in IT (EP 855)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/06/27

Live from Pax8 Beyond, Uncle Marv catches up with Brian Weiss, the Tech Stoic, who’s revolutionizing IT with Stoic philosophy. Running iTech Solutions, Brian focuses on people, process, and technology—helping clients navigate outages with practical solutions like backup internet or power redundancies. His Stoic mindset keeps his team grounded, emphasizing empathy and continuous improvement. Brian’s also launching his Tech Stoic podcast, sharing wisdom on staying present in the tech world. From

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00:16:51

Zensai: Training Made Simple for MSPs (EP 854)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/06/26

Uncle Marv welcomes Kathleen Lord, Chief Revenue Officer at Zensai, to the show live from Pax8 Beyond in Denver. They dive into why compliance is broken and how MSPs can bridge the gap between technology implementation and user adoption. Kathleen explains how Zensai’s learning management system, built natively into Microsoft Teams, makes training simple, scalable, and cost-effective for both MSPs and their clients. The conversation covers everything from pricing and ease of use to the power of

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