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PODCAST

Uncle Marv"s IT Business Podcast (Real Talk for IT Pros & MSPs)

The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topics such

technology entrepreneurship

All Episodes

00:19:55

AI Powered QBRs with Strategy Overview (EP 876)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/15

Curious how today’s top MSPs are saving hours on QBRs and strategic planning? Alex Markov of Strategy Overview shares the inside scoop on their AI-powered platform, IT Glue integration, and how real-world feedback drives innovation.Alex reveals the major updates since last year—including automated QBRs with Arya, expanded reporting for Office 365, and a robust IT planning module. We dig into the platform’s origins at Red Key Solutions, how MSPs can quickly adopt and customize the process, and why

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00:23:26

Matchmaking for MSPs: Find My IT Partner (EP 875)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/14

Are you tired of chasing cold leads and competing with dozens of MSPs for the same customer? In this episode, I chat with Skofi, the mastermind behind Find My IT Partner, who’s on a mission to reinvent how IT providers and SMBs connect. We talk about the power of curated matches, the importance of trust, and why his platform is more “cyber matchmaking” than traditional lead gen. If you’re ready to move beyond word-of-mouth and discover a smarter way to grow your MSP, you won’t want to miss this

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00:21:13

Smarter Support: HitWit’s AI Advantage (EP 874)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/11

Get ready for an insightful conversation with Bhadri Varadarajan of HitWit, a PitchIT finalist at IT Nation Connect 2025. We dive into the nuts and bolts of AI-powered knowledge sharing, from onboarding and interactive learning to customer engagement and support. Bhadri explains how HitWit’s platform helps MSPs deliver fast, knowledgeable responses and build an “AI muscle” that sets them apart in a competitive market. We cover the importance of managing data, the shift from traditional training to

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00:21:02

AI Sales Coaching for MSPs (EP 873)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/10

Are you tired of feeling lost when it comes to MSP sales? This episode brings you the game-changing insights of Jean Templin, co-founder of NAYAK, who’s on a mission to help IT pros sell better, smarter, and faster. Learn how AI-driven coaching and emotional intelligence can transform your sales process and give you the confidence to close more deals—no matter your technical background.What if you could walk into every sales call fully prepared, armed with actionable insights and a cheat sheet

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00:54:15

Heather Simek: MSP Life, Lessons & Leadership (EP 872)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/10

Ever wondered what happens when a global IT giant acquires a renowned marketing firm? Tune in as Heather Simek and I unpack the Kaseya-TMT deal and its real impact on MSPs. From the inside scoop on industry rumors to how this move reshapes marketing, peer groups, and community, Heather brings her signature candor and expertise. Plus, we share stories about vendor contracts, FTC rulings, and the unique camaraderie that sets MSPs apart. If you want honest talk and actionable insights, this episode is

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00:20:16

Outsourcing Procurement for MSPs (EP 871)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/09

Are you an MSP owner still stuck handling procurement late into the night? In this episode, Rayanne Buchianico reveals how ABC Solutions’ new outsourced procurement service can give you your time—and your weekends—back. Hear how her team’s hands-on, white-labeled solution integrates seamlessly with your PSA, keeps your margins intact, and lets you focus on growing your business instead of chasing quotes and POs.Why Listen:Learn how outsourced procurement can simplify your workflowHear real-world

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00:20:54

Simplify Security with EverKey (EP 867)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/03

Are your clients tired of juggling passwords and MFA codes? In this episode, I sit down with Ahmad Al-Hidiq from EverKey to discuss how their universal smart key technology is making authentication seamless—no more codes, no more friction. Find out how MSPs can deliver effortless, secure access that employees will actually love.Why Listen:Discover how proximity authentication worksLearn about seamless integration with AD, Entra, OktaHear real-world use cases from enterprise to SMBUnderstand how

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00:20:25

MSPs: Leading the AI Revolution (EP 864)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/02

What happens when AI disruption starts from the bottom up? This episode features Craig Donovan from PAX8, who reveals how MSPs are now leading the charge in AI adoption, not just following the enterprise. Learn about the Managed Intelligence Toolkit, the shift to workflow-driven solutions, and how PAX8 is helping partners transform their businesses and relationships with customers.Billing headaches, partner trust, and the future of marketplaces—Craig doesn’t shy away from tough questions. Hear

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00:19:23

DMARC Made Easy for MSPs (EP 863)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/07/02

Ever wondered why DMARC reports are so confusing and rarely read? Palisade’s solution changes the game by analyzing email data and offering actionable fixes automatically. Taylor reveals how MSPs can finally overcome the technical hurdles of email compliance, streamline enforcement, and generate new revenue streams—all while improving client trust and deliverability.Why listen:Understand the complexities of DMARC, SPF, and DKIMLearn how automation reduces MSP workloadDiscover revenue opportunities

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00:17:43

Rythmz: More Than Just Wi-Fi (EP 856)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/06/27

Live from PAX 8 Beyond, Uncle Marv chats with Leonard from Rythmz, the MSP-first company bringing portable internet to events and emergencies. Their rugged Pelican cases house bonded SIM cards for unlimited, high-priority data, perfect for powering small chamber events or a 100,000-person concert. Leonard shares how MSPs are cashing in by charging setup and daily fees, turning Wi-Fi into a revenue stream. With funny stories about booth setup struggles and co-founder Steve’s absence (and his love for

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00:31:54

Controlling the Uncontrollable in IT (EP 855)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/06/27

Live from Pax8 Beyond, Uncle Marv catches up with Brian Weiss, the Tech Stoic, who’s revolutionizing IT with Stoic philosophy. Running iTech Solutions, Brian focuses on people, process, and technology—helping clients navigate outages with practical solutions like backup internet or power redundancies. His Stoic mindset keeps his team grounded, emphasizing empathy and continuous improvement. Brian’s also launching his Tech Stoic podcast, sharing wisdom on staying present in the tech world. From

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00:16:51

Zensai: Training Made Simple for MSPs (EP 854)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/06/26

Uncle Marv welcomes Kathleen Lord, Chief Revenue Officer at Zensai, to the show live from Pax8 Beyond in Denver. They dive into why compliance is broken and how MSPs can bridge the gap between technology implementation and user adoption. Kathleen explains how Zensai’s learning management system, built natively into Microsoft Teams, makes training simple, scalable, and cost-effective for both MSPs and their clients. The conversation covers everything from pricing and ease of use to the power of

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00:21:54

Automating Legal Contracts for MSPs (EP 843)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/06/19

Kim Simmonds, founder of Cloud Contracts 365, shares how her platform is transforming legal services for MSPs by automating contract creation, management, and risk review. With AI-powered tools, unlimited e-signatures, and direct access to US lawyers, MSPs of any size can now protect their business and grow with confidence.Why Listen:Learn how to automate contract management and risk review for your MSPDiscover the benefits of unlimited e-signatures and automated renewal remindersHear Kim’s

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00:56:02

MSP Life with Corey Kirkendoll (EP 842)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/06/19

Uncle Marv and Corey Kirkendoll explore the latest developments in managed IT, from the impact of AI and automation to the importance of community and collaboration. They discuss memorable moments from recent conferences, including IT Nation Secure and Pax8 Beyond, and share insights on how to navigate information overload and make strategic technology choices. Corey emphasizes the need for MSPs to brand their offerings and maintain flexibility in their tech stack, while also highlighting the value

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00:26:34

MSPs, Contracts & Chaos: Brad Gross at Pax8 Beyond...

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/06/18

Brad Gross joins Uncle Marv to recap the PAX8 Beyond show in Denver, sharing first-hand insights as both an exhibitor and industry legal expert. They discuss the exhaustion and excitement of booth life, the launch of the MSP Terms cloud platform, and the critical new FTC rules on auto-renewals affecting MSPs and vendors. The episode covers legal pitfalls, vendor agreements, client lawsuits, and the importance of clear contracts and expectation management for MSPs.Why ListenGet expert legal advice on

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00:14:36

Stop Email Compromise with Petra Security (EP 838)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/06/13

Why Listen?This episode offers MSPs and IT professionals a rare look at a new, laser-focused security vendor shaking up the channel. Nathan Ostrowski shares insider insights on how machine learning can dramatically improve detection of business email compromise—a threat that’s growing by 300% year over year. Main HighlightsMarv welcomes Nathan Ostrowski, co-founder of Petra Security, to the show at IT Nation Secure in Orlando. They start with a lighthearted chat about Duke basketball and the unique

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00:48:14

Syncro XMM: MSP’s Secret Weapon (EP 828)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/05/28

Uncle Marv welcomes Syncro’s CEO Michael George and Chief Product Officer Dee Zepf for an in-depth conversation about the all-new XMM platform. Listeners get an insider’s look at how Syncro is addressing the biggest pain points for MSPs—integrating Microsoft 365 management, automating security baselines, and streamlining workflows within a single pane of glass. Michael and Dee share their journey from Continuum to Syncro, the risks and rewards of betting big on innovation, and how their

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00:31:59

Obliterating the Box with Nancy Henriquez (EP 827)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/05/27

Uncle Marv sits down with Nancy Henriquez, CEO of Sibyl Consulting Group and a force for change in the MSP community. Nancy shares her journey from launching a break-fix shop at 22, building and selling her own MSP, working with SuperOps, and finally founding Sibyl Consulting. She explains the origin of her company’s name, rooted in Greek mythology, and how her consulting approach is anything but conventional.Nancy discusses why she rejects cookie-cutter strategies, focusing instead on helping MSPs

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00:47:45

History Lessons for Modern Cyber Risk (EP 826)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/05/23

Uncle Marv welcomes Nick Shevelyov, former CIO of Silicon Valley Bank and CEO of VCSO.AI, for a masterclass in cybersecurity storytelling and risk management. Nick shares how his unique journey—defending the innovation economy, banking tech giants, and advising boards—led him to write “Cyber War and Peace,” a book that uses analogies from history to make cyber risk relatable and actionable.Topics Discussed:The value of historical analogies in explaining cybersecurityBoard-level communication: Making

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01:05:24

Surviving MSP Pressure & Burnout (EP 825)

Uncle Marv"s IT Business Podcast (Real Talk for IT... ·

2025/05/22

Industry News: Chrome & Windows 10: Chrome’s password manager gets a major upgrade, offering one-click fixes for weak or compromised passwords, while Microsoft issues a crucial Windows 10 patch to fix a bug locking users out. Marv and Dawn break down what these updates mean for MSPs and their clients.MSP Differentiation & Business Models: Dawn discusses the commoditization of IT services and urges MSPs to identify their unique strengths, lean into what sets them apart, and avoid the trap of

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