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PODCAST

Window Treatments for Profit with LuAnn Nigara

This podcast is specifically designed for window treatment professionals. If you are interested in doing what you do better, whether you are a retailer, installer, workroom, sales rep or from our industry partner community, you have found your people. We are going to talk about sales, marketing, hiring, efficiency, productivity and of course, profitability. Because why do any of it if you are not profitable, right? My name is LuAnn Nigara and I have been in the window treatment industry for 4

business design

All Episodes

23:01

289: What Would Lu Do?: Exceptional Customer Service...

Window Treatments for Profit with LuAnn Nigara ·

2024/10/07

Today With LuAnn Nigara: In this week’s episode of Window Treatments for Profit, we’re talking about Exceptional Customer Service and its direct link to profitability. Whether you're a seasoned pro or just getting started, there's always room to level up your customer experience, and in this episode, I share three proven strategies to do just that! Key 1: Understand Your Customer’s True Needs Key 2: Resolve Problems Quickly and Build Loyalty Key 3: Personalize Every Interaction—Order Milestone

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67:14

288: Bound By Business: Mark & Laura Perel: Married &...

Window Treatments for Profit with LuAnn Nigara ·

2024/09/23

Today With Mark & Laura Perel:Hi, welcome to Window Treatments For Profit! Today we’ll talk about how a family argument led to the creation of a thriving business and their journey from struggling storefront to successful entrepreneurs. Mark and Laura share their unique insights on marketing, the impact of COVID-19 on their business, and the importance of adaptability in the industry. Don’t miss this inspiring chat filled with laughs, lessons, and real-life stories from the world of window

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20:38

287: Get Out of Your Box, Attend an Industry Event

Window Treatments for Profit with LuAnn Nigara ·

2024/09/16

Today on Window Treatments for Profit Hi! Welcome to Window Treatments for Profit! Today we’re diving into the incredible opportunities that conferences and industry events present for window treatment professionals. Whether you’re looking to network, discover the latest trends, or level up your business, these gatherings are essential for growth. Join me as I share insights from my experiences at upcoming events and why stepping out of your comfort zone can lead to amazing breakthroughs in your

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69:40

286: Julie Murphy: From Home Sewing to Million-Dollar...

Window Treatments for Profit with LuAnn Nigara ·

2024/09/09

Today With Julie Murphy: Welcome to this episode of "Window Treatments for Profit"! Today, I’m thrilled to have Julie Murphy with me. We dive into her journey from running a one-person workroom to purchasing a larger business—Designer Draperies of Boston. Julie shares her insights on navigating the complexities of buying a business, the importance of client relationships, and the lessons learned along the way. Whether you're considering expanding your own business or just curious about the

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70:51

285: Bound By Business: Sibling Success Story - John...

Window Treatments for Profit with LuAnn Nigara ·

2024/09/02

Today With John DeLuca and Agata Olivieri:In this episode of the Bound by Business series, host Jessica Harling chats with Agata Olivieri and John DeLuca of Maple Drapery and Carpet. With over 50 years of family business history, they share how they transformed their parents' 1972 startup into a successful window treatment empire in Concord, Canada. Agata and John discuss defining their roles, achieving work-life balance, and managing family dynamics in business. They offer insights on building a

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57:23

284: Melanie Zaelich: Connecting Charitable Giving...

Window Treatments for Profit with LuAnn Nigara ·

2024/08/26

Today With Melanie Zaelich:Hi! Welcome to Window Treatments For Profit! I'm thrilled to have Melanie Zaelich joining me today. Melanie really struck a chord with me - she shared that her interior design company has been consistently donating a percentage of its profits to four different charities over the past 8 years. This is something I've wished I could do myself, but have struggled to figure out how to make it happen. I'm so excited that Melanie is going to share her story and provide some

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77:29

283: Bound by Business: Forever Friends: Mimi Harling...

Window Treatments for Profit with LuAnn Nigara ·

2024/08/19

Today With Mimi Harling and Susette Kubiak:In this episode of the Bound by Business series, guest-host Jessica Harling sits down with her mother, Mimi Harling, and business partner Susette Kubiak of Drapery Connection. With over 80 years of family business history, these powerhouse women share their insights on navigating the complexities of a multi-generational enterprise. From defining clear roles to fostering open communication, Mimi and Susette have built a truly successful partnership, evident

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63:51

282: Bound By Business: Like Mother, Like Son. Debbie...

Window Treatments for Profit with LuAnn Nigara ·

2024/08/12

Today With Debbie Hall and Trent Hall: Hi! In this episode of Window Treatments for Profit, Jessica Harling is back with the Bound by Business series. This week, Jessica sits down with Debbie and Trent Hall, a mother-son duo from Designer Draperies, a full-service custom window treatment and soft goods design firm. Listen in as Debbie and Trent discuss with Jessica their core values of leading with respect, kindness, and having a two-way street with trust. They even bring Jessica to tears at one

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18:35

281: What Would Lu Do?: Being the CEO - The Key to...

Window Treatments for Profit with LuAnn Nigara ·

2024/08/05

Today on Window Treatments for ProfitHi! Welcome to Window Treatments For Profit! As a window treatment professional, it's easy to get caught up in the day-to-day busyness of running your business - sales, installations, customer service, and more. But are you truly taking the time to step back and lead your company strategically as the CEO? Today, we’ll dive into the critical importance of regular business reviews, goal-setting, and financial management. I’ll share the top reasons window treatment

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70:24

280: Bound By Business: Sisters in Business. Lindsay...

Window Treatments for Profit with LuAnn Nigara ·

2024/07/29

Today With Lindsay and Heather Madonia:Today on Window Treatments for Profit, Jessica joins us again for another episode of Bound by Business. She is interviewing Heather and Lindsay Madonia, owners of Windows Dressed Up, a custom window coverings studio based in Denver, CO. If you haven't noticed, they're sisters! Jessica is here to pull apart their history and focus on how Heather and Lindsay work together as sisters. It all started with their mother who has been in the fabrication workroom

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59:39

279: Pricing for Profit: Understanding Margin vs Markup

Window Treatments for Profit with LuAnn Nigara ·

2024/07/22

Today With Vita Vygovska:Hi! Welcome to Window Treatments For Profit! Today, we're bringing back an episode we shared on A Well-Designed Business with my great friend Vita. There, we talked about pricing and specifically, about the difference between margin and markup. So take notes and let's talk numbers! More About Vita Vygovska Vitalia (Vita for short) Vygovska is an award-winning author, speaker, business coach, and window treatment specialist. Her company, Vitalia Inc Window Treatments, is a

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31:29

278: What Would Lu Do?: Mid Year Review, Reflections...

Window Treatments for Profit with LuAnn Nigara ·

2024/07/15

Today on Window Treatments for ProfitHi, welcome to Window Treatments for Profit! In today's episode, we're talking about the aspects you should be looking at when doing your mid-year review for your business. What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn Inspiration into

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50:59

277: Bound by Business: Fathers and Daughters

Window Treatments for Profit with LuAnn Nigara ·

2024/07/08

Today With Gordon and Kelly Clements:In this episode of Bound by Business, we have the privilege of learning from Kelly and Gordon Clements, the father-daughter duo behind Gordon's Window Decor. Gordon founded the company in 1986, growing it from a one-man operation in his Vermont basement to an internationally recognized business. In 2003, Kelly joined the company, working her way up from entry-level positions to eventually taking over as president in 2015. Throughout the conversation, Kelly and

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70:59

276: Vita Vygovska: The Pain Points and “Watch Outs”...

Window Treatments for Profit with LuAnn Nigara ·

2024/07/01

Today With Vita Vygovska:Today on Window Treatments for Profit, Vita joins me to talk about the painpoints, and “watchouts” of working with designers. We love and appreciate our designer trade partners, but let's face it, there are certain pain points that may come about while working with designers, and vice versa. The goal is to come up with solutions, with workarounds, so the projects and the relationships stay on track. More About Vita Vygovska Vitalia (Vita for short) Vygovska is an

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59:34

275: Bound by Business: Bloomin’ Blinds, Working with...

Window Treatments for Profit with LuAnn Nigara ·

2024/06/24

Today With Kelsey Stuart:In this episode of Bound by Business, Jessica Harling is joined by Kelsey Stuart, CEO of Bloomin' Blinds, for an insightful conversation about building and franchising a successful family business. Kelsey shares the inspiring story of how he and his brothers transformed their mother's small blind cleaning company into a thriving national franchise by focusing on unique services, fostering strong family bonds, and embracing innovation. Throughout the discussion, Kelsey

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22:42

274: What Would Lu Do?: 6 Steps to Shift From...

Window Treatments for Profit with LuAnn Nigara ·

2024/06/17

Today on Window Treatments for Profit Hi, welcome to Window Treatments for Profit! In today's episode, we are talking about the 6 steps to help you build your business and shift from commodity selling to value selling. What’s new with LuAnn Nigara The Power Talk Friday Tour Watch the Docuseries! http://www.luannnigara.com/cob Purchase LuAnn’s Books Here: Book 1: The Making of A Well – Designed Business: Turn Inspiration into Action Audiobook: The Making of A Well – Designed Business: Turn

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45:32

273: Crossover Episode: Colorful Conversations:...

Window Treatments for Profit with LuAnn Nigara ·

2024/06/10

Today With Katie Decker-Erickson:Welcome to Window Treatments for Profit. Today we have a crossover episode with the amazing Katie Decker-Erickson. She invited me to her own podcast, "Colorful Conversations With Katie", and I had a blast! We talked about Networking Tips for Interior Designers and it was such a wonderful discussion that I wanted to bring it here to share it with you. More About Katie Decker-Erickson Katie began her career in commercial color consulting as a part-time passion project

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64:30

272: Bound by Business: Working With a Parent or Child

Window Treatments for Profit with LuAnn Nigara ·

2024/06/03

Today With Lisa Hayse and Kendall Wendt: Today on Window Treatment for Profit we are back with another episode of our new series, Bound by Business with Jessica Harling as our host. Today, Jessica is interviewing Lisa Hayse and Kendall Wendt, from the family-owned business, Schammerhorn, Inc. They are the father-daughter duo in charge of the third-generation, family-owned company that specializes in custom window treatments in Wichita, Kansas. If you are in a position to work with a parent or hire

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47:10

271: What Would Lu Do?: The 8 Steps to Successful...

Window Treatments for Profit with LuAnn Nigara ·

2024/05/27

Today on Window Treatments for ProfitHi, welcome to Window Treatments for Profit! In today's episode, we're going to dive into a topic that's crucial for the success of any window treatment business - negotiation strategies. We'll be covering everything from defining your desired outcomes before the negotiation, to identifying your boundaries and red lines, all the way through actively listening, presenting your offers, and ultimately reaching a win-win agreement. I've got some really practical,

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60:17

270: On Air Strategy Sessions: Is a Disconnect...

Window Treatments for Profit with LuAnn Nigara ·

2024/05/20

Today With Melissa Fields:Get ready for Live, On-Air Strategy Sessions on the A Well Designed Business podcast! In this new format, I'll be solving real business problems with designers like you, in real-time. Sometimes, it's hard to see what's right in front of us. That's why I rely on my own mentors and consultants to provide a fresh perspective. And now, I'm offering the same to you! Meet today's guest, Melissa Fields, founder of Shades of Gray Design Studio in San Antonio, TX. Melissa's biggest

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