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PODCAST

The Crisis Cast

Lissa Druss & Thom Serafin

The Crisis Cast is a conversational journey in business leadership during a crisis. Our cast of experts review crisis management scenarios and provide resources for navigating uncharted waters. Each episode is moderated by renowned crisis communicators Lissa Druss and Thom Serafin.

business management

All Episodes

30:12

Rick Pearson – Chicago's Image On The Line

The Crisis Cast ·

2024/08/14

During this episode, Lissa Druss and Thom Serafin lean in on one particular question. "What will the nationwide narrative on Chicago be following the 2024 Democratic National Convention?" To get some answers, there's no better source than Rick Pearson, Chief Political Writer for the Chicago Tribune. Our conversation examines DNC conventions from the past: from the ancient history of '68 to the far less noisy politics of 1996. Get ready for some predictions on the next chapter of Chicago's

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16:10

Crisis Cast Whiteboard - Walz, Jobs, and the L-G-D-F

The Crisis Cast ·

2024/08/07

Lissa & Thom have a ton on their mind. What's the Fed's next move on interest rates? How much fear has been stoked by the jobs report? What's Governor Tim Walz all about? That's a ton to process, but we'll cover it all in rapid fire. Plus, a Crisis Cast primer on the state of Illinois' L-G-D-F. Gather round for a Crisis Cast Whiteboard on the issues that will really drive votes this election season.

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44:15

Eddie Johnson & Garry McCarthy – ShotSpotter and The...

The Crisis Cast ·

2024/07/24

Here comes some rare enlightenment from two of Chicago's former police superintendents, in the same conversation. Thom Serafin welcomes Eddie Johnson & Garry McCarthy to share what everyone is missing about reducing crime in Chicago. They also reveal the statistics on the ShotSpotter systems that get buried in politics. Plus, you'll hear a real time reaction to the resignation of Secret Service Director Kimberly Cheatle.

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23:02

Richard Porter - Live from Republican Nat'l Convention

The Crisis Cast ·

2024/07/16

In this special edition of the Crisis Cast, Lissa Druss & Thom Serafin take us to Milwaukee and the floor of the RNC. Their guest is Richard Porter, a national committeeman for the Republican Party of Illinois. Porter joined us moments after it was announced Ohio Senator J.D. Vance would be joining the Republican ticket as Donald Trump's running mate. During this episode, you'll get a peak behind the curtain of the first of this summer's national political conventions. Plus, we learn more about the

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26:42

Ray Long - Madigan, Burke, and Colliding Courts

The Crisis Cast ·

2024/07/09

Lissa Druss is on assignment this week. Meanwhile, Thom Serafin digs into the trials and sentences of some key political figures like Mike Madigan and Ed Burke. Some of this lead straight to an intersection with the Chief Justice John Roberts' Supreme Court. Once again, we welcome Ray Long investigative reporter for the Chicago Tribune. The two-time Pulitzer Prize finalist, and author of “The House That Madigan Built” joins us in unraveling colliding cases.

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32:02

Ray Long - A Debate At Helm's Deep

The Crisis Cast ·

2024/07/02

The firestorm that has engulfed 2024's first Presidential debate is still burning. We needed a cool head in the room, to consider the aftermath of President Joe Biden's performance vs. former President Donald Trump. That calming voice, came in the form of the Chicago Tribune's Ray Long. During this episode, Lissa & Thom work through the complications of an aging White House with a much-lauded journalist who knows the game of politics. J. R. R. Tolkien fans will enjoy this journey to Helm's

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22:35

Crisis Cast Flashback - Kelly Richmond Pope...

The Crisis Cast ·

2024/06/24

Severe and sudden loss is how Kelly Richmond Pope realized her inner strength. As an educator and entrepreneur, she has uncovered the truths inside fiscal fraud. Her day job is teaching accounting forensics at DePaul University - but she is also the award-winning director of the documentary All The Queen's Horses. The film tells the story of the largest municipal embezzlement in U.S. history. Plus, Kelly is CEO of Red Flag Mania, an interactive and immersive accounting game that incorporates

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36:51

Steve Cochran – Finding Your Megaphone

The Crisis Cast ·

2024/06/18

The traditional broadcast world has endured a seismic shift or two – or ten. Steve Cochran has been in front of a microphone and up and down the dial for all of it. For the better part of three decades he's been a fixture on Chicago radio. That includes audio brands like WLUP, WMVP, WIND, WLS, and more than 16 years on WGN. During this episode of the Crisis Cast, Cochran is quick to say that the companies with AM radio signals need to focus on being bigger than that. Plus, he talks about his

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35:14

Crisis Cast Flashback: Aurelia Pucinski - Smarter...

The Crisis Cast ·

2024/06/10

From retail politics to sitting on the judicial bench, Aurelia Pucinski's life in public service is brimming with wisdom. This Crisis Cast flashback offers a fascinating glimpse into our legal system from a discussion that took place just a week prior to the now infamous 2020 election. Judge Pucinski references her presence on the ballot, and her second term on the Illinois Appellate Court now expires in 2030. During this episode, she underscores the critical requirements of each branch of

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26:56

Sgt. Allen Lynch – Unimaginable Heroism

The Crisis Cast ·

2024/06/03

Allen Lynch spent his childhood in Chicago's south suburbs with fond memories of walks to his grandmother's house in Roseland. Lynch was often bullied, and at age 18, to test his strength he enlisted in the U.S. Army. That was 1964, and one year later the United States had troops on the ground in Vietnam. In 1966, Sgt. Allen Lynch began a tour of service that would earn him the Medal of Honor. During this episode of the Crisis Cast, Lissa & Thom hear the experiences that led Sgt. Lynch to write

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28:03

Crisis Cast Whiteboard – Debating the Biden-Trump...

The Crisis Cast ·

2024/05/27

Two presidential debates between Joe Biden and Donald Trump are on the books. The first will be June 27th at CNN studios in Atlanta. It will have a unique nod to Chicago, because it will take place without an audience on a television set. That was the case in 1960, when WBBM-TV hosted John F. Kennedy and Richard Nixon for the first-ever televised debate. During this episode, Lissa Druss & Thom Serafin set the stage for this unique arrangement. Both the CNN debate and a 2nd debate in September on

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31:40

Crisis Cast Flashback: Sheila Bedi - Driving Toward...

The Crisis Cast ·

2024/05/21

The timing of this conversation left us pondering pathways to change. It was the spring of 2021, and occurred during the days surrounding the verdict in the killing of George Floyd, and the fatal shooting of 13-year-old Chicagoan Adam Toledo. Renowned civil rights attorney Sheila Bedi joined Lissa and Thom to discuss her work surrounding the Chicago Police consent decree. In this eye-opening episode, Sheila shares her passion for teaching future lawyers and her drive to communicate the need for

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30:31

Shia Kapos - What Is A Progressive?

The Crisis Cast ·

2024/05/13

During this episode, a critical look at Illinois’ strategic players with reporter Shia Kapos, author of Politico’s morning newsletter: the Illinois Playbook. Shia offers up her definition of the city's new brand progressive politics. Lissa & Thom dig in on how she sees the City of Chicago responding to a summer full of global visitors. Plus, we get the scoop on whether Shia ever sleeps.

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36:58

Heroics In The Face Of Terror

The Crisis Cast ·

2024/05/07

During this episode, we’ll share the story behind a new film that documents the terrorist attack on Israel on October 7th, 2023. The documentary is called #NOVA, and it reveals the massacre of hundreds of psy-trance music enthusiasts at a festival on 10/7. Lissa Druss & Thom Serafin are in our chat room to hear the personal story of first responder Eran Masas. Plus, filmmaker Dan Pe'er and Alison Pure-Slovin, Director of the Simon Wiesenthal Center, join the discussion to explain the documentary's

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23:12

Crisis Cast Whiteboard: Are The Bears Bluffing?

The Crisis Cast ·

2024/04/30

Bears President Kevin Warren and Chicago Mayor Brandon Johnson gathered us all together for a presser on their "Dome By The Lake" on Wednesday. This struck our Crisis Cast crew as an odd rollout. Why was it shoe-horned into a space just prior to the NFL draft? During this episode of the Crisis Cast, Lissa Druss & Thom Serafin ask the question – "Are the Bears just bluffing their intention to remain in the City of Chicago?" There are just too many details that don't add up, about revenue shares

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23:08

Crisis Cast Flashback - War in Ukraine Through...

The Crisis Cast ·

2024/04/22

Just two months into the Russian invasion of Ukraine, we had a fascinating conversation with Lissa's cousin, Daniela. She's a veteran journalist on the economic beat, based in Rome. Daniela gave us an early lesson in how the war reverberates very differently across Europe. At that point, Italians were caught in the middle, particularly because 50% of Italy's natural gas came from Russia. As the debate over military aid reaches a new inflection point -- this Crisis Cast flashback offers a powerful

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40:25

Mitch Rosen - Scoring The Radio Game

The Crisis Cast ·

2024/04/15

For more than two decades, veteran radio programmer Mitch Rosen has led Audacy's WSCR. "The Score" is Chicago's leading destination for sports talk. During this episode of the Crisis Cast, Thom Serafin finally gets his job interview to join "The Score" lineup of personalities. Lissa Druss stops Thom from pitching 10 hours of daily Sox talk on the Cubs station. Join us as we go deep with Mitch (Niles West alum), on his adventures in radio – from producing the legendary Eddie Schwartz to brushes with

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21:39

Frank Calabrese - The NEW Neighborhood Divide

The Crisis Cast ·

2024/04/09

While the March '24 primary revealed a disappointing truth in voter participation – it reinforced a shift in ideology within Chicago's neighborhoods and some collar suburbs. Research and public policy analyst Frank Calabrese returns to the Crisis Cast to share what his maps predict about voter trends. During this episode, Lissa Druss & Thom Serafin start digging for the truths that separate the mayoral elections of 2019 and 2023. Plus, we'll get out Frank's political microscope for a deeper look

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26:23

Crisis Cast Flashback - Youth Mental Health Crisis

The Crisis Cast ·

2024/04/01

In the spring of 2021, Lissa & Thom introduced us to a foursome of teens from Naperville Central High School on a mission. They saw their peers suffering through depression, and took action. Through a support group called Beyond Charity – they went on a mission to stop the stigmas associated with mental illness. During this episode of the Crisis Cast, we re-visit the inspiration these teens provided. The youth mental health crisis is far from over, as schools and families still struggle to find and

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36:52

David Haugh - Take Me "Where" To The Ballgame

The Crisis Cast ·

2024/03/25

As the 2024 major league baseball season opens, Lissa & Thom take a look at the crisis facing the Chicago White Sox. We have one of the coolest heads in the room join us for a conversation about where the South Siders might call home. David Haugh has been the co-host of the morning show on WSCR since 2018. Known for his deep reporting and wise writing for nearly two decades at the Chicago Tribune, Haugh joins the Crisis Cast to talk about public funding for new stadiums. There are also leadership

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183 results

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